33 23 Union Street, Flushing, NY 11354 · Queens County · (718) 670-0700
280 certified beds, about 263 residents a day · For profit - Corporation · Medicare and Medicaid since 1996
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335799 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on August 28, 2024, inspectors cited 5 health deficiencies (the New York average is 8.1, the national average 9.2).
None of its 9 health citations since March 2020 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.19 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.54 of those hours.
29.5% of nursing staff left within the year CMS measured (New York average 40.3%).
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Inspectors wroteBased on observation, record review and interviews conducted during the Recertification survey from 8/21/2024 to 8/28/2024, the facility did not ensure that, to the extent practicable, the resident or resident representative participated in the development, review and revision of the comprehensive care plan. Specifically, Resident #54 and/or Designated Representative were not afforded the opportunity to participate in quarterly care plan meetings. This was evident in 1 out of 1 residents reviewed for Resident Assessment (Resident #54).
Inspectors wroteBased on observation, record review, and interviews conducted during the Abbreviated survey (NY00320628 and NY00346784) and Recertification survey from 8/21/24 to 8/28/24, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation, and mistreatment, are reported immediately, but not later than 2 hours after the allegation is made. This was evident in 3 out of 38 residents sampled (Residents #22, #147, and #44). Specifically, on 07/21/2023 approximately 5 minutes apart, Resident #22 and Resident #147 (who are roommates) reported that they were rough handled and hit by Certified Nursing Assistant #1. The facility did not report the allegations of abuse within 2 hours to New York State Department of Health. 2) Resident #44 reported an allegation of abuse that was not reported within 2 hours to the New York State Department of Health. [...]
Inspectors wroteBased on observation, record review and staff interviews conducted during the recertification survey from 08/21/2024 to 08/28/2024, the facility did not ensure that a resident with limited range of motion received appropriate treatment and services to increase range of motion and/or prevent further decrease in range of motion. This was evident for 1 (Resident #190) of 2 residents reviewed for Activities of Daily Living out of 38 sampled residents. Specifically, Resident #190 was not provided hand rolls for bilateral hand contractures in accordance with physician's orders.
Inspectors wroteBased on record review and interviews conducted during the Abbreviated (NY#00339083) and Recertification survey from 8/21/2024 to 8/28/2024, the facility did not ensure resident was free from accidents. This was evident in 1 (Resident #26) of 7 residents reviewed for Accident. Specifically, Resident #26 sustained 2 cm skin cut to the eyebrow during toileting when staff assisted without a second staff member.
Inspectors wroteBased on record review and interviews conducted during the Recertification survey from 8/21/2024 to 8/28/2024, the facility did not ensure Minimum Data Set 3.0 (MDS) comprehensive and non-comprehensive assessments were submitted and transmitted into the Quality Improvement Evaluation System (QIES) Assessment Submission and Processing (ASAP) system timely. This was evident in 1 (Resident #54) out of 1 resident reviewed for Resident Assessment. Specifically, the quarterly Minimum Data Set 3.0 assessment for Resident #54 was not submitted and transmitted within 14 calendar days from the assessment complete date.
Inspectors wroteBased on interviews and record review conducted during the Recertification survey from 03/21/23 to 03/28/23, the facility did not ensure all alleged violations involving abuse were reported immediately, but not later than 2 hours after the allegation was made, to the New York State Department of Health (NYSDOH), if the events that cause the allegation involve abuse or result in serious bodily injury. This was evident for 1 (Resident #224) of 4 residents reviewed for Accidents out of 40 total sampled residents. Specifically, the facility did not report an incident where Resident #224 was found on the floor with rib fractures to NYS DOH.
Inspectors wroteBased on record review and staff interview conducted during the recertification and abbreviated survey, the facility did not ensure needed care and services that are in accordance with the resident's preferences, goals for care and professional standards of practice were provided. Specifically, 1). a resident was administered a dose of insulin without a physician's order and 2). a resident ordered to receive medication every other day received medication on a daily basis. This was evident for 2 of 9 residents reviewed for Unnecessary Medications out of a sample of 35 residents (Resident # 401-Complaint #NY 00226392 and Resident # 245)
Inspectors wroteBased on observations, record review, and staff interviews conducted during the re-certification survey, the facility did not ensure a resident received and consumed foods in the appropriate form as prescribed by a physician. Specifically, the CNA did not provide the resident the correct consistency diet as prescribed. This was evident for 1 of 3 residents reviewed for Nutrition out of an investigation sample size of 38 residents. (Resident#171) The finding is: The most recent Minimum Data Set, dated [DATE] documented resident has a diagnosis of dysphagia and requires nectar thick liquids. On 3/2/2020 at 12:45 PM, resident was observed coughing in the dining room during lunch service. CNA #1 walked over to resident and held a cup of thin water to the resident while she drank. Tray ticket for the resident documented nectar thick liquids. [...]
