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The Rio at Mission Trails

6211 S New Braunfels Ave, San Antonio, TX 78223 · Bexar County · (210) 531-0569

124 certified beds, about 83 residents a day · Government - Hospital district · Medicare and Medicaid since 2011

Inside a hospital Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 676297 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 25, 2026, inspectors cited 9 health deficiencies (the Texas average is 9.4, the national average 9.2).

Of 34 health citations since November 2023, 3 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).

CMS lists 2 fines totaling $153,825 in the last three years; the largest was $96,694, and the latest is dated February 24, 2025.

Nurses and nurse aides worked 3.71 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.25 of those hours.

97.2% of nursing staff left within the year CMS measured (Texas average 55.3%).

CMS links it to Creative Solutions in Healthcare, an affiliated group of 149 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 34 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
3J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
23D
6E
0F
Potential for minimal harm
0A
2B
0C
June 23, 2026Complaint inspection · 2 citations
  1. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 13, 2026
    Inspectors wroteBased on interview and record review, the facility failed to establish a grievance policy to ensure the prompt resolution of all grievances regarding the residents' rights for 1 (Resident #1) of 1 residents that either the resident or their responsible party had a complaint or concern related to the facility reviewed for grievances. The facility failed to implement a grievance process to address resident and responsible party concerns or complaints when Resident #1's next of kin brought complaints to the facility staff that were not addressed as grievances. This failure could place the residents at risk for a decreased quality of life and care within their living environment, and/or not having their needs met.
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 13, 2026
    Inspectors wroteBased on interviews and record review, in accordance with accepted professional standards and practices, the facility failed to maintain medical records on each resident that were complete, accurately documented, readily accessible, and systematically organized for 1 (Resident #1) of 5 residents reviewed for medical records. The facility failed to ensure that Resident #1's insulin documentation was accurately recorded in the electronic medical record. This failure could place residents at risk for errors in care and treatment.
May 7, 2026Complaint inspection · 2 citations
  1. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 21, 2026
    Inspectors wroteBased on interview and record review, the facility failed to maintain medical records that were complete and accurately documented in accordance with accepted professional standards and practices for 4 of 5 residents (Residents #1, #2, #3, and #4) reviewed for medical records. 1. The facility failed to ensure Resident #1's medication administration report did not contain blanks. 2. The facility failed to ensure Resident #2's medication administration report did not contain blanks. 3. The facility failed to ensure Resident #3's medication administration report did not contain blanks. 4. The facility failed to ensure Resident #4's medication administration report did not contain blanks. This deficient practice could place residents at risk of delayed or improper care due to inaccurate medical records.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 21, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 1 of 3 residents (Resident #1) reviewed for infection control: The facility failed to ensure LVN A maintained proper hand hygiene during wound care for Resident #1 during a wound care observation. This failure could place residents at-risk for infection due to improper care practices.
April 17, 2026Complaint inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 19, 2026
    Inspectors wroteBased on interviews and records review, the facility failed to develop and implement a comprehensive person-centered care plan to meet a resident's medical and nursing needs for 1 of 3 residents (Resident #1) reviewed for care planning. The facility failed to ensure Resident #1's comprehensive care plan included the resident's need for oral suction. This failure could result in residents not receiving the intended care.
  2. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 31, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that a resident who needs respiratory care is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, the residents' goals and preferences for 1 of 3 residents (Resident #1) reviewed for respiratory care. The facility failed to ensure Resident #1 had a signed, physician's order for oral suctioning. This failure could result in residents not receiving intended care.
April 7, 2026Complaint inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident's medical and nursing needs to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 of 3 residents (Resident #1) reviewed for care plans in that: Resident #1's comprehensive person-centered care plan did not address interventions due to the diagnosis of osteopenia (a condition of low bone mineral density, weakening bones). This failure could place residents at risk of not receiving appropriate treatment and services.
March 25, 2026Standard inspection · 9 citations
