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Home / California / Anaheim

Anaheim Crest Nursing Center

3067 W Orange Avenue, Anaheim, CA 92804 · Orange County · (714) 827-2440

83 certified beds, about 78 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1990

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 555445 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 21, 2026, inspectors cited 27 health deficiencies (the California average is 15.6, the national average 9.2).

None of its 66 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.22 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.53 of those hours.

24.7% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to Cambridge Healthcare Services, an affiliated group of 32 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 66 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
41D
13E
0F
Potential for minimal harm
0A
12B
0C
May 21, 2026Standard inspection, Complaint inspection · 27 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record and facility P&P review, the facility failed to ensure two of 20 final sampled residents (Residents 3 and 6) and one nonsampled resident (Resident 56) were treated with respect and dignity. * The facility failed to ensure the video with Residents 3, 6, and 56 on it was not posted in the social media . This failure posed the risk to negatively affect the residents' psychosocial well-being.
  2. E
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure four of five final sampled residents (Residents 2, 8, 49, and 83) reviewed for unnecessary medications and one of 20 final sampled residents (Resident 1) were free from unnecessary psychotropic medications. * The facility failed to ensure the monitoring of meal intake related to the use of the mirtazapine medication was accurate for Resident 1. The facility failed to ensure the monitoring of Resident 1's meal intake in the MAR matched the CNA documentation when the resident ate less than 50%. *The facility failed to consistently monitor Resident 2's behaviors related to the use of the trazodone (antidepressant medication), sertraline (antidepressant medication) and Seroquel (antipsychotic medication) medications. [...]
  3. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on interview, record review and facility P& review, the facility failed to ensure two of 20 final sampled residents (Residents 3 and 6) and one nonsampled resident (Resident 56) were free from abuse or exploitation as per the facility's P&P. * The facility failed to ensure the facility's protocols were discussed prior to providing activities to Residents 3, 6 and 56 who were in the video posted in the social media. This failure put the residents at risk for potential abuse and exploitation.
  4. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the comprehensive care plan was developed and implemented to reflect the individual care needs for four of 20 final sampled residents (Residents 17, 23, 49, and 68). * The facility failed to develop a care plan problem to address Resident 17's new diagnosis of prurigo nodularis (a chronic, debilitating skin condition characterized by the eruption of intensely itchy, firm, and hard bumps (nodules) on the skin). * The facility failed to develop a care plan problem to address Resident 23's use of CPAP machine at the bedside. * The facility failed to implement bilateral floor mats per Resident 49's care plan for falls. In addition, the facility failed to monitor Resident 49's urinary output per his care plan for the use of an indwelling urinary foley catheter. [...]
  5. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, the facility failed to provide the necessary care and services to ensure four of 20 final sampled residents (Residents 8, 17, 37, and 68) attained and maintained their highest practicable physical well-being. * The facility failed to ensure Resident 17's treatments were updated and directed towards Resident 17's newly identified diagnosis of prurigo nodularis rather than continued treatment for a dermatological rash. In addition, the facility failed to ensure the physician's order for therapeutic shampoo was followed. * The facility failed to ensure insulin injection sites were rotated per the physician's order for Residents 8 and 37. [...]
  6. E
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, and medical record review, the facility failed to ensure the appropriate care and services for the use of the GT for three of three final sampled residents (Residents 5, 11, and 81) reviewed for GT care. * The facility failed to ensure Resident 5 and 11's free flush water bag was labeled with the resident's name, date, and start time. Additionally, the facility failed to label the piston syringe with the resident's name, date, and time the syringe was changed. * The facility failed to ensure Resident 81's enteral free water bag via enteral pump was labeled with resident's name, date, time, and initials by the nurse. These failures had the potential to place Residents 5, 11, and 81 at risk for complications related to the use of the GT.
  7. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the respiratory care and services were provided in accordance with professional standards for four of 20 final sampled residents (Residents 5, 23, 35, and 89) and two nonsampled residents (Residents 57 and 74). * The facility failed to ensure the oxygen was administered as ordered for Resident 5. In addition, the facility failed to ensure Resident 5's nasal cannula was labeled. * The facility failed to ensure Resident 23's oxygen tubing was labeled and dated. In addition, the facility failed to ensure a physician's order was obtained and the appropriate instructions were obtained to maintain the appropriate care of Resident 23's CPAP machine, mask and tubing. * The facility failed to ensure Resident 35's nasal cannula was labeled. [...]
  8. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, and facility P&P review, the facility failed to ensure food safety were followed in the facility's kitchen. * Expired food was not discarded. * Food was not properly dated and labeled. These failures posed the risk for food borne illnesses in a highly susceptible resident population of 69 residents who received food prepared in the kitchen.
