Waverly Gardens
5919 Centerville Road, North Oaks, MN 55127 · Ramsey County · (651) 765-4063
60 certified beds, about 57 residents a day · Non profit - Corporation · Medicare and Medicaid since 2006
CMS Care Compare ratings, data as of September 1, 2026 · CCN 245613 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 19, 2026, inspectors cited 0 health deficiencies (the Minnesota average is 7.1, the national average 9.2).
Of 8 health citations since August 2023, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $113,312 in the last three years; the largest was $113,312, and the latest is dated May 29, 2026.
Nurses and nurse aides worked 4.50 hours per resident per day, against 4.19 across Minnesota and 3.86 nationally. Registered nurses accounted for 0.84 of those hours.
35.5% of nursing staff left within the year CMS measured (Minnesota average 42.2%).
CMS links it to Presbyterian Homes & Services, an affiliated group of 21 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
August 19, 2026Standard inspection · 0 citations
May 29, 2026Complaint inspection · 3 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteThe facility failed to ensure 1 of 3 residents (R1) reviewed for abuse, was free from abuse during cares on 5/16/26, when licensed practical nurse (LPN)-A performed a manual removal of impacted feces from the rectum without consent and continued after R1 asked LPN-A to stop. The immediate jeopardy began on 5/16/26, when the facility failed to ensure R1 was free from abuse during cares when licensed practical nurse (LPN)-A performed a manual removal of impacted feces from the rectum without consent and continued after R1 requested he stop. The administrator and director of nursing (DON) were notified of the immediate jeopardy on 5/27/26 at 5:00 p.m. [...]
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and document review, the facility failed to report an allegation of abuse to the State Agency (SA) within two hours for 1 of 1 resident (R1) who was witnessed being abused by a staff member.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interviews and document review the facility failed to thoroughly investigate an allegation of staff to resident abuse and protect residents during the investigation for 1 of 1 residents (R1) who reported abuse.
September 26, 2024Standard inspection · 4 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and document review, the facility failed to hold, at a minimum, quarterly care conference meetings with the resident and their representative to allow the resident and/or representative the opportunity to review and participate in the revision of the care plan for 1 of 2 residents (R13) reviewed for care conferences.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on interview, and document review, the facility failed to implement interventions to prevent further development of decreased range of motion for 3 of 4 residents (R2, R4, and R28) reviewed for positioning and mobility.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and document review, the facility failed to act upon the consultant pharmacist's recommendation for 1 of 5 residents (R11) reviewed for unnecessary medications.
- C Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Inspectors wroteBased on observation, interview and document review the facility failed to post accessible contact information of all pertinent State agencies or Ombudsman information for 4 or 4 residents (R12, R20, R46, and R47), who routinely attend resident council. This had the potential to affect all 52 residents who resided in the facility.
February 7, 2024Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and document review, the facility failed to comprehensively assess and provide the provision of supervision of self transfer to prevent and/or mitigate the risk of falls for 1 of 3 residents (R2) who had a history of falls. This resulted in actual harm for R2 who fell and sustained back and rib fractures.
August 24, 2023Standard inspection · 0 citations
Fire safety inspections
14 fire safety citations on file: 7 on August 19, 2026, 7 on September 26, 2024.
Every fire safety citation14 citations
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
- F Meet requirements for the installation and maintenance of electrical systems.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Meet other general requirements.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have properly located and lighted "Exit" signs.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Install an approved automatic sprinkler system.
- F Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- C Establish procedures for tracking staff and patients during an emergency.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| May 29, 2026 | Fine | $113,312 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Minnesota | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.50 | 4.19 | 3.86 |
| Registered nurses | 0.84 | 1.06 | 0.69 |
| All nursing staff on weekends | 4.16 | 3.71 | 3.42 |
| Nurse aides | 3.00 | ||
| Licensed practical nurses | 0.65 | ||
| Nursing staff turnover (share who left in a year) | 35.5% | 42.2% | 45.8% |
| Registered nurse turnover | 50.0% | 38.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.31 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.64 on weekdays and 4.16 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.62 in April to June 2025 to 4.50 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.50 | 0.84 | 4.64 | 4.16 | 0.0% | 0 of 90 | 57 |
| Oct to Dec 2025 | 4.42 | 0.76 | 4.51 | 4.18 | 0.0% | 0 of 92 | 57 |
| Jul to Sep 2025 | 4.43 | 0.92 | 4.54 | 4.16 | 0.0% | 0 of 92 | 57 |
| Apr to Jun 2025 | 4.62 | 0.94 | 4.75 | 4.30 | 0.0% | 0 of 91 | 56 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Minnesota, Jan to Mar 2026 | 4.19 | 1.05 | 4.38 | 3.73 | 5.2% | 0.8% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Minnesota | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 21.2 | 18.2 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 6.9 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.8 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.7 | 4.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.4 | 1.9 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 29.3 | 20.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 10.0 | 5.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.6 | 17.1 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.2 | 23.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.9 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.0 | 1.9 | 1.8 |
Owners and operators
Legal business name: PRESBYTERIAN HOMES OF NORTH OAKS INC,. CMS links this home to Presbyterian Homes & Services, a group of 21 nursing homes averaging 4.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Presbyterian Homes and Services | 5% or greater direct ownership interest | Organization | 100% | 03/17/2020 |
| Computershare Corporate Trust Company, Na | 5% or greater mortgage interest | Organization | 07/01/2024 | |
| Computershare Corporate Trust Company, Na | 5% or greater security interest | Organization | 07/01/2024 | |
| Fletcher, Jonathan | Corporate director | Individual | 02/01/2025 | |
| Pederson, Mark | Corporate director | Individual | 01/01/2023 | |
| Peterson, Heidi | Corporate director | Individual | 01/01/2023 | |
| Fletcher, Jonathan | Corporate officer | Individual | 02/01/2025 | |
| Meyer, Mark | Corporate officer | Individual | 03/30/2001 | |
| Phs Management, LLC | Operational/managerial control | Organization | 03/11/2011 | |
| Fletcher, Jonathan | Operational/managerial control | Individual | 02/01/2025 | |
| Meyer, Mark | Operational/managerial control | Individual | 03/11/2011 | |
| Pederson, Jane | Operational/managerial control | Individual | 04/01/2021 | |
| Peterson, Heidi | Operational/managerial control | Individual | 01/01/2023 | |
| Sammon, Katherine | Operational/managerial control | Individual | 11/21/2022 | |
| Fletcher, Jonathan | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 03/26/2026 | |
| Phs Management, LLC | Adp of the SNF | Organization | 02/17/2026 | |
| Fletcher, Jonathan | Adp of the SNF | Individual | 02/01/2025 | |
| Meyer, Mark | Adp of the SNF | Individual | 03/11/2011 | |
| Pederson, Jane | Adp of the SNF | Individual | 04/01/2021 | |
| Peterson, Heidi | Adp of the SNF | Individual | 01/01/2023 | |
| Sammon, Katherine | Adp of the SNF | Individual | 11/21/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on May 29, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on September 26, 2024: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on September 26, 2024: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on September 26, 2024: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Cerenity Care Center White Bear Lake White Bear Lake, 3.4 mi · 4 of 5 stars · 23 citations
- Harmony Gardens Maplewood, 7.2 mi · 4 of 5 stars · 23 citations
- Langton Shores Roseville, 7.5 mi · 5 of 5 stars · 2 citations
- The Villas at New Brighton New Brighton, 7.6 mi · 1 of 5 stars · 61 citations
- New Brighton Care Center New Brighton, 7.9 mi · 3 of 5 stars · 26 citations
- Maplewood Rehabilitation Center Maplewood, 8 mi · 1 of 5 stars · 43 citations
- The Estates at Roseville LLC Roseville, 8 mi · 2 of 5 stars · 30 citations
- Presbyterian Homes of Arden Hills Arden Hills, 8.3 mi · 4 of 5 stars · 22 citations
Minnesota contacts for a concern about a nursing home
These are the official offices in Minnesota. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Minnesota Department of Health, Health Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: MDH Nursing and Boarding Care Home Survey and Complaint Inspection Findings, where Minnesota publishes its own records on licensed homes.
Common questions
- What is Waverly Gardens's Medicare star rating?
- CMS rates Waverly Gardens 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Waverly Gardens get at its last inspection?
- 0 health deficiencies at the standard inspection on August 19, 2026. The Minnesota average is 7.1.
- Has Waverly Gardens been fined?
- Yes. CMS lists 1 fine totaling $113,312 in the last three years.
- Does Waverly Gardens accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Waverly Gardens?
- CMS lists 21 owners and managers, and links the home to Presbyterian Homes & Services. Legal business name: PRESBYTERIAN HOMES OF NORTH OAKS INC,.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.