Inspectors wroteBased on observation and staff interview conducted during the Recertification survey, the facility did not ensure that an infection prevention and control program was established and maintained a safe, sanitary and comfortable environment to help prevent the development and transmission of communicable diseases and infections. Specifically, oxygen tubing connected to resident from a Bi-pap machine was observed touching the floor and a resident's nasal cannula was found attached to a portable oxygen tank uncovered and touching the floor. This was evident in 1 of 3 residents reviewed for Infections out of sample size of 38 residents. (Resident # 304) The finding is: The undated policy titled Oxygen Therapy documented if oxygen is to be used for greater than 24 hours, the mask and or cannula and humidifier will be replaced weekly. [...]
12 fire safety citations on file: 4 on August 28, 2024, 6 on March 28, 2023, 2 on March 11, 2020.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.19 | 3.63 | 3.86 |
| Registered nurses | 0.54 | 0.71 | 0.69 |
| All nursing staff on weekends | 2.90 | 3.18 | 3.42 |
| Nurse aides | 2.11 | ||
| Licensed practical nurses | 0.55 | ||
| Nursing staff turnover (share who left in a year) | 29.5% | 40.3% | 45.8% |
| Registered nurse turnover | 31.7% | 39.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.21 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.31 on weekdays and 2.90 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 24.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.29 in April to June 2025 to 3.19 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.19 | 0.54 | 3.31 | 2.90 | 24.1% | 0 of 90 | 263 |
| Oct to Dec 2025 | 3.19 | 0.54 | 3.29 | 2.92 | 24.0% | 0 of 92 | 264 |
| Jul to Sep 2025 | 3.16 | 0.57 | 3.30 | 2.81 | 23.7% | 0 of 92 | 266 |
| Apr to Jun 2025 | 3.29 | 0.67 | 3.47 | 2.86 | 25.4% | 0 of 91 | 269 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New York, all employers | |||
| CNAs (nursing assistants) | $23.36 | $21.04 to $24.99 | 87,990 |
| LPNs and LVNs | $32.30 | $29.52 to $37.00 | 39,400 |
| Registered nurses | $52.62 | $45.60 to $62.34 | 205,810 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.2 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.6 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.0 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.3 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.1 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.5 | 6.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.3 | 13.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 14.9 | 20.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.0 | 9.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.4 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Union Plaza Care Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (41.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
41.6% this home
Worse than the national rate
US median of homes 51.5% · New York: 101 better, 157 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 267 eligible stays.
9.1% this home
No different from the national rate
US median of homes 10.7% · New York: 12 better, 5 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 267 eligible stays.
7.2% this home
No different from the national rate
US median of homes 7.1% · New York: 7 better, 21 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 187 eligible stays.
63.9% this home
Median of homes: New York60.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 299 residents counted.
1.0% this home
Median of homes: New York0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 400 residents counted.
0.3% this home
Median of homes: New York2.0% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 400 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: New York98.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 17 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: UNION PLAZA NURSING HOME INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Neuman, William | 5% or greater direct ownership interest | Individual | 8% | 08/26/1996 |
| Weiss, Chana | 5% or greater direct ownership interest | Individual | 8% | 08/26/1996 |
| Friedman, Esther | Direct ownership interest | Individual | 12/03/2018 | |
| Goldberg, Ayelet | Direct ownership interest | Individual | 12/31/2023 | |
| Pelman, Jonathan | Direct ownership interest | Individual | 12/31/2023 | |
| Pelman, Simon | Direct ownership interest | Individual | 08/26/1996 | |
| Friedman, Esther | Managing control - governing body | Individual | 08/26/1996 | |
| Pelman, Jonathan | Corporate director | Individual | 12/31/2023 | |
| Pelman, Simon | Corporate director | Individual | 08/26/1996 | |
| Friedman, Esther | Operational/managerial control | Individual | 12/03/2018 | |
| Goldberg, Ayelet | Operational/managerial control | Individual | 12/31/2023 | |
| Pelman, Jonathan | Operational/managerial control | Individual | 12/31/2023 | |
| Pelman, Simon | Operational/managerial control | Individual | 08/26/1996 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.