  9. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure complete and accurate medical records for six of 20 final sampled residents (Residents 2, 7, 9, 10, 13, and 49). * The facility failed to accurately document the prescribed dosage of Trazodone, an antidepressant medication, on Resident 2's signed consent form. Furthermore, the facility failed to ensure that Resident 2's Do Not Resuscitate (DNR) status was maintained within his electronic medical record. * Resident 7's shift monitoring for left upper extremity edema did not match the weekly nursing progress note. * The facility failed to ensure the POLST for Residents 9 and 49 were completed. * The facility failed to ensure Resident 10's medical record had the completed POLST Form of the resident on file. [...]
  10. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to maintain the infection prevention control program and practices designed to provide a safe and sanitary environment to help prevent the transmission of communicable diseases and infections. * The facility failed to maintain an accurate infection control surveillance program for November 2025 through April 2026. The facility conducted surveillance only on the residents who exhibited signs and symptoms of an infection and were prescribed antimicrobial medications. The facility failed to ensure the residents exhibited signs and symptoms of an infection but were not prescribed antimicrobial medications were included in the facility's infection control surveillance log, and in the monthly infection surveillance report. [...]
  11. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure two of five sampled residents for unnecessary medications (Residents 8 and 83) reviewed for informed consents were provided the right to self-determination regarding the use of the psychotropic medications and treatments. * The facility failed to ensure Resident 83's informed consent for the mirtazapine (antidepressant medication) showed nonpharmacological approaches used. Additionally, the prescribing physician did not sign the informed consent form. * The facility failed to ensure Resident 8's informed consents for the alprazolam (antianxiety medication), bupropion (antidepressant medication) and sertraline (antidepressant medication) showed whether the medications had caution and warning summary, FDA-approved use, and a black warning label. [...]
  12. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medications were safely administered for one of 74 residents (Resident 64). * Resident 64 had the Zoryve Cream 0.3% (a prescription medication used to treat inflammatory skin conditions) at bedside. However, Resident 64 did not have a physician's order to keep the medication at the bedside. This failure had the potential for the resident to administer the medication inaccurately, develop adverse reactions, and negatively affect the resident's well-being.
  13. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to obtain and maintain a copy of the Advance Directive for one of seven final sampled residents (Resident 12) investigated for Advance Directives. * Resident 12's Advance Directive was not in the medical record. This failure had the potential to result in the resident's wishes regarding medical treatment and services not being followed if they became unable to make their own medical decisions.
  14. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record, and facility P&P review, the facility failed to ensure one of 20 residents reviewed for functional assessments (Resident 3) was completely assessed. * The facility failed to ensure Resident 6's use of transfer pole was assessed and documented. This failure had the potential to result in unnecessary use of, ineffective and/ or lack of monitoring of transfer pole use which could negatively affect resident's practicable mental, physical, and psychosocial well-being.
  15. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the risk and development of pressure injuries for one of one final sampled resident (Resident 49) reviewed for pressure injuries. * The facility failed to provide a low air loss mattress for Resident 49 per the physician's order. This failure posed Resident 49 at risk for the development or worsening of pressure injuries.
  16. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided for two of three final sampled residents (Residents 13 and 79) reviewed for accidents. *Resident 13 had an unwitnessed fall incident on 5/7/26. Resident 13's post-fall neurological assessment was incomplete. * The facility failed to ensure the safe smoking practices were followed for one resident who smoked in the facility as evidenced by Resident 79 who was assessed as requiring supervision while smoking and with a history of non-compliance with the facility's smoking P&P was permitted to keep the cigarettes, lighters, and other smoking articles/materials in his possession. These failures had the potential for adverse outcomes related to accidents.
  17. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure one of two final sampled residents (Resident 49) reviewed for nutrition received an acceptable nutritional service. * The facility failed to monitor weekly weights for Resident 49 per physician's orders. This failure had the potential risk of nutritional interventions not being implemented in a timely manner.
  18. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, and medical record review, the facility failed to provide the necessary care and services to maintain the intravenous (IV) accesses for one of one final sampled resident (Resident 68) reviewed for IV therapy. * The facility failed to ensure the midline line external catheter baseline measurements were obtained and documented for Resident 68. This failure had the potential to delay the identification of IV catheter related complications for the resident.
  19. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure appropriate pain management for one of one final sampled residents (Resident 49) reviewed for pain management. * The facility failed to administer Resident 49's prescribed lidocaine patch (a topical adhesive patch containing the local anesthetic lidocaine, designed to deliver the medication directly through the skin to numb a specific area) per the physician's orders. In addition, the facility failed to ensure the nonpharmacological interventions were provided for Resident 49 prior to the administration of his pain medication and the side effects of the pain medication were monitored per Resident 49's care plan. These failures had the potential to result in ineffective pain management and unnecessary discomfort for Resident 49.
