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Sapphire Center for Rehabilitation & Nursing of Ce

35-15 Parsons Boulevard, Flushing, NY 11354 · Queens County · (718) 961-3500

227 certified beds, about 217 residents a day · For profit - Partnership · Medicare and Medicaid since 1967

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
1 of 5
Staffing
1 of 5
CMS note: This facility reported a high number of days without a registered nurse onsite.
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335133 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 6, 2025, inspectors cited 2 health deficiencies (the New York average is 8.1, the national average 9.2).

Of 28 health citations since October 2022, 3 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).

CMS lists 1 fine totaling $87,741 in the last three years; the largest was $87,741, and the latest is dated May 9, 2024.

Nurses and nurse aides worked 2.27 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.64 of those hours.

32.3% of nursing staff left within the year CMS measured (New York average 40.3%).

CMS links it to Sapphire Care Group, an affiliated group of 8 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 28 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
3J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
10E
4F
Potential for minimal harm
0A
1B
0C
May 6, 2025Standard inspection, Complaint inspection · 2 citations
  1. D
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    F559 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteBased on observation, record review, and interviews during a recertification and complaint survey, NY00371941, the facility did not ensure the resident's/family's right to receive notice, including the reason for resident's room change before the resident's room in the facility was changed. This was evidence for 1 of the 1 resident reviewed of out 38 residents sampled. (Resident #212) Specifically, the facility changed Resident's room without providing the resident's family with advanced notification.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteBased on observation and interview during the Recertification Survey conducted from 04/29/2025 to 05/06/2025, the facility did not ensure that infection control practices were maintained. This was evident for 2 (Resident #7 and Resident #158) residents during the Dining Task. Specifically, Certified Nursing Assistant #1 failed to clean their hands in between residents while assisting both residents with eating.
December 30, 2024Complaint inspection · 1 citation
  1. E
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 11, 2025
    Inspectors wroteBased on record review and interviews conducted during the abbreviated complaint investigation survey (NY00356207) from 12/27/2024 to 12/30/2024, the facility did not ensure it was administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. This was evident during review of Application for Employment submitted by the Assistant Director of Nursing dated 05/18/23. Specifically, the facility did not ensure that background information was properly completed and verified prior hiring the staff. The findings including, not limited to: The Facility Application for Employment dated 05/18/2023 documented: Please provide complete and legible information. An incomplete application may affect your consideration for employment. [...]
May 9, 2024Standard inspection, Complaint inspection · 13 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on observation, record review, and interviews conducted during the Recertification and Abbreviated (NY00340290) survey from 4/29/2024 to 5/9/2024, the facility did not ensure a resident was free from physical abuse. This was evident for 1 (Resident #77) of 3 residents reviewed for abuse out of 39 total sampled residents. Specifically, surveillance camera footage revealed on 4/23/2024 at 12:06 PM, Certified Nursing Assistant #1 struck Resident #77 causing the resident to fall backwards onto the floor. Certified Nursing Assistant #1 then grabbed Resident #77 by their wrists, lifted the resident off the floor, and pulled them to their room. Registered Nurse #1 and Certified Nursing Assistant #2 witnessed the incident and did not intervene. Subsequently, Resident #77 was diagnosed with a left wrist fracture because of the incident. [...]
  2. J
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on record review and interviews conducted during the Recertification and Abbreviated (NY00340290) Survey from 4/29/2024 to 5/9/2024, the facility did not ensure that all alleged violations involving abuse were immediately reported to the New York State Department of Health, but not later than 2 hours after the allegation was made. This was evident for 5 (Resident #77, Resident #32, Resident #111, Resident #79, and Resident #91) of 39 total sampled residents. [...]
  3. J
