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Arbors at Streetsboro

1645 Maplewood Dr, Streetsboro, OH 44241 · Portage County · (330) 626-3031

88 certified beds, about 62 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1988

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 365718 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 3, 2026, inspectors cited 14 health deficiencies (the Ohio average is 10.5, the national average 9.2).

Of 52 health citations since May 2022, 4 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $10,842 in the last three years; the largest was $10,842, and the latest is dated November 26, 2024.

Nurses and nurse aides worked 4.00 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.78 of those hours.

65.8% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Arbors at Ohio, an affiliated group of 16 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 52 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
38D
8E
2F
Potential for minimal harm
0A
0B
0C
March 3, 2026Standard inspection, Complaint inspection · 14 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on observation, record review, review of fire department and hospital records, facility policy review, and interview, the facility failed to ensure Resident #59's physician orders were followed and care planned interventions were implemented to ensure comprehensive monitoring and evaluation was provided for Resident #59, who had an implanted cardiac pacemaker to prevent complications. An additional example was the facility failed to ensure Resident #22's physician orders were followed and care planned interventions implemented to timely treat a right lateral calf wound. This affected two resident's (#22 and #59) of three residents reviewed for quality of care. The facility identified four residents with pacemakers residing in the facility. Actual Harm occurred on [DATE] at 5:30 P.M. [...]
  2. G
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on observation, record review, review of a fire department transportation reports, review of hospital After Visit Summaries, and interview, the facility failed to ensure residents were provided adequate monitoring and/or care per physician order to timely identify and seek interventions for complications of the residents urinary status including symptoms of a urinary tract infection. This affected two residents (#59 and #70) of three reviewed for urinary tract infections. The facility census was 55. Actual Harm occurred on 01/20/26 when Resident #70 began showing signs and symptoms of a urinary tract infection (UTI). However, the resident was not appropriately evaluated or monitored after showing these symptoms and began showing a change in condition on 01/22/26 when his right arm began to shake. [...]
  3. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on record review, interview and review of facility policy, the facility did not ensure a designated Infection Preventionist provided oversight, monitoring and management of all components of the Infection Prevention and Control Program. This had the potential to affect all 55 residents in the facility. Findings Include: Review of immunization records for Resident #5, #16, #24, #40 and #61 revealed concerns with an unidentified staff member completing vaccination education and consent forms with the residents and/or responsible parties as followed: Review of Resident #5's immunization consent forms for Covid-19, influenza and pneumococcal vaccine's revealed education and all three consents were provided to the resident's daughter on 02/05/26 and the staff member obtaining verbal consent was not identified on the forms. There was no witness signature on the forms. [...]
  4. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on interview, record review, and review of the facility policy, the facility failed to ensure Resident's #17, #33, #59, #66, #67 and #70's physician orders were followed for medication administration. This affected six residents (Resident's #17, #33, #59, #66, #67 and #70) out of six reviewed for medication administration and had the potential to affect all twelve residents residing on the 400 nursing unit. The facility census was 55.
  5. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on record review, observation, interview, and policy review, the facility failed to ensure resident room refrigerators were monitored, cleaned and outdated food items were disposed of appropriately. This affected five residents (#18, #39, #45, #55, and #59) of six residents whose room refrigerators were observed. The facility identified 13 residents (#1, #15, #18, #28, #35, #38, #39, #43, #45, #48, #55, #59 and #60) who had in-room refrigerators. The facility census was 55.
  6. E
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on interview, record review, and policy review, the facility failed to implement an effective antibiotic stewardship program. This affected 21 (#70, #25, #27, #50, #59, #15, #18, #22, #67, #49, #61, #19, #3, #4, #42, #16, #1, #43, #51, #34 and #7) residents of 55 residents in the facility with the potential to affect all residents residing in the facility. The facility census was 55. Findings Include:Review of the infection surveillance logs for November 2025 through January 2026 revealed the following residents did not meet McGreers criteria for antibiotic use and there was no documentation regarding what the facility did to find out why the criteria was not met: Resident #70 was diagnosed with a wound infection on 11/06/25 that was a Healthcare-Associated Infection and did not meet the criteria for antibiotic use. [...]
  7. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on record review, interview, review of the facility self-reported incidents (SRIs) facility policy review, the facility did not ensure a thorough investigation was completed for Resident #7 for an allegation of misappropriation and Resident #67 for an allegation of staff-to-resident physical abuse. This affected two resident (#7 and #67) of the four residents reviewed for abuse. The census in the facility was 55.
  8. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on record review, interview and job description review, the facility failed to ensure Resident #5 received a complete dietary assessment. This affected one resident (#5) of three residents reviewed for nutritional assessments. The facility census was 55.
  9. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on medical record review, interview and policy review, the facility failed to ensure a comprehensive care plan was completed for one resident (#24) of 32 residents reviewed for care plans. The facility census was 55.
  10. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on observations, interviews, record review, and policy review the facility failed to ensure staff did not assist Resident #5 with exiting the secured dementia unit without verifying he was a resident. In addition, the facility failed to ensure safe smoking interventions were in place for Resident #55 during an observed smoking activity. This affected two residents (Resident #5 and #55) of three residents reviewed for accidents. The facility identified eight residents (Resident #14, #38, #42, #44, #49, #51, #53, and #55) who smoked. The facility census was 55. Findings Include: 1. Resident #5 was admitted to the facility on [DATE] with diagnoses including dementia with behavioral disturbance, gastric reflux, high blood pressure, atrial fibrillation, and heart disease. The resident was admitted to the secured dementia unit. [...]
  11. D
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    F741 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on record review, interview, incident review and facility policy review, the facility failed to ensure sufficient supervision was maintained to prevent Resident #5 from exiting the secured dementia unit. This affected one resident (#5) of two residents reviewed for dementia care. The facility census was 55.
  12. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on review of medical records, interview, review of pharmacy recommendations, and policy review, the facility failed to ensure pharmacy recommendations were acknowledged and addressed timely for two residents (Residents #4 and #24) out of five reviewed for unnecessary medications. The facility also failed to monitor one resident (Resident #61) of two residents reviewed for blood glucose levels. The facility census was 55. Findings Include:1. Review of medical record for Resident #24 revealed an admission date of 07/02/25. Diagnoses included but were not limited to Alzheimer's dementia, dementia with behaviors, type two diabetes mellitus, oppositional defiant disorder and depression. Review of the 01/08/26 quarterly Minimum Data Set (MDS) 3.0 for Resident #24 revealed a Brief Interview of Mental Status (BIMS) of 12 which indicated moderate cognitive impairment. [...]
  13. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on interview, record review, and facility investigation, the facility failed to ensure nursing documentation was accurate and contained information pertinent to resident care. This affected one resident, (Resident #5) of three residents reviewed for accidents. The facility census was 55. Findings Include:Resident #5 was admitted to the facility on [DATE] with diagnoses including dementia with behavioral disturbance, gastric reflux, high blood pressure, atrial fibrillation, and heart disease. The resident was admitted to the secured dementia unit. Review of the physician orders revealed no order for the resident to reside on the secured dementia unit. Review of the 12/16/25 nursing admission assessment under Risk of Elopement/Wandering assessment revealed the resident was not cognitively impaired, with poor decision making skills. [...]
  14. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on observation, interview, record review and review of the facility policy the facility failed to collaborate care with hospice, complete a comprehensive assessment and implement care planned interventions for Resident #59 who experienced a change of condition. This affected one resident (Resident #59) out of three residents reviewed for hospice services. The facility census was 55.
July 28, 2025Complaint inspection · 3 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on interview, record review and review of Self-Reported Incident (SRI) #261109, the facility failed to treat Resident #19 with respect and dignity. This affected one (Resident #19) of four residents reviewed for resident rights. The facility census was 70.
  2. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 11, 2025
    Inspectors wroteBased on observations, interview, record review, and review of the facility policy, the facility failed to maintain a clean and sanitary environment. This affected two (Residents #6 and #67) of 14 residents reviewed for environment and had the potential to affect all residents residing in the facility. The facility census was 70.
  3. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on interview, record review, review of Self-Reported Incident (SRI) #261204, and facility policy review, the facility failed to protect Resident #3 from verbal abuse by a staff member. This affected one (Resident #3) of four residents reviewed for abuse, neglect, misappropriation and exploitation. The facility census was 70.
May 14, 2025Complaint inspection · 1 citation
  1. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review, photographs of meals & tray ticket review, and interview, the facility failed to follow Resident #90's meal preferences. This affected one resident (Resident #90) of four residents reviewed for preferences. The census was 68.
February 6, 2025Standard inspection · 7 citations
  1. F
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 25, 2025
    Inspectors wroteBased on record reviews and interview the facility failed to ensure the Facility Assessment was completed accurately and thoroughly. This had the potential to affect all 67 residents. Findings Include: Review of the Facility Assessment revealed it was dated 01/2024 through 12/2024. The assessment did not have the names of the Administrator, Director of Nursing or Medical Director in the lines indicated nor was it marked as being reviewed. There was no indication of the type and number of staff needed to provide care and services. Interview on 02/05/25 at 12:30 P.M. with Administrator confirmed the Facility Assessment was not thorough and accurate.
  2. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 25, 2025
    Inspectors wroteBased on observation, interview and policy review, the facility failed to secure sharp objects were disposed of properly. This had the potential to affect six residents (#17, #32, #53, #119, #121 and #122) identified as being ambulatory and residing on the 600 unit. The facility census was 67.
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 25, 2025
    Inspectors wroteBased on medical record review, staff interview and facility policy review, the facility failed to report injuries of unknown origin to the state agency within the required time frame. This affected one resident (Resident #36) out of three residents reviewed for abuse. The facility census was 67.
  4. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 25, 2025
    Inspectors wroteBased on interview and record review the facility failed to investigate injuries of unknown origin to the state agency within the required time frame. This affected one resident (Resident #36) out of three residents reviewed for abuse. The facility census was 67.
  5. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 25, 2025
    Inspectors wroteBased on record review, observations and interviews, the facility failed to provide therapeutic activities to meet the needs and preferences of the resident population. This affected three Residents (#2, #10, and #47) of three residents investigated for activities. The facility census was 67.
  6. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 25, 2025
    Inspectors wroteBased on observation, interview and policy review, the facility failed to provide a safe clean refrigerator for resident use. This affected one resident (#53) of 16 residents identified as having personal refrigerators.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 25, 2025
    Inspectors wroteBased on observation, interview, policy review, the facility failed to provide incontinence care utilizing proper personal protective equipment to ensure enhanced barrier precautions were followed. This affected one resident (#118) of 17 residents identified as being on enhanced barrier precautions. The facility census was 67.
November 26, 2024Complaint inspection · 2 citations
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on observation, medical record review, review of facility video surveillance, review of a local police report, facility policy review and interview, the facility failed to provide adequate supervision for Resident #03, who was assessed to be high risk for elopement, had a history of exit seeking behavior, resided on the secured memory care unit and had a wander guard (wearable device to help keep residents at risk of wandering safe) to prevent elopement. This resulted in Immediate Jeopardy and the potential for serious harm, injury and/or death on 11/02/24 at 12:44 P.M. when Resident #03 followed dietary staff through the secured memory care door, traveled through the facility and eloped through the front door without staff knowledge. [...]
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 11, 2024
    Inspectors wroteBased on medical record review, review of the Certification and Licensure System (CALS), staff interview and review of facility policy, the facility failed to report incidents of elopement to the State Agency. This affected two residents (#03 and #18) of four residents reviewed for neglect. The facility census was 71.
April 30, 2024Complaint inspection · 3 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview, and medical record review the facility failed to ensure Resident #42 consistently recieved a divided plate with all meals as requested. The affected one (Resident #42) of three residents reviewed for resident preferences. The facility census was 63.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure care planned and physician ordered protective barrier cream was applied after incontinence care. This affected two (#43 and #53) of three residents observed for incontinence care. The facility census was 63.
  3. D
    Provide routine and 24-hour emergency dental care for each resident.
    F790 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide dental services as requested. The affected one (Resident #42) of three residents reviewed for dental services. The facility census was 63.
March 13, 2024Complaint inspection, Infection control · 16 citations
  1. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, record review, payroll-based journal review, and interviews with staff and residents the facility failed to have sufficient staffing to meet the care needs of all residents. This affected six residents (#39, #25, #36, #5, #43, #8) of 22 residents reviewed for care concerns and had the potential to affect all residents. The facility census was 66.
  2. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, record review, interview, and facility policy review the facility failed to ensure the environment was maintained in a clean and sanitary manner. This had the potential to affect all 13 residents (#45, #46, #47, #48, #49, #50, #51, #52, #53, #54, #55, #56 and #57) residing on the secured unit as well as Resident #43 who used the shower on the secured unit. The facility census was 66.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview, medical record review, review of an audio video recording, and facility policy review the facility failed to ensure Residents #8 and #65 were treated in a dignified manner. This affected two residents (#8 and #65) of 22 residents reviewed for resident rights. The facility census was 66. 1. Review of the medical record for Resident #8 revealed an admission date of 03/03/20. Diagnoses included anemia, hypothyroidism, overactive bladder, and adult failure to thrive. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #8 was moderately cognitively impaired. She required supervision for eating, assistance of one person bathing, toileting and dressing, and assistance of two people for transfers. [...]
  4. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview, medical record review, and review of video footage, the facility failed to ensure choices that were significant to Resident #65 related to care were honored per resident and resident family request. This affected one resident (Resident #65) of 22 residents reviewed for resident rights. The facility census was 66.
  5. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, interview, and review of the facility policy, the facility failed to ensure Resident #66's representative was notified of a significant change in condition. This affected one resident (#66) of three residents reviewed for notification of changes. The facility census was 66.
  6. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on record review, interview, review of the Ohio Department of Health's Gateway, and review of the facility policy the facility failed to implement their policy for abuse regarding an allegation of staff-to-resident resident abuse for Resident #65. This affected one resident (#65) of six residents reviewed for abuse. The facility census was 66.
  7. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on record review, interview, review of the Ohio Department of Health's Gateway, and facility policy review the facility failed to report an allegation of staff-to-resident abuse involving Resident #65 within the required time frame to the state agency. This affected one resident (#65) of six residents reviewed for abuse. The facility census was 66.
  8. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on record review, interview, and facility policy review the facility failed to thoroughly investigate an allegation of staff-to-resident abuse involving Resident #65. This affected one resident (#65) of six residents reviewed for abuse. The facility census was 66.
  9. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on record review, interview, and facility policy review the facility failed to ensure Residents #5 and #43 received showers consistently. This affected two residents (#5 and #43) of four residents reviewed for showers. The facility census was 66.
  10. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure activities were offered to meet Residents #30, #4, and #14's preferences. This affected three residents (#30, #4, and #14) of three residents reviewed for activities and had the potential to affect all 66 residents in the facility.
  11. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview, record review, and review of the facility policy the facility failed to ensure call lights were answered in a timely fashion. This affected two residents (#25 and #36) of three residents reviewed for call lights. The facility census was 66. Findings Include: 1. Review of the medical record for Resident #25 revealed an admission date of 11/04/08. Diagnoses included heart failure, morbid obesity, depression, and bladder dysfunction. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #25 was cognitively intact. She required substantial or maximum assistance with toileting and showering and set-up help for eating, personal hygiene, and oral hygiene. Review of the care plan dated 02/23/24 revealed Resident #25 had a self-care deficit related to impaired mobility, morbid obesity, and difficulty walking. [...]
  12. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review the facility failed to ensure timely incontinence care was provided for Residents #8 and #43. This affected two residents (#8 and #43) of three residents reviewed for incontinence care. The facility census was 66.
  13. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on interviews, medical record review, and observation of a video recording, the facility failed to provide appropriate respiratory treatment to Resident #65. This affected one resident (#65) of three residents reviewed for respiratory care and services. The facility census was 66.
  14. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on interview and medical record review, the facility failed to timely provide and obtain medications to meet Resident #66's needs. This affected one resident (#66) of six residents reviewed for medication administration. The facility census was 66.
  15. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, interview, medical record review, policy review, and review of video footage, the facility failed to implement appropriate infection control measures to help prevent the development and/or transmission of infections. This affected one resident (#65) of four residents reviewed for infection control. The facility census was 66.
  16. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) May 14, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the call light in the bathroom was reset appropriately after use to ensure Resident #39 was able to activate the call light in the room. This affected one resident (#39) of three residents reviewed for call light functionality. The facility census was 66.
November 14, 2023Complaint inspection · 4 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, interviews with staff, review of the facility's fall investigation and facility policy and procedure the facility failed to prevent Resident #53's fall. This affected one out of three residents reviewed for falls. The facility census was 67. Actual Harm occurred on 06/25/23 when Hospitality Aide (HA) #75 was pushing Resident #53, who was dependent on staff for transfer, had impairment on one side of the upper body and impairment on both sides of the lower extremities and used a wheelchair for mobility outside in her wheelchair while talking on her phone. Resident #63's wheelchair slipped off the sidewalk, tipping the wheelchair and Resident #53 fell to the ground. Resident #53 sustained a fractured left humerus because of the fall.
  2. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 6, 2023
    Inspectors wroteBased on record review and interview the facility failed to respond to Resident #68's and Resident #8's concerns in a timely manner. This affected two out of three residents reviewed for concerns. The facility census was 67.
  3. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 6, 2023
    Inspectors wroteBased on record review and resident/staff interview the facility failed to ensure Resident #8 received assistance with incontinence care in a timely manner. This affected one out of three residents reviewed for incontinence care. The facility census was 67.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 6, 2023
    Inspectors wroteBased on observation and interview the facility failed to ensure staff washed their hands to prevent possible cross contamination of germs during Resident #40's medication administration and Resident #27's incontinence care. This affected one out of five residents observed during medication administration and one out of three residents reviewed for incontinence care. The facility census was 67.
May 26, 2022Standard inspection · 2 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 10, 2022
    Inspectors wroteBased on observations and interviews, the facility failed to maintain the secured memory unit in a clean, comfortable and homelike condition. This affected Resident #49 and Resident #50 and had the potential to affect all 17 residents (#1, #2, #5, #6, #10, #20, #28, #29, #32, #39, #42, #43, #44, #48, #49, #50 and #52) who resided on the secured memory unit. The facility had 52 residents residing in the facility.
  2. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 10, 2022
    Inspectors wroteBased on observations, interviews, record review and activity calendar review, the facility failed to provide individualized activity programs to meet the needs of residents residing on the secured memory care unit. This affected Resident's #1, #10, #42, #48 and #49 and had the potential to affect all 17 residents (#1, #2, #5, #6, #10, #20, #28, #29, #32, #39, #42, #43, #44, #48, #49, #50 and #52) who resided on the secured memory unit. The facility census was 52 residents.

Fire safety inspections

12 fire safety citations on file: 3 on March 3, 2026, 5 on February 6, 2025, 4 on May 26, 2022.

Every fire safety citation12 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 3, 2026 · Corrected (the home has a date of correction)
  2. F
    Meet other general requirements that are deficient.
    K 500 · March 3, 2026 · Corrected (the home has a date of correction)
  3. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 3, 2026 · Corrected (the home has a date of correction)
  4. