University Nursing Center
1564 S University Blvd, Upland, IN 46989 · Grant County · (765) 998-2761
75 certified beds, about 60 residents a day · Non profit - Corporation · Medicare and Medicaid since 1983
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155200 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 9, 2025, inspectors cited 8 health deficiencies (the Indiana average is 7.2, the national average 9.2).
Of 27 health citations since September 2023, 4 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $74,585 in the last three years; the largest was $51,660, and the latest is dated February 20, 2026.
Nurses and nurse aides worked 3.28 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.42 of those hours.
65.4% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to American Senior Communities, an affiliated group of 90 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.
March 24, 2026Complaint inspection · 1 citation
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a nurse obtained a physician's order prior to inserting and anchoring a urinary catheter for 1 of 3 residents reviewed for hospitalizations. (Resident B)
February 20, 2026Complaint inspection · 1 citation
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to reassess and monitor a resident after a change in condition due to possible aspiration (liquid entering airway) for 1 of 3 residents reviewed for aspiration. (Resident B) This deficient practice resulted in the resident being admitted to the hospital with pneumonia following a subsequent aspiration event.
February 3, 2026Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interviews and record reviews, the facility failed to protect the resident's (Resident B) right to be free from verbal abuse by CNA 6 for 1 of 3 residents reviewed for abuse.
October 10, 2025Complaint inspection · 3 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview, and record review, the facility failed to protect the resident's right to be free from sexual abuse by another resident for 1 of 3 residents reviewed for abuse. (Residents B and C) Staff did not develop and implement immediate interventions to mitigate risk for recurrence when a cognitively impaired male resident was observed touching a cognitively impaired female resident's buttock. This failure resulted in the residents being observed within two hours following the event on the male resident's bed, with the male resident's hand in the female resident's genital area while she was unclothed from the waist down. [...]
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, the facility failed to timely report alleged sexual abuse between cognitively impaired residents (Resident B and Resident C) to the administrator, Indiana Department of Health (IDOH), and the appropriate agencies for 1 of 3 residents reviewed for resident abuse. (Resident B)
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and interview, the facility failed to conduct a timely and thorough investigation of resident-to-resident sexual abuse and failed to implement immediate interventions to prevent further potential abuse while the investigation was in progress for 1 of 3 residents reviewed for abuse. (Resident B)
September 9, 2025Standard inspection, Complaint inspection · 8 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff treated a physically dependent resident with respect and dignity when the resident requested assistance for 1 of 1 residents reviewed for dignity. (Resident 40)
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide reasonable accommodations for a resident with physical limitations by ensuring the resident's call light was within reach for 1 of 1 residents reviewed for resident rights. (Resident 2)
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents prescribed antipsychotic medications received appropriate Gradual Dose Reductions (GDR) or had individualized indication for continued use of antipsychotic medication for 1 of 5 residents reviewed for unnecessary medications. (Resident 10)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a dependent resident had access to drinking water or other fluids for 1 of 1 residents reviewed for hydration. (Resident 2)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteA. Based on observation, interview, and record review, the facility failed to follow physician orders to change, label and date oxygen supplies for 1 of 2 residents reviewed for respiratory services. (Resident 17)B. Based on observation, interview, and record review, the facility failed to implement physician orders for oxygen administration for 1 of 2 residents reviewed for respiratory services. (Resident 47)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to dispose of unlabeled and unused medications for 2 of 2 medication carts reviewed for medication storage and labeling. (100 Hall Medication Cart and Memory Care Unit Medication Cart)
- D Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on record review and interview, the facility failed to implement approaches to maintain a Quality Assurance and Performance Improvement (QAPI) program to prevent repeat deficiencies identified during a post survey revisit survey.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure infection prevention and control practices were followed during dining services for 4 of 5 residents observed in the memory care dining room. (Residents 1, 21, 22, and 32)
July 22, 2025Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview the facility failed to provide physician ordered wound treatment for 1 of 3 residents reviewed for physician order compliance. (Resident B)
February 25, 2025Complaint inspection · 2 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interview and record review, the facility failed to implement skin assessments to identify pressure injury, failed to obtain orders for a medical device that increased the risk of skin impairment, and failed to develop and implement interventions to prevent pressure injury for 1 of 3 residents reviewed for pressure injury. (Resident B) This deficient practice resulted in Resident B developing an unstageable pressure injury to the right knee requiring hospitalization and eventual amputation of the lower leg. The deficient practice was corrected on February 10, 2025, prior to the start of the survey, and was therefore past noncompliance.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, the facility failed to identify and implement interventions for care of a surgical wound for 1 of 3 resident reviewed for wound care. (Resident B) The deficient practice was corrected on February 10, 2025, prior to the start of the survey, and was therefore past noncompliance.
January 30, 2025Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility staff failed to report an allegation of abuse to the Administrator per facility policy for 1 of 4 residents reviewed for abuse. (Resident C) The deficient practice was corrected on 12/2/24, prior to the start of the survey, and was therefore past noncompliance.
October 8, 2024Standard inspection · 3 citations
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure reconciliation of controlled medications was completed for 2 of 3 medication carts reviewed. (200 Unit and 300 Unit medication carts).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteA. Based on interview and record review, the facility failed to administer medications according to physician order for 2 of 9 residents reviewed for medication administration. (Residents 19 and 51) B. Based on interview and record review, the facility failed to obtain daily weights according to physician order for 1 of 3 residents reviewed for nutrition. (Resident 65)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide directed supervision and implement immediate, resident-centered interventions to prevent falls for a cognitively impaired resident for 1 of 3 residents reviewed for accidents. (Resident 14)
May 14, 2024Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent verbal abuse by a staff member to a resident for 1 of 3 resident's reviewed for abuse. (NA (Nurse Aide) 6 and Resident C)
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure controlled medications were accounted for at the time of administration for 1 of 3 narcotic count observations. (Memory Care Unit).
November 20, 2023Standard inspection, Complaint inspection · 3 citations
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a safe and homelike environment for 5 of 17 resident rooms reviewed for environment when black television cable cords were strung haphazardly on the walls of the rooms (Rooms 101, 103, 104, 106, and 107) and the chair rail and baseboards were damaged for 1 of 17 rooms. (room [ROOM NUMBER])
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure light cords were within reach for 2 of 6 residents interviewed for accommodation of needs. (Residents 58 and 166)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interviews and record review, facility failed to ensure a dependent resident who required two person assist during transfers was transferred according to their care plan for of 1 of 5 residents reviewed for accidents (Resident 21). Findings Include: During an interview, on 11/14/23 at 9:24 a.m., Resident 21 indicated CNA 5 transferred her alone and caused an injury. Her injury had improved, but continued with soreness. She did not let this CNA transfer her in any type of lift since the incident. The clinical record for Resident 21 was reviewed on 11/14/23 at 3:08 p.m. The diagnoses included, but were not limited to, pain in joints, repeated falls, chronic diastolic heart failure, muscle weakness, age related physical debility, and cognitive communication deficit. Current physician orders included Hoyer (mechanical) lift with two person assist, dated 5/31/23. [...]
September 28, 2023Complaint inspection · 1 citation
- G Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was free from involuntary transfers without identified necessity for 1 of 1 resident reviewed for involuntary transfers (Resident C). This deficient practice resulted in emotional distress to the resident requiring an extra dose of psychoactive medication, the resident experiencing a stressful life change, the resident being moved to a facility not of the family's choosing, and the resident now residing in a facility a greater distance for the family to drive to for visit.
Fire safety inspections
15 fire safety citations on file: 4 on September 9, 2025, 8 on October 8, 2024, 3 on November 20, 2023.
Every fire safety citation15 citations
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Install corridor and hallway doors that block smoke.
- C Conduct testing and exercise requirements.
- C Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Install an approved automatic sprinkler system.
- E Install corridor and hallway doors that block smoke.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure proper usage of power strips and extension cords.
- C Provide properly protected cooking facilities.
- E Install corridor and hallway doors that block smoke.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 20, 2026 | Fine | $51,660 |
| October 10, 2025 | Fine | $22,925 |
| September 9, 2025 | Payment Denial | 3 days from December 9, 2025 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.28 | 3.69 | 3.86 |
| Registered nurses | 0.42 | 0.67 | 0.69 |
| All nursing staff on weekends | 2.92 | 3.25 | 3.42 |
| Nurse aides | 1.85 | ||
| Licensed practical nurses | 1.01 | ||
| Nursing staff turnover (share who left in a year) | 65.4% | 45.9% | 45.8% |
| Registered nurse turnover | 85.7% | 40.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.79 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.42 on weekdays and 2.92 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.42 in April to June 2025 to 3.28 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.28 | 0.42 | 3.42 | 2.92 | 3.8% | 0 of 90 | 60 |
| Oct to Dec 2025 | 3.35 | 0.35 | 3.49 | 3.01 | 6.6% | 1 of 92 | 61 |
| Jul to Sep 2025 | 3.56 | 0.40 | 3.84 | 2.86 | 4.2% | 0 of 92 | 64 |
| Apr to Jun 2025 | 3.42 | 0.34 | 3.66 | 2.83 | 4.3% | 0 of 91 | 64 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.0 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.2 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.3 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.3 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.9 | 13.6 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.4 | 1.8 |
Owners and operators
Legal business name: THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY. CMS links this home to American Senior Communities, a group of 90 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Babcock, Paul | Corporate officer | Individual | 09/30/2020 | |
| American Senior Communities LLC | Operational/managerial control | Organization | 01/01/2012 | |
| Bishir, Rachel | Operational/managerial control | Individual | 06/24/2024 | |
| Dice, Mark | Operational/managerial control | Individual | 06/01/2023 | |
| Howard, Amy | Operational/managerial control | Individual | 03/02/2026 | |
| Stewart, Thomas | Operational/managerial control | Individual | 04/01/2019 | |
| Van Camp, Steven | Operational/managerial control | Individual | 06/01/2023 | |
| American Senior Communities LLC | Adp of the SNF | Organization | 06/26/2026 | |
| Bishir, Rachel | Adp of the SNF | Individual | 06/26/2026 | |
| Dice, Mark | Adp of the SNF | Individual | 06/01/2023 | |
| Stewart, Thomas | Adp of the SNF | Individual | 06/26/2026 | |
| Van Camp, Steven | Adp of the SNF | Individual | 06/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on March 24, 2026: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 7 problems in this area, most recently on February 3, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on September 9, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on September 9, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.92 hours per resident per day, below the Indiana average of 3.25.
Other nursing homes nearby
- Waters of Hartford City Skilled Nursing Facility Hartford City, 5.9 mi · 5 of 5 stars · 3 citations
- Twin City Health Care Gas City, 6.1 mi · 5 of 5 stars · 8 citations
- Envive of Hartford City Hartford City, 7.3 mi · 3 of 5 stars · 22 citations
- Colonial Oaks Health Care Center Marion, 9.5 mi · 5 of 5 stars · 4 citations
- Wesleyan Health Care Center Marion, 10.1 mi · 3 of 5 stars · 20 citations
- Aperion Care Marion LLC Marion, 10.7 mi · 2 of 5 stars · 53 citations
- Summit Health and Living Summitville, 11.7 mi · 2 of 5 stars · 13 citations
- Miller's Merry Manor Marion, 12.3 mi · 3 of 5 stars · 12 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is University Nursing Center's Medicare star rating?
- CMS rates University Nursing Center 2 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did University Nursing Center get at its last inspection?
- 8 health deficiencies at the standard inspection on September 9, 2025. The Indiana average is 7.2.
- Has University Nursing Center been fined?
- Yes. CMS lists 2 fines totaling $74,585 in the last three years.
- Does University Nursing Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns University Nursing Center?
- CMS lists 12 owners and managers, and links the home to American Senior Communities. Legal business name: THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.