Willowbrooke Court Skilled Care Center - Edgewater
23305 Blue Water Circle, Boca Raton, FL 33433 · Palm Beach County · (561) 368-5600
60 certified beds, about 27 residents a day · Non profit - Corporation · Medicare since 1984
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105489 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 27, 2025, inspectors cited 0 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 4 health citations since August 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.66 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 1.46 of those hours.
11.6% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Acts Retirement-Life Communities, an affiliated group of 27 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
March 27, 2025Standard inspection · 0 citations
December 14, 2023Standard inspection · 2 citations
- F Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow standardized recipes to ensure that food was appetizing, palatable, and flavorful that could potentially affect any resident who may request Chicken Noodle soup with their meals. This practice could affect 18 out of 19 residents residing on the 3rd floor, certified section.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review and interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety potentially for 18 out of 19 residents residing on the 3rd floor, certified section.
August 4, 2022Standard inspection · 2 citations
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interviews, record and policy review, the facility failed to ensure that antipsychotic medication had a clinical indication for use, that the ordering Prescriber had conducted a comprehensive assessment of the resident and that behaviours were adequately monitored for 1 of 5 sampled residents reviewed for the unnecessary medication (Resident #46).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, record review of policy & procedure review, the facility failed to properly dispose of a remaining powder medication packet for 1 of 6 sampled residents observed during a Medication Administration Observation, Resident #149; failed to ensure it maintained the resident's medication in line of sight, during a Medication Administration Observation, for 1 of 6 sampled residents observed, Resident #149; failed to properly dispose of an unsecured, expired over-the-counter (OTC) medication at the resident's bedside for 1 of 13 residents observed during an observational tour, Resident #17; and failed to ensure it properly secured medication as a 'loose' pill was observed on the dining room patio floor during a facility residents' activity.
Fire safety inspections
5 fire safety citations on file: 5 on March 27, 2025.
Every fire safety citation5 citations
- F Provide emergency officials' contact information.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.66 | 3.82 | 3.86 |
| Registered nurses | 1.46 | 0.73 | 0.69 |
| All nursing staff on weekends | 4.47 | 3.49 | 3.42 |
| Nurse aides | 2.69 | ||
| Licensed practical nurses | 0.52 | ||
| Nursing staff turnover (share who left in a year) | 11.6% | 41.4% | 45.8% |
| Registered nurse turnover | 16.7% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.93 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.74 on weekdays and 4.47 on weekends, 6% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.85 in April to June 2025 to 4.66 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.66 | 1.46 | 4.74 | 4.47 | 0.0% | 0 of 90 | 27 |
| Oct to Dec 2025 | 4.49 | 1.38 | 4.54 | 4.37 | 0.0% | 0 of 92 | 21 |
| Jul to Sep 2025 | 4.54 | 1.37 | 4.63 | 4.33 | 0.0% | 0 of 92 | 18 |
| Apr to Jun 2025 | 4.85 | 1.49 | 4.96 | 4.56 | 0.0% | 0 of 91 | 19 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.0 | 4.5 | 4.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.3 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.0 | 9.1 | 12.0 |
Owners and operators
Legal business name: ACTS RETIREMENT-LIFE COMMUNITIES INC. CMS links this home to Acts Retirement-Life Communities, a group of 27 nursing homes averaging 4.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Acts Acquisition and Development Company LLC | Indirect ownership interest | Organization | 01/01/2003 | |
| Acts Alliance Management LLC | Indirect ownership interest | Organization | 01/01/2003 | |
| Acts Communities of Maryland, Inc. | Indirect ownership interest | Organization | 04/01/2019 | |
| Acts Legacy Foundation, Inc. | Indirect ownership interest | Organization | 12/31/2022 | |
| Acts Retirement Services, Inc | Indirect ownership interest | Organization | 03/24/2009 | |
| Acts Signature Community Services Inc | Indirect ownership interest | Organization | 12/31/2022 | |
| Bonita Springs Retirement Village Inc | Indirect ownership interest | Organization | 11/01/2024 | |
| Mease Life Inc | Indirect ownership interest | Organization | 10/01/2023 | |
| Allmond, Susan | Corporate director | Individual | 01/01/2015 | |