  1. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on interview and record review the facility failed to implement a grievance policy that included ensuring that all grievances shared in resident council were transcribed to grievance forms and submitted to the Grievance Official for 6 out of 6 residents that were present for Resident Council at any given time and complained month to month anonymously. The facility failed to address resident grievances mentioned in the resident council through the appropriate processes. This failure could place the residents at risk for a decreased quality of life and care within their living environment, and/or not having their needs met.
  2. E
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 22, 2026
    Inspectors wroteBased on interview and record review, the facility failed to use the services of a registered nurse of at least 8 consecutive hours a day, 7 days a week for 9 of 59 days reviewed (2/17/2026, 2/21/2026, 2/23/2026, 2/24/2026, 2/26/2026, 3/3/2026, 3/7/2026, 3/12/2026, 3/21/2026) reviewed for RN coverage as well as having a designated Director of Nursing from 02/14/2026 through 3/24/2026. The facility failed to ensure they had an RN charge nurse on duty on 2/17/2026.2/21/2026, 2/23/2026, 2/24/2026, 2/26/2026, 3/3/2026, 3/7/2026, 3/12/2026, 3/21/2026. The facility failed to ensure that an RN served as a designated Director of Nursing from 2/14/2026 through 3/24/2026. This failures could place the residents at risk of missed nursing assessments, interventions, care and treatment.
  3. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure that a medication error rate was not 5 percent or greater. The facility had a medication error rate of 8%, based on 2 errors out of 25 opportunities, which involved 2 of 6 residents (Residents #47 and #75) and 3 of 4 staff (LVN B, and LVN C) reviewed for medication administration reviewed for medications errors. LVN F administered Resident #47's Injectable insulin without first priming the pen-injector. LVN L failed to administer Resident #75's insulin. These failures could place residents at risk of not receiving therapeutic effects of their medications and possible adverse reactions.
  4. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure residents were free from significant medication administration errors for 5 of 12 Residents (Residents #2, #40, #60, #68, and #78) reviewed for medication administration of medications with parameters. -The facility failed to ensure nursing staff administered blood pressure medications to Residents #2, #40, #60, #68, and #78 per their prescribed orders. This failure could place residents at risk of not receiving the intended therapeutic effects of their prescribed medications.
  5. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased upon staff interview, review of medical records, and review of the policy, the facility failed to ensure each resident is screened for a Mental Disorder (MD) or Intellectual Disability (ID) prior to admission of 2 residents in the sample of 6 (Resident #4 and Resident #50) reviewed for Preadmission Screening and Resident Review (PASRR). The facility failed to ensure Resident #4 had an accurate PASRR Level 1 (PL1) Screening for mental disorder or intellectual disability prior to admission. The facility failed to ensure that Resident #50 had an accurate PASRR Level 1 Screening which indicated a diagnosis of mental illness. These failures could place residents at risk of not receiving needed assessments (PASRR Evaluation), individualized care, and specialized services to meet their needs.
  6. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 22, 2026
    Inspectors wroteBased on observations, interviews, and record reviews the facility failed to provide pharmaceutical services which included procedures that assured the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals to meet the needs of each resident, for 2 of 8 residents (Residents #51 and #94) reviewed for administration and documentation of medications. On 3/24/2026 at 7:34 AM LVN C said she had administered Resident #51's medications but had not documented the administration. On 3/24/2026 at 7:34 AM LVN C said she had administered Resident #94's medications but had not documented the administration. These failures could place residents at risk for not receiving the therapeutic effects of their medications.
  7. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on observations and interviews the facility failed to ensure all drugs and biologicals were locked in compartments under proper temperature controls and permitted only authorized personnel to have access to the keys, for 1 of 6 medication carts (the 400-hall medication cart) reviewed for security. LVN A left the 400-hall medication cart unsupervised, unattended, and unlocked for more than 9 minutes. This failure could place residents at risk for misappropriation of property and or not receiving the therapeutic effects of their medications.
  8. B
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) April 22, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure, in accordance with accepted professional standards and practices, maintain medical records on each resident that were complete, accurately documented, readily accessible, and systematically organized for 1 resident in the sample of 6 (Resident #4) reviewed for clinical records. The facility failed to ensure Resident #4's schizophrenia and bipolar disorder diagnosis was accurately documented in his medical diagnosis list and MDS Assessment. This failure could place residents at risk of not receiving the care and services needed due to inaccurate or incomplete clinical records.
  9. B
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure that each resident room marked as available for new residents was adequately equipped to allow new residents to call for staff assistance through a communication system that would relay the call directly to a staff member or centralized staff work area for one room (215) of four observed that had a welcome sign and future resident listed outside of room. The facility failed on 3/22/2026 to ensure that the call light system was properly working for potential new resident rooms for room [ROOM NUMBER]. The call light box was hanging from the wall. This failure could place new residents at risk of not having a means of directly contacting staff in an emergency or when they needed support for daily living.
