How many deficiencies did Westminster-Canterbury on Chesapeake Bay get at its last inspection?

1 health deficiency at the standard inspection on March 9, 2023. The Virginia average is 14.3.

Has Westminster-Canterbury on Chesapeake Bay been fined?

CMS lists no fines in the last three years.

Does Westminster-Canterbury on Chesapeake Bay accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Westminster-Canterbury on Chesapeake Bay?

CMS lists 29 owners and managers. Legal business name: WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY.

Westminster-Canterbury on Chesapeake Bay: Inspections

The record in brief

At its most recent standard inspection, on March 9, 2023, inspectors cited 1 health deficiency (the Virginia average is 14.3, the national average 9.2).

None of its 17 health citations since November 2018 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 6.24 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 1.12 of those hours.

45.0% of nursing staff left within the year CMS measured (Virginia average 48.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

411/18

1201/20

103/23

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

17D

Potential for minimal harm

March 9, 2023Standard inspection · 1 citation

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 12, 2023

Inspectors wroteBased on staff interviews, clinical record review, the facility's staff failed follow physician orders for one (1) of 35 residents in the survey sample, Resident #71.

January 16, 2020Standard inspection · 12 citations

D

Allow residents to self-administer drugs if determined clinically appropriate.

F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2020

Inspectors wroteBased on resident interview, staff interviews, clinical record review, and facility document review the facility staff failed to assess resident for self-administration of medication for 1 of 36 residents (Resident #184) in the survey sample.
D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2020

Inspectors wroteBased on clinical record reviews, staff interviews and facility documentation review, the facility staff failed to ensure 3 of 36 residents (#184, #185, and #43), in the survey sample were given the opportunity to formulate an advance directive
D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2020

Inspectors wroteBased on staff interviews, clinical record review and facility documentation review, the facility staff failed to report an injury of unknown origin that resulted in a serious bodily injury (right hip fracture) on 07/11/19, within 2 hours to the State Survey Agency, for 1 of 36 residents (Resident #183) in the survey sample.
D

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2020

Inspectors wroteBased on a closed record review and staff interviews the facility failed to ensure that care plan goals were sent upon discharge to the hospital for 1 of 36 Residents in the survey sample, Resident #85.
D

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2020

Inspectors wroteBased on a closed record review and staff interviews the facility staff failed to ensure that a bed-hold notice was sent upon discharge to the hospital for 1 of 36 Resident's in the survey sample, Resident #85.
D

Ensure each resident receives an accurate assessment.

F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2020

Inspectors wroteBased on staff interview, resident interview and clinical record review the facility staff failed to ensure that the assessment accurately reflected one of 36 residents in the survey sample (Resident #20).
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2020

Inspectors wroteBased on observation, staff interview, clinical record review and facility document review, it was determined that facility staff failed to develop a comprehensive care plan for two of 36 residents in the survey sample (Residents #22 and #190).
D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2020

Inspectors wroteBased on resident interview, staff interview, clinical record review and facility document review, the facility staff failed to ensure the comprehensive care plan was revised based on changing goals, preferences and needs of the resident for 2 of 36 residents in the survey sample, Resident # 38, and #22.
D

Ensure services provided by the nursing facility meet professional standards of quality.

F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Past noncompliance: already fixed when inspectors found it

Inspectors wroteBased on staff interview and clinical record review the facility staff failed to meet professional standards of practice by incorrectly transcribing a medication order for Lasix (a diuretic) for one of 36 residents in the survey sample ( Resident #41).
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2020

Inspectors wroteBased on observation, staff interview and facility record review, it was determined that facility staff failed to follow a physician's order for oxygen for one of 36 residents in the survey sample, Resident #22.
D

Ensure each resident’s drug regimen must be free from unnecessary drugs.