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on record review and interviews conducted during the Recertification and Abbreviated (NY00340290) Survey from 4/29/2024 to 5/9/2024, the facility failed to ensure that all alleged violations involving abuse, neglect, and mistreatment were thoroughly investigated, prevent further potential abuse while an investigation was in progress, and report the results of the investigation to the New York State Department of Health within 5 working days. This was evident for 2 (Resident #77 and Resident #111) of 39 total sampled residents. Specifically, 1) an allegation of staff-to-resident abuse involving Certified Nursing Assistant #1 and Resident #77 occurred on 4/23/2024 and the investigation results were not reported to the New York State Department of Health until 5/3/2024. [...]
  4. F
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on record review and staff interviews conducted during the Recertification and Extended Survey on 4/29/2024 to 5/9/2024, the facility did not ensure that performance reviews of every nurse aide were conducted at least once every 12 months This was evident for 12 of 12 Certified Nursing Assistants reviewed for nurse aides' training requirements. Specifically, the facility was unable to provide evidence that Certified Nursing Assistants #1, #2, #9, 10, #11, #12, #13, #14, #15, #16, #17, and #18 were provided 12 hours of in-service training, including dementia and resident abuse prevention training.
  5. F
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on observations, interviews, and record review conducted during the recertification and extended survey from 4/29/2024 to 5/9/2024, the facility did not ensure it was administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. This was evident during review of Resident Rights, Abuse, Activities, and Staffing. [...]
  6. F
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on record review and staff interviews conducted during the Recertification and Extended Survey on 4/29/2024 to 5/9/2024, the facility did not ensure that certified nurse aides were provided the required 12 hours of in-service training per year, including dementia management and resident abuse prevention training, to ensure continuing competence. This was evident for 12 of 12 Certified Nursing Assistants reviewed for nurse aides' training requirements. Specifically, the facility was unable to provide evidence that Certified Nursing Assistants #1, #2, #9, 10, #11, #12, #13, #14, #15, #16, #17, and #18 were provided 12 hours of in-service training, including dementia and resident abuse prevention training.
  7. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on observation, record review, and interviews conducted during the Recertification Survey from 04/29/2024 to 05/09/2024, the facility did not ensure each resident was treated with respect and dignity. This was evident for 4 (Resident #s 24, 125, 5, and 87) of 39 total sampled residents. Specifically, 1) Resident #24's Foley drainage bag was not placed in a dignity bag and was visible from the hallway, and 2) care was provided to Resident #125 without a privacy curtain and was visible to their 3 roommates, and 3) Resident #5's and #87's point of care testing was carried out in the unit day room without providing privacy for the residents.
  8. E
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on observation, interview, and record review during the recertification survey from 4/29/2024 to 5/9/2024, the facility did not ensure each resident had the right to be fully informed in a language that they can understand. This was evident for 3 (Resident #159, #191, and #195) out of 39 total sampled residents. Specifically, 1) Resident #159 was Korean-speaking and was not provided with language interpretation services, 2) Resident #191 was Cantonese-speaking and was not provided with language interpretation services, and 3) Resident #195 was Mandarin-speaking and was not provided with language interpretation services.
  9. E
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on observation, record review, and interviews conducted during the Recertification Survey from 04/29/2024 to 05/09/2024, the facility did not ensure ea resident's right to privacy. This was evident for 4 (Resident #s 24, 125, 5, 87)) of 39 total sampled residents. Specifically, 1) Resident #24's foley drainage bag was not placed in a dignity bag and was visible from the hallway, 2) care was provided to Resident #125 without a privacy curtain and the resident was visible to their 3 roommates, and 3) Resident #5's and #87's point of care testing was carried out in the unit day room without providing privacy for the residents.
  10. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on record review and interviews conducted during the Recertification survey from 04/29/2024 to 05/09/2024, the facility did not ensure resident comprehensive care plans were reviewed and revised by the interdisciplinary team after each assessment. This was evident for 6 (Resident #s 116, 197, 91, 125, 462, and 195) of 39 total sampled residents. [...]
