What is Arbor Trace Health & Living Community's Medicare star rating?

CMS rates Arbor Trace Health & Living Community 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Arbor Trace Health & Living Community get at its last inspection?

0 health deficiencies at the standard inspection on August 7, 2025. The Indiana average is 7.2.

Has Arbor Trace Health & Living Community been fined?

CMS lists no fines in the last three years.

Does Arbor Trace Health & Living Community accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Arbor Trace Health & Living Community?

CMS lists 69 owners and managers, and links the home to Cardon & Associates. Legal business name: RIVERVIEW HOSPITAL.

Arbor Trace Health & Living Community: Inspections & Ratings

The record in brief

At its most recent standard inspection, on August 7, 2025, inspectors cited 0 health deficiencies (the Indiana average is 7.2, the national average 9.2).

None of its 18 health citations since March 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.30 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.52 of those hours.

48.0% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Cardon & Associates, an affiliated group of 19 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

703/23

112/23

1005/24

008/25

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

17D

Potential for minimal harm

August 7, 2025Standard inspection · 0 citations

May 15, 2024Standard inspection · 10 citations

E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 11, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure physician notification of a 3-pound (lb.) weight gain over a 24-hour period for 1 of 1 resident reviewed for edema (Resident 9) and 1 of 1 resident reviewed for dialysis (Resident 50). The facility failed to ensure ACE wraps were applied as ordered for 1 of 3 residents reviewed for pressure ulcers. (Resident 11) The facility failed to administer creams to a skin impairment without compounding medicated creams for 1 of 3 residents reviewed for skin impairments (Resident 33). The facility failed to verify a urinalysis was reordered after the results of a probable contamination, ensure vancomycin was given as ordered, and had no verification of catheter care being provided for eight days after return from a hospitalization for 1 of 3 residents reviewed for urinary tract infection (Resident 58).
D

Allow residents to self-administer drugs if determined clinically appropriate.

F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were clinically appropriate to self-administer medications for 3 of 3 residents randomly observed with medications at the bedside. (Resident 2, 9, and 22)
D

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2024

Inspectors wroteBased on interview and record review, the facility failed to obtain a resident's preference for bathing frequency for 1 of 1 resident reviewed for choices. (Resident 24)
D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2024

Inspectors wroteBased on interview and observation, the facility failed to promote a clean and homelike environment for 1 of 4 residents reviewed (Resident 37) and 2 of 5 units reviewed for a clean and homelike environment.
D

Ensure each resident receives an accurate assessment.

F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2024

Inspectors wroteBased on interview and record review, the facility failed to ensure accuracy of a resident's MDS (Minimum Data Set) assessment for 1 of 1 resident reviewed for dialysis. (Resident 50)
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2024

Inspectors wroteBased on interview and record review, the facility failed to develop care plans for diabetic medications, antiplatelet medication, medication used to aid in sleep, and gastroesophageal reflux disease (GERD) medication for Resident 53, failed to implement a care planned intervention of care in pairs for Resident 53, and failed to develop a care plan for Resident 89's impaired communication. This deficient practice affected 2 of 24 residents reviewed for care planning.
D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a transfer with utilization of a gait belt and the utilization of a Hoyer (mechanical lift) lift for 2 of 2 randomly observed residents (Resident 36 and Resident 71) and ensure fall interventions were in place for 2 of 7 residents reviewed for accidents (Resident 36 and Resident 62).
D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2024

Inspectors wroteBased on interview and record review, the facility failed to ensure pharmacy recommendations were followed-up with timely for 1 of 5 residents reviewed for unnecessary medications. (Resident 22)
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure infection control practices were maintained during incontinence care (Resident 3), ensure personal protective equipment (PPE) was donned prior to incontinence care for a resident on enhanced barrier precautions (EBP) (Resident 3), and ensure hand hygiene in between residents during medication administration (Resident 68).
D

Develop and implement policies and procedures for flu and pneumonia vaccinations.

