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Bay Pointe Rehabilitation and Nursing

1148 First Colonial Rd, Virginia Beach, VA 23454 · Virginia Beach City County · (757) 481-3321

112 certified beds, about 101 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1971

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 495086 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 24, 2023, inspectors cited 20 health deficiencies (the Virginia average is 14.3, the national average 9.2).

Of 51 health citations since October 2018, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.11 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.51 of those hours.

56.8% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Eastern Healthcare Group, an affiliated group of 18 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 51 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
1K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
40D
8E
1F
Potential for minimal harm
0A
0B
1C
August 24, 2023Standard inspection · 20 citations
  1. F
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to develop a Medication Regimen Review (MRR) policy that included required time frames for pharmacist's review and physician's response to the pharmacist's recommendations, potentially affecting all residents but specifically for five of 33 residents in the survey sample; Residents #15, #69, #16, #67 and #39.
  2. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on resident interview, staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide an accurate MDS (minimum data set) assessment for five out of 33 residents in the survey sample, Residents ##11, #62, #57, #32 and #111.
  3. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review and facility document review it was determined that the facility staff failed to develop and/or implement the comprehensive care plan for seven of 33 residents in the survey sample, Residents #68, #89, #39, #22, #62, #25 and #101.
  4. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on observation, staff interview and facility document review, it was determined that the facility staff failed to provide food in a palatable and appetizing manner from one of one facility kitchens.
  5. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on observation, staff interview and facility document review, it was determined that the facility staff failed to store, prepare and serve food in a sanitary manner in one of one facility kitchens.
  6. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on observation, resident interview, facility document review, and clinical record review, the facility staff failed to maintain a resident's dignity for one of 33 residents in the survey sample, Resident #6.
  7. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to maintain a clean, comfortable, and homelike environment for two of 33 residents in the survey sample, Residents #32 and #106.
  8. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on staff interview and clinical record review, it was determined that the facility staff failed to provide written notification to the Office of the State Long-Term Care Ombudsman of a hospital transfer for one of 33 residents in the survey sample; Resident #67.
  9. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to review and revise the comprehensive care plan for three of 33 residents in the survey sample, Residents #7, #68 and #89.
  10. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on observation, resident interview, clinical record review, staff interview and facility document review, it was determined the facility staff failed to follow professional standards of practice for medication administration for one of 33 residents in the survey sample, Resident #89.
  11. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review and facility document review it was determined that the facility staff failed to provide ADL (activities of daily living) care to a dependent resident for one of 33 residents in the survey sample, Resident #68.
  12. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, the facility staff failed to store respiratory equipment in a sanitary manner for two of 33 residents
  13. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on resident and staff interview, resident interview, clinical record review and facility document review, it was determined the facility staff failed to provide dialysis care and services for one of 33 residents in the survey sample, Resident #22.
  14. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to evidence documentation of a current bed rail assessment and consent, for one of 33 residents in the survey sample, Residents #109.
  15. D
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    F745 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to provide medically related social services for one of 33 residents in the survey sample, Resident #7.
  16. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on clinical record review, staff interview and facility document review it was determined that the facility staff failed to evidence monitoring of psychotropic medication for one of 33 residents in the survey sample, Resident #39.
  17. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to securely store a medication for one of 33 residents in the survey sample, Resident #52.
  18. D
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    F840 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to maintain a current dialysis contract for two of 33 residents in the survey sample, Residents #52 and #22.
  19. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to maintain a complete and accurate clinical record for one of 33 residents in the survey sample, Resident #7.
  20. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) October 8, 2023
    Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined the facility staff failed to post daily staffing for one of three days reviewed.
October 15, 2021Standard inspection · 11 citations
  1. K
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on observation, record review, interviews, policy review, review of the disinfectant label, review of manufacturer's guidelines, and review of Centers for Disease Control and Prevention (CDC) guidelines for COVID-19, the facility failed to: 1. ensure that three of four Licensed Practical Nurses (LPN) (LPN 1, LPN2, and LPN4) on Unit 2 cleaned and disinfected multi-use glucometers per the device manufacturer's instructions and per the EPA-approved disinfectant's instructions for use when performing fingerstick blood glucose testing (accuchecks) between residents; and 2. ensure that a new agency staff was screened for signs and symptoms of COVID-19 upon entrance to the facility. [...]
