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Tucker Operating Company LLC

2165 Idlewood Road, Tucker, GA 30084 · De Kalb County · (770) 934-3172

136 certified beds, about 125 residents a day · For profit - Individual · Medicare and Medicaid since 1995

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 115596 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 16, 2025, inspectors cited 5 health deficiencies (the Georgia average is 5, the national average 9.2).

None of its 21 health citations since December 2022 was rated as actual harm or immediate jeopardy.

CMS lists 1 fine totaling $30,000 in the last three years; the largest was $30,000, and the latest is dated November 3, 2023.

Nurses and nurse aides worked 4.49 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.

69.7% of nursing staff left within the year CMS measured (Georgia average 46.0%).

CMS links it to Michael Feist, an affiliated group of 7 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
1E
8F
Potential for minimal harm
0A
0B
0C
November 20, 2025Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2025
    Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled, Elopements and Wandering Residents, the facility failed to report elopement within two hours to law enforcement and the State Agency for one of four sampled residents (R) (R1).
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2025
    Inspectors wroteBased on observations, resident representative and staff interviews, record review, and review of the facility policies titled, Incident and Accidents and Elopements and Wandering Residents, the facility failed to prevent the elopement of one of four sampled residents (R) (R1). The deficient practice had the potential to place R1 and other cognitively impaired residents at risk of compromised health and safety.
September 16, 2025Standard inspection · 5 citations
  1. F
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 27, 2025
    Inspectors wroteBased on observations, staff interviews, and review of the facility's policy titled, Disposal of Garbage Refuse, the facility failed to ensure areas around the garbage dumpsters were kept free from debris and failed to ensure the lids of two of two garbage disposals were kept close when not in use to prevent pest and rodents.
  2. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 27, 2025
    Inspectors wroteBased on observations, resident and staff interviews, and review of the facility policy's titled, Safe and Comfortable Environment and Environmental Services Inspection, the facility failed to make necessary repairs as needed to maintain a homelike environment in rooms for nine of 64 sampled residents (R) (R39, R178, R47, R5, R65, R84, R93, R115 and R185) in a timely manner.
  3. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 27, 2025
    Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled, Restraint Free Environment, the facility failed to provide freedom from restraints for one of five residents reviewed who used a Geri chair (a large, padded chair that is designed to help residents with limited mobility) out of 26 residents in the sample (Resident (R) 47).
  4. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 27, 2025
    Inspectors wroteBased on record review, staff interview, and a review of the facility policy titled, Baseline Care Plan, the facility failed to fully develop and implement a baseline care plan within 48 hours of admission for one of 64 sampled residents (R) (R 178).
  5. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 27, 2025
    Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled, Comprehensive Care Plans, the facility failed to update/revise the care plan for three of 64 sampled residents (R) (R47, R113, and R4). This failure had the potential to result in nursing personnel providing inaccurate or inappropriate care for R47, R113, and R4.
June 6, 2024Standard inspection, Complaint inspection · 4 citations
  1. F
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on staff interview and review of the PBJ (Payroll Based Journal) Staffing Data Report, [NAME] Report 1705D for the First Quarter (Q1) of fiscal year 2024 (October 1-December 31), the facility failed to report accurate nurse staffing data to the Centers for Medicare and Medicaid (CMS) related to nursing staff coverage. The facility census was 113 residents.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility's policies titled Activities of Daily Living (ADLs), the facility failed to ensure ADL care was provided for one of five residents (R) R50 related to the removal of facial hair. The sample size was 45 residents.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on observations, staff interviews, record review, and review of the facility's policy titled Accidents and Supervision, the facility failed to ensure hazardous chemicals were safely secured for two of three residents (R) (R6 and R21) reviewed for accidents. This deficient practice placed residents at risk for avoidable chemical incidents, injuries, and a diminished quality of life. The sample size was 45 residents.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility's policies titled Accident and Supervision, Medication Storage, and Resident Self-Administration of Medication, the facility failed to store one bottle of over the counter (OTC) liquid indigestion medication in a locked medication storage area for one of 45 sampled residents (R) (R50). The deficient practice had the potential to place the resident at risk for medical complications, unauthorized persons access to medications, and a diminished quality of life.
November 3, 2023Complaint inspection · 7 citations
  1. F
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2023