  20. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure the dialysis care and services were provided for one of one final sampled resident (Residents 7) reviewed for dialysis care. * The facility failed to ensure the Dialysis Communication Forms for Resident 7 were completed and accurate on multiple dates. This failure had the potential of not identifying negative outcomes for Resident 7.
  21. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, and facility document review, the facility failed to ensure the facility staffs (RN 1, RN 2, and LVN 7) had specific competencies and standard of practice skill sets needed to provide the safe and efficient nursing care to the residents. * The facility failed to ensure RNs 1 and 2 were competent on assessing the Permacath (dialysis access) for Resident 7. * The facility failed to ensure LVN 7 demonstrated competency in the administration of the ophthalmic medication and nasal spray medication. These failures had the potential to put the residents at risks of the care not provided in a safe and competent manner.
  22. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services to ensure accurate administration and reconciliation of the medications. * The facility failed to ensure LVN 7 administered eye drops and nasal spray correctly to Resident 53. * The facility failed to ensure Resident 66's hydrocodone-acetaminophen (an opioid medication used to manage moderate to severe pain) tablet was documented administered in resident's MAR when the Antibiotic or Controlled Drug Record showed hydrocodone-acetaminophen was taken from Medication Cart A narcotic drawer. * The facility failed to ensure LVN 11 flushed Resident 67's GT with 15 ml of warm water in between medication as per facility's P&P. [...]
  23. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure one of five sampled residents (Resident 2) reviewed for unnecessary medications were free from unnecessary medications. * The facility failed to monitor the side effects for the use of Eliquis (blood thinner medication) for Resident 2. This failure had the potential for adverse effects related to the medication use.
  24. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, and medical record review, the facility failed to ensure the medication error rate was below 5%. The facility's medication error rate was 7.69%. One of the four licensed nurses (LVN 7) who were observed during medication administration was found to have errors. * LVN 7 failed to ensure the sodium chlorine (mineral and electrolyte supplement) medication was administered to Resident 60 with meals as per the physician's order. * LVN 7 failed to administer the correct artificial tears eye drops to Resident 53. These failures created the risk for the residents to have potential side effects or complications related to the medications including gastrointestinal discomfort from improper sodium chloride administration, and ineffective or inappropriate treatment related to the administration of incorrect sodium ophthalmic medication formulation.
  25. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, and facility P&P review, the facility failed to ensure safe medication storage in one of three medication carts (Medication Carts A) and one of one medication room inspected. * The facility failed to ensure Medication Room A was closed and locked at all times. * The facility failed to ensure internal and external medications were stored separately in Medication Room A. * The facility failed to ensure disposal of medication was signed by two nurses. These failures had the potential for the residents to be exposed to the expired medications and the potential to lead to medication errors and place the residents at risk of receiving the wrong type of medication.
  26. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview, medical record, facility record review, and facility P&P review, the facility failed to ensure one of 69 residents served with meal trays (Resident 3) the recipe was followed and prepared appropriately. * The facility failed to ensure Resident 3's chopped meat diet as ordered by the physician is followed and prepared appropriately. This had the potential for the resident not receiving adequate nutrition, and appropriate servings.
  27. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 14, 2026
    Inspectors wroteBased on observation, interview and facility document review, the facility failed to ensure the residents' care equipment were maintained in a safe operating condition. * The facility failed to ensure to monitor the Assure Platinum Blood Glucose Monitor control for one of two Assure Platinum Blood Glucose Monitor machines for Medication Cart A. This failure had the potential to result in inaccurate blood glucose readings and compromised resident care. * The facility failed to ensure the medication refrigerator in Medication Room A was free from any ice buildup. This failure had the potential to affect the stability and integrity of temperature sensitive medications.
March 25, 2026Complaint inspection · 1 citation
  1. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 17, 2026
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to protect the residents' personal privacy for two of four sampled residents (Residents 1 and 2). * The facility failed to ensure the consent for photography was obtained for Residents 1 and 2, when videos were made of the residents without their permission and posted to the social media. This posed the risk of negatively affecting the residents' dignity.
March 19, 2026Complaint inspection · 1 citation
  1. E
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 9, 2026
    Inspectors wroteBased on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the Transfer, Discharge Notices were given to Resident 1, 2, and 3's Responsible Party during the transfer to the acute care hospital. * Resident 1 was transferred to the acute care hospital on 1/10/26. The Transfer, Discharge Notice was documented as sent to the acute care hospital. * Resident 2 was transferred to the acute care hospital on 3/3/26. The Transfer, Discharge Notice was documented as sent to the acute care hospital. * Resident 3 was transferred to the hospital on [DATE]. The Transfer Discharge Notice was documented as sent to the acute care hospital. These failures had the potential to negatively impact the residents' health outcomes.
