Find a nursing home

Home / California / Los Angeles

White Memorial Medical Ctr Dp

1720 Cesar E. Chavez Avenue, Los Angeles, CA 90033 · Los Angeles County · (323) 268-5000

27 certified beds · Non profit - Church related · Medicare and Medicaid since 1988

Last standard inspection more than 2 years ago Inside a hospital Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
CMS note: This facility did not submit staffing data.
Quality measures
Not rated
CMS note: Not enough data available to calculate a star rating.

CMS Care Compare ratings, data as of September 1, 2026 · CCN 555312 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 19, 2024, inspectors cited 5 health deficiencies (the California average is 15.6, the national average 9.2).

None of its 18 health citations since January 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

CMS links it to Adventist Health, an affiliated group of 5 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
5E
0F
Potential for minimal harm
0A
1B
0C
May 19, 2024Standard inspection · 5 citations
  1. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 12, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure three (3) of four (4) sampled Residents (Residents 4, 60, and 111) and/or the Residents' representatives were informed and provided written information regarding the right to formulate an advance directive (a written statement of a resident's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the resident be unable to communicate them to the doctor). This deficient practice had the potential for Residents 4, 60, and 111 and/or residents' representative to not know their rights and cause conflict in carrying out the Residents wishes for medical treatment and health care decisions.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 13, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe and sanitary conditions were maintained in the kitchen as indicated on the facility policy when: 1. Dietary Aid 1 (DA 1) and Dietary Aid 2 (DA 2), observed with a beard, did not have a beard cover, while in the kitchen food preparation area. 2. An opened bottle of browning and seasoning sauce and a 60 ounce (oz, unit of mass, weight or volume) container of crushed pepper was observed unlabeled and undated. These deficient practices had the potential to result in pathogen (germ) exposure to residents, which could place the residents at risk for developing foodborne illness (food poisoning with symptoms including upset stomach, stomach cramps, nausea, vomiting, diarrhea, and fever) which could lead to other serious medical complications and hospitalization.
  3. E
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 12, 2024
    Inspectors wroteBased on interview and record review, the facility failed to offer five (5) of 5 sampled residents (Residents 4, 60, 61, 62, and 110) the Covid-19 (a respiratory viral infection that affects primarily the lungs and result in cough and difficulty breathing) vaccine (substance used to stimulate immunity to particular infectious disease) and failed to provide a documented evidence that the resident or their the resident's responsible party (RP) were provided education regarding the benefits and potential risks associated with COVID-19 vaccine. This deficient practice had the potential to expose the residents of the facility to Covid-19 infection.
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 12, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent the development of a pressure ulcer (refers to localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) for one of one sampled resident (Resident 60) by leaving the resident in chair without a pressure relieving device for five hours and 30 minutes in accordance with the facility policy. This deficient practice had the potential for Resident 60 to develop pressure ulcer.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 12, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 111) was free from accident hazards in accordance with the facility policy when Resident 111's Family Member 1 (FM1), who was not provided training on how to assist resident with meals was observed giving the resident a drink through a straw while the resident's head of bed was flat. This deficient practice had the potential for Resident 111 to choke (have severe difficulty in breathing because of a constricted or obstructed throat or a lack of air) or aspirate (occurs when contents such as food, drink, saliva or vomit enters the lungs).
June 18, 2023Standard inspection · 8 citations
  1. E
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to assess 8 of 8 sampled residents (Residents 8, 9, 10, 11, 12, 13, 14, and 15) for the risk of entrapment (an event in which a resident is caught, trapped, or entangled in the space in or about the bed and bed rail) from bed rails (adjustable metal or rigid plastic bars that attach to the bed) prior to installation, and failed to ensure safety standards were met prior to installation by ensuring bed dimensions were measured based on the residents' size and weight. This deficient practice placed Residents 8, 9, 10, 11, 12, 13, 14, and 15 at risk for entrapment that could cause serious harm, injury, or death.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure sanitary and clean environment was maintained in the kitchen. During the inspection of the kitchen the following were observed: 1. One open/ripped plastic bag containing garlic bread in the freezer was not labeled and dated when it was opened. 2. One dairy crate had flour tortillas and was labeled as dice chicken. 3. The dishwasher during rinse cycle (clean water as a final stage in washing) did not function since 6/7/2023 and the temperatures were not within normal ranges (were below 180 degrees Fahrenheit). 4. The facility had dairy crates as food storage containers: There were 52 open dairy crates in the walking freezer, on the second freezer there were 120 dairy crates, and inside the dry food storage there were 40 dairy crates. [...]