  11. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on observation, record review, and interviews conducted during the recertification survey from 4/29/2024 to 5/9/2024, the facility did not ensure an ongoing activities program was provided to meet the interests of and support the physical, mental, and psychosocial well-being of the residents. This was evident for 4 (Resident #191, #260, #107 and #462) of 39 total sampled residents. Specifically, 1) Resident #191 was not engaged in an ongoing activity program in accordance with their preferences, 2) Resident #260 was observed for extended periods of time without meaningful activities, 3) there were multiple observations of Resident #107 not being engaged in meaningful activities, and 4) Resident #462 was not observed engaged in a meaningful activities program.
  12. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on observation and staff interviews conducted during the Recertification and Extended Survey on 04/29/2024 to 05/09/2024, the facility did not ensure that infection control prevention practices and procedures were maintained to provide a safe and sanitary environment, and to help prevent the development and transmission of communicable diseases and infections. This was evident for 3 of 6 units observed during the Medication Administration task. Specifically, licensed nurses were observed not practicing hand hygiene, not sanitizing medical equipment in between residents' use, and failed to practice Enhanced Barrier Precaution.
  13. B
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on record review and interviews conducted during the Recertification survey from 04/29/2024 to 05/09/2024, the facility did not ensure Minimum Data Set 3.0 assessments were electronically transmitted within 14 days of completion. This was evident for 3 (Resident #1, #156, and #211) of 3 residents reviewed for resident assessment out of 39 total sampled residents. Specifically, the Minimum Data Set 3.0 assessments for Residents #1, #156, and #211 were not transmitted within 14 days of completion.
November 21, 2023Complaint inspection · 2 citations
  1. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 12, 2023
    Inspectors wroteBased on interviews and record review conducted during Abbreviated Survey (NY00309995), the facility failed to ensure that a resident's discharge care plan was reviewed and revised by the interdisciplinary team. This was evident in 1 out of 4 residents (Resident #1) sampled. Specifically, Resident #1 was discharged on 12/31/22. The care plan was not reviewed and revised to reflect that Resident #1 was discharged home on [DATE].
  2. D
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 12, 2023
    Inspectors wroteBased on interviews and record review conducted during an Abbreviated Survey (NY00309995), the facility did not provide a discharge summary to a resident that includes, but is not limited to, the following: a recapitulation of the residents stay that includes, but is not limited to diagnoses, course of illness/ treatment or therapy, pertinent lab work, radiology, and consultation results. This was evident for 1 out of 4 (Resident #1) residents reviewed for discharged . Specifically, there was no documented evidence of a final discharge summary identifying that Resident #1 was medically cleared for discharge. Additionally, there was no physician's order to discharge Resident #1.
October 31, 2022Standard inspection · 10 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 30, 2022
    Inspectors wroteBased on observation and staff interview conducted during the Recertification survey from 10/25/22 to 10/31/22, the facility did not ensure that food was stored, prepared, distributed and served in accordance with professional standards for food service safety. Specifically, (1) prepared and frozen foods were not labeled, dated appropriately, and (2) cold sandwiches were not maintained at the proper temperature of 41 degrees Fahrenheit (F) or below. This was observed during the Kitchen Task.
  2. E
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 30, 2022
    Inspectors wroteBased on observation, interview and record review conducted during the Recertification and Complaint survey (NY00302339) from 10/25/22 to 10/31/22, the facility did not ensure that the resident's personal privacy was maintained. Specifically, (1) a Nurse Practitioner was observed examining a resident in the hallway corridor, and (2) a resident's mail was not unopened and delivered in a timely manner. This was evident for 1 of 4 residents reviewed for Privacy and 1 of 3 residents reviewed for Activities of Daily Living out of a sample of 38 residents (Resident #84 & #81). The finding is: 1. [...]
  3. E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 30, 2022
