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The Laurels of Charlottesville

490 Hillsdale Drive, Charlottesville, VA 22901 · Albemarle County · (434) 951-4200

120 certified beds, about 105 residents a day · For profit - Corporation · Medicare and Medicaid since 2004

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 495377 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 24, 2025, inspectors cited 25 health deficiencies (the Virginia average is 14.3, the national average 9.2).

Of 57 health citations since February 2020, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $8,824 in the last three years; the largest was $8,824, and the latest is dated January 17, 2024.

Nurses and nurse aides worked 3.92 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.68 of those hours.

44.3% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Ciena Healthcare/Laurel Health Care, an affiliated group of 81 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 57 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
37D
17E
0F
Potential for minimal harm
0A
0B
1C
July 24, 2025Standard inspection, Complaint inspection · 25 citations
  1. E
    Give residents a notice of rights, rules, services and charges.
    F572 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observations, resident and staff interviews, and facility documentation, the facility staff failed to appropriately inform residents-both orally and in writing-of their rights and all rules and regulations governing resident conduct and responsibilities during their stay, as required. Additionally, the facility did not have resident rights visibly posted for easy access by all residents.
  2. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observation, resident interview, staff interview and facility documentation, the facility staff failed to resolve a grievance in a timely manner, failed to post the identification of the grievance officer, and failed to post the grievance procedure in the facility.
  3. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on staff interview, facility document review, employee record review and clinical record review, the facility staff failed to follow abuse prevention policies for pre-employment screening for thirteen of twenty-five employee records reviewed and failed to identify abuse as defined in the abuse policy following an investigation for one of thirty-three residents in the survey sampled (Resident #43).
  4. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteThe facility failed to review and revise comprehensive care plans for four of thirty-three residents in the survey sample. Resident numbers: 1, 9, 17, and 43. The Findings Include: 1. Resident 1's (R1) care plan was not revised to reflect the residents' inability to self- position in bed. R1 was admitted to the facility with diagnoses that included bilateral above knee amputation, acute respiratory failure, peripheral vascular disease, and diabetes. The most recent minimum data set (MDS) was a significant change assessment dated [DATE] and assessed R1as being moderately conatively impaired. Section GG of the MDS indicated R1 was dependent for bed mobility indicating R1unable to self-position in bed. [...]
  5. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased upon observations, resident & staff interviews, clinical record review, and facility documentation review, the facility failed to follow physician's orders for seven of thirty-three residents in the survey sample, Resident #134 (R134), Resident #41 (R41), Resident #49 (R49), Resident #22 (R29), Resident #31 (R31), Resident #38 (R38), and Resident #43 (R43). The Findings Include: 1. Resident #134 (R134) did not receive Cefazolin (antibiotic) as ordered. R134 was admitted to the facility with diagnoses that included cellulitis, right toes amputation, congestive heart failure, MRSA, and diabetes. The most recent minimum data set (MDS) was a 5-day assessment dated [DATE], R134 was assessed as being conatively intact. Review of R134’s clinical record indicated an order for “Cefazolin sodium inject 2 grams IM three times a day.” The order was written on 3/12/25 to start 3/13/25. [...]
  6. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to ensure residents are free from significant medication errors for one resident (Resident #22-R22) in a survey sample of thirty-three residents.
  7. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observation, staff interview, facility document review and clinical record review, the facility staff failed to properly label and store medications on two of three units (unit 1 and unit 2) and for one of thirty-three residents in the survey sample (Resident #31).
  8. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observation, staff interviews, resident interviews and facility documentation reviews the facility staff failed to provide meals that were palatable and at appetizing temperatures for one of three units.
  9. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observations and staff interviews the facility staff failed to store, label and distribute food in a sanitary manner in the main kitchen.
  10. E
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide education and offer the COVID-19 vaccines to four of five residents reviewed for immunizations (Resident #17-R17, Resident #13-R13, Resident #2-R2, and Resident #14-R14).
  11. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observation, resident and staff interviews, the facility staff failed to uphold resident rights and knock before entering residents rooms on one of three resident care units (200 unit).
  12. D
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    F559 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to provide written notice for a room change prior to the move, affecting two residents, Resident #17 (R17) and Resident #38 (R38) out of a survey sample of 33 residents.
  13. D
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observation, resident interview and facility documentation the facility staff failed to provide a private area without staff interference for the Resident council meeting.
  14. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility documentation review, the facility failed to protect the resident's right to be free from verbal abuse by staff for one resident (Resident #43- R43) in a survey sample of 33 residents.
  15. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to complete an accurate minimum data set (MDS) for one of thirty-three residents in the survey sample (Resident #132)
  16. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on resident interview, staff interview, and clinical record review, the facility staff failed to develop a baseline care plan within 48 hours of admission for one resident (Resident #31-R31) in a survey sample of thirty-three residents.
  17. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observation, resident and staff interviews, clinical record review, and facility documentation review, the facility staff failed to follow professional standards of nurse practice for three residents (Resident #22-R22, Resident #35-R35, and Resident #132-R132) in a survey sample of thirty-three residents.
  18. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observations, resident interviews, staff interviews, clinical record and facility documentation the facility staff failed to provide activity of daily living (ADL) assistance for three residents Resident #131 (R131), Resident #89 (R89) and Resident #35 (R35) out of a survey sample of 33 residents.
  19. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to administer oxygen at the physician ordered rate for one resident (Resident #35-R25) and failed to store respiratory equipment in a manner to prevent contamination for one resident (Resident #22-R22) in a survey sample of thirty-three residents.