March 19, 2026Complaint inspection · 2 citations
  1. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure assessments accurately reflected the status of the residents for 1of 9 residents (Residents #1) reviewed for resident assessments. The facility failed to ensure Resident #1's diet was accurately reflected on her significant change MDS assessment, dated 02/17/2025. This failure could place residents at risk of missed or inaccurate care.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain an Infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infection for 1 of 3 residents (Residents #2) reviewed for infection control, in that: The facility failed to ensure LVN B removed soiled gloves, sanitized hands, and put on clean gloves after cleaning feces from the anal area of Resident #2 and before placing a clean incontinent brief on the resident. These failures could place residents at-risk for infection due to improper care practices.
April 10, 2025Complaint inspection · 2 citations
  1. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, interview and record review the facility failed to implement written policies and procedures that prohibit and prevent abuse neglect for 1 of 11 Residents (Resident #1) whose records were reviewed for abuse and neglect. 1. Resident #1 told RT A she yelled at her on 03/01/2025 when Resident #1 wanted a larger cup of ice. RT A wrote the allegation was made by Resident #1 in Resident#1's progress notes without reporting the allegation to the Administrator that RT A had yelled at Resident #1. 2. The ADM reported the allegation of Resident Abuse on 03/03/2025, 2 days later to the State Agency when RT A's progress note for Resident #1 was reviewed. The noncompliance was identified as PNC. The noncompliance began on 03/01/2025 and ended on 03/03/2025. The facility had corrected the noncompliance before the survey began. [...]
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, interviews and record reviews, the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown origin are reported immediately, but no later than 2 hours after the allegation is made for 1 of 3 (Resident #1) residents involved involved in in incidents reviewed for reporting allegations of abuse and neglect 1. Resident #1 told RT A she yelled at her on 03/01/2025 when Resident #1 wanted a larger cup of ice. RT A wrote the allegation was made by Resident #1 in Resident#1's progress notes without reporting the allegation to the Administrator that RT A had yelled at Resident #1. 2. The ADM reported the allegation of Resident Abuse on 03/03/2025, 2 days later to the State Agency when RT A's progress note for Resident #1 was reviewed. The noncompliance was identified as PNC. [...]
February 24, 2025Complaint inspection · 2 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure each resident was free from neglect for 1 of 5 Residents (Residents #1) reviewed for neglect. During a capping trial on 02/14/2025, Resident #1 was not monitored, and no staff were physically present in her room. Resident #1 became unresponsive and had to be transported to the ER for treatment. The facility did not have a policy/procedure in place for capping trials at the time of the incident. Resident #1 died at the hospital on [DATE]. This failure resulted in an IJ on 02/21/2025 at 5:00 PM. While the IJ was removed on 02/23/2025 at 3:45 PM., the facility remained out of compliance at a level of no actual harm with potential for more than minimal harm that was not immediate jeopardy with a scope of isolated due to facility's need to evaluate the effectiveness of their plan of removal. [...]
  2. J
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning, is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, the residents' goals and preferences for 1 of 5 Residents (Residents #1) reviewed for respiratory care. During a capping trial on 02/14/2025, Resident #1 was not monitored, and no staff were physically present in her room. Resident #1 became unresponsive and had to be transported to the ER for treatment. The facility did not have a policy/procedure in place for capping trials at the time of the incident. Resident #1 died at the hospital on [DATE]. This failure resulted in an IJ on 02/21/2025 at 5:00 PM. [...]
December 18, 2024Standard inspection · 6 citations
  1. E
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that residents had the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences except when to do so would endanger the health or safety of the resident or other residents for 3 of 7 residents (Resident # 2, Resident # 28 and Resident # 80) reviewed for call light. The facility failed to ensure Resident # 2's, Resident # 28's and Resident # 80's call light was within reach. This failure could place residents at risk of achieving independent functioning, dignity, and well-being.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure the assessment accurately reflected the resident's status for 1 of 22 residents (Resident #48) whose assessments were reviewed, in that: Resident #48's diagnosis of anxiety was not identified as an active diagnosis on the resident's quarterly MDS assessment with an ARD of 11/25/2024. This failure could place residents at risk for inadequate care due to inaccurate assessments.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that include measurable objectives and time frames to meet residents' mental, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment and to ensure that the comprehensive care plan described the services that were to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being, including the right to refuse treatment for 1 of 22 residents (Resident #48) reviewed for care plans. Resident #48's diagnosis of depression and anti-anxiety medication (Ativan) were not addressed in her comprehensive care plan. [...]
