Home / Connecticut / Dayville
Westview Health Care Center
150 Ware Rd, Dayville, CT 06241 · Northeastern Ct County · (860) 774-8574
103 certified beds, about 100 residents a day · For profit - Corporation · Medicare and Medicaid since 1974
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075078 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 3, 2025, inspectors cited 25 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
None of its 30 health citations since December 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.98 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.95 of those hours.
41.0% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
312/19
110/22
2502/25
111/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
25D
5E
0F
Potential for minimal harm
0A
0B
0C
November 26, 2025Complaint inspection · 1 citation
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure the resident was free from misappropriation of resident property.
February 3, 2025Standard inspection · 25 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 12 of 12 residents (Resident #5, Resident #7, Resident #8, Resident #15, Resident #22, Resident #25, Resident #46, Resident #55, Resident #73 Resident #75, Resident #83, Resident #89) reviewed for dining, the facility failed to provide a dignified dining experience.
- E Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy/procedures and interviews for 3 of 3 sampled residents (Resident #35, Resident #65, and Resident #71) reviewed for Pre-admission Screening and Resident Review (PASARR), the facility failed to ensure that residents with PASARR Level II recommendations were provided services to meet the resident's needs.
- E Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews the facility failed to provide trained and competent nursing staff for monitoring resident skin conditions and failed to provide trained and competent nursing staff for changing oxygen tubing and cleaning oxygen concentrator filters. 1. Review of Healthcare Academy (online education platform) Course Status Reports for all staff for 2023 and 2024 identified a course assigned to NA's titled Skin Care Basics for Nursing Assistants which included education on skin tears, pressure injuries and reporting of skin problems to the nurse. Review of the completion rate for the Skin Care Basics course identified 32 out of 75 (42.6%) actively employed NA's did not complete this assigned course for 2024. [...]
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and review of facility documentation, the facility failed to dispose of condiments and beverages with an open date greater than (3) three days in 2 of 3 nourishment room refrigerators and 2 of 3 medication room refrigerators.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #16) reviewed for pressure injuries, the facility failed to provide wound assessments by a qualified clinician.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation(s), review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #16) reviewed for pressure injuries, and 2 of 2 residents (Resident #18 and Resident #87) reviewed for suicidal ideations, the facility failed to revise the resident care plan (RCP) for a resident who developed a facility acquired pressure injury and failed to revise the RCP for residents who made expressions of suicidal ideations (SI).
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 sampled residents (Resident #16) reviewed for pressure injuries, the facility failed to conduct a registered nurse (RN) assessment after the identification of a new wound and failed to complete weekly wound assessments to monitor the status of an existing wound and prevent infection and failed to initiate preventative skin integrity monitoring for a resident with a history of pressure injuries and with a current a current pressure injury and failed to initiate new preventative pressure injury interventions after the development a pressure injury to prevent worsening of the pressure injury and the development of a new pressure injury.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on clinical record review, review of facility policy, and interviews for 1 of 5 residents (Resident #31) reviewed for nutrition, the facility failed to obtain weekly weights according to physician order.
- D Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Inspectors wroteBased on observation(s), review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents (Resident #87) reviewed for mood/behavior, the facility failed to provide a behavioral health assessment by a qualified clinician for a resident with suicidal ideations.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on observations, review of the clinical record, review of facility documentation, and interviews for 1 of 2 residents (Resident #87) reviewed for mood/behavior, the facility failed to provide appropriate treatment and services to attain the highest practicable mental and psychosocial well-being for a resident who expressed suicidal ideation (SI).
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 2 of 2 residents (Resident #18 and Resident #87) reviewed for suicidal ideation, the facility failed to provide social services for residents who expressed suicidal ideations.
- D Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on facility documentation, facility policy and interviews, the facility failed to ensure the Administrator updated the facility assessment to identify the services the facility provided and failed to ensure the Administrator facilitated a method of communciation between disciplines (coordinated interdisciplinary communication and approach to care) and failed to ensure the Administrator contracted the facility with behavioral health services and failed to ensure Administrator oversight of the facility staff education department to ensure compliance.
- D Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on review of the Facility Assessment the facility failed to update the facility assessment after the dissolution of the facility contracted behavioral health service in 2020 and failed to ensure compliance of required staff training and competencies.
- D Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for the use of outside resources, the facility failed to provide behavioral health services including psychotherapy as identified in the facility assessment.
- D Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Inspectors wroteBased on review of facility documentation, facility policy and interviews the facility failed to ensure the Medical Director's responsibility in the coordination of behavioral health services for residents in need of behavioral health treatment and the oversight of a current and complete policy for management and treatment of residents with suicidal ideations.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for one sampled resident observed with transmission based precaution signage (Resident #87), the facility failed to provide clear and accurate signage for transmission based precautions.