July 29, 2025Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 14, 2025
    Inspectors wroteBased on interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the P&P to ensure the reporting of a reasonable suspicion of a crime in accordance with Section 1150B for one of four sampled residents (Resident 1). * The facility failed to ensure Resident 1's sexual abuse allegation by a facility staff was reported timely to the CDPH L&C Program. This failure had the potential for abuse to go unreported and uninvestigated timely at a facility with a highly vulnerable resident population.
June 25, 2025Standard inspection, Complaint inspection · 15 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen as evidenced by: * The facility failed to ensure the kitchen utensils were clean and free of food particles or residue. * The facility failed to ensure the kitchen utensils had a smooth cleanable surface and were in good condition. * The facility failed to ensure the heavy-duty blenders used for puree preparation, the clear plastic pitchers, and a measuring pitcher used for beverages were air dried prior to storing and stacking. * The facility failed to ensure the sanitary condition of the hood over the stove was maintained. These failures had the potential for cross contamination and foodborne illnesses for the residents consuming the food prepared in the facility's kitchen.
  2. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to determine if it was safe for one nonsampled Resident (Resident 14) to self-administer the medication. * Resident 14 was observed with a medication at the bedside. Resident 14 had no physician's order, assessment, and a care plan for the self-administration of the medications. This failure had the potential for Resident 14 to administer the medication inaccurately.
  3. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 16, 2025
    Inspectors wroteBased on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the call lights were within reach for two of 19 final sampled residents (Residents 40 and 50). This failure had the potential for Residents 40 and 50 not to receive care and assistance when needed.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to develop the resident-centered care plans to reflect the individual care needs of two of 19 final sampled residents (Residents 34 and 48) * Resident 48's Care Plan addressing the resident's Mood and Behavioral Symptoms dated 1/29/24, did not include the interventions consistent with the interventions on the Informed Consent Renewal- Psychoactive Medications dated 5/11/25. * The facility failed to develop a comprehensive individualized care plan to address the interventions to address the PASARR (Preadmission Screening and Resident Review) Level II recommended interventions for Resident 34. These failures posed the risk of not providing the appropriate and individualized care to Residents 34 and 48 to meet the highest practicable mental health and well-being.
  5. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, and facility P&P review, the facility failed to ensure the medications were handled securely, accurately labeled, and stored appropriately. * The facility failed to dispose of the expired medication supplies and store the treatment cream separate from the food thickener. This failure had the potential to result in cross-contamination of the medications and posed the risk of non-licensed staff members having access to the medications.
  6. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the menus were followed and the resident nutritional needs were met when the correct portion sizes were not followed for the Mandarin Oranges. This failure had the potential for 10 out of 69 residents receiving pureed food prepared in the kitchen to not meet their nutritional needs, which may lead to nutritional related health complications.
  7. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure the medical record for one of 19 final sampled residents (Resident 44) was accurate. * The facility failed to ensure Resident 44's information on the POLST was accurate. This failure had the potential for the resident's care needs not being met as their medical information was inaccurate.
  8. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wrote3. Review of the facility's P&P titled Cleaning and Disinfection of Resident-Care Items and Equipment revised 9/2022 showed the resident-care equipment, including reusable items and durable medical equipment will be clean and disinfected according to current CDC (Center of Disease Control and Prevention - service organization that protects the public's health) recommendations for disinfection. On 6/22/25 at 0852 hours, during a general observation of the facility, LVN 1 was in Resident 40's room to verify the call light was on the floor. LVN 1 did not clean the call light when the LVN picked up the call light from the floor, put it on Resident's 40's bed then proceeded to wash her hands. LVN 1 was informed the call light was not cleaned when it was picked up from the floor. [...]
  9. B
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to revise the comprehensive care plans to address the individual care needs of two of 19 final sampled residents (Residents 26 and 48). * Resident 26 and 48's care plan interventions were not revised or modified related to skin care and cognitive function. This failure placed the residents at risk of not being provided appropriate, consistent, individualized care.
  10. B
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary GT care and services for one of two final sampled residents (Residents 22) reviewed for enteral feeding. * The facility failed to ensure Resident 22's enteral water feeding bag was changed within 24 hours. This failure posed the risk of developing complications related to enteral feeding.
  11. B
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to maintain the IV access site for one of nonsampled residents (Resident 719) consistent with the professional standards of practice. * The facility failed to ensure Resident 719's PIV was correctly labeled. This failure posed the risk for the resident to develop complications related to the IV therapy.
  12. B
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the respiratory services in a safe manner in accordance with the facility's P&P for one of one final sampled resident (Resident 38) reviewed for the respiratory care. This failure posed the risk for complications and negative health outcomes to the resident.