  20. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observation, resident and staff interviews, clinical record review, and facility documentation review, the facility staff failed to serve meals in accordance with resident preference for one resident (Resident #22-R22) in a survey sample of thirty-three residents.
  21. D
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    F808 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observations, staff interview, clinical record review and facility documentation review the facility staff failed to provide a therapeutic diet per physician orders.
  22. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on staff interview, and clinical record review the facility failed to ensure a complete and accurate record for one of thirty-three residents, Resident #134. The findings Include:The facility did not document wound care on the Treatment Administration Record (TAR) for Resident #134 (R134). R134 was admitted to the facility with diagnoses that included cellulitis, right toes amputation, congestive heart failure, MRSA, and diabetes. The most recent minimum data set (MDS) was a 5-day assessment dated [DATE], R134 was assessed as being conatively intact. Review of R134's clinical record indicated an order dated 3/12/25 to complete wound care and dressing change to R134's root foot every day and evening shift starting on 3/13/25. Review of R134's TAR indicated on 3/16/25 day shift and 3/17/25 evening shift was not signed off to indicate the dressing change was completed. [...]
  23. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on observations, staff interview, clinical record review and facility documentation review the facility staff failed to implement their infection prevention and control program for one resident out of a survey sample of 33 residents.
  24. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide education and offer the flu and pnuemococcal vaccines to two of five residents reviewed for immunizations (Resident #17-R17 and Resident #110-R110).
  25. D
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    F940 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on staff interviews and facility documentation review the facility staff failed to ensure that staff received required training related to the care of residents with cognitive impairments, including dementia, for two of five staff reviewed for training.
May 21, 2024Complaint inspection · 1 citation
  1. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on observations, staff interview, clinical record and facility documentation the facility staff failed to follow physician's orders for tube feeding flushes for one resident, (Resident #1, R1) in a survey sample of 4 residents.
January 30, 2024Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on resident interview, staff interview, facility document review, and clinical record review, the facility staff failed, during transport in the facility's van, to secure safety restraints for one of four residents in the survey sample (Resident #1). Upon sudden braking during a transport, Resident #1 was thrown from the wheelchair onto the van floor, and was found with an unattached lap/shoulder safety belt. Resident #1 experienced a painful right ankle fracture and left lower leg fracture that required hospitalization, surgical treatment, and a blood transfusion (harm) as a result of the accident.
January 17, 2024Complaint inspection · 1 citation
  1. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 9, 2024
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate clinical record for one of six residents in the survey sample (Resident #6). Resident #6's communication forms for dialysis were incomplete.
April 14, 2022Standard inspection · 16 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on observation, resident interview, staff interview, facility document review, clinical record review and complaint investigation, the facility staff failed to assess and implement interventions for prevention/care of pressure ulcers for three of twenty-nine residents in the survey sample, Resident #215, #216, and #5. Resident #215 developed a pressure ulcer initially identified at a stage 3 status. There were no skin assessments in the weeks prior to the stage 3 ulcer and no follow up assessment of the pressure injury for sixteen consecutive days. Resident #215's pressure ulcer developed necrotic tissue, foul odor/drainage resulting in hospitalization due to sepsis from the infected wound. Resident #216 was admitted with a stage 2 pressure ulcer. There was no thorough assessment or interventions implemented for treatment of the ulcer. [...]
  2. E
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on clinical record review, resident interview, and staff interview, the facility staff failed to follow physician's orders for catheterization for one of 29 residents in the survey sample, Resident # 5. Facility staff failed to catheterize the resident as scheduled according to physician's orders.
  3. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on review of the facility's personnel files, facility policy and procedures, and staff interviews, the facility staff failed to implement the policy and procedure to ensure applicants for employment completed a Sworn Disclosure Statement disclosing .any criminal convictions or pending criminal charges . and also failed to ensure a criminal background check was obtained within 30 days of hire for one of 25 records reviewed.
  4. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on staff interview and clinical record review, the facility failed to document a discharge to the hospital in the clinical record for one of 29 residents, Resident #42. The Findings Include: Resident #42 was admitted to the facility with diagnoses that included: Spleen rupture, congestive heart failure, acute on chronic hypoxic respiratory failure, and muscle weakness. The most current MDS (minimum data set) was a 5 day assessment with an ARD (assessment reference date) of 2/16/22. Resident #42 was assessed with a cognitive score of 14, indicating cognitively intact. On 4/13/22 Resident #42's medical record was reviewed. The MDS list indicated Resident #42 had been discharged to the hospital on 1/31/22. Review of the progress notes documentation dated 2/1/22 and 2/2/22 read pt (patient) still in hosp (hospital). [...]
  5. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on clinical record review, staff interview, and resident interview, the facility failed to accurately complete a Minimum Data Set (MDS) for two of twenty-nine (29) residents in the survey sample, Residents # 28 and 29. The facility failed to accurately assess Section C (Cognitive Patterns), Section D (Mood), and Section E (Behavior) for both residents.
  6. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on staff interview and clinical record review, the facility failed to review and revise a comprehensive care plan for two of 29 residents, Resident #64 and #92. Resident #64 did not have an ADLs (activities of daily living) care plan updated and Resident #92 did not have code status updated. The Findings Include: 1. Diagnoses for Resident #64 included: Parkinson's disease, urinary tract infection, anxiety, and muscle weakness. The most current MDS (minimum data set) was a significant change assessment with an ARD (assessment reference date) of [DATE]. Resident #64 was assessed with a cognitive score of 15 indicating cognitively intact. Under Section G, Functional Status, Resident #64 was assessed for bed mobility, transfer, eating, and toileting use at a 3-2 for all areas indicating extensive assistance with one person assist. [...]
