Tucker Operating Company LLC
2165 Idlewood Road, Tucker, GA 30084 · De Kalb County · (770) 934-3172
136 certified beds, about 125 residents a day · For profit - Individual · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 115596 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 16, 2025, inspectors cited 5 health deficiencies (the Georgia average is 5, the national average 9.2).
None of its 21 health citations since December 2022 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $30,000 in the last three years; the largest was $30,000, and the latest is dated November 3, 2023.
Nurses and nurse aides worked 4.49 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.
69.7% of nursing staff left within the year CMS measured (Georgia average 46.0%).
CMS links it to Michael Feist, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.
November 20, 2025Complaint inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled, Elopements and Wandering Residents, the facility failed to report elopement within two hours to law enforcement and the State Agency for one of four sampled residents (R) (R1).
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, resident representative and staff interviews, record review, and review of the facility policies titled, Incident and Accidents and Elopements and Wandering Residents, the facility failed to prevent the elopement of one of four sampled residents (R) (R1). The deficient practice had the potential to place R1 and other cognitively impaired residents at risk of compromised health and safety.
September 16, 2025Standard inspection · 5 citations
- F Dispose of garbage and refuse properly.
Inspectors wroteBased on observations, staff interviews, and review of the facility's policy titled, Disposal of Garbage Refuse, the facility failed to ensure areas around the garbage dumpsters were kept free from debris and failed to ensure the lids of two of two garbage disposals were kept close when not in use to prevent pest and rodents.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observations, resident and staff interviews, and review of the facility policy's titled, Safe and Comfortable Environment and Environmental Services Inspection, the facility failed to make necessary repairs as needed to maintain a homelike environment in rooms for nine of 64 sampled residents (R) (R39, R178, R47, R5, R65, R84, R93, R115 and R185) in a timely manner.
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled, Restraint Free Environment, the facility failed to provide freedom from restraints for one of five residents reviewed who used a Geri chair (a large, padded chair that is designed to help residents with limited mobility) out of 26 residents in the sample (Resident (R) 47).
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on record review, staff interview, and a review of the facility policy titled, Baseline Care Plan, the facility failed to fully develop and implement a baseline care plan within 48 hours of admission for one of 64 sampled residents (R) (R 178).
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled, Comprehensive Care Plans, the facility failed to update/revise the care plan for three of 64 sampled residents (R) (R47, R113, and R4). This failure had the potential to result in nursing personnel providing inaccurate or inappropriate care for R47, R113, and R4.
June 6, 2024Standard inspection, Complaint inspection · 4 citations
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on staff interview and review of the PBJ (Payroll Based Journal) Staffing Data Report, [NAME] Report 1705D for the First Quarter (Q1) of fiscal year 2024 (October 1-December 31), the facility failed to report accurate nurse staffing data to the Centers for Medicare and Medicaid (CMS) related to nursing staff coverage. The facility census was 113 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility's policies titled Activities of Daily Living (ADLs), the facility failed to ensure ADL care was provided for one of five residents (R) R50 related to the removal of facial hair. The sample size was 45 residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility's policy titled Accidents and Supervision, the facility failed to ensure hazardous chemicals were safely secured for two of three residents (R) (R6 and R21) reviewed for accidents. This deficient practice placed residents at risk for avoidable chemical incidents, injuries, and a diminished quality of life. The sample size was 45 residents.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility's policies titled Accident and Supervision, Medication Storage, and Resident Self-Administration of Medication, the facility failed to store one bottle of over the counter (OTC) liquid indigestion medication in a locked medication storage area for one of 45 sampled residents (R) (R50). The deficient practice had the potential to place the resident at risk for medical complications, unauthorized persons access to medications, and a diminished quality of life.
November 3, 2023Complaint inspection · 7 citations
- F Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, record review, resident and staff interviews, and review of the policy titled Comprehensive Care Plan, the facility failed to implement the Comprehensive person-centered care plan for one resident (R) R2 with a tracheostomy (trach) by not having emergency trach supplies at the bedside in the event of decannulation. In addition, the facility failed to develop a Comprehensive person-centered care plan for smoking for one resident, R1. The facility's failures created potential risks for the safety and well-being of the residents. The sample size was 33 residents.