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on observation, interviews, and review of facility policies and procedures, the facility failed to ensure a safe and clean environment in 10 of 16 resident rooms on the second-floor east unit. This deficient practice affected 19 of 30 residents on the second-floor east unit.
  3. E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on interviews, record reviews, and policy review, the facility failed to ensure a baseline care plan was developed and implemented within 48 hours of admission to the facility for five residents (Resident (R)286, R288, R290, R23, and R233) out of a total sample of 21 residents.
  4. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on observation, interview, and policy review, the facility failed to ensure that one resident's (Resident (R) 233) out of a sample of 21 residents electronic medical record (EMR) was kept from public view.
  5. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on interview, record review, and review of the facility's policy, the facility failed to ensure one resident (Resident (R) 16) of 21 sampled residents was free from chemical restraints. On 07/16/21 R16 was administered Ativan (an antianxiety medication) via intramuscular (IM) injection for staff convenience.
  6. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on record review and interviews, the facility failed to complete an initial nursing assessment upon admission for one resident (Resident (R) 290) out of 21 sampled residents.
  7. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on record review, interview, and review of the Minimum Data Set (MDS) 3.0 Resident Assessment Instrument (RAI) Manual, the facility failed to ensure the accuracy of a Minimum Data Set (MDS) assessment for restorative nursing services for one resident (Resident (R) 76) in a total sample of 21 residents.
  8. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on observation, interviews, record review, and policy review, the facility failed to ensure that one resident (Resident (R) 76) of three residents reviewed for activities out of a total sample of 21 residents was consistently provided activities that supported the physical, mental, and psychosocial needs of the resident.
  9. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on observation, record review, interview, and policy review, the facility failed to ensure that one resident (Resident (R) 76) of two residents reviewed for position and mobility out of a total sample of 21 residents received treatment and services to increase range of motion and/or to prevent further decrease in range of motion. Specifically, facility staff failed to provide physician ordered passive (PROM) and splints and/or braces as recommended by therapy.
  10. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on observation, interviews, record review, and policy review, the facility failed to ensure that one resident (Resident (R) 15) out of five residents reviewed for accidents was transported in a wheelchair with legrests to prevent injury in a total sample of 21 residents.
  11. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2021
    Inspectors wroteBased on interviews, record reviews, and review of the facility's policy, the facility failed to ensure one resident (Resident (R) 78) of seven residents reviewed for unnecessary medications had a stop date for a PRN (as needed) antianxiety medication used for seizures.
October 26, 2018Standard inspection · 20 citations
  1. E
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    F606 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on staff interview and employee record review the facility staff failed to verify licensure with the State licensing board prior to hire for 5 nurses and failed to verify certification of nursing assistants with the State nurse aide registry prior to hire for 3 nursing assistants. It was identified during an employee record review that the credentials of a total of 8 licensed and certified nursing staff were not verified prior to hire or verified at all.
  2. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wrote3. Resident #41's bed remained in the high position during the days of survey. Resident #41 was admitted to the facility on [DATE] with diagnoses which included, but not limited to, congestive heart failure, traumatic brain injury and seizure disorder. Resident #41's most recent Minimum Data Set (MDS) assessment was a quarterly assessment with an Assessment Reference Date (ARD) of 8-22-18. Resident #41 was coded with a Brief Interview of Mental Status score of 9 out of a possible 15 indicating moderate cognitive impairment. Resident #41 required extensive to total assistance of one to two staff members for bed mobility and bathing and toileting. On 10/24/18 at 9:06 AM Resident #41 was observed in bed: the bed was in high position. The resident had a suction machine at the bedside. On 10/25/18 at 10:27 AM Resident #41 was not in bed as he had been transferred to the hospital. [...]
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to ensure a dignified living experience for two residents (Resident #59 and Resident #41) in a survey sample of 33 residents. 1. Resident #59 was not offered a clothing protector during her meals and her clothing became stained with food. 2. Resident #41 had excessive drooling. There was no towel or clothing protector in place and his neck/shoulder was wet with mucus. 3. Residents in the dining room were called Grandma and Grandpa.
  4. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observation, staff interview, resident interview and clinical record review the facility staff failed to ensure 1 resident (Resident #28) of 33 residents in the survey sample were assessed to self administer medications. For Resident #28, Systane eye drops were observed on the bedside table.
  5. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on staff interview, facility documentation review, and clinical record review, the facility staff failed to ensure Advanced Beneficiary notices were provided prior to loss of benefits, for 3 residents (Resident #18, #146, and #147), in a survey sample of 33 residents. The facility staff failed to provide Residents #18, #146, and #147 with written notification prior to their loss of benefits.
  6. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observation, resident interview and clinical documentation, the facility failed to maintain a clean and homelike environment. Resident #59's room had a sustained strong urine odor.
  7. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to complete a discharge MDS ( Minimum data set) for one resident (Resident # 2 ) in a survey sample of 33 residents. For Resident # 2, the facility staff failed complete a Discharge MDS after discharge on [DATE].