    Inspectors wroteBased on observations, record review, resident and staff interviews, and review of the policy titled Comprehensive Care Plan, the facility failed to implement the Comprehensive person-centered care plan for one resident (R) R2 with a tracheostomy (trach) by not having emergency trach supplies at the bedside in the event of decannulation. In addition, the facility failed to develop a Comprehensive person-centered care plan for smoking for one resident, R1. The facility's failures created potential risks for the safety and well-being of the residents. The sample size was 33 residents.
  2. F
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2023
    Inspectors wroteBased on observations, record review, resident and staff interview, review of the facility's admission Agreement and Employee Handbook and review of the policy titled Smoking Policy, the facility failed to ensure that the environment and facility were free from potential accident hazards for residents and staff, by failing to enforce the facility's No Smoking Property guidelines in an area that has an active propane tank. The facility's failures created potential risks for the safety and well-being of the residents. The census was 118 residents.
  3. F
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2023
    Inspectors wroteBased on observations, record review, staff interviews, and review of the policy titled Tracheostomy Care, the facility failed to provide respiratory/tracheostomy care by trained and competent nursing staff according to professional standards, failed to develop a policy/procedure for accidental dislodgement of trach tubes, and failed to have emergency tracheostomy supplies at the bedside for one resident (R2) of three residents receiving tracheostomy care. The facility's failures created potential risks for the safety and well-being of the residents.
  4. F
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2023
    Inspectors wroteBased on observations, record review, interviews, review of the Administrator and Director of Nursing job descriptions, and review of the policy titled Smoling Policy, the facility administration failed to provide oversight and monitoring of the facility operations related to enforcement of its No Smoking Policy and failed to ensure that licensed nursing staff were knowledgeable and competent to act in emergency situations for decannulation of tracheostomy tubes. The facility's failures created potential risks for the safety and well-being of the residents. The census was 118 residents. Specifically 1. Facility Administrator and Director of Nursing failed to perform duties of their job descriptions that facilitated medical care to the residents of the facility. 2. [...]
  5. F
    Have policies on smoking.
    F926 · Environmental · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2023
    Inspectors wroteBased on observations, record review, interviews, review of facility's Employee Handbook, admission Packet, and policy titled Smoking Policy, the facility failed to ensure that there was a policy developed outlining the procedures of a non-smoking facility and smoke free property, including the potential outcomes when individuals smoke on the facility property. Specifically, two facility staff and one resident (R) R1 were allowed to smoke on the facility property near an active propane tank. The facility's failures created potential risks for the safety and well-being of the residents. The census is 118 residents.
  6. F
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    F940 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2023
    Inspectors wroteBased on record review, staff interviews, and review of the job description for the Director of Nursing, the facility failed to ensure clinical staff were trained and competent to provide emergency care for accidental trach dislodgement for one of three residents (R) R2 reviewed for tracheotomy care. The facility's failure to properly train staff for complex care of tracheostomies and emergency airway maintenance resulted in R2 trach becoming dislodged, and R2 required surgical intervention to reinsert tracheostomy tube. The facility's failures created potential risks for the safety and well-being of the residents.
  7. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2023
    Inspectors wroteBased on observations, record review, resident and staff interviews, and the Georgia Comprehensive Rules and Regulations, r. 410-10-.03, the facility failed to meet professional standards of quality by providing two non-pharmacist labeled prescription medications at time of discharge for one resident (R) R9 of three sampled residents.
December 27, 2022Standard inspection · 3 citations
  1. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 25, 2023
    Inspectors wroteBased on observations, facility documentation, resident and staff interviews, the facility failed to ensure that it maintained a clean and comfortable home-like environment for four residents (R), (R#37, R#31, R#51, R#62) related to dirty wheelchairs; and six resident rooms (217, 219, 220, 222, 224, 227) with dirty floors, dirty windowsills, damaged walls and doors, dirty equipment, and improper functioning air mattress. The facility census was 87 residents.
  2. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 25, 2023
    Inspectors wroteBased on observations, record review, staff interviews, and review of the policy titled Comprehensive Care Plans, the facility failed to develop a baseline care plan for one newly admitted resident (R) (R#382) that included goals and interventions related to oxygen use, tracheostomy care, and gastrostomy tube feeding. The sample size was 43 residents.
  3. D
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 25, 2023
    Inspectors wroteBased on record review, staff interviews, and review of policy titled Transfer, Discharge, Return to Facility, the facility failed to ensure the Discharge Summary was completed in its entirety, for one resident (R) (R#232). The sample size was 43 residents.