- F Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, record review, resident and staff interview, review of the facility's admission Agreement and Employee Handbook and review of the policy titled Smoking Policy, the facility failed to ensure that the environment and facility were free from potential accident hazards for residents and staff, by failing to enforce the facility's No Smoking Property guidelines in an area that has an active propane tank. The facility's failures created potential risks for the safety and well-being of the residents. The census was 118 residents.
- F Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record review, staff interviews, and review of the policy titled Tracheostomy Care, the facility failed to provide respiratory/tracheostomy care by trained and competent nursing staff according to professional standards, failed to develop a policy/procedure for accidental dislodgement of trach tubes, and failed to have emergency tracheostomy supplies at the bedside for one resident (R2) of three residents receiving tracheostomy care. The facility's failures created potential risks for the safety and well-being of the residents.
- F Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on observations, record review, interviews, review of the Administrator and Director of Nursing job descriptions, and review of the policy titled Smoling Policy, the facility administration failed to provide oversight and monitoring of the facility operations related to enforcement of its No Smoking Policy and failed to ensure that licensed nursing staff were knowledgeable and competent to act in emergency situations for decannulation of tracheostomy tubes. The facility's failures created potential risks for the safety and well-being of the residents. The census was 118 residents. Specifically 1. Facility Administrator and Director of Nursing failed to perform duties of their job descriptions that facilitated medical care to the residents of the facility. 2. [...]
- F Have policies on smoking.
Inspectors wroteBased on observations, record review, interviews, review of facility's Employee Handbook, admission Packet, and policy titled Smoking Policy, the facility failed to ensure that there was a policy developed outlining the procedures of a non-smoking facility and smoke free property, including the potential outcomes when individuals smoke on the facility property. Specifically, two facility staff and one resident (R) R1 were allowed to smoke on the facility property near an active propane tank. The facility's failures created potential risks for the safety and well-being of the residents. The census is 118 residents.
- F Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Inspectors wroteBased on record review, staff interviews, and review of the job description for the Director of Nursing, the facility failed to ensure clinical staff were trained and competent to provide emergency care for accidental trach dislodgement for one of three residents (R) R2 reviewed for tracheotomy care. The facility's failure to properly train staff for complex care of tracheostomies and emergency airway maintenance resulted in R2 trach becoming dislodged, and R2 required surgical intervention to reinsert tracheostomy tube. The facility's failures created potential risks for the safety and well-being of the residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observations, record review, resident and staff interviews, and the Georgia Comprehensive Rules and Regulations, r. 410-10-.03, the facility failed to meet professional standards of quality by providing two non-pharmacist labeled prescription medications at time of discharge for one resident (R) R9 of three sampled residents.
December 27, 2022Standard inspection · 3 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, facility documentation, resident and staff interviews, the facility failed to ensure that it maintained a clean and comfortable home-like environment for four residents (R), (R#37, R#31, R#51, R#62) related to dirty wheelchairs; and six resident rooms (217, 219, 220, 222, 224, 227) with dirty floors, dirty windowsills, damaged walls and doors, dirty equipment, and improper functioning air mattress. The facility census was 87 residents.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on observations, record review, staff interviews, and review of the policy titled Comprehensive Care Plans, the facility failed to develop a baseline care plan for one newly admitted resident (R) (R#382) that included goals and interventions related to oxygen use, tracheostomy care, and gastrostomy tube feeding. The sample size was 43 residents.
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on record review, staff interviews, and review of policy titled Transfer, Discharge, Return to Facility, the facility failed to ensure the Discharge Summary was completed in its entirety, for one resident (R) (R#232). The sample size was 43 residents.
Fire safety inspections
5 fire safety citations on file: 2 on September 16, 2025, 3 on June 6, 2024.