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure drugs and biologicals were stored in accordance with currently accepted professional principles for, 1 of 4 medication carts observed, in that: The Nurse Medication Cart in the 200-hall contained seven loose medication pills. This failure could place residents who receive medications at risk for not receiving the intended therapeutic effects of medications.
  5. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen, in that: The facility failed to properly store a 6.5 lb. container of strawberries in the walk-in cooler. This failure could place residents who received meals and/or snacks from the kitchen at risk for food borne illness.
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on interview and record review, the facility failed to maintain medical records on each resident that were complete and accurately documented for 2 (Residents #43 and #45) of 22 residents reviewed for medical records. 1. The facility failed to ensure Resident #43's advance directive was listed on the resident's face sheet, consolidated physician's orders, and upon accessing the resident's electronic health record. 2. The facility failed to ensure Resident # 45's diet order was clarified. These deficient practices could place residents at risk of improper care due to inaccurate medical records.
November 21, 2024Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 25, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure that all alleged violations involving abuse, neglect, including injuries of unknown source were reported immediately, but not later than 2 hours after the allegation was made, if the events that caused result in serious bodily injury for 1 of 5 residents (Resident #1) whose records were reviewed for abuse and neglect: LVN A failed to report to the Administrator about an allegation of abuse when she was made aware by Resident #1's family member that LVN B was allegedly verbally and physically abusive to Resident #1 when a grievance/complaint report was made on 07/13/24. These deficient practices could affect residents by contributing to further abuse and neglect .
July 14, 2024Complaint inspection · 3 citations
  1. D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 16, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents have a right to be treated with respect and dignity, including: the right to retain and use personal possessions, including furnishings, and clothing, as space permits, unless to do so would infringe upon the rights or health and safety of other residents, for 1 of 6 residents (Resident #1) reviewed for resident rights, in that: The facility failed to allow Resident #1 to keep his off-loading boots or return them to him or his family. This failure could place residents needing assistance at risk for diminished quality of life, loss of dignity and self-worth.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 16, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to provide necessary services to maintain good grooming, and personal hygiene for residents who were unable to carry out activities of daily living for 1 of 6 Residents (Resident #1) whose records were reviewed for grooming and personal hygiene. The facility failed to ensure Resident #1 received scheduled showers on 7/10/24 and 7/12/24. This failure could affect any resident and contribute to feelings of poor self-esteem and hopelessness.
  3. D
    Provide or get specialized rehabilitative services as required for a resident.
    F825 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 16, 2024
    Inspectors wroteBased on observation, interview and record review revealed the facility failed to provide specialized rehabilitative services for 1 of 1 Resident's (Resident #1) whose records were reviewed for rehabilitative services. The facility failed to ensure Resident #1 was evaluated by PT for foot drop and a possible brace. This failure could place residents at risk of decline or decrease in their physical capabilities.
June 20, 2024Complaint inspection · 1 citation
  1. J
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 28, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain an effective pest control program to keep the facility free from pests for 3 of 7 residents (Resident #1, Resident #2 and Resident #5) reviewed for pest control, in that: The facility failed to ensure an effective pest control program was in place to keep flies out of resident rooms resulting in an infestation of maggots in Resident #1's left heel wound. On 05/30/2024 at 5:16 p.m., an Immediate Jeopardy (IJ) was identified. While the IJ was removed on 5/31/2024 at 8:32 p.m., the facility remained out of compliance at a scope of isolated and a severity level of no actual harm with potential for more than minimal harm that is not immediate jeopardy due to the facility continuing to monitor the implementation and effectiveness of its Plan of Removal (POR). [...]
November 15, 2023Standard inspection · 1 citation
  1. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 16, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure a comprehensive care plan must be reviewed and revised by the interdisciplinary team after each assessment, including both the comprehensive and quarterly review assessments for 1 of 24 residents (Resident #60) reviewed for care plans, in that: The facility failed to update Resident #60's care plan after the resident's physician discontinued the resident's order for CBD 2.5 mg : THC 2.5 mg gummies. This deficient practice could cause confusion for staff members responsible for medication administration and place residents at risk of receiving improper care.