  13. B
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, and facility document review, the facility failed to ensure the Nurse Staffing Information was posted daily, which included the total number and actual hours worked by licensed and unlicensed nursing staff directly responsible for the resident care per shift. This failure had the potential of not having the information available to the residents and the public in a timely manner.
  14. B
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services when: * LVN 8 failed to administer Resident 520's zinc sulfate (supplement) as ordered by the physician. This failure had the potential to negatively affect the resident's well-being.
  15. B
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview, and facility P&P review, the facility failed to ensure the garbage was properly stored in two of two garbage dumpsters. This failure had the potential to attract pest/rodents that carried diseases.
August 8, 2024Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 27, 2024
    Inspectors wroteBased on interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the P&P for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act when the facility did not report an allegation of abuse to the CDPH, L&C Program for one of seven sampled residents (Resident 5). This failure had the potential for Resident 5 to be vulnerable to further abuse and emotional distress.
May 31, 2024Standard inspection, Complaint inspection · 16 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the food safety and sanitation requirements were met in the kitchen when: * The facility failed to monitor for Time/Temperature Control for Safety (TCS) foods (food that require time and temperature controls to limit the growth of illness causing bacteria) to ensure proper cool down process was followed. * The facility failed to ensure the proper hand hygiene was practiced by dietary staff in the kitchen. * The facility failed to ensure the food past the use-by date was discarded. * The facility failed to ensure the items in the refrigerator were labeled correctly. * The facility failed to properly air-dry the kitchen equipment. * The facility failed to ensure the vendors donned their hair restraints or beard restraints in the kitchen. [...]
  2. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the reasonable accommodations to meet the needs of two of 22 final sampled residents (Residents 3 and 115). * The facility failed to ensure Residents 115's call light and remote control for the bed were within resident's reach. * The facility failed to ensure Resident 3's call light was within the resident's reach. These failures had the potential to negatively impact the residents' psychosocial well-being or result in a delay to receive care.
  3. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to notify the resident's representatives of the transfer and reasons for the transfer to the acute care hospital in writing and send a copy of the notice of transfer to the representative of the Office of the State Long-Term Care (LTC) Ombudsman for one of two sampled residents (Resident 19) reviewed for hospitalization. This failure posed the risk of the resident's representatives not being aware of their appeal rights and the Ombudsman not being aware of the circumstances of the resident's transfer/discharge should an appeal be filed or requested by the resident or their representatives regarding the transfer.
  4. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure the resident or the resident's representative was provided a written bed hold policy upon transfer to the acute care hospital for one of two sampled residents (Resident 19) reviewed for hospitalization. This failure had the potential for the resident or the resident's representative to not be informed of their rights to return to the facility following a hospitalization.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on interview and medical record review, the facility failed to provide the necessary care and services to ensure one of three closed record review sampled residents (Resident 78) attained and maintained the highest practicable physical well-being. * Resident 78's had an order for stat (a common medical abbreviation for urgent or rush, means immediately) chest x-ray on [DATE] at 1019 hours. Resident 78's chest x-ray result received was dated [DATE] at 1954 hours, more than a day later, when the stat x-ray was ordered. This failure posed the risk for delayed care and intervention to Resident 78.
  6. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure the dialysis care was provided for two final sampled residents reviewed for dialysis treatment (Residents 32 and 39). * Resident 39's fluid intake documented in the MAR was inconsistent with the fluid intake documented in the Fluid Intake with Meals form. * The facility failed to ensure dialysis communication forms for Resident 32 were completed and accurate. These failures had the potential for Residents 32 and 39 not being provided with the appropriate care and treatment.
  7. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medications and biologicals were stored and disposed of properly. * The facility failed to ensure the medication for the discharged resident (Resident 684) was disposed of. * The facility failed to ensure two medication carts (Medication Carts 1 and 3) and the supplies were maintained in a sanitary condition. * The facility failed to ensure proper storage of the IV medication for Resident 75 in Medication room [ROOM NUMBER]. * The facility failed to ensure safe storage of ibuprofen (used to treat mild to moderate pain) and hydrogen peroxide (used to treat minor cuts and scrapes) spray bottle found at Resident 21's bedside. [...]
  8. D
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    F808 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure one of 22 final sampled resident (Resident 52) was provided with the prescribed therapeutic diet. * Resident 52 was prescribed with fortified/high protein diet pureed/level 4 texture, thin consistency. Resident 52 was served with fortified/high protein diet pureed/level 4 texture double portions. This failure posed the risk of resident's nutritional needs not being met.
  9. D