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to assess and initiate treatment for a wound for one of twenty-nine residents in the survey sample, Resident #216; and failed to follow physician orders for one of twenty-nine residents in the survey sample, Resident #49. Resident #216, assessed with a leg wound upon admission, had no treatment orders implemented or ongoing monitoring of the wound. Resident #49 did not have a medication dosage change as ordered by the physician.
  8. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on observation, resident interview, staff interview and clinical record review, the facility staff failed to provide a therapeutic diet as ordered by the physician for one of twenty-nine residents in the survey sample, Resident #53. Resident #53 was not provided a double-portioned meal as ordered by the physician due to weight loss.
  9. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to ensure medications were available for administration to one of five residents in the medication pass, Resident #84. Calcium carbonate and Natural Balance Tears were not available for administration to Resident #84 during a medication pass.
  10. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on a medication pass and pour observation, staff interview, and clinical record review the facility staff failed to ensure a medication error rate of less than 5 percent. There were three errors out of twenty-six opportunities for an error rate of 11.54 percent.
  11. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on observation, staff interview, and facility document review, the facility staff failed to ensure drugs and biologicals were labeled appropriately on one of three nursing units, Unit 2 medication room. The facility failed to appropriately label one, multi dose vial of Tuberculin on Unit 2.
  12. D
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wrote2. Resident #46 was admitted to the facility with diagnoses that included cerebrovascular accident (stroke) with hemiplegia, hypertension, diabetes, depression and bipolar disorder. The minimum data set (MDS) dated [DATE] assessed Resident #46 as cognitively intact. On 4/12/22 at 11:45 a.m., Resident #46 was interviewed about quality of life in the facility. Resident #42 stated he was not pleased with the food. Resident #46 stated the food doesn't taste good and was most all the time served cold. Resident #42 stated he ate meals in his room and meals more times than not were lukewarm. A test tray was conducted during dinner on 4/12/22 at 6:00 p.m. The test tray evaluation determined that food items were inadequate with temperature and taste at the time of service to residents. [...]
  13. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on resident interview and staff interview the facility staff failed to ensure food preferences were honored for one of 29 resident's in the survey sample, Resident #71.
  14. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on observation, staff interview and facility document review, the facility failed to ensure food in the main kitchen was stored prepared, distributed and served in a safe and sanitary manner.
  15. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to ensure an accurate clinical record for one of twenty-nine residents in the survey sample, Resident #216. Resident #216's record had conflicting documentation of her resuscitation status.
  16. C
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) May 17, 2022
    Inspectors wroteBased on observation, staff interview and facility document review, the facility staff failed to ensure waste was properly disposed of in garbage and refuse containers located outside of the main kitchen.
February 20, 2020Standard inspection · 13 citations
  1. E
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, resident interview, staff interview and clinical record review, the facility staff failed to ensure the right to retain and use of personal property for one of 27 residents in the survey sample, Resident #209. Resident #209's cell phone was locked in the medication cart for over a week without the resident's permission or knowledge and without identifying the phone as the resident's property.
  2. E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, facility staff failed to develop a baseline care plan for a PICC (peripherally inserted central catheter) line, for one of 27 residents in the survey sample, Resident #318.
  3. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, facility staff failed to develop a comprehensive care plan for one of 27 residents in the survey sample, Resident #318, for care of a PICC (peripherally inserted central catheter) line.
  4. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, resident interview, staff interview, and clinical record review, facility staff failed to obtain a physician order for use of Aspercreme, for one of 27 residents in the survey sample, Resident #321; and failed to coordinate with Hospice services for one of 27 residents, Resident #214.
  5. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, resident interview and staff interview, the facility staff failed to ensure sufficient staffing on one of three nursing units (Unit 1) in the facility.
  6. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation and staff interview, facility staff failed to procure, store and prepare food in a sanitary manner in the main kitchen.
  7. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, facility staff failed to assess one of 27 residents in the survey sample, Resident #321, for self administration of a medication, Aspercreme.
  8. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to implement their abuse prevention policies regarding reporting of an allegation of mistreatment/abuse for one of 27 residents in the survey sample. Resident #209's allegations of mistreatment/abuse/misappropriation of property reported to a therapist and a physician were not immediately reported to the administrator as required in their abuse prevention policies for abuse prevention.
  9. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, resident interview, staff interview and clinical record review, the facility staff failed to immediately report to the administrator allegations of mistreatment and potential misappropriation of property for one of 27 residents in the survey sample. Resident #209's report of mistreatment/misappropriation of property to a therapist and a physician were not reported to the administrator. Nursing staff locked Resident #209's personal cell phone in a medication cart without consent and without any report to nursing or facility administration.
  10. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review and facility document review, the facility staff failed to safely store portable oxygen cylinders for one of 27 residents (Resident #214).
  11. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, staff interview and facility document review, the facility staff failed to ensure a medication was properly labeled on one of three nursing units. An insulin pen was stored in the medication cart on unit one with no resident name or date opened.
  12. D
    Provide or get specialized rehabilitative services as required for a resident.
    F825 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on resident interview, family interview, clinical record review, and staff interview, the facility staff failed to ensure one of 27 residents received restorative nursing services. Restorative services for Resident #21 was not provided per the PT (Physical Therapist) recommendations and physician's order.
  13. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2020
    Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, facility staff failed to ensure proper infection control practices for contact isolation were implemented for one of 27 residents in the survey sample, Resident #318.

