Pruitthealth - Lilburn
788 Indian Trail Road, Lilburn, GA 30047 · Gwinnett County · (770) 923-2020
152 certified beds, about 119 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1991
CMS Care Compare ratings, data as of September 1, 2026 · CCN 115516 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 15, 2025, inspectors cited 7 health deficiencies (the Georgia average is 5, the national average 9.2).
Of 23 health citations since April 2022, 3 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).
CMS lists 1 fine totaling $59,423 in the last three years; the largest was $59,423, and the latest is dated September 18, 2023.
Nurses and nurse aides worked 3.02 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.54 of those hours.
48.9% of nursing staff left within the year CMS measured (Georgia average 46.0%).
CMS links it to Pruitthealth, an affiliated group of 96 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 23 health citations on file.
May 15, 2025Standard inspection, Complaint inspection · 7 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility's policies titled, Infection Prevention-Hand Hygiene, Infection Control: Glucometer Cleaning and Disinfecting, and Infection Control Prevention and Control Activities, the facility failed to perform hand hygiene and sanitize shared medical equipment while providing care to four residents during medication pass. The facility sample was 63 residents. This failure had the potential to increase the risk of infection transmission among residents and staff.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, record review, staff interviews, and review of the facility policy, titled, Clean air filters, the facility failed to maintain clean Packaged Terminal Air Conditioner (PTAC) filters for one room [ROOM NUMBER] out of 18 rooms in B Hall. This deficient practice had the potential to compromise the health and safety of the residents by increasing the risk of infections. Findings Include: 1. A review of the facility's policy, titled Clean air filters, revealed the Steps section was, 2. Remove air filter and inspect for cleanliness. If filter is dirty either wash or replace depending on type of filter. If clean, reinstall filter. An observation on 5/12/2025 at 3:04 pm and 5/14/2025 at 4:42 pm, observed in room [ROOM NUMBER], PTAC filters with grey, fuzzy debris. Interview walking rounds on 5/15/2025 at 9:45 am with the Maintenance Director (MD) confirmed dirty PTAC unit. [...]
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on observations, record review, and staff interviews the facility failed to document behavior monitoring for two resident(s) (R) (R10 and R56) of 63 sampled residents who required behavior monitoring for psychotropic medication use.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, staff interviews, record review, and a review of the facility's policy titled, Care Plans, the facility failed to follow care plan related to (r/t) allergy restrictions concerning chocolate for one resident (R) (R56) out of 63 sample residents. This failure had the potential to result in an adverse allergic reaction.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record reviews, staff interviews, and a review of the facility's policy titled, Care Plan the facility failed to update the care plan for resident (R) R30 to accurately reflect the resident's code status for one of 63 sampled residents. This failure had the potential to result in the provision of care that was not aligned with the resident's end-of-life wishes, potentially causing physical and emotional harm.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, staff and resident interviews, record reviews, and review of the facility's policy titled, Medication Administration: General Guidelines, the facility failed to administer medications as per physician's orders for two residents of 63 sampled residents. This deficient practice may result in residents not receiving necessary treatment, posing a risk to their health and safety.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observations, record review, and interviews with residents and staff, the facility failed to adhere to documented food preferences and allergy-related restrictions concerning chocolate for one resident (R56) out of 63 sample residents. The facility census was 86. This failure had the potential to result in an adverse allergic reaction, decline in the residents' trust in the facility's ability to meet their dietary needs, thereby impacting overall quality of care and resident safety Findings Include: The facility did not provide a policy related to (r/t) adhering to food preferences and allergy-related restrictions. A review of the Electronic Health Record (EHR) for R56 revealed she was admitted on [DATE] and has the following diagnosis but not limited to schizophrenia, dementia, post-traumatic stress syndrome (PTSD), bipolar disorder and depression. [...]
January 18, 2024Standard inspection · 4 citations
- E Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on staff interviews, record review, and review of the facility's policy and procedures titled Required Training - Partner Education and Tracking and the Alliant Health Solutions Staff development, the facility failed to ensure seven out of 37 Certified Nursing Assistants (CNA) completed the required 12 hours of annual in-service training.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on staff interviews and record reviews, the facility failed to refer a Level II PASRR (Preadmission Screening and Resident Review) to the appropriate state-designated authority for evaluation and determination of specialized services for one of 43 sampled Residents (R) (R47) reviewed with serious mental illness. This deficient practice has the potential to delay specialized care and treatment for the resident.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility's policy and procedures titled Specialty [NAME]: Dental Services, Vision Services, Podiatry Services, Hearing Services, and Mental Health, the facility failed to assist one of 43 sampled Residents (R) (R101) in gaining access to vision services by making an appointment and arranging transportation.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility's procedure titled Small Volume Nebulizer, the facility failed to follow infection control measures during the storage of nebulizer equipment for one of two Residents (R) (R9) who receive nebulized medications.