F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 11, 2024

Inspectors wroteBased on interview and record review, the facility failed to ensure pneumococcal immunizations were offered and/or administered for 2 of 5 residents reviewed for immunizations. (Resident 36 and Resident 11)

December 1, 2023Complaint inspection · 1 citation

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it

Inspectors wroteBased on interview and record review, the facility failed to ensure the fall policy was implemented regarding documentation of a fall event in the clinical record, conduct a fall follow up, and conduct neurological checks (neuro checks) for 1 of 3 residents reviewed for accidents. (Resident C) The deficient practice was corrected on 9/14/23, prior to the start of the survey, and was therefore past noncompliance. The facility had completed assessments of residents who had experienced a fall, education related to documentation of falls in the clinical record, conduct neurological checks, and audits related to fall events.

March 8, 2023Standard inspection · 7 citations

D

Reasonably accommodate the needs and preferences of each resident.

F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2023

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure call lights were in reach for 2 of 3 residents reviewed for accommodation of needs. (Residents 37 and 243)
D

Ensure each resident receives an accurate assessment.

F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2023

Inspectors wroteBased on observation, interview and record review the facility failed to accurately code a Minimum Data Set (MDS) assessment for dental and status and restraint use for 3 of 32 residents reviewed for MDS assessments (Resident 55, Resident 35 and Resident 8).
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2023

Inspectors wroteBased on observation, interview and record review the facility failed to complete an accurate dental assessment and failed to ensure a readmission assessment was completed fully and timely for 2 of 2 residents reviewed for quality of care (Resident 35 and resident 45).
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2023

Inspectors wroteBased on observation, interview and record review the facility failed to store oxygen nasal cannula and C- PAP mask in a bag for infection control purposes and failed to date oxygen tubing for 2 of 2 residents reviewed for respiratory care (Resident 55 and Resident 35).
D

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2023

Inspectors wroteBased on interview and record review, the facility failed to ensure individualized approaches to care for a resident with dementia by continuing with care for a resident exhibiting refusal of care for 1 of 5 residents reviewed for dementia care. (Resident 19)
D

Provide or obtain dental services for each resident.

F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2023

Inspectors wroteBased on observation, interview and record review the facility failed to provide routine dental services for 2 of 9 residents reviewed for dental status (Resident 7 and Resident 25).
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2023

Inspectors wroteBased on interview, observations, and record review, the facility failed to utilize contact/droplet precautions for a resident on contact/droplet isolation for Covid-19 when serving a meal tray in the resident's room (Resident 59) and placing the meal tray on the floor on the ground prior to serving it to Resident 259 for consumption for 2 of 7 people reviewed for infection control.

Fire safety inspections

9 fire safety citations on file: 1 on August 7, 2025, 3 on May 15, 2024, 5 on March 8, 2023.

Every fire safety citation9 citations

E
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · August 7, 2025 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · May 15, 2024 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · May 15, 2024 · Corrected (the home has a date of correction)
E
Have an externally vented heating system.

K 522 · May 15, 2024 · Corrected (the home has a date of correction)
E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · March 8, 2023 · Corrected (the home has a date of correction)
E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · March 8, 2023 · Corrected (the home has a date of correction)
E
Ensure proper usage of power strips and extension cords.

K 920 · March 8, 2023 · Corrected (the home has a date of correction)
C
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · March 8, 2023 · Corrected (the home has a date of correction)
C
Have simulated fire drills held at unexpected times.

K 712 · March 8, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Indiana	United States
All nursing staff (RN, LPN and aides)	3.30	3.69	3.86
Registered nurses	0.52	0.67	0.69
All nursing staff on weekends	2.78	3.25	3.42
Nurse aides	2.03
Licensed practical nurses	0.75
Nursing staff turnover (share who left in a year)	48.0%	45.9%	45.8%
Registered nurse turnover	57.1%	40.3%	42.9%
Administrators who left	0

CMS expects 3.84 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.51 on weekdays and 2.78 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.32 in April to June 2025 to 3.30 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.30	0.52	3.51	2.78	3.4%	0 of 90	97
Oct to Dec 2025	3.28	0.47	3.47	2.82	0.8%	0 of 92	97
Jul to Sep 2025	3.32	0.52	3.51	2.84	3.7%	0 of 92	97
Apr to Jun 2025	3.32	0.54	3.47	2.95	1.5%	0 of 91	96
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Indiana, Jan to Mar 2026	3.63	0.62	3.80	3.19	3.4%	0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Indiana