    Inspectors wroteBased on record review and staff interviews conducted during a Recertification/Complaint Survey from 10/25/22 to 10/31/22, the facility did not ensure that the resident and their representative were provided with a written summary of the baseline care plan. This was evident for 3 of 8 residents reviewed for Baseline Care Plan out of 38 sampled residents. (Residents #30, #111 & #189).
  4. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 30, 2022
    Inspectors wroteBased on observation, record review, and interviews conducted during the Recertification survey from 10/25/2022 through 10/31/2022, the facility did not ensure that (1) residents' Comprehensive Care Plans (CCP) were reviewed and revised after each assessment, and (2) each resident or resident representative was offered the opportunity to participate in the review of their CCP. Specifically, (1) care plans for anticoagulant use, vision, Parkinson's Disease were not revised for Resident #88 and care plans for pain and Osteoarthritis were not revised quarterly for Resident #161, and (2) Resident #9 representative was not invited to participate in the residents' care plan meetings. This was evident of 1 of 5 residents reviewed for Unnecessary Medication, 1 of 4 residents reviewed for Pain Management and 1 of 2 residents reviewed for Abuse out of a sample of 38 residents. [...]
  5. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2022
    Inspectors wroteBased on observation, interview and record review conducted during the Recertification survey conducted 10/25/22 to 10/31/22, the facility did not ensure that residents received services with reasonable accommodation of resident's needs. Specifically, a resident's ability to use a call bell or other form of device to call for staff assistance if needed based on the resident's functional ability was not evaluated or assessed in a timely manner. This was evident for 1 of 2 residents reviewed for the Environmental Task out of a sample of 38 residents. (Resident # 30)
  6. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2022
    Inspectors wroteBased on record review and staff interview conducted during a Recertification survey from 10/25/22 to 10/31/22, the facility did not ensure that each portion of the Minimum Data Set (MDS) assessment accurately reflect the resident's status. Specifically, the most recent MDS did not accurately document the presence of pain for a resident. This was evident for 1 of 4 residents investigated for Pain Management out of 38 sampled residents. (Resident #161).
  7. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2022
    Inspectors wroteBased on record reviews and interviews conducted during the Recertification survey conducted 10/25/22- 10/31/22, the facility did not ensure that each resident was screened for a mental disorder (MD) or intellectual disability (ID) prior to admission to the facility. This was evident for 1 of 1 resident reviewed for Preadmission Screening and Resident Review (PASARR) out of 38 sampled residents. (Resident #146)
  8. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2022
    Inspectors wroteBased on observations, record review and interviews conducted during the Recertification survey from 10/25/22 to 10/31/22, the facility did not ensure a person-centered Comprehensive Care Plan (CCP) was developed and implemented to meet the resident's goal, and address the resident's medical, physical, mental, and psychosocial needs. Specifically, there was no documented evidence that a CCP was developed and implemented for at risk for Abuse for a resident who had behavioral symptoms of yelling and screaming. This was evident for 1 of 4 residents reviewed for Accidents out of 38 sampled residents. (Resident #22)
  9. D
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2022
    Inspectors wroteBased on interview and record review conducted during a Recertification survey from 10/25/22 to 10/31/22, the facility did not ensure that residents received proper treatment and assistive devices to maintain vision abilities. Specifically, the resident did not receive Ophthalmology follow-up care as recommended. This was evident for 1 of 3 residents reviewed for Communication/Sensory out of a sample of 38 residents. (Resident #88)
  10. D
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    F711 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2022
    Inspectors wroteBased on observations, record reviews and interviews conducted during the Recertification survey from 10/25/22 to 10/31/22, the facility did not ensure that the physician reviewed the resident's total program of care, including medications and treatments, at each visit. Specifically, the physician did not review the Rehab assessment and place an order for the resident's use of bed side rails. This was evident for 1 of 2 residents reviewed for Physical Restraints out of a sample of 38 residents reviewed. (Resident #189).