September 18, 2023Complaint inspection · 8 citations
- K Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interviews, record review, and review of the facility policy, the facility failed to ensure residents were free from abuse. Specifically, the facility failed to ensure four residents (R) (residents (R9, R14, R25, and one unknown resident) were free from sexual abuse by R10; and eight residents (R15, R11, R19, R20, R16, R17, and R18) were free from physical abuse in a sample of 35 residents. On 9/13/2023 a determination was made that a situation in which the facility's noncompliance with one or more requirements of participation had the likelihood to cause serious injury, harm, impairment, or death to residents. Facility Administrator was informed of the Immediate Jeopardy (IJ) on 9/13/2023 at 10:32 a.m. The noncompliance related to the Immediate Jeopardy was identified to have existed on 4/23/2022. [...]
- K Respond appropriately to all alleged violations.
Inspectors wroteBased on interviews, record reviews, and review of the facility policy, the facility failed to thoroughly report and investigate incidents of abuse. Specifically, the facility failed to report and/or thoroughly investigate incidents of sexual abuse for four residents (R) (residents (R9, R14, R25, and one unknown resident); and of physical abuse for eight residents (R15, R11, R19, R20, R16, R17, R10, R18) in a sample of 35 residents. On 9/13/2023 a determination was made that a situation in which the facility's noncompliance with one or more requirements of participation had the likelihood to cause serious injury, harm, impairment, or death to residents. Facility Administrator was informed of the Immediate Jeopardy (IJ) on 9/13/2023 at 10:32 a.m. The noncompliance related to the Immediate Jeopardy was identified to have existed on 4/23/2022. [...]
- K Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on interviews, record review, and review of the Administrator position description, facility Administration failed to effectively oversee an abuse prevention program to promote, foster and maintain an abuse free environment. The facility census was 113. On 9/13/2023 a determination was made that a situation in which the facility's noncompliance with one or more requirements of participation had the likelihood to cause serious injury, harm, impairment, or death to residents. Facility Administrator was informed of the Immediate Jeopardy (IJ) on 9/13/2023 at 10:32 a.m. The noncompliance related to the Immediate Jeopardy was identified to have existed on 4/23/2022. At the time of exit on 9/18/2023, an acceptable Immediate Jeopardy Removal Plan had not been received therefore the IJ remained ongoing.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, family interview, and staff interview, the facility failed to notify the resident's representative timely of a fall with injury and hospitalization for one resident (R) (9) of three residents reviewed for change in condition.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to develop a care plan for two residents (R) (R9 and R10) from a total sample of 35 residents. Specifically, the facility failed to develop a care plan that addressed R9 and R10's wandering behavior that led to elopements from the facility.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, the facility failed to ensure that audiology orders were implemented, as ordered by the physician, for one resident (R7) from a total sample of 35 residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and interview, the facility failed to ensure adequate supervision for two residents (R) (R9 and R10) from a total sample of 35 residents. Specifically, R9 eloped twice from the facility and R10 eloped twice from the facility and was once found in a neighborhood near the facility.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, staff interviews and record review, it was determined that the facility staff failed to maintain infection control during incontinence care for two residents (R29 and R31) of the 35 sampled residents.
April 1, 2022Standard inspection · 4 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews, and the manufacturer's recommendations, the facility failed to ensure the proper storage and labeling of four containers of blood glucometer testing strips on four of four medication carts on four of four hallways. The census was 100.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review, interviews, and review of the policy titled, Transfer Policy dated 10/3/19, the facility failed to ensure that the resident, resident representative, and the Ombudsman were provided written notification of transfer for one of two residents (R) (#97) reviewed for hospital transfers.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on record review, interview and review of the facility policy titled, Bed Hold Acknowledgement Form: Georgia dated 4/23/18, the facility failed to provide one of two residents (R) # 97 a written copy of bed hold notices prior to or within 24-hours of transfer to the hospital.
- C Post nurse staffing information every day.