Job	Median	Middle half	Employed
Indiana, all employers
CNAs (nursing assistants)	$18.43	$17.80 to $21.36	33,640
LPNs and LVNs	$31.60	$29.35 to $35.30	14,480
Registered nurses	$40.14	$37.86 to $48.28	68,980
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Indiana	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	12.2	11.0	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.4	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	1.6	1.1	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	10.5	3.9	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.7	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	9.9	11.9	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	7.0	3.6	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	9.2	13.6	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	15.5	22.2	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	7.5	10.8	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	2.1	1.6	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.2	1.4	1.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Arbor Trace Health & Living Community's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (65.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

65.0% this home

Better than the national rate

US median of homes 51.5% · Indiana: 111 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 196 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · Indiana: 0 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 243 eligible stays.

Infections that led to a hospital stay

7.1% this home

No different from the national rate

US median of homes 7.1% · Indiana: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 134 eligible stays.

Self-care and mobility at discharge

72.7% this home

Median of homes: Indiana60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 150 residents counted.

Falls with major injury

0.6% this home

Median of homes: Indiana0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 177 residents counted.

New or worsened pressure ulcers

5.6% this home

Median of homes: Indiana1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 177 residents counted.

Medication list given at discharge

98.8% this home

Median of homes: Indiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 82 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: RIVERVIEW HOSPITAL. CMS links this home to Cardon & Associates, a group of 19 nursing homes averaging 3.7 stars overall.

Name	Role	Type	Share	Since
Riverview Hospital	5% or greater direct ownership interest	Organization	100%	12/01/2011
Vium Capital LLC	5% or greater mortgage interest	Organization		05/01/2021
Balla, Matthew	Managing control - governing body	Individual		05/23/2022
Cattell, Zachary	Managing control - governing body	Individual		04/25/2022
Fauth, Kendra	Managing control - governing body	Individual		12/26/2021
Gormal, Gregg	Managing control - governing body	Individual		10/01/2016
Haug, Amy	Managing control - governing body	Individual		01/04/2022
Lopossa, Lynn	Managing control - governing body	Individual		12/17/2023
McClelland, Thomas	Managing control - governing body	Individual		12/26/2021
Ross, Michelle	Managing control - governing body	Individual		04/11/2019
Spencer, Leaann	Managing control - governing body	Individual		06/18/2018
Friend, Jayna	Corporate officer	Individual		06/01/2021
Hyatt, David	Corporate officer	Individual		03/29/2023
Cardon and Associates Inc	Operational/managerial control	Organization		08/23/2013
Cardon Management Company LLC	Operational/managerial control	Organization		12/01/2011
Moore Operating Group Inc	Operational/managerial control	Organization		05/18/2020
Balla, Matthew	Operational/managerial control	Individual		05/23/2022
Brummett, Ashly	Operational/managerial control	Individual		10/09/2021
Cattell, Zachary	Operational/managerial control	Individual		04/25/2022
Fauth, Kendra	Operational/managerial control	Individual		12/26/2021
Friend, Jayna	Operational/managerial control	Individual		06/01/2021
Gormal, Gregg	Operational/managerial control	Individual		10/01/2016
Hafidh, Saad	Operational/managerial control	Individual		01/23/2023
Haug, Amy	Operational/managerial control	Individual		01/04/2022
Hyatt, David	Operational/managerial control	Individual		03/27/2023
Karner, Jim	Operational/managerial control	Individual		06/18/2012
Lopossa, Lynn	Operational/managerial control	Individual		12/17/2023
McClelland, Thomas	Operational/managerial control	Individual		12/26/2021
McIntosh, Eric	Operational/managerial control	Individual		10/31/2021
Ross, Michelle	Operational/managerial control	Individual		04/11/2019
Headley, Kathy	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		08/25/2025
Moore, Daniel	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		08/25/2025
Moore, David	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		08/25/2025
Moore, Stephen	Individual is an owner, partner or trustee of any ADP of the SNF	Individual		08/25/2025
Ankura Consulting Group LLC	Adp of the SNF	Organization		06/15/2022
Arbor Trace H&l Property LLC	Adp of the SNF	Organization		03/17/2006
Bradley & Associates Inc	Adp of the SNF	Organization		01/01/2023
Cardon and Associates Inc	Adp of the SNF	Organization		06/19/2025
Cardon Management Company LLC	Adp of the SNF	Organization		07/08/2025
Cole Marketing Communications Inc	Adp of the SNF	Organization		04/01/2015
Forvis Mazars LLP	Adp of the SNF	Organization		01/01/2021
Healthdrive Podiatry Group Pa	Adp of the SNF	Organization		03/07/2019
Heart of Cardon LLC	Adp of the SNF	Organization		09/06/2007
Jeffrey L Morer Od PC	Adp of the SNF	Organization		03/07/2019
Lacy Beyl & Company Inc	Adp of the SNF	Organization		07/15/2015
Lifespan Therapy LLC	Adp of the SNF	Organization		10/25/2007
Med-Pass Incorporated	Adp of the SNF	Organization		09/01/2020
Mobile Audiology Associates PC	Adp of the SNF	Organization		03/07/2019
Moser Consulting Incorporated	Adp of the SNF	Organization		04/01/2020
Proactive Clinical Partners	Adp of the SNF	Organization		01/01/2020
Respiratory Partners Inc	Adp of the SNF	Organization		11/01/2019
Third Eye Health Inc	Adp of the SNF	Organization		02/04/2022
Vium Capital LLC	Adp of the SNF	Organization		06/19/2025
Vox Global LLC	Adp of the SNF	Organization		02/28/2019
Balla, Matthew	Adp of the SNF	Individual		05/23/2022
Brummett, Ashly	Adp of the SNF	Individual		10/09/2021
Cattell, Zachary	Adp of the SNF	Individual		04/25/2021
Fauth, Kendra	Adp of the SNF	Individual		12/26/2021
Friend, Jayna	Adp of the SNF	Individual		06/03/2021
Gormal, Gregg	Adp of the SNF	Individual		10/01/2016
Hafidh, Saad	Adp of the SNF	Individual		01/23/2023
Haug, Amy	Adp of the SNF	Individual		01/04/2022
Karner, Jim	Adp of the SNF	Individual		06/18/2012
Lopossa, Lynn	Adp of the SNF	Individual		12/17/2023
McClelland, Thomas	Adp of the SNF	Individual		12/26/2021
McIntosh, Eric	Adp of the SNF	Individual		10/31/2021
Ross, Michelle	Adp of the SNF	Individual		04/11/2019
Spencer, Leaann	Adp of the SNF	Individual		06/18/2018
Tyler, Lateasa	Adp of the SNF	Individual		05/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on May 15, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 15, 2024: "Allow residents to self-administer drugs if determined clinically appropriate."
When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 15, 2024: "Ensure each resident receives an accurate assessment."
What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on May 15, 2024: "Provide and implement an infection prevention and control program."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.78 hours per resident per day, below the Indiana average of 3.25.

