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The Springs of Avalon

610 South Avalon St., West Memphis, AR 72301 · Crittenden County · (870) 735-4543

85 certified beds, about 82 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1993

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045217 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 27, 2025, inspectors cited 6 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

None of its 24 health citations since October 2022 was rated as actual harm or immediate jeopardy.

CMS lists 1 fine totaling $8,416 in the last three years; the largest was $8,416, and the latest is dated August 14, 2025.

Nurses and nurse aides worked 3.23 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.31 of those hours.

56.3% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to The Springs Arkansas, an affiliated group of 26 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
4D
18E
2F
Potential for minimal harm
0A
0B
0C
February 27, 2025Standard inspection, Complaint inspection · 6 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 27, 2025
    Inspectors wroteBased on observations, interviews, and record review the facility failed to provide a smoking apron for 3 (Resident #44, Resident #6, Resident #45) of 4 residents on the secured unit who smoked.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 27, 2025
    Inspectors wroteBased on observation, interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure over the counter medications in medication cart #1 were not expired.
  3. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 27, 2025
    Inspectors wroteBased on observation, record review, and interview, and facility policy review, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed.
  4. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 27, 2025
    Inspectors wroteBased on observation, facility document review, and interview, the facility failed to ensure pureed food items were blended to a smooth, lump free consistency to minimize the risk of choking or other complications for those residents who required pureed diets for 1 of 1 meal observed.
  5. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 27, 2025
    Inspectors wroteSurveyor: [NAME], [NAME] Based on observation, interview, and facility policy review, the facility failed to ensure ceiling tiles, dish washing machine, and door frames were free of stains, rotten and chipped wood; cold food items were maintained at 41 degrees Fahrenheit or below; dietary staff washed their hands before handling food items; foods stored in the dry storage area, refrigerator, and freezer were covered, sealed and dated; and expired food items were promptly removed from stock for 2 of 2 meals observed.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2025
    Inspectors wroteBased on observation, record review, and interview, it is determined that the facility failed to ensure a resident who was on Transmission Based Precaution had a contact isolation sign in a conspicuous location outside the resident ' s room to alert and instruct staff and visitors to wear personal protective equipment (PPE) while entering the room for 1(Resident #4) of 1 sample mix resident reviewed for Transmission Based Precautions.
May 22, 2024Complaint inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on observations, interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to initiate a care plan for elopement risk for 1 (Resident #3) of 1 resident reviewed for high risk elopement.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on observations, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to ensure adequate supervision was provided to prevent elopement for 1 (Resident #1) of 3 residents reviewed for elopement.
February 2, 2024Standard inspection, Complaint inspection · 9 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure foods stored in the dry storage area refrigerator, and freezer were covered, sealed and dated to decrease the potential for food borne illness for residents who received meals from 1 of 1 kitchen, failed to ensure foods were dated the day received to assure first in, first out usage to prevent potential for food bone illness, kitchen wall and door frames, ceiling tiles; expired food items were promptly removed from stock to prevent potential food borne illness for residents who received meal trays from I of I kitchen, kitchen vents were cleaned to provide a sanitary environment for food preparation, floors, dish washer and kitchen walls, door frames and baseboards were free of rotten wood, chipped floor tiles, chipped base board, debris, dirt, grease, grime, rust, stains, and spills; [...]
  2. E
    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
    F575 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on observation, interview and policy review, he facility failed to post, in a form and manner accessible and understandable to residents, contact information for pertinent State agencies and advocacy groups for 20 residents residing in the facility's secure unit (500 Hall).
  3. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on interview, and record review the facility failed to ensure an advance directive were in the electronic record, and readily available for 2 (Resident #31, and Resident #47) of 15 (Resident #9, #17, #19, #23, #24, #28, #30, #31, #32, #46, #47, #49, #52, #57, #265) sampled residents.