Inspectors wroteBased on observations and interviews, the facility failed to ensure that staffing information was posted daily and assessable to residents and visitors for two days during the survey 3/29/22 and 3/30/22. The census was 100.
Fire safety inspections
7 fire safety citations on file: 2 on May 15, 2025, 5 on January 18, 2024.
Every fire safety citation7 citations
- D Have properly located and lighted "Exit" signs.
- D Install corridor and hallway doors that block smoke.
- D Develop and maintain an Emergency Preparedness Program (EP).
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| September 18, 2023 | Fine | $59,423 |
| September 18, 2023 | Payment Denial | 56 days from September 22, 2023 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Georgia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.02 | 3.56 | 3.86 |
| Registered nurses | 0.54 | 0.50 | 0.69 |
| All nursing staff on weekends | 2.56 | 3.10 | 3.42 |
| Nurse aides | 1.86 | ||
| Licensed practical nurses | 0.62 | ||
| Nursing staff turnover (share who left in a year) | 48.9% | 46.0% | 45.8% |
| Registered nurse turnover | 56.3% | 44.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.46 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.21 on weekdays and 2.56 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.10 in April to June 2025 to 3.02 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.02 | 0.54 | 3.21 | 2.56 | 0.0% | 0 of 90 | 119 |
| Oct to Dec 2025 | 3.20 | 0.63 | 3.48 | 2.48 | 0.0% | 0 of 92 | 123 |
| Jul to Sep 2025 | 3.25 | 0.59 | 3.55 | 2.48 | 0.0% | 0 of 92 | 118 |
| Apr to Jun 2025 | 3.10 | 0.55 | 3.33 | 2.51 | 0.0% | 0 of 91 | 121 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Georgia, Jan to Mar 2026 | 3.50 | 0.46 | 3.68 | 3.03 | 3.3% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Georgia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 1.4 | 15.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.3 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.9 | 2.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.0 | 15.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.8 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.4 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 33.9 | 25.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.2 | 11.6 | 12.0 |
Owners and operators
Legal business name: PRUITTHEALTH - LILBURN, LLC. CMS links this home to Pruitthealth, a group of 96 nursing homes averaging 3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Smith, Toni | W-2 managing employee | Individual | 02/03/2022 | |
| Pruitt, Neil | Corporate director | Individual | 09/24/2007 | |
| Pruitt, Neil | Corporate officer | Individual | 09/24/2007 | |
| Pruitt, Neil | Operational/managerial control | Individual | 09/24/2007 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on May 15, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 15, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on May 15, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on May 15, 2025: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.56 hours per resident per day, below the Georgia average of 3.10.
Other nursing homes nearby
- Life Care Center of Gwinnett Lawrenceville, 3.4 mi · 4 of 5 stars · 13 citations
- Tucker Park Crossing of Journey LLC Tucker, 3.8 mi · 1 of 5 stars · 29 citations
- Delmar Gardens of Gwinnett Lawrenceville, 4.2 mi · 3 of 5 stars · 16 citations
- Tucker Operating Company LLC Tucker, 5 mi · 2 of 5 stars · 21 citations
- Stone Mountain Run of Journey LLC Stone Mountain, 6.2 mi · 1 of 5 stars · 11 citations
- Briarwood Health Center by Harborview, LLC Tucker, 7.1 mi · 3 of 5 stars · 11 citations
- Pebblebrook Health Center at Park Springs Stone Mountain, 7.2 mi · 4 of 5 stars · 10 citations
- Cambridge Post Acute Care Center Snellville, 7.6 mi · 2 of 5 stars · 27 citations
Georgia contacts for a concern about a nursing home
These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Georgia Department of Community Health, Healthcare Facility Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Georgia Long-Term Care Ombudsman Program, 1-866-552-4464. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: GaMap2Care, Find a Facility, where Georgia publishes its own records on licensed homes.
Common questions
- What is Pruitthealth - Lilburn's Medicare star rating?
- CMS rates Pruitthealth - Lilburn 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Pruitthealth - Lilburn get at its last inspection?
- 7 health deficiencies at the standard inspection on May 15, 2025. The Georgia average is 5.
- Has Pruitthealth - Lilburn been fined?
- Yes. CMS lists 1 fine totaling $59,423 in the last three years.
- Does Pruitthealth - Lilburn accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Pruitthealth - Lilburn?
- CMS lists 4 owners and managers, and links the home to Pruitthealth. Legal business name: PRUITTHEALTH - LILBURN, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.