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    F813 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on observations, interview, and facility P&P review, the facility failed to ensure the facility's P&P for foods brought by family or visitors was followed when: * The facility failed to ensure the food items in the residents' refrigerator were labeled and dated as per the P&P. * The facility failed to discard foods by the use-by date. These failures had the potential to cause foodborne illnesses to the medically vulnerable resident population who consumed food brought from outside sources.
  10. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on interview and medical record review, the facility failed to ensure the medical records for two of two sampled residents (Residents 18 and 78) were accurate. * The facility failed to ensure Resident 78's closed record was complete and accurate. This failure had the potential to negatively impact the delivery of services as the medical information was inaccurate. * The facility failed to ensure a physician's signature was obtained on the POLST (Physician Orders for Life-Sustaining Treatment) for Resident 18. This failure had the potential to result in the residents' health wishes and directive not being honored.
  11. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the coordination of care between the facility and hospice provider for one of one final sampled resident reviewed for hospice services (Resident 28). * Resident 28's hospice monthly personalized visit schedules were incomplete. * Resident 28's hospice aide visit summaries were not completed and the facility failed to show the hospice aide had showered the resident twice per week. * The plan of care was not available or reviewed by the hospice staff. These failures posed the risk of the resident not receiving the care and services required to meet the resident's needs.
  12. D
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on interview, facility document review, and facility P&P review, the facility failed to implement their Quality Assessment and Assurance plan of action. There was no documentation to show an evaluation of the facility's action plan to identify if the facility had achieved and sustained the improvement for the repeated deficient practices cited at F578, F684, F812, and F880 in accordance with their POC for the Recertification survey completed on 8/13/21. This failure had the potential to affect the quality of care for all the residents in the facility.
  13. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the infection control practices were maintained as evidenced by: * The facility failed to ensure two of two laundry dryers were free of noticeable buildup of lint. * The facility failed to ensure the staff performed the infection control practice before placing back the contaminated call light to Resident 3's bed. * The facility failed to ensure LVN 7 performed hand hygiene after picking up the black permanent marker on the floor. These failures had the potential to cause safety hazards and the spread infection to staff and residents.
  14. B
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on interview, medical record, and facility P&P review, the facility failed to ensure the personal belongings were properly recorded at discharge for one of three closed record review sampled residents (Resident 76). This failure had the potential for the residents' personal belongings being lost.
  15. B
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on interview and medical record review, the facility failed to develop and implement the comprehensive person-centered plan of care to reflect the change of condition for one of three closed record review sampled residents (Resident 78) . This failure posed the risk of not providing appropriate, consistent, and individualized care to Resident 78.
  16. B
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) June 26, 2024
    Inspectors wroteBased on observation, interview, and facility document review, the facility failed to ensure the DHPPD (Direct Care Services Hours Per Patient Day) nurse staffing form was accurately posted. This failure had the potential to result in inaccurate staffing information provided to the public.
April 30, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to provide the necessary services and adequate supervision for one of two sampled residents (Resident 1) to prevent the elopement. * The facility failed to ensure the front door alarm was activated when no one was monitoring the front entrance, resulting in Resident 1 going out of the facility undetected. This failure had the potential to negatively impact the resident's well-being.
April 9, 2024Complaint inspection · 1 citation
  1. B
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on interview and medical record review, the facility failed to ensure the necessary care and services were provided to prevent the development of pressure injuries for one of two sampled residents (Resident 1). * The facility failed to ensure the wound consult was done in a timely manner. This failure had the potential for Resident 1 to not receive the appropriate care and services to promote healing of the wounds.
January 26, 2024Complaint inspection · 1 citation
  1. B
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    F836 · Administration · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 13, 2024
    Inspectors wroteBased on interview and facility document review, the facility failed to comply with the State laws as evidenced by: * The background checks prior to start of employment were not conducted for two of two CNAs (CNAs 1 and 2). This failure posed the risk of employing staff with criminal backgrounds.
September 1, 2023Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2023
    Inspectors wroteBased on interview, medical record review, facility document review, and facility P&P review, the facility failed to implement their P&P to ensure the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for one of two sampled residents (Resident 1). * RN 1 failed to report Resident 1's allegation of abuse in a timely manner to the Administrator as per the facility's P&P when Resident 1 reported the alleged incident to RN 1 approximately oneweek prior. This failure led to the delay in the investigation of the alleged abuse, which had the potential for the staff to not take any necessary or appropriate corrective action timely to protect the residents.

Fire safety inspections

5 fire safety citations on file: 1 on May 21, 2026, 4 on May 31, 2024.

Every fire safety citation5 citations
  1. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · May 21, 2026 · Corrected (the home has a date of correction)
  2. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · May 31, 2024 · Corrected (the home has a date of correction)
  3. D
    Provide properly protected cooking facilities.
    K 324 · May 31, 2024 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 31, 2024 · Corrected (the home has a date of correction)
  5. D
    Install corridor and hallway doors that block smoke.
    K 363 · May 31, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.224.523.86
Registered nurses0.530.670.69
All nursing staff on weekends3.844.093.42
Nurse aides2.47
Licensed practical nurses1.22
Nursing staff turnover (share who left in a year)24.7%36.7%45.8%
Registered nurse turnover33.3%38.1%42.9%
Administrators who left1

CMS expects 4.37 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.38 on weekdays and 3.84 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.16 in April to June 2025 to 4.22 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.220.534.383.84 0.0%0 of 9078
Oct to Dec 20254.180.444.323.82 0.0%0 of 9278
Jul to Sep 20254.180.474.323.81 0.0%0 of 9278
Apr to Jun 20254.160.464.283.86 0.0%0 of 9179
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for California

JobMedianMiddle halfEmployed
California, all employers
CNAs (nursing assistants)$22.90$22.04 to $26.35110,060
LPNs and LVNs$38.34$35.98 to $45.0682,850
Registered nurses$67.44$58.87 to $83.25338,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Anaheim Crest Nursing Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
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Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.010.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.41.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.29.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.04.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.812.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.222.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.011.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Anaheim Crest Nursing Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (39.1% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

39.1% this home

Worse than the national rate

US median of homes 51.5% · California: 301 better, 190 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 147 eligible stays.