  4. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on observation, interview and policy review, the facility failed to maintain the building in good repair by (1) ensuring that bathroom sinks were properly affixed for the restrooms for resident rooms 513, 514, 515, 516, 517, 519 on the secure unit, (2) ensuring that window coverings were not damaged for room [ROOM NUMBER], and (3) ensured that molding remained attached to the wall for room [ROOM NUMBER].
  5. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure 1 (Resident 31) of 9 (Resident #9, #19, #23, #28, #31, #32, #46, #47, #265) sampled residents who depended on staff for shaving were shaved, and the facility failed to ensure nails were cleaned and trimmed for 2 (Resident #31, and Resident #47) of 15 (Resident #9, #17, #19, #23, #24, #28, #30, #31, #32, #46, #47, #49, #52, #57, #265) sampled residents whom depended on staff for nail care.
  6. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that the resident environment was free from accident hazards for two (Rooms 305-A, 306-B, 506, 514, 516, 517, 518, and 519) resident rooms, one whirlpool room, and one secure unit in the facility.
  7. E
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure 4 (Resident #17, 46, #47, and #57) of 14 (Resident #9, #17, #19, #23, #24, #28, #30, #32, #46, #47, #49, #52, #57, #265) sampled residents received fresh water.
  8. E
    Put firmly secured handrails on each side of hallways.
    F924 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on observation, interview and policy review, the facility failed to ensure that handrails were firmly secured and affixed to the walls in the hallway of the secure unit (500 Hall), which had the potential to affect 13 residents assessed as ambulatory residing on the unit.
  9. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on interview and record review the facility failed to perform a Neurological Assessment after an unwitnessed fall for 1 (Resident #264) of 6 (Resident's #3, #24, #47, #49, #264, #265) sample mix residents were reviewed for falls. The Administrator provided a list at 1:24 PM on 2/2/2024 titled, Resident's with an unwitnessed fall since 9/1/2023.
October 28, 2022Standard inspection · 7 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 27, 2022
    Inspectors wroteBased on observation and interview, the facility failed to ensure food items stored in the refrigerator and/or freezer were covered and sealed; dietary staff washed their hands before handling clean equipment or food items; and hot foods were maintained at or above 135 degrees Fahrenheit on the steam table while awaiting service to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen and the ice machine was maintained in a clean and sanitary condition to prevent potential contamination of residents' beverages for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 69 residents who received meals from the kitchen (total census: 72), as documented on a list provided by the Dietary Supervisor on 10/25/2022.
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 27, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents' fingernails were cleaned to promote good personal hygiene and grooming for 2 (Residents #61 and #44) of 5 (Residents #17, #39, #44, #227 and #61) sampled residents who resided on the 500 hall and were dependent on staff for nail care and failed to ensure residents received showers and/or baths and were shaved regularly and consistently to maintain good personal hygiene and prevent odors for 1 (Resident #69) of 4 (Residents #69, #34, #14 and #50) sampled residents who resided on the 100 hall and were dependent on staff for personal hygiene/showers.
  3. E
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 27, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure care and services to maintain acceptable parameters of nutritional status were maintained and nutritional interventions ordered by the physician were offered, to minimize further weight loss and maintain nutritional status for 2 (Residents #39 and #43) of 5 (Residents #17, #43, #22, #24 and #39) sampled residents who had a weight loss in the last six months.
  4. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 27, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure meals were prepared and served in accordance with the planned, written menu to meet the nutritional needs of the residents for 1 of 2 meals observed. This failed practice had the potential to affect 53 residents who received regular diets and 14 residents on mechanical soft diets from 1 of 1 kitchen, according to a list provided by the Dietary Supervisor on 10/25/2021.
  5. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 27, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure meals were served at temperatures that were acceptable to the residents, to improve palatability and encourage good nutritional intake during 2 of 2 meals observed. The failed practice had potential to affect 19 residents who received meal trays in their rooms on the 100 Hall and 9 residents who received meal trays in their rooms on 300 Hall and 18 residents who received their meal trays in their rooms on 400 Hall, as documented on a list provided by Dietary Supervisor.
  6. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 27, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. This failed practice had the potential to affect 2 residents who received pureed diets, as documented on a list provided by the Dietary Supervisor on 10/25/2022.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 27, 2022
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure a dressing for a non-pressure-related skin condition was properly labeled for 1 (Resident #227) of 5 (Residents #17, #70, #43, #14 and #227) sampled residents who had physician orders for dressing changes.

