Home / North Carolina / Lumberton
Wesley Pines Retirement Community
1000 Wesley Pines Road, Lumberton, NC 28358 · Robeson County · (910) 738-9691
62 certified beds, about 55 residents a day · For profit - Corporation · Medicare and Medicaid since 1980
Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345180 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 30, 2026, inspectors cited 7 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 9 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.17 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.48 of those hours.
26.6% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Life Care Services, an affiliated group of 43 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
009/23
211/24
701/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
3E
0F
Potential for minimal harm
0A
1B
0C
January 30, 2026Standard inspection, Complaint inspection · 7 citations
- E Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observations, record review, resident, Nurse Practitioner, and staff interviews the facility failed to notify the Physician when nursing staff were not following a physician order for daily administration of one capsule of Linzess (a medication for long-lasting or chronic constipation from unknown reasons) and were administering 3 capsules of Linzess twice weekly per the resident's request for 1 of 1 resident reviewed (Resident #19).
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observations, record review, and staff, resident, Consulting Pharmacist and Nurse Practitioner interviews, the facility failed to follow a physician's order as written to administer Linzess (a medication for chronic constipation) daily for 1 of 1 resident reviewed (Resident #19). The nursing staff were dispensing the medication into a bottle on Resident #19's bedside table labeled with a different medication name and then Resident #19 was taking the 3 capsules of the medication on Tuesdays and Fridays. (Resident #19 was not assessed to be able to self-administer medications).
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, record review, and staff and resident interviews, the facility failed to store medications in a secured medication cart when medications were observed stored in a resident's room and two of the medications were expired for 1 of 1 resident with medications observed at the bedside (Resident #19). In addition, the facility failed to date an opened insulin pen and discard an expired insulin pen for 1 of 2 medication carts observed for medication storage (Lantana Cart).
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observation, and staff and Nurse Practitioner (NP) interviews, the facility failed to provide incontinence care safely for a resident who was agitated, combative and dependent on staff for all care for 1 of 4 residents reviewed for falls (Resident #5). On 4/10/25 Nurse Aide (NA) #2 was providing incontinence care to the resident when the resident, who was holding onto the bed frame, rolled off the bed striking his head on a dresser as he fell. Resident #5 was treated at the hospital for a soft tissue skin tear to the forehead that required cleansing and the application of steri-strips.
- D Dispose of garbage and refuse properly.
Inspectors wroteBased on observations and staff interviews, the facility failed to ensure the outside area surrounding the kitchen exit and outdoor equipment cleaning area remained free of debris, leaves, and broken equipment for 1 of 1 kitchen/housekeeping/maintenance cleaning area observed. This failure had the potential to attract pests and rodents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and staff and Nurse Practitioner (NP) interviews, the facility failed to maintain infection control procedure for the care of a nephrostomy tube (a thin catheter that drains urine directly from the kidney into a urinary drainage bag) when a nurse failed to perform hand hygiene after she had removed her soiled gloves and donned a pair of sterile gloves to apply the new dressing during the dressing change. This deficient practice occurred for 1 of 2 staff members observed for infection control practices (Nurse #3).
- B Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observations, record review, and Nurse Practitioner, Consulting Pharmacist, staff and resident interviews, the facility failed to accurately document the administration of Linzess (a medication for long-lasting or chronic constipation from unknown reasons) for 1 of 1 resident reviewed (Resident #19).
November 14, 2024Standard inspection, Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review and staff interviews, the facility neglected to provide a breakfast tray for a dependent Resident (Resident #212) for 1 of 3 residents reviewed for neglect.
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on record review, resident interview and staff interviews, the facility failed to protect a resident's right to be free from misappropriation of property when a staff member (Nurse #2) took a Duragesic pain patch that was ordered for a Resident. The deficient practice was reviewed for 1 of 3 residents for misappropriation of residents' property (Resident #29).
September 8, 2023Standard inspection · 0 citations
Fire safety inspections
5 fire safety citations on file: 2 on January 30, 2026, 1 on November 14, 2024, 2 on September 8, 2023.
Every fire safety citation5 citations
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Install corridor and hallway doors that block smoke.