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to treat one (1) of eight (8) sampled residents (Resident 13) with dignity and respect in accordance with the facility's Privacy and Dignity of Residents policy and procedure. This deficient practice had the potential to result in decreased self-esteem and self-worth of Resident 13.
  4. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow its policy on Advanced Directives (written instructionrecognized under State law relating to the provision of health care when the individual is incapacitated [inability to perform regular daily activities because of a serious health condition]) by failing to inform and provide documented notification for 1 of 8 sampled residents (Resident 11) of the right to formulate an advanced directive. This deficient practice had the potential to deny Resident 11 the right to request or refuse medical care and treatment.
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on interview, observation, and record review the facility failed to develop and implement an individualized and comprehensive care plan to meet the individual needs for two (2) of 8 sampled residents (Resident 11 and Resident 13) by failing to: 1. Implement interventions outlined in Resident 11's care plan indicating the need to ensure the residents blood glucose (blood sugar found in the blood, which is the body's primary source of energy) levels were maintained within the normal range of 80-100 milligrams (mg)/deciliter (dL, metric unit of capacity). 2. Implement interventions to address Resident 13's scrotal edema (a type of swelling in the pouch of skin that holds the testicles). These deficient practices placed Residents 11 and 13 at risk for lack or delay in delivery of care and services necessary for the residents' overall well being. Cross reference: [...]
  6. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop an activity plan for 1 of 8 sampled residents (Resident 13) that reflected his needs and interests as indicated in the Activity Program Overview policy and procedure. This deficient practice had the potential for Resident 13 to experience boredom.
  7. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure 1 of 1 sampled resident (Resident 13) who was at risk for skin breakdown and pressure injuries (PI, areas of damaged skin caused by staying in one position for too long), had interventions to prevent PIs. This deficient practice had the potential for Resident 13 to develop PIs which could lead to discomfort, hospitalization and death.
  8. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the intravenous (IV, is a therapy that delivers liquid substances directly into a vein) tubing was labeled for 1 of 1 sampled resident (Resident 15) as indicated in the facility's Intravenous Therapy, Peripheral Site Maintenance Policy and Procedure. This deficient practice placed Resident 15 at risk for IV complications.
January 9, 2020Standard inspection · 5 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2020
    Inspectors wroteBased on interview and record review, the facility failed to develop a plan of care for two of ten sampled residents (Resident 3 and 55) as indicated in the facility's policy and procedure. a. For Resident 3, the facility failed to develop a specific plan of care for the use of chlordiazepoxide (a prescription medicine used to treat certain anxiety disorders and symptoms of alcohol withdrawal). b. For Resident 55, the facility failed to develop an individualized care plan for the use of Meropenem (an antibiotic that used to treat severe infections of the skin or stomach). These deficient practices had the potential for the residents not to adequate receive nursing interventions and not to meet their goals.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2020
    Inspectors wroteBased on interview and record review, the facility failed to ensure one of ten sampled residents (Resident 56) received treatment to apply dressing to surgical wound site after shower as per physician's order. This deficient practice had a potential for lack of care and treatment on the surgical wound.
  3. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2020
    Inspectors wroteBased on observation, interview, and record review, the facility failed to monitor the behaviors and side effects for one of ten sampled residents (Resident 3) for the use of psychotropic (any drug that affects brain activities associated with mental processes and behavior) medication as indicated in the physician orders. This deficient practice had the potential for inadequate monitoring for effectiveness and adverse consequences of the medication.
  4. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2020
    Inspectors wroteBased on interview and record review the facility failed to ensure one of ten sampled resident's (Resident 58) Skilled Nursing Dialysis Record form was accurate and complete. This deficient practice had a potential for misinformation and misleading information of the care and treatment of the resident.
  5. B
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) January 31, 2020
    Inspectors wroteBased on interview and record review, the facility failed to provide to two of ten sampled residents (Resident 4 and 6) and their Family Member (FM), a written notice of proposed discharge prior to the residents discharge. Resident 4's written notice of proposed discharge had not been completed. This deficient practice had the potential for Resident 4 and 6 and their FM not have an opportunity to exercise their rights to appeal if they believe that the discharge was inappropriate.