| Brod, Kathryn | Corporate director | Individual | 02/15/2024 | |
| Callaway, Warren | Corporate director | Individual | 03/30/2022 | |
| Chamberlain, Linda | Corporate director | Individual | 01/01/2025 | |
| Christiansen, Karen | Corporate director | Individual | 01/26/2009 | |
| Detweiler, Harold | Corporate director | Individual | 01/26/2009 | |
| Esterhai, John | Corporate director | Individual | 05/01/1996 | |
| Gerner, Elric | Corporate director | Individual | 04/01/2009 | |
| Glynn, James | Corporate director | Individual | 01/01/2023 | |
| Grant, Gerald | Corporate director | Individual | 01/26/2009 | |
| Greer, Jason | Corporate director | Individual | 03/30/2022 | |
| Kelly, Michael | Corporate director | Individual | 02/11/2020 | |
| Lammers, John | Corporate director | Individual | 12/15/2020 | |
| Lawson, Daniel | Corporate director | Individual | 06/11/2019 | |
| Mashner, Marvin | Corporate director | Individual | 01/01/1991 | |
| Middlebrooks, Daniel | Corporate director | Individual | 01/01/2023 | |
| Reichard, Dawn | Corporate director | Individual | 06/01/2025 | |
| Ahern, Susan | Corporate officer | Individual | 01/01/2020 | |
| Allmond, Susan | Corporate officer | Individual | 01/01/2025 | |
| Christiansen, Karen | Corporate officer | Individual | 05/25/2010 | |
| Fox, Glenn | Corporate officer | Individual | 01/01/2017 | |
| Gerner, Elric | Corporate officer | Individual | 01/01/2010 | |
| Grant, Gerald | Corporate officer | Individual | 06/01/2005 | |
| Lawson, Daniel | Corporate officer | Individual | 01/01/2025 | |
| Mashner, Marvin | Corporate officer | Individual | 01/01/2025 | |
| Acts Management Services, Inc. | Operational/managerial control | Organization | 01/01/2012 | |
| Acts Retirement-Life Communities Inc | Operational/managerial control | Organization | 01/01/2012 | |
| Acts Retirement-Life Communities Management, LLC | Operational/managerial control | Organization | 12/31/2022 | |
| Ahern, Susan | Operational/managerial control | Individual | 01/01/2020 | |
| Christiansen, Karen | Operational/managerial control | Individual | 01/26/2009 | |
| Fox, Glenn | Operational/managerial control | Individual | 01/01/2017 | |
| Grant, Gerald | Operational/managerial control | Individual | 01/26/2009 | |
| U.s. Bank | Trustee of the SNF | Organization | 07/09/2025 | |
| Acts Management Services, Inc. | Adp of the SNF | Organization | 07/17/2025 | |
| Acts Retirement-Life Communities Inc | Adp of the SNF | Organization | 01/01/2012 | |
| Acts Retirement-Life Communities Management, LLC | Adp of the SNF | Organization | 07/17/2025 | |
| Baker Tilly Advisory Group LP | Adp of the SNF | Organization | 02/03/2025 | |
| Baker Tilly Us LLP | Adp of the SNF | Organization | 11/05/2024 | |
| U.s. Bank | Adp of the SNF | Organization | 07/12/2025 | |
| Ahern, Susan | Adp of the SNF | Individual | 01/01/2020 | |
| Christiansen, Karen | Adp of the SNF | Individual | 05/25/2010 | |
| Fox, Glenn | Adp of the SNF | Individual | 01/01/2017 | |
| Grant, Gerald | Adp of the SNF | Individual | 06/01/2005 | |
| Nembhard, Donovan | Adp of the SNF | Individual | 10/01/2017 | |
| Palhano, Melissa | Adp of the SNF | Individual | 09/26/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on December 14, 2023: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on August 4, 2022: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
Other nursing homes nearby
- Boca Pointe Center for Rehabilitation and Healing Boca Raton, 0.6 mi · 5 of 5 stars · 15 citations
- Boca Circle Rehabilitation Center Boca Raton, 1.3 mi · 2 of 5 stars · 39 citations
- Encore at Boca Raton Rehabilitation and Nursing Ce Boca Raton, 1.7 mi · 4 of 5 stars · 34 citations
- Legacy at Boca Raton Rehabilitation and Nursing Ce Boca Raton, 2.2 mi · 4 of 5 stars · 32 citations
- Willowbrooke Court at St. Andrews Estates Boca Raton, 2.6 mi · 4 of 5 stars · 17 citations
- Menorah House Boca Raton, 3.6 mi · 3 of 5 stars · 31 citations
- Health Center at Sinai Residences Boca Raton, 3.6 mi · 5 of 5 stars · 7 citations
- Avante at Boca Raton, Inc. Boca Raton, 3.6 mi · 1 of 5 stars · 48 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Willowbrooke Court Skilled Care Center - Edgewater's Medicare star rating?
- CMS rates Willowbrooke Court Skilled Care Center - Edgewater 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Willowbrooke Court Skilled Care Center - Edgewater get at its last inspection?
- 0 health deficiencies at the standard inspection on March 27, 2025. The Florida average is 7.1.
- Has Willowbrooke Court Skilled Care Center - Edgewater been fined?
- CMS lists no fines in the last three years.
- Does Willowbrooke Court Skilled Care Center - Edgewater accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Willowbrooke Court Skilled Care Center - Edgewater?
- CMS lists 53 owners and managers, and links the home to Acts Retirement-Life Communities. Legal business name: ACTS RETIREMENT-LIFE COMMUNITIES INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.