Fire safety inspections

11 fire safety citations on file: 2 on February 27, 2025, 7 on February 2, 2024, 2 on October 28, 2022.

Every fire safety citation11 citations
  1. F
    Ensure proper usage of power strips and extension cords.
    K 920 · February 27, 2025 · Corrected (the home has a date of correction)
  2. E
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · February 27, 2025 · Corrected (the home has a date of correction)
  3. F
    Implement emergency and standby power systems.
    E 41 · February 2, 2024 · Corrected (the home has a date of correction)
  4. F
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · February 2, 2024 · Corrected (the home has a date of correction)
  5. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 2, 2024 · Corrected (the home has a date of correction)
  6. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · February 2, 2024 · Corrected (the home has a date of correction)
  7. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 2, 2024 · Corrected (the home has a date of correction)
  8. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 2, 2024 · Corrected (the home has a date of correction)
  9. E
    Have properly located and lighted "Exit" signs.
    K 293 · February 2, 2024 · Corrected (the home has a date of correction)
  10. F
    Meet other general requirements that are deficient.
    K 300 · October 28, 2022 · Corrected (the home has a date of correction)
  11. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 28, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
August 14, 2025Fine $8,416

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)3.234.023.86
Registered nurses0.310.410.69
All nursing staff on weekends2.863.453.42
Nurse aides2.06
Licensed practical nurses0.86
Nursing staff turnover (share who left in a year)56.3%49.5%45.8%
Registered nurse turnover85.7%44.8%42.9%
Administrators who left0

CMS expects 2.94 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.38 on weekdays and 2.86 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.57 in April to June 2025 to 3.23 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.230.313.382.86 0.0%0 of 9082
Oct to Dec 20253.390.273.572.94 0.0%0 of 9283
Jul to Sep 20253.550.183.763.03 0.0%0 of 9279
Apr to Jun 20253.570.293.773.09 0.0%0 of 9174
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.19.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.53.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.31.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
3.510.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.34.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
2.510.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.324.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
17.012.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.52.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.11.8

Owners and operators

Legal business name: WEST MEMPHIS OPERATORS, LLC. CMS links this home to The Springs Arkansas, a group of 26 nursing homes averaging 3.3 stars overall.

NameRoleTypeShareSince
White River Healthcare LLCOperational/managerial controlOrganization01/01/2021
Figures, KoyiaOperational/managerial controlIndividual01/01/2021
Knowlton, LaportiaOperational/managerial controlIndividual01/01/2021
Aj-Arp LLCAdp of the SNFOrganization01/01/2021
West Memphis Building LLCAdp of the SNFOrganization01/01/2021
White River Healthcare LLCAdp of the SNFOrganization06/23/2025
Figures, KoyiaAdp of the SNFIndividual01/01/2021
Gutman, IsaacAdp of the SNFIndividual01/01/2021
Hoffman, AlexanderAdp of the SNFIndividual01/01/2021
Hoffman, HelenAdp of the SNFIndividual01/01/2021
Knowlton, LaportiaAdp of the SNFIndividual01/01/2021
Kurz, ChaimAdp of the SNFIndividual01/01/2021
Kurz, SolomonAdp of the SNFIndividual01/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on February 27, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 8 problems in this area, most recently on February 27, 2025: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 2, 2024: "Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on February 27, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.86 hours per resident per day, below the Arkansas average of 3.45.

Other nursing homes nearby

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Springs of Avalon's Medicare star rating?
CMS rates The Springs of Avalon 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Springs of Avalon get at its last inspection?
6 health deficiencies at the standard inspection on February 27, 2025. The Arkansas average is 2.7.
Has The Springs of Avalon been fined?
Yes. CMS lists 1 fine totaling $8,416 in the last three years.
Does The Springs of Avalon accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Springs of Avalon?
CMS lists 13 owners and managers, and links the home to The Springs Arkansas. Legal business name: WEST MEMPHIS OPERATORS, LLC.

Sources

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