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Williams Co Hillside Country L

09 876 County Rd 16, Bryan, OH 43506 · Williams County · (419) 636-4508

71 certified beds, about 65 residents a day · Government - County · Medicare and Medicaid since 1997

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 366149 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 27, 2025, inspectors cited 7 health deficiencies (the Ohio average is 10.5, the national average 9.2).

None of its 17 health citations since October 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.10 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.

30.3% of nursing staff left within the year CMS measured (Ohio average 48.7%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
3E
3F
Potential for minimal harm
0A
0B
0C
February 27, 2025Standard inspection · 7 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, staff interview, review of the facility's water management program, review of the Centers for Disease Control (CDC) guidance and review of facility policy, the facility failed to meet the requirements for a Legionella water management program. This had the potential to affect all residents. Additionally, the facility failed to maintain infection control practices during insulin administration. This affected one resident (#18) for administration of insulin. The facility census was 65.
  2. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on review of the facility submitted self-reported incidents (SRI), staff interview and review of the facility policy, the facility failed to ensure thorough investigations were completed. This affected six (#30, #31, #43, #45, #52, and #56) of six residents reviewed for thorough facility investigations. The facility census was 65.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, staff interview, medical record review and review of facility policy, the facility failed to ensure non-pasteurized eggs were cooked appropriately. This affected three (#11, #23, and #40) residents who received soft cooked eggs from the kitchen. Additionally, the facility failed to ensure staff practiced proper hand hygiene while providing meal assistance. This affected two (#26 and #49) residents observed during meal service. The facility identified five additional residents (#10, #16, #29, #41, and #58) who required assistance during meals. The facility census was 65.
  4. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, medical record review and staff interview the facility failed to ensure call lights were within reach and accessible to residents. This affected one (#52) of one resident reviewed for call lights. The facility census was 65.
  5. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on medical record review, observation and staff interview, the facility failed to ensure privacy curtains were maintained in good repair. This affected two residents (#3 and #29) of two residents reviewed for privacy curtains. The facility census was 65.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, staff interview and review of the facility policy, the facility failed to ensure medications were not left at the bedside. This affected one (#47) of one resident reviewed for medication storage. The facility identified five (#22, #25, #33, #55, and #56) additional residents who were cognitively impaired and independently mobility residing on the 800-Hall. The facility census was 65.
  7. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on medical record review, staff interview and review of the facility bowel protocol, the facility failed to implement bowel interventions. This affected two (#24 and #52) of two residents reviewed for bowel protocol. The facility census was 65.
October 28, 2022Standard inspection · 6 citations
  1. F
    Ensure staff are vaccinated for COVID-19
    F888 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 1, 2023
    Inspectors wroteBased on review of the facility's staff vaccination COVID-19 log, staff interview, review of the facility's policy, and review of the Centers of Medicare and Medicaid Services (CMS) memorandum QSO-23-02-ALL, the facility failed to ensure staff were COVID-19 vaccinated, had an approved exemption, or had been identified as appropriate for a temporary delay per Center for Disease Control and Prevention (CDC) guidance. The vaccination rate for the facility was calculated at 74%. This had the potential to affect all 65 residents currently residing in the facility.
  2. F
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 21, 2022
    Inspectors wroteBased on observation, staff interview, review of the dishwasher temperature log, and review of the facility's policy, the facility failed to ensure the dishwashing machine maintained the appropriate temperature for effective sanitation. This had the potential to affect 64 residents who resided in the facility and received food from the kitchen. Resident #41 received no food by mouth and thus no food from the kitchen. The facility census was 65.
  3. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2022
    Inspectors wroteBased on observation, resident interview, staff interview, medical record review, review of the Weather Channel's weather report, and review of the facility's policy, the facility failed to ensure residents were provided consistent individualized activities of their choice to meet their interests and psychosocial needs. This affected one (Resident #3) of one resident reviewed for choices. The facility census was 65.
  4. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2022
    Inspectors wroteBased on medical record review, review of the facility's Self-Reported Incidents (SRI), staff interview, and review of the facility's policy, the facility failed to report an allegations of abuse to the State Survey Agency. This affected one (Resident #35) of 24 residents reviewed for abuse. The facility census was 65.
  5. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2022
    Inspectors wroteBased on resident interview, family interview, medical record review, staff interview and review of the facility's policy, the facility failed to ensure residents and their representatives were properly notified of scheduled care conference meetings so they had the opportunity to attend. This affected one (Resident #59) of 19 residents whose care plans were reviewed. The facility census was 65. Findings Include: Review of Resident #59's medical record revealed an admission date of 08/24/22. Diagnoses included history of COVID-19, cognitive communication deficit, generalized anxiety disorder, type II diabetes mellitus, and major depressive disorder. Review of Resident #59's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 12 indicating Resident #59 was moderately cognitively impaired. [...]
  6. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2022
    Inspectors wroteBased on medical record review, observations, and staff interview, the facility failed to ensure residents who required assistance from staff with activities of daily living (ADL) received adequate and timely assistance with grooming. This affected two (Resident #19 and #48) of two residents reviewed for ADL care. The facility identified all 65 residents required assistance from staff with bathing and 64 residents required assistance from staff with dressing. The facility census was 65.
October 17, 2019Standard inspection · 4 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased observation, resident interview, visitor interview, and staff interview, the facility failed to maintain comfortable temperatures in the main dining room. This affected seven residents (#13, #30, #47, #6, #272, #59, and #51), as well as a visitor eating lunch in the main dining room. The facility identified 22 residents who were eating lunch in the main dining room. The facility census was 70.
  2. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on medical record review, review of the facility self reported incident (SRI), resident interview, staff interview, and review of facility policy, the facility failed to implement their abuse policy when an allegation of staff to resident abuse was alleged and not investigated thoroughly. This affected one (#46) of one resident reviewed for abuse The facility census was 70.
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on medical record review, review of the facility self reported incident (SRI), resident interview, staff interview, and review of facility policy, the facility failed to investigate an allegation of staff to resident abuse thoroughly. This affected one (#46) of one resident reviewed for abuse The facility census was 70.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 31, 2019
    Inspectors wroteBased on medical record review, staff interview, and facility protocol review, the facility failed to initiate the bowel protocol for one resident (#57) of two reviewed for constipation. The facility census was 70.

Fire safety inspections

9 fire safety citations on file: 3 on February 27, 2025, 5 on October 28, 2022, 1 on October 17, 2019.

Every fire safety citation9 citations
  1. F
    Meet other general requirements that are deficient.
    K 500 · February 27, 2025 · Corrected (the home has a date of correction)
  2. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · February 27, 2025 · Corrected (the home has a date of correction)
  3. E
    Have proper medical gas storage and administration areas.
    K 923 · February 27, 2025 · Corrected (the home has a date of correction)
  4. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · October 28, 2022 · Corrected (the home has a date of correction)
  5. F
    Provide properly protected cooking facilities.
    K 324 · October 28, 2022 · Corrected (the home has a date of correction)
  6. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 28, 2022 · Corrected (the home has a date of correction)
  7. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 28, 2022 · Corrected (the home has a date of correction)
  8. E
    Have proper medical gas storage and administration areas.
    K 923 · October 28, 2022 · Corrected (the home has a date of correction)
  9. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · October 17, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)4.103.693.86
Registered nurses0.730.640.69
All nursing staff on weekends3.723.283.42
Nurse aides2.36
Licensed practical nurses1.01
Nursing staff turnover (share who left in a year)30.3%48.7%45.8%
Registered nurse turnover0.0%43.9%42.9%
Administrators who left0

CMS expects 3.75 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.26 on weekdays and 3.72 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.59 in April to June 2025 to 4.10 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.100.734.263.72 5.7%0 of 9065
Oct to Dec 20253.690.743.723.61 18.4%0 of 9267
Jul to Sep 20253.680.733.673.72 15.2%0 of 9266
Apr to Jun 20253.590.753.663.41 10.1%0 of 9164
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Trains nurse aides: this home runs a state-approved CNA program (state list: ODH Nurse Aide Training Program Locations, as of October 8, 2026). A nursing home cannot charge aides it employs, or has offered a job, for state-approved training (42 CFR 483.152(c)). See Hillside Country Living CNA training on CareerFunded, our sister site for career training.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Ohio

JobMedianMiddle halfEmployed
Ohio, all employers
CNAs (nursing assistants)$18.76$17.93 to $21.4463,280
LPNs and LVNs$29.78$27.34 to $31.6839,900
Registered nurses$39.67$38.08 to $47.61143,730
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Williams Co Hillside Country L. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
16.25.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.40.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.40.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.23.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
12.11.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
13.26.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.73.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.48.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
14.524.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.512.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Williams Co Hillside Country L's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (38.8% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

38.8% this home

No different from the national rate

US median of homes 51.5% · Ohio: 147 better, 20 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 31 eligible stays.

Potentially preventable readmissions

10.5% this home

No different from the national rate

US median of homes 10.7% · Ohio: 3 better, 7 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 40 eligible stays.

Infections that led to a hospital stay

6.3% this home

No different from the national rate

US median of homes 7.1% · Ohio: 1 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 26 eligible stays.

Self-care and mobility at discharge

33.3% this home

Median of homes: Ohio55.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 24 residents counted.

Falls with major injury

0.0% this home

Median of homes: Ohio0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 26 residents counted.

New or worsened pressure ulcers

8.5% this home

Median of homes: Ohio1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 26 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Ohio100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 5 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: WILLIAMS COUNTY OFFICE OF AUDITOR.

NameRoleTypeShareSince
Williams County Office of Auditor5% or greater direct ownership interestOrganization100%05/24/2012
Hauer, MarciaOperational/managerial controlIndividual10/14/2014

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on February 27, 2025: "Respond appropriately to all alleged violations."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on February 27, 2025: "Reasonably accommodate the needs and preferences of each resident."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on February 27, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on February 27, 2025: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Common questions

What is Williams Co Hillside Country L's Medicare star rating?
CMS rates Williams Co Hillside Country L 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Williams Co Hillside Country L get at its last inspection?
7 health deficiencies at the standard inspection on February 27, 2025. The Ohio average is 10.5.
Has Williams Co Hillside Country L been fined?
CMS lists no fines in the last three years.
Does Williams Co Hillside Country L accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Williams Co Hillside Country L?
CMS lists 2 owners and managers. Legal business name: WILLIAMS COUNTY OFFICE OF AUDITOR.

Sources

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