  8. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observations, resident interview, staff interviews, and clinical record review, the facility staff failed to Incorporate the recommendations from the PASARR level II determination and the PASARR evaluation report into a resident ' s assessment, care planning, and transitions of care for one resident (Resident #12) in a sample of 33 residents. 1. For Resident #12, the facility staff failed to implement the PASARR II recomendations to meet the Resident's intellectual disability (ID) needs.
  9. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on staff interview and facility documentation review, the facility staff failed to ensure the PASARR was completed prior to admission for three residents (Resident #74, #29, #85) in a sample of 33 residents. 1. For Resident #74, the facility staff failed to ensure a PASARR was completed prior to admission. 2. For Resident #29, the facility staff failed to ensure a PASARR was completed prior to admission. 3. For Resident #85, the facility staff failed to ensure a PASARR was completed prior to admission.
  10. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observation, staff interview, facility documentation review, and clinical record review, the facility staff failed to develop and implement a comprehensive person centered care plan for three Residents (Residents #93, #53, #28) of 33 residents in the survey sample. 1. Resident #93's care plan did not include person centered interventions for weight loss. 2. Resident #53's care plan did not include person centered interventions for pressure sores. 3. For Resident #28, a discharge care plan was not included in the comprehensive care plan.
  11. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to follow professional practice standards for two residents (Residents #53) of the 33 residents in the survey sample. 1a) For Resident #53, the facility staff failed to administer physician ordered treatments. 1b) For Resident #53, the facility staff falsified medication and treatment administration records. 2. For Resident #96, an activities staff without a nursing background completed the baseline care plan
  12. D
    Plan the resident's discharge to meet the resident's goals and needs.
    F660 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observations, resident interview, staff interviews, and clinical record review, the facility staff failed to develop and implement an effective discharge planning process for two residents (Resident #12, #96) in a sample of 33 residents. 1. For Resident #12, the facility staff failed to implement a timely discharge plan to a facility equipped to meet the Resident's intellectual disability (ID) needs. 2. For Resident #96 the facility staff failed to develop a discharge plan.
  13. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observations, resident interview, staff interviews, and clinical record review, the facility staff failed to provide activities appropriate for Resident's age and intellectual disability for one Resident (Resident #12) in a sample of 33 residents.
  14. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observation, resident interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to provide treatments, failed to follow doctor's orders, and failed to complete a measurable comprehensive care plan for pressure ulcers for 1 Resident (Resident #53) in a survey sample of 33 residents. For Resident #53, the staff failed to treat 2 pressure ulcers on the Resident's left and right buttocks, failed to follow doctor's orders, and failed to appropriately care plan the Resident's needs.
  15. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observation, staff interview, facility documentation review and clinical record review the facility staff failed to provide weight loss intervention, and to prevent further significant weight loss for one Residents (Resident #93) of the 33 residents in the survey sample. For Resident #93 the facility staff did not provide weight loss interventions for a Resident with diabetes, and wounds, and failed to intervene during a significant weight loss.
  16. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observation, resident and staff interview and clinical record review, the facility staff failed to provide pain management for 1 resident (Resident #51) of 33 residents in the survey sample. Resident #51 did not have a standing X Ray as ordered by the pain management clinic.
  17. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observations, resident interview, staff interview, and clinical record review, the facility staff failed to provide psychotherapy for grief, anxiety, and depression as recommended by the psychiatric nurse practitioner for one Resident (Resident #12) in a sample of 33 residents.
  18. D
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    F745 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observation, resident interview, staff interview, and clinical record review, the facility staff failed to provide community living skills, day support and rehabilitation, self-help/personal care skills, a social skills development program, or transportation to specialized services as recommended on the PASARR II for one resident (Resident #12) in a sample of 33 residents.
  19. D
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    F807 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observation, staff interview, clinical record review and facility documentation review the facility staff failed to ensure beverages were served according the plan of care for 1 resident (Resident #14) of 33 residents in the survey sample. Resident #14 was not served honey thickened beverages per the plan of care.
  20. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2018
    Inspectors wroteBased on observation and staff interview the facility staff failed to ensure an effective infection control program was implemented for 2 residents (Resident's #42 and #17) of 33 residents in the survey sample. 1. For Resident #42, the facility staff: a. touched medications with gloved hands after touching unclean surfaces b. laid the opened Spiriva handihaler on the medication cart with the inside of the inhaler touching the medication cart surface c. took the box of Spiriva capsules and Symbicort inhaler box into the resident room, laying them on the uncleaned bedside table and returning the boxes to the cart drawer. 2. For Resident #17, the facility staff prepared medications in a medication cup, put the medications in her pocket when providing care to another resident, and then administered the medications that had been stored in her pocket.