- D Have properly installed electrical wiring and gas equipment.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.17 | 3.85 | 3.86 |
| Registered nurses | 0.48 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.78 | 3.42 | 3.42 |
| Nurse aides | 2.80 | ||
| Licensed practical nurses | 0.89 | ||
| Nursing staff turnover (share who left in a year) | 26.6% | 49.0% | 45.8% |
| Registered nurse turnover | 37.5% | 45.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.61 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.33 on weekdays and 3.78 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.09 in April to June 2025 to 4.17 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.17 | 0.48 | 4.33 | 3.78 | 2.6% | 0 of 90 | 55 |
| Oct to Dec 2025 | 4.01 | 0.46 | 4.13 | 3.68 | 2.7% | 0 of 92 | 58 |
| Jul to Sep 2025 | 3.93 | 0.44 | 4.09 | 3.55 | 3.9% | 0 of 92 | 61 |
| Apr to Jun 2025 | 4.09 | 0.55 | 4.26 | 3.67 | 1.8% | 0 of 91 | 60 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.3 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.2 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 10.2 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.2 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.4 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.1 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 4.5 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 11.6 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 0.0 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.8 | 1.8 |
Owners and operators
Legal business name: THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED. CMS links this home to Life Care Services, a group of 43 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| The United Methodist Retirement Homes, Incorporated | 5% or greater direct ownership interest | Organization | 100% | 07/13/2011 |
| Us Bank, N.a. | 5% or greater security interest | Organization | 09/01/2014 | |
| Davison, John | Corporate director | Individual | 01/01/2026 | |
| Erickson, Jonathan | Corporate director | Individual | 11/01/2006 | |
| Evans, Spence | Corporate director | Individual | 01/01/2026 | |
| Harriss, William | Corporate director | Individual | 11/07/2019 | |
| Lee, Woo | Corporate director | Individual | 12/31/2018 | |
| Little, Nancy | Corporate director | Individual | 08/22/2024 | |
| Martin, James | Corporate director | Individual | 02/23/2023 | |
| Parker, Mack | Corporate director | Individual | 11/03/2022 | |
| Patterson, Gaynelle | Corporate director | Individual | 01/01/2026 | |
| Southern, Harvey | Corporate director | Individual | 10/29/2020 | |
| Steinweg, Kenneth | Corporate director | Individual | 11/04/2021 | |
| Taylor, Sheryl | Corporate director | Individual | 02/23/2023 | |
| Van Antwerp, Nancy | Corporate director | Individual | 11/07/2019 | |
| Dobson, Stacy | Corporate officer | Individual | 07/10/2006 | |
| Erickson, Jonathan | Corporate officer | Individual | 11/01/2006 | |
| Harriss, William | Corporate officer | Individual | 11/03/2022 | |
| Parker, Mack | Corporate officer | Individual | 10/30/2025 | |
| Southern, Harvey | Corporate officer | Individual | 10/30/2025 | |
| Van Antwerp, Nancy | Corporate officer | Individual | 11/03/2022 | |
| Life Care Services LLC | Operational/managerial control | Organization | 01/01/2000 | |
| Lowry, Rhonda | Operational/managerial control | Individual | 10/17/2024 | |
| Shooter, Amy | Operational/managerial control | Individual | 08/30/2022 | |
| Life Care Services LLC | Adp of the SNF | Organization | 04/08/2025 | |
| Lowry, Rhonda | Adp of the SNF | Individual | 04/07/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on January 30, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on November 14, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on January 30, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on January 30, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
Other nursing homes nearby
- Woodhaven Nursing Center Lumberton, 0.3 mi · 1 of 5 stars · 29 citations
- The Carrolton of Lumberton Lumberton, 1 mi · 1 of 5 stars · 28 citations
- Harborview Lumberton Lumberton, 1.9 mi · 3 of 5 stars · 19 citations
- Glenflora Lumberton, 2.5 mi · 4 of 5 stars · 4 citations
- Pembroke Center Pembroke, 10.9 mi · 1 of 5 stars · 38 citations
- Bladen East Health and Rehab Elizabethtown, 22 mi · 2 of 5 stars · 10 citations
- Elizabethtown Healthcare & Rehab Center Elizabethtown, 22.2 mi · 3 of 5 stars · 6 citations
- Carolina Rehab Center of Cumberland Fayetteville, 24.3 mi · 3 of 5 stars · 25 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Wesley Pines Retirement Community's Medicare star rating?
- CMS rates Wesley Pines Retirement Community 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Wesley Pines Retirement Community get at its last inspection?
- 7 health deficiencies at the standard inspection on January 30, 2026. The North Carolina average is 4.7.
- Has Wesley Pines Retirement Community been fined?
- CMS lists no fines in the last three years.
- Does Wesley Pines Retirement Community accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Wesley Pines Retirement Community?
- CMS lists 26 owners and managers, and links the home to Life Care Services. Legal business name: THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.