- D Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Inspectors wroteBased on facility documentation, facility policy and interviews the facility failed to maintain an effective training program for all new and existing staff based on the facility assessment. Review of the Annual Facility assessment dated [DATE] through 9/30/2024 identified 19 areas of mandatory education for all staff upon hire and annually to include: [...]
- D Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Inspectors wroteBased on facility documentation, facility policy and interviews the facility failed to ensure staff compliance with communication training.
- D Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Inspectors wroteBased on facility documentation, facility policy and interviews the facility failed to ensure staff compliance with resident rights training. Review of Healthcare Academy (online education platform) reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 44 out of 227 (19.3%) facility staff members did not complete resident rights training in 2024. Review of Healthcare Academy reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 28 out of 75 (37.3%) Nurse Aides did not complete resident rights training in 2024. Review of Healthcare Academy reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 9 out of 44 (20.4%) Licensed Nurses did not complete resident rights training in 2024. [...]
- D Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Inspectors wroteBased on facility documentation, facility policy and interviews the facility failed to ensure staff compliance with abuse, neglect, and exploitation training and the facility failed to ensure staff compliance with dementia management training. 1. Review of Healthcare Academy (online education platform) reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 35 out of 227 (15.4%) facility staff members did not complete abuse, neglect, and exploitation training in 2024. Review of Healthcare Academy reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 22 out of 75 (29.3%) Nurse Aides did not complete abuse, neglect, and exploitation training in 2024. [...]
- D Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Inspectors wroteBased on facility documentation, facility policy and interviews the facility failed to ensure staff compliance with Quality Assurance and Performance Improvement (QAPI) (framework used to improve resident safety and the quality of their services) training. Review of Healthcare Academy (online education platform) reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 60 out of 227 (26.4%) facility staff members did not complete QAPI training in 2024. Review of Healthcare Academy reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 33 out of 75 (44%) Nurse Aides did not complete QAPI training in 2024. [...]
- D Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Inspectors wroteBased on facility documentation, facility policy and interviews the facility failed to ensure staff compliance with their infection control program (infection prevention and control, tuberculosis, COVID-19, bloodborne pathogens, personal protective equipment, transmission based precautions, and enhanced barrier precautions) training. A. Review of Healthcare Academy (online education platform) reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 53 out of 227 (23.3%) facility staff members did not complete infection prevention and control training in 2024. Review of Healthcare Academy reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 30 out of 75 (40%) Nurse Aides did not complete infection prevention and control training in 2024. [...]
- D Provide training in compliance and ethics.
Inspectors wroteBased on facility documentation, facility policy and interviews the facility failed to ensure staff compliance with corporate compliance and ethics training. Review of Healthcare Academy (online education platform) reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 52 out of 227 (22.9%) facility staff members did not complete corporate compliance and ethics training in 2024. Review of Healthcare Academy reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 29 out of 75 (38.6%) Nurse Aides did not complete corporate compliance and ethics training in 2024. [...]
- D Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on facility documentation, facility policy and interviews the facility failed to ensure Nurse Aides (NA) completed at least 12 hours of education for 2024. Review of Healthcare Academy (online education platform) reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 37 out of 75 (49.3%) nurse aides did not complete at least 12 hours of education in 2024. Facility handwritten read and sign inservices for 2023 and 2024 were additionally reviewed, and with the addition of read and sign inservices, 12 hours of education was not met. Interview with RN #4 on 2/3/2025 at 11:33 AM identified that she was responsible for assigning education courses to all staff in Healthcare Academy, that she monitored their completion monthly, and notified facility department heads of any staff within their department who did not complete their courses. [...]
- D Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Inspectors wroteBased on facility documentation, facility policy and interviews the facility failed to ensure staff compliance with behavioral health training. A. Review of Healthcare Academy reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 96 out of 227 (42.2%) facility staff members did not complete behavioral health-trauma informed care (TIC) training in 2024. Review of Healthcare Academy reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 47 out of 75 (62.6%) Nurse Aides did not complete behavioral health-TIC training in 2024. Review of Healthcare Academy reports dated 1/29/2025 through 1/30/2025 for 2023 and 2024 staff education course completions identified 20 out of 44 (45.4%) Licensed Nurses did not complete behavioral health-TIC training in 2024. B. [...]
October 3, 2022Standard inspection · 1 citation
- E Provide and implement an infection prevention and control program.
Inspectors wroteFACILITY Infection Control Based on observation, facility documentation, facility policy, and interviews reviewed for infection control, the facility failed to transport linens appropriately in a clean and sanitary manner.