Fire safety inspections

7 fire safety citations on file: 3 on March 25, 2026, 4 on December 18, 2024.

Every fire safety citation7 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · March 25, 2026 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 25, 2026 · Corrected (the home has a date of correction)
  3. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 25, 2026 · Corrected (the home has a date of correction)
  4. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · December 18, 2024 · Corrected (the home has a date of correction)
  5. F
    Have proper medical gas storage and administration areas.
    K 923 · December 18, 2024 · Corrected (the home has a date of correction)
  6. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · December 18, 2024 · Corrected (the home has a date of correction)
  7. D
    Ensure proper usage of power strips and extension cords.
    K 920 · December 18, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
February 24, 2025Fine $96,694
June 20, 2024Fine $57,131

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTexasUnited States
All nursing staff (RN, LPN and aides)3.713.393.86
Registered nurses0.250.430.69
All nursing staff on weekends3.122.983.42
Nurse aides2.14
Licensed practical nurses1.32
Nursing staff turnover (share who left in a year)97.2%55.3%45.8%
Registered nurse turnover100.0%54.6%42.9%
Administrators who left1

CMS expects 6.01 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.95 on weekdays and 3.12 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.65 in April to June 2025 to 3.71 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.710.253.953.12 0.0%0 of 9083
Oct to Dec 20253.680.283.863.21 0.0%0 of 9283
Jul to Sep 20253.160.223.312.80 0.0%0 of 9289
Apr to Jun 20253.650.293.873.11 0.0%1 of 9180
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Texas, Jan to Mar 20263.330.403.502.932.2%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Texas

JobMedianMiddle halfEmployed
Texas, all employers
CNAs (nursing assistants)$18.03$16.97 to $20.7188,680
LPNs and LVNs$29.92$27.46 to $32.8957,560
Registered nurses$46.14$38.06 to $50.53271,380
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For The Rio at Mission Trails. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTexasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
9.315.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.73.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
7.314.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.83.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.69.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.925.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.512.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.32.21.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.02.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for The Rio at Mission Trails's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Texas: 116 better, 50 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 18 eligible stays.

Potentially preventable readmissions

9.9% this home

No different from the national rate

US median of homes 10.7% · Texas: 0 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 29 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Texas: 4 better, 11 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 24 eligible stays.

Self-care and mobility at discharge

45.5% this home

Median of homes: Texas57.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 22 residents counted.

Falls with major injury

0.0% this home

Median of homes: Texas0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 64 residents counted.

New or worsened pressure ulcers

0.9% this home

Median of homes: Texas1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 64 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Texas98.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 15 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: WEST WHARTON COUNTY HOSPITAL DISTRICT. CMS links this home to Creative Solutions in Healthcare, a group of 149 nursing homes averaging 2.1 stars overall.

NameRoleTypeShareSince
Huggins, LindaW-2 managing employeeIndividual04/01/2022
Mak, DavidCorporate officerIndividual05/17/2021
San Antonio II Enterprises, LLCOperational/managerial controlOrganization04/01/2022
Blake, GaryOperational/managerial controlIndividual04/01/2022
Blake, MalisaOperational/managerial controlIndividual04/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 11 problems in this area, most recently on June 23, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on March 25, 2026: "Ensure medication error rates are not 5 percent or greater."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on June 23, 2026: "Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on April 17, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Texas contacts for a concern about a nursing home

These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Rio at Mission Trails's Medicare star rating?
CMS rates The Rio at Mission Trails 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Rio at Mission Trails get at its last inspection?
9 health deficiencies at the standard inspection on March 25, 2026. The Texas average is 9.4.
Has The Rio at Mission Trails been fined?
Yes. CMS lists 2 fines totaling $153,825 in the last three years.
Does The Rio at Mission Trails accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Rio at Mission Trails?
CMS lists 5 owners and managers, and links the home to Creative Solutions in Healthcare. Legal business name: WEST WHARTON COUNTY HOSPITAL DISTRICT.

Sources

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