Every fire safety citation5 citations
- D Construct fire resistant interior walls.
- D Install corridor and hallway doors that block smoke.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Install properly constructed windows in hallway walls or doors.
- D Have properly installed electrical wiring and gas equipment.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| November 3, 2023 | Fine | $30,000 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Georgia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.49 | 3.56 | 3.86 |
| Registered nurses | 0.67 | 0.50 | 0.69 |
| All nursing staff on weekends | 3.79 | 3.10 | 3.42 |
| Nurse aides | 3.04 | ||
| Licensed practical nurses | 0.78 | ||
| Nursing staff turnover (share who left in a year) | 69.7% | 46.0% | 45.8% |
| Registered nurse turnover | 84.4% | 44.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.25 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.77 on weekdays and 3.79 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.63 in April to June 2025 to 4.49 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.49 | 0.67 | 4.77 | 3.79 | 4.5% | 0 of 90 | 125 |
| Oct to Dec 2025 | 4.55 | 0.62 | 4.84 | 3.80 | 3.3% | 0 of 92 | 121 |
| Jul to Sep 2025 | 4.49 | 0.71 | 4.80 | 3.70 | 5.2% | 0 of 92 | 126 |
| Apr to Jun 2025 | 4.63 | 0.56 | 4.84 | 4.10 | 0.1% | 0 of 91 | 120 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Georgia, Jan to Mar 2026 | 3.50 | 0.46 | 3.68 | 3.03 | 3.3% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Georgia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.6 | 15.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.5 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.8 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 2.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.8 | 15.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 10.8 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.8 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.1 | 25.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.7 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.9 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.9 | 1.8 |
Owners and operators
Legal business name: TUCKER OPERATING COMPANY LLC. CMS links this home to Michael Feist, a group of 7 nursing homes averaging 3.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Feist, Michael | 5% or greater direct ownership interest | Individual | 100% | 08/01/2023 |
| Jacobowitz, Kalman | 5% or greater indirect ownership interest | Individual | 08/01/2023 | |
| Feist, Michael | Operational/managerial control | Individual | 08/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on September 16, 2025: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on November 20, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 3 problems in this area, most recently on June 6, 2024: "Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on November 20, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
Other nursing homes nearby
- Tucker Park Crossing of Journey LLC Tucker, 1.2 mi · 1 of 5 stars · 29 citations
- Briarwood Health Center by Harborview, LLC Tucker, 2.6 mi · 3 of 5 stars · 11 citations
- Stone Mountain Run of Journey LLC Stone Mountain, 2.9 mi · 1 of 5 stars · 11 citations
- Pruitthealth - Lilburn Lilburn, 5 mi · 1 of 5 stars · 23 citations
- Harborview Decatur Decatur, 5.3 mi · 3 of 5 stars · 14 citations
- Pebblebrook Health Center at Park Springs Stone Mountain, 5.4 mi · 4 of 5 stars · 10 citations
- Decatur Center for Nursing and Healing LLC Decatur, 5.5 mi · 3 of 5 stars · 27 citations
- A.g. Rhodes Home Wesley Woods Atlanta, 6.3 mi · 4 of 5 stars · 13 citations
Georgia contacts for a concern about a nursing home
These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Georgia Department of Community Health, Healthcare Facility Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Georgia Long-Term Care Ombudsman Program, 1-866-552-4464. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: GaMap2Care, Find a Facility, where Georgia publishes its own records on licensed homes.
Common questions
- What is Tucker Operating Company LLC's Medicare star rating?
- CMS rates Tucker Operating Company LLC 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Tucker Operating Company LLC get at its last inspection?
- 5 health deficiencies at the standard inspection on September 16, 2025. The Georgia average is 5.
- Has Tucker Operating Company LLC been fined?
- Yes. CMS lists 1 fine totaling $30,000 in the last three years.
- Does Tucker Operating Company LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Tucker Operating Company LLC?
- CMS lists 3 owners and managers, and links the home to Michael Feist. Legal business name: TUCKER OPERATING COMPANY LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.