December 5, 2019Standard inspection · 3 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, clinical record review, review of facility documentation, and interviews for one sampled resident (Resident #34) reviewed for falls, the facility failed to review and revise the care plan following four falls.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on review of the clinical record, review of facility documentation and staff interviews for 1 of 4 sampled residents (R#17) reviewed for nutrition, the facility failed to ensure that the dietician and the physician were notified of a weight loss in a timely manner.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on review of the clinical record, review of facility documentation and interviews for 1 of 4 sampled residents (Resident #196) reviewed for accidents, the facility failed to ensure that a resident with food allergies received the appropriate diet.
Fire safety inspections
12 fire safety citations on file: 6 on February 3, 2025, 5 on October 3, 2022, 1 on December 5, 2019.
Every fire safety citation12 citations
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Have exits that are accessible at all times.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Have restrictions on the use of highly flammable decorations.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Meet requirements for the use of electrical equipment.
- D Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.98 | 3.73 | 3.86 |
| Registered nurses | 0.95 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.44 | 3.37 | 3.42 |
| Nurse aides | 2.32 | ||
| Licensed practical nurses | 0.71 | ||
| Nursing staff turnover (share who left in a year) | 41.0% | 37.4% | 45.8% |
| Registered nurse turnover | 25.0% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.56 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.20 on weekdays and 3.44 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.50 in April to June 2025 to 3.98 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.98 | 0.95 | 4.20 | 3.44 | 0.0% | 0 of 90 | 100 |
| Oct to Dec 2025 | 3.99 | 1.00 | 4.19 | 3.47 | 0.0% | 0 of 92 | 98 |
| Jul to Sep 2025 | 4.11 | 1.01 | 4.34 | 3.54 | 0.9% | 0 of 92 | 100 |
| Apr to Jun 2025 | 4.50 | 0.96 | 4.82 | 3.70 | 3.8% | 0 of 91 | 97 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.9 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 4.1 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.3 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.9 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.9 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.6 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.5 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.6 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.5 | 1.8 |
Owners and operators
Legal business name: WESTVIEW NURSING CARE & REHABILITATION CENTER INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Czermak, Chaim | 5% or greater direct ownership interest | Individual | 50% | 07/18/1974 |
| Czermak, Marvin | 5% or greater direct ownership interest | Individual | 25% | 07/18/1974 |
| Katz, Isabelle | 5% or greater direct ownership interest | Individual | 13% | 07/18/1974 |
| Katz, Maurice | 5% or greater direct ownership interest | Individual | 13% | 07/18/1974 |
| Panteleakos, David | W-2 managing employee | Individual | 07/18/1974 | |
| Czermak, Chaim | Corporate director | Individual | 07/23/1974 | |
| Czermak, Marvin | Corporate director | Individual | 07/23/1974 | |
| Katz, Isabelle | Corporate director | Individual | 07/23/1974 | |
| Katz, Maurice | Corporate director | Individual | 07/23/1974 | |
| Panteleakos, David | Corporate director | Individual | 08/27/2001 | |
| Panteleakos, David | Corporate officer | Individual | 08/27/2001 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 8 problems in this area, most recently on February 3, 2025: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on February 3, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on February 3, 2025: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on February 3, 2025: "Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being."
Other nursing homes nearby
- Matulaitis Rehabilitation & Skilled Care Putnam, 3.2 mi · 5 of 5 stars · 15 citations
- Davis Place Danielson, 5 mi · 1 of 5 stars · 31 citations
- Pierce Memorial Baptist Home, Inc. Brooklyn, 7.8 mi · 5 of 5 stars · 27 citations
- Overlook Nursing and Rehabilitation Center Pascoag, 10 mi · 3 of 5 stars · 23 citations
- Bayberry Commons Pascoag, 10.5 mi · 2 of 5 stars · 20 citations
- Crystal Lake Rehabilitation and Care Center Pascoag, 10.6 mi · 1 of 5 stars · 59 citations
- Lanessa Extended Care Webster, 10.7 mi · 1 of 5 stars · 62 citations
- Webster Manor Rehabilitation & Health Care Center Webster, 10.7 mi · 2 of 5 stars · 42 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Westview Health Care Center's Medicare star rating?
- CMS rates Westview Health Care Center 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Westview Health Care Center get at its last inspection?
- 25 health deficiencies at the standard inspection on February 3, 2025. The Connecticut average is 13.4.
- Has Westview Health Care Center been fined?
- CMS lists no fines in the last three years.
- Does Westview Health Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Westview Health Care Center?
- CMS lists 11 owners and managers. Legal business name: WESTVIEW NURSING CARE & REHABILITATION CENTER INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.