Fire safety inspections

8 fire safety citations on file: 1 on August 24, 2023, 2 on October 15, 2021, 5 on October 26, 2018.

Every fire safety citation8 citations
  1. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · August 24, 2023 · Corrected (the home has a date of correction)
  2. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · October 15, 2021 · Corrected (the home has a date of correction)
  3. D
    Have proper power supply for life support equipment.
    K 915 · October 15, 2021 · Corrected (the home has a date of correction)
  4. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · October 26, 2018 · Corrected (the home has a date of correction)
  5. D
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · October 26, 2018 · Corrected (the home has a date of correction)
  6. D
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · October 26, 2018 · Corrected (the home has a date of correction)
  7. D
    Meet requirements for the use of electrical equipment.
    K 919 · October 26, 2018 · Corrected (the home has a date of correction)
  8. D
    Ensure proper usage of power strips and extension cords.
    K 920 · October 26, 2018 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVirginiaUnited States
All nursing staff (RN, LPN and aides)3.113.763.86
Registered nurses0.510.690.69
All nursing staff on weekends2.653.293.42
Nurse aides1.77
Licensed practical nurses0.84
Nursing staff turnover (share who left in a year)56.8%48.1%45.8%
Registered nurse turnover61.5%48.2%42.9%
Administrators who left0

CMS expects 4.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.30 on weekdays and 2.65 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.07 in April to June 2025 to 3.11 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.110.513.302.65 1.6%0 of 90101
Oct to Dec 20253.110.473.262.75 1.1%0 of 92101
Jul to Sep 20253.010.413.202.53 0.0%0 of 92100
Apr to Jun 20253.070.533.242.64 0.0%0 of 9199
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Virginia, Jan to Mar 20263.580.563.763.125.7%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.014.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.70.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.31.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.63.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
10.915.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.74.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
2.814.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.022.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.111.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.51.51.8

Owners and operators

Legal business name: BAY POINTE REHABILITATION AND NURSING LLC. CMS links this home to Eastern Healthcare Group, a group of 18 nursing homes averaging 1.5 stars overall.

NameRoleTypeShareSince
VA SNF Operations Holdings LLC5% or greater direct ownership interestOrganization100%03/01/2022
Jj United Tr5% or greater indirect ownership interestOrganization50%01/31/2024
Sandman, ErynnW-2 managing employeeIndividual03/01/2022
Shapiro, AkivaCorporate officerIndividual03/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 15 problems in this area, most recently on August 24, 2023: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 14 problems in this area, most recently on August 24, 2023: "Ensure each resident receives an accurate assessment."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on August 24, 2023: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on August 24, 2023: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.65 hours per resident per day, below the Virginia average of 3.29.

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Common questions

What is Bay Pointe Rehabilitation and Nursing's Medicare star rating?
CMS rates Bay Pointe Rehabilitation and Nursing 2 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Bay Pointe Rehabilitation and Nursing get at its last inspection?
20 health deficiencies at the standard inspection on August 24, 2023. The Virginia average is 14.3.
Has Bay Pointe Rehabilitation and Nursing been fined?
CMS lists no fines in the last three years.
Does Bay Pointe Rehabilitation and Nursing accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Bay Pointe Rehabilitation and Nursing?
CMS lists 4 owners and managers, and links the home to Eastern Healthcare Group. Legal business name: BAY POINTE REHABILITATION AND NURSING LLC.

Sources

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