Fire safety inspections

5 fire safety citations on file: 2 on September 16, 2025, 3 on June 6, 2024.

Every fire safety citation5 citations
  1. D
    Construct fire resistant interior walls.
    K 331 · September 16, 2025 · Corrected (the home has a date of correction)
  2. D
    Install corridor and hallway doors that block smoke.
    K 363 · September 16, 2025 · Corrected (the home has a date of correction)
  3. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 6, 2024 · Corrected (the home has a date of correction)
  4. D
    Install properly constructed windows in hallway walls or doors.
    K 364 · June 6, 2024 · Corrected (the home has a date of correction)
  5. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · June 6, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
November 3, 2023Fine $30,000

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeGeorgiaUnited States
All nursing staff (RN, LPN and aides)4.493.563.86
Registered nurses0.670.500.69
All nursing staff on weekends3.793.103.42
Nurse aides3.04
Licensed practical nurses0.78
Nursing staff turnover (share who left in a year)69.7%46.0%45.8%
Registered nurse turnover84.4%44.5%42.9%
Administrators who left0

CMS expects 4.25 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.77 on weekdays and 3.79 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.63 in April to June 2025 to 4.49 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.490.674.773.79 4.5%0 of 90125
Oct to Dec 20254.550.624.843.80 3.3%0 of 92121
Jul to Sep 20254.490.714.803.70 5.2%0 of 92126
Apr to Jun 20254.630.564.844.10 0.1%0 of 91120
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Georgia, Jan to Mar 20263.500.463.683.033.3%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeGeorgiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.615.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.00.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.52.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.83.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.72.61.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
4.815.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
10.85.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
5.819.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.125.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.711.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.92.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.11.91.8

Owners and operators

Legal business name: TUCKER OPERATING COMPANY LLC. CMS links this home to Michael Feist, a group of 7 nursing homes averaging 3.6 stars overall.

NameRoleTypeShareSince
Feist, Michael5% or greater direct ownership interestIndividual100%08/01/2023
Jacobowitz, Kalman5% or greater indirect ownership interestIndividual08/01/2023
Feist, MichaelOperational/managerial controlIndividual08/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on September 16, 2025: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on November 20, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 3 problems in this area, most recently on June 6, 2024: "Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on November 20, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

Other nursing homes nearby

Georgia contacts for a concern about a nursing home

These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.

Common questions

What is Tucker Operating Company LLC's Medicare star rating?
CMS rates Tucker Operating Company LLC 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Tucker Operating Company LLC get at its last inspection?
5 health deficiencies at the standard inspection on September 16, 2025. The Georgia average is 5.
Has Tucker Operating Company LLC been fined?
Yes. CMS lists 1 fine totaling $30,000 in the last three years.
Does Tucker Operating Company LLC accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Tucker Operating Company LLC?
CMS lists 3 owners and managers, and links the home to Michael Feist. Legal business name: TUCKER OPERATING COMPANY LLC.

Sources

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