Fire safety inspections

4 fire safety citations on file: 1 on April 14, 2022, 3 on February 20, 2020.

Every fire safety citation4 citations
  1. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 14, 2022 · Corrected (the home has a date of correction)
  2. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 20, 2020 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 20, 2020 · Corrected (the home has a date of correction)
  4. F
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · February 20, 2020 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
January 17, 2024Fine $8,824

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVirginiaUnited States
All nursing staff (RN, LPN and aides)3.923.763.86
Registered nurses0.680.690.69
All nursing staff on weekends3.433.293.42
Nurse aides2.29
Licensed practical nurses0.95
Nursing staff turnover (share who left in a year)44.3%48.1%45.8%
Registered nurse turnover50.0%48.2%42.9%
Administrators who left0

CMS expects 4.02 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.12 on weekdays and 3.43 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.50 in April to June 2025 to 3.92 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.920.684.123.43 0.0%0 of 90105
Oct to Dec 20253.670.713.883.16 0.0%0 of 92107
Jul to Sep 20253.570.613.743.14 0.1%0 of 92114
Apr to Jun 20253.500.513.732.94 0.2%0 of 91108
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Virginia, Jan to Mar 20263.580.563.763.125.7%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
16.614.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.11.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.83.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.41.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
16.715.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.34.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
19.714.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.022.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.611.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.91.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.51.8

Owners and operators

Legal business name: Legal Business Name Not Available. CMS links this home to Ciena Healthcare/Laurel Health Care, a group of 81 nursing homes averaging 2.8 stars overall.

NameRoleTypeShareSince
Ownership data not available

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on July 24, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 11 problems in this area, most recently on July 24, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 9 problems in this area, most recently on July 24, 2025: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on July 24, 2025: "Give residents a notice of rights, rules, services and charges."

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These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Laurels of Charlottesville's Medicare star rating?
CMS rates The Laurels of Charlottesville 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Laurels of Charlottesville get at its last inspection?
25 health deficiencies at the standard inspection on July 24, 2025. The Virginia average is 14.3.
Has The Laurels of Charlottesville been fined?
Yes. CMS lists 1 fine totaling $8,824 in the last three years.
Does The Laurels of Charlottesville accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Laurels of Charlottesville?
CMS lists 1 owner or manager, and links the home to Ciena Healthcare/Laurel Health Care. Legal business name: Legal Business Name Not Available.

Sources

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