Fire safety inspections

7 fire safety citations on file: 1 on May 6, 2025, 2 on May 9, 2024, 4 on October 31, 2022.

Every fire safety citation7 citations
  1. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · May 6, 2025 · Corrected (the home has a date of correction)
  2. C
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · May 9, 2024 · Corrected (the home has a date of correction)
  3. B
    Use approved construction type or materials.
    K 161 · May 9, 2024 · Waiver
  4. F
    Address subsistence needs for staff and patients.
    E 15 · October 31, 2022 · Corrected (the home has a date of correction)
  5. F
    Use approved construction type or materials.
    K 161 · October 31, 2022 · Waiver
  6. F
    Have proper power supply for life support equipment.
    K 915 · October 31, 2022 · Waiver
  7. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 31, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
May 9, 2024Fine $87,741

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)2.273.633.86
Registered nurses0.640.710.69
All nursing staff on weekends2.043.183.42
Nurse aides1.53
Licensed practical nurses0.11
Nursing staff turnover (share who left in a year)32.3%40.3%45.8%
Registered nurse turnover50.9%39.8%42.9%
Administrators who left1

CMS expects 3.83 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.37 on weekdays and 2.04 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 14.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.17 in April to June 2025 to 2.27 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.270.642.372.04 14.4%25 of 90217
Oct to Dec 20253.190.873.282.96 13.8%0 of 92216
Jul to Sep 20253.230.953.322.99 16.1%0 of 92215
Apr to Jun 20253.170.863.272.92 14.4%0 of 91220
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for New York

JobMedianMiddle halfEmployed
New York, all employers
CNAs (nursing assistants)$23.36$21.04 to $24.9987,990
LPNs and LVNs$32.30$29.52 to $37.0039,400
Registered nurses$52.62$45.60 to $62.34205,810
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Sapphire Center for Rehabilitation & Nursing of Ce. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.814.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.43.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.11.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.712.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.76.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
13.313.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.020.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.29.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.01.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Sapphire Center for Rehabilitation & Nursing of Ce's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (48.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

48.0% this home

No different from the national rate

US median of homes 51.5% · New York: 101 better, 157 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 105 eligible stays.

Potentially preventable readmissions

10.8% this home

No different from the national rate

US median of homes 10.7% · New York: 12 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 110 eligible stays.

Infections that led to a hospital stay

6.3% this home

No different from the national rate

US median of homes 7.1% · New York: 7 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 72 eligible stays.

Self-care and mobility at discharge

82.4% this home

Median of homes: New York60.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 131 residents counted.

Falls with major injury

2.1% this home

Median of homes: New York0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 186 residents counted.

New or worsened pressure ulcers

1.1% this home

Median of homes: New York2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 186 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: New York98.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 56 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SAPPHIRE CENTER FOR REHABILITATION AND NURSING OF CENTRAL QUEENS LLC. CMS links this home to Sapphire Care Group, a group of 8 nursing homes averaging 2.6 stars overall.

NameRoleTypeShareSince
Platschek, Richard5% or greater direct ownership interestIndividual65%01/01/2015
Enella, JeromeW-2 managing employeeIndividual01/01/2015

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on May 9, 2024: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on May 6, 2025: "Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on May 9, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on May 9, 2024: "Observe each nurse aide's job performance and give regular training."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.04 hours per resident per day, below the New York average of 3.18.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Assisted living in New York

New York contacts for a concern about a nursing home

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Common questions

What is Sapphire Center for Rehabilitation & Nursing of Ce's Medicare star rating?
CMS rates Sapphire Center for Rehabilitation & Nursing of Ce 2 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Sapphire Center for Rehabilitation & Nursing of Ce get at its last inspection?
2 health deficiencies at the standard inspection on May 6, 2025. The New York average is 8.1.
Has Sapphire Center for Rehabilitation & Nursing of Ce been fined?
Yes. CMS lists 1 fine totaling $87,741 in the last three years.
Does Sapphire Center for Rehabilitation & Nursing of Ce accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Sapphire Center for Rehabilitation & Nursing of Ce?
CMS lists 2 owners and managers, and links the home to Sapphire Care Group. Legal business name: SAPPHIRE CENTER FOR REHABILITATION AND NURSING OF CENTRAL QUEENS LLC.

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