Other nursing homes nearby

Forest Park Health Campus
Richmond, 1 mi · 3 of 5 stars · 16 citations
Brickyard Healthcare - Golden Rule Care Center
Richmond, 2.3 mi · 1 of 5 stars · 45 citations
Rosebud Village
Richmond, 3.8 mi · 3 of 5 stars · 21 citations
Willows of Richmond
Richmond, 3.8 mi · 2 of 5 stars · 21 citations
Springs of Richmond, the
Richmond, 4.2 mi · 3 of 5 stars · 35 citations
Brickyard Healthcare - Richmond Care Center
Richmond, 6.4 mi · 1 of 5 stars · 59 citations
Ambassador Healthcare
Centerville, 7 mi · 2 of 5 stars · 41 citations
Vancrest Health Care Center of Eaton
Eaton, 11.4 mi · 3 of 5 stars · 12 citations

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.

Common questions

What is Arbor Trace Health & Living Community's Medicare star rating?: CMS rates Arbor Trace Health & Living Community 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Arbor Trace Health & Living Community get at its last inspection?: 0 health deficiencies at the standard inspection on August 7, 2025. The Indiana average is 7.2.
Has Arbor Trace Health & Living Community been fined?: CMS lists no fines in the last three years.
Does Arbor Trace Health & Living Community accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Arbor Trace Health & Living Community?: CMS lists 69 owners and managers, and links the home to Cardon & Associates. Legal business name: RIVERVIEW HOSPITAL.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.