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)not reported4.523.86
Registered nursesnot reported0.670.69
All nursing staff on weekendsnot reported4.093.42
Nurse aidesnot reported
Licensed practical nursesnot reported
Nursing staff turnover (share who left in a year)not reported36.7%45.8%
Registered nurse turnovernot reported38.1%42.9%
Administrators who leftnot reported

CMS note on this home's staffing data: This facility did not submit staffing data.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for California

JobMedianMiddle halfEmployed
California, all employers
CNAs (nursing assistants)$22.90$22.04 to $26.35110,060
LPNs and LVNs$38.34$35.98 to $45.0682,850
Registered nurses$67.44$58.87 to $83.25338,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For White Memorial Medical Ctr Dp. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for White Memorial Medical Ctr Dp's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (68.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

68.4% this home

Better than the national rate

US median of homes 51.5% · California: 301 better, 190 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 77 eligible stays.

Potentially preventable readmissions

10.8% this home

No different from the national rate

US median of homes 10.7% · California: 10 better, 22 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 81 eligible stays.

Infections that led to a hospital stay

9.0% this home

No different from the national rate

US median of homes 7.1% · California: 8 better, 48 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 38 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.

Median of homes: California59.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025.

Falls with major injury

Not reported

CMS note: The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.

Median of homes: California0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025.

New or worsened pressure ulcers

Not reported

CMS note: The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.

Median of homes: California0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025.

Medication list given at discharge

Not reported

CMS note: The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.

Median of homes: California96.2% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: WHITE MEMORIAL MEDICAL CENTER. CMS links this home to Adventist Health, a group of 5 nursing homes averaging 4 stars overall.

NameRoleTypeShareSince
Owens, FrancisW-2 managing employeeIndividual09/15/2022
Raffoul, JohnW-2 managing employeeIndividual06/08/2010
Beckett, AnnCorporate directorIndividual01/01/2024
Cherry, RobertCorporate directorIndividual05/05/2017
Daggett, JonathanCorporate directorIndividual01/01/2024
Davis, AndrewCorporate directorIndividual05/05/2017
Fehr, JoyCorporate directorIndividual10/01/2020
Freedman, JohnCorporate directorIndividual09/26/2016
Heinrich, KerryCorporate directorIndividual06/01/2015
Hofheins, ToddCorporate directorIndividual01/24/2022
Innocent, LarryCorporate directorIndividual09/09/2011
Jutzy, KennethCorporate directorIndividual01/01/2024
Newton, BradfordCorporate directorIndividual08/16/2021
Reiner, RichardCorporate directorIndividual01/16/2017
Salazar, VelinoCorporate directorIndividual09/15/2015
Wagner, JackCorporate directorIndividual12/01/2022
Woodson, MarcCorporate directorIndividual01/01/2019
Jobe, MeredithCorporate officerIndividual03/31/2014
Owens, FrancisCorporate officerIndividual09/15/2022
Raffoul, JohnCorporate officerIndividual06/29/1997
Adventist Health System/WestOperational/managerial controlOrganization06/16/1980

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on May 19, 2024: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 19, 2024: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on June 18, 2023: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 19, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."

Other nursing homes nearby

Assisted living in Los Angeles

Licensed assisted living homes in the same town or within 5 miles, each with its California inspection record.

Assisted living in California

California contacts for a concern about a nursing home

These are the official offices in California. NursingHomeClear cannot take or act on complaints.

Common questions

What is White Memorial Medical Ctr Dp's Medicare star rating?
CMS rates White Memorial Medical Ctr Dp 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and no for quality measures (CMS data as of September 1, 2026).
How many deficiencies did White Memorial Medical Ctr Dp get at its last inspection?
5 health deficiencies at the standard inspection on May 19, 2024. The California average is 15.6.
Has White Memorial Medical Ctr Dp been fined?
CMS lists no fines in the last three years.
Does White Memorial Medical Ctr Dp accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns White Memorial Medical Ctr Dp?
CMS lists 21 owners and managers, and links the home to Adventist Health. Legal business name: WHITE MEMORIAL MEDICAL CENTER.

Sources

Find a nursing home Read an inspection