Potentially preventable readmissions

9.4% this home

No different from the national rate

US median of homes 10.7% · California: 10 better, 22 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 135 eligible stays.

Infections that led to a hospital stay

10.2% this home

Worse than the national rate

US median of homes 7.1% · California: 8 better, 48 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 113 eligible stays.

Self-care and mobility at discharge

58.3% this home

Median of homes: California59.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 72 residents counted.

Falls with major injury

0.6% this home

Median of homes: California0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 166 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: California0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 166 residents counted.

Medication list given at discharge

97.2% this home

Median of homes: California96.2% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 36 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: 3067 ORANGE AVENUE LLC. CMS links this home to Cambridge Healthcare Services, a group of 32 nursing homes averaging 2.5 stars overall.

NameRoleTypeShareSince
Win Win Enterprises, LLC5% or greater direct ownership interestOrganization44%05/16/1990
Wolff Living Trust Dtd 03/09/20005% or greater direct ownership interestOrganization11%05/16/1990
Deutsch, Baruch5% or greater direct ownership interestIndividual11%04/10/2000
Shersher LPDirect ownership interestOrganization05/16/1990
The Wintner Living Trust Dated 7/08/1992Direct ownership interestOrganization04/10/2000
Wintner, JacobIndirect ownership interestIndividual04/10/2000
Bagsic, JonahManaging control - governing bodyIndividual04/01/2025
Kuizon, KristinaManaging control - governing bodyIndividual04/01/2025
Wintner, JacobCorporate officerIndividual04/10/2000
Professional Directions for Health CareOperational/managerial controlOrganization05/23/2013
Bagsic, JonahOperational/managerial controlIndividual04/01/2025
Butenko, JulieOperational/managerial controlIndividual07/24/2023
Capela, HeidiOperational/managerial controlIndividual04/03/2023
Hassell, LanceOperational/managerial controlIndividual04/25/2022
Kuizon, KristinaOperational/managerial controlIndividual04/01/2025
Lee, ChingOperational/managerial controlIndividual10/20/2011
Lutz, LindaOperational/managerial controlIndividual02/01/2012
Pascual, BetsyOperational/managerial controlIndividual11/13/2018
Salazar, PaulinaOperational/managerial controlIndividual12/14/2022
Anaheim Crest NAdp of the SNFOrganization04/15/2018
Cambridge Healthcare Services LLCAdp of the SNFOrganization04/07/2025
Professional Directions for Health CareAdp of the SNFOrganization06/04/2025
Bagsic, JonahAdp of the SNFIndividual04/01/2025
Butenko, JulieAdp of the SNFIndividual07/24/2023
Capela, HeidiAdp of the SNFIndividual04/03/2023
Hassell, LanceAdp of the SNFIndividual04/25/2022
Kuizon, KristinaAdp of the SNFIndividual04/01/2025
Lee, ChingAdp of the SNFIndividual10/20/2011
Lutz, LindaAdp of the SNFIndividual02/01/2012
Pascual, BetsyAdp of the SNFIndividual11/13/2018
Salazar, PaulinaAdp of the SNFIndividual12/14/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 16 problems in this area, most recently on May 21, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 12 problems in this area, most recently on May 21, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on May 21, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 8 problems in this area, most recently on May 21, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.84 hours per resident per day, below the California average of 4.09.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Anaheim Crest Nursing Center's Medicare star rating?
CMS rates Anaheim Crest Nursing Center 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Anaheim Crest Nursing Center get at its last inspection?
27 health deficiencies at the standard inspection on May 21, 2026. The California average is 15.6.
Has Anaheim Crest Nursing Center been fined?
CMS lists no fines in the last three years.
Does Anaheim Crest Nursing Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Anaheim Crest Nursing Center?
CMS lists 31 owners and managers, and links the home to Cambridge Healthcare Services. Legal business name: 3067 ORANGE AVENUE LLC.

Sources

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