F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Past noncompliance: already fixed when inspectors found it

Inspectors wroteBased on staff interview and clinical record review the facility staff incorrectly transcribed a medication order for one of 36 residents in the survey sample ( Resident #41), which resulted in the resident receiving an unnecessary dose of Lasix (a diuretic).
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2020

Inspectors wroteBased on observation and staff interview the facility staff failed to ensure one multi dose vial of Tuberculin Purified Solution was properly dated when opened on one of four nursing units, Stone Rehab Unit A.

November 30, 2018Standard inspection · 4 citations

D

Reasonably accommodate the needs and preferences of each resident.

F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2019

Inspectors wroteBased on observation, resident interview, staff interview and facility documentation review, the facility staff failed to ensure reasonable accommodation of needs for 2 of 41 residents (Resident #55 and #12) in the survey sample. 1. The facility staff failed to ensure Resident #55 had reasonable accommodation of needs, specifically to have interior bathroom door handles. 2. The facility staff failed to ensure Resident #12 had reasonable accommodation of needs, specifically to have interior bathroom door handles.
D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2019

Inspectors wroteBased on observations, resident interviews and staff interview the facility staff failed to ensure resident equipment was maintained in a sanitary manner for 2 of 41 residents (Residents #57 and #6), in the survey sample. 1. The facility staff failed to ensure Resident # 57's motorized chair was without a white substance to the front of the seat and on the footrest. 2. The facility staff failed to ensure Resident #6's tube feeding pole was without a dried yellow substance to the base of the pole.
D

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2019

Inspectors wroteBased on clinical record review and staff interviews the facility staff failed to complete the required initial comprehensive assessment timely for 1 of 41 residents (Resident #132), in the survey sample. The facility's staff failed to complete Resident #132's admission Minimum Data Set (MDS) assessment within 14 calendar days after admission to the facility.
D

PASARR screening for Mental disorders or Intellectual Disabilities

F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 11, 2019

Inspectors wroteBased on medical record review, facility document review and staff interviews the facility staff failed to ensure a Level I PASARR (Preadmission Screening and Resident Review which is a pre-admission screening for a mental disorder (MD) or intellectual disability) was completed prior to admission or within 30 days of admission for 2 of 41 Residents in the survey sample, Resident #24 and #29. 1. The facility staff failed to ensure a Level I PASARR (a pre-admission screening for a mental disorder (MD) or intellectual disability) was completed prior to admission for Resident #24. 2. The facility staff failed to ensure a Level I PASARR was completed prior to admission for Resident #29.

Fire safety inspections

1 fire safety citation on file: 1 on March 9, 2023.

Every fire safety citation1 citation

D
Have a battery powered remote alarm panel in a location accessible by operating personnel.

K 916 · March 9, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Virginia	United States
All nursing staff (RN, LPN and aides)	6.24	3.76	3.86
Registered nurses	1.12	0.69	0.69
All nursing staff on weekends	5.76	3.29	3.42
Nurse aides	3.73
Licensed practical nurses	1.39
Nursing staff turnover (share who left in a year)	45.0%	48.1%	45.8%
Registered nurse turnover	45.5%	48.2%	42.9%
Administrators who left	0

CMS expects 3.20 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.43 on weekdays and 5.76 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.51 in April to June 2025 to 6.24 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	6.24	1.12	6.43	5.76	0.0%	0 of 90	91
Oct to Dec 2025	5.51	0.92	5.68	5.08	0.0%	0 of 92	96
Jul to Sep 2025	5.53	0.80	5.69	5.13	0.0%	0 of 92	99
Apr to Jun 2025	5.51	0.90	5.72	5.00	0.0%	0 of 91	101
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Virginia, Jan to Mar 2026	3.58	0.56	3.76	3.12	5.7%	0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Virginia

Job	Median	Middle half	Employed
Virginia, all employers
CNAs (nursing assistants)	$20.77	$17.80 to $22.56	40,580
LPNs and LVNs	$31.21	$28.66 to $35.84	15,550
Registered nurses	$45.00	$38.51 to $49.53	77,490
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Virginia	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	12.9	14.8	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.8	0.4	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	3.0	1.6	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	5.9	3.6	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	1.3	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	5.8	15.6	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	2.9	4.7	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	6.7	14.2	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	22.1	22.3	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	12.4	11.5	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.4	1.5	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.4	1.5	1.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Westminster-Canterbury on Chesapeake Bay's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (67.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

67.5% this home

Better than the national rate

US median of homes 51.5% · Virginia: 101 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 646 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · Virginia: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 624 eligible stays.

Infections that led to a hospital stay

6.2% this home

No different from the national rate

US median of homes 7.1% · Virginia: 2 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 373 eligible stays.

Self-care and mobility at discharge

88.6% this home

Median of homes: Virginia60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 280 residents counted.

Falls with major injury

0.3% this home

Median of homes: Virginia0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 343 residents counted.

New or worsened pressure ulcers

3.1% this home

Median of homes: Virginia2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 343 residents counted.

Medication list given at discharge

99.2% this home

Median of homes: Virginia97.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 118 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY.

Name	Role	Type	Since
Boone, Elwood	Corporate director	Individual	01/01/2021
Burroughs, Richard	Corporate director	Individual	01/01/2022
Cavanaugh, John	Corporate director	Individual	01/26/2017
Compo, George	Corporate director	Individual	12/10/2012
Damuth, Thomas	Corporate director	Individual	01/31/2024
Haynes, Susan	Corporate director	Individual	01/01/2022
Holder, Ian	Corporate director	Individual	01/31/1984
Ripley, Ronald	Corporate director	Individual	01/01/2022
Robison, Charles	Corporate director	Individual	01/26/2017
Smith, Lisa	Corporate director	Individual	01/26/2017
Taylor, Robert	Corporate director	Individual	01/31/2024
Wall, Alvin	Corporate director	Individual	01/31/1984
Whibley, Theresa	Corporate director	Individual	01/31/2024
Williams, Armistead	Corporate director	Individual	01/31/2024
Wong, George	Corporate director	Individual	01/01/2022
Myers, David	Corporate officer	Individual	01/01/2017
Unkle, Joseph	Corporate officer	Individual	12/10/2012
Ccl Hospitality Group	Operational/managerial control	Organization	01/01/2024
Functional Pathways of Tennessee LLC	Operational/managerial control	Organization	11/01/2018
Haji Medical Services, PLLC	Operational/managerial control	Organization	04/01/2018
Westminster-Canterbury on Chesapeake Bay	Operational/managerial control	Organization	01/01/1980
Crenshaw, Victoria	Operational/managerial control	Individual	02/01/2017
Fretwell, Julia	Operational/managerial control	Individual	03/30/2020
Hajimomenian, Amir	Operational/managerial control	Individual	04/01/2018
Ccl Hospitality Group	Adp of the SNF	Organization	10/14/2025
Functional Pathways of Tennessee LLC	Adp of the SNF	Organization	10/14/2025
Haji Medical Services, PLLC	Adp of the SNF	Organization	10/14/2025
Fretwell, Julia	Adp of the SNF	Individual	10/14/2025
Hajimomenian, Amir	Adp of the SNF	Individual	04/01/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on January 16, 2020: "Allow residents to self-administer drugs if determined clinically appropriate."
When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on January 16, 2020: "Ensure each resident receives an accurate assessment."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on March 9, 2023: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on January 16, 2020: "Ensure each resident’s drug regimen must be free from unnecessary drugs."

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Virginia contacts for a concern about a nursing home

These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.

Common questions

What is Westminster-Canterbury on Chesapeake Bay's Medicare star rating?: CMS rates Westminster-Canterbury on Chesapeake Bay 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Westminster-Canterbury on Chesapeake Bay get at its last inspection?: 1 health deficiency at the standard inspection on March 9, 2023. The Virginia average is 14.3.
Has Westminster-Canterbury on Chesapeake Bay been fined?: CMS lists no fines in the last three years.
Does Westminster-Canterbury on Chesapeake Bay accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Westminster-Canterbury on Chesapeake Bay?: CMS lists 29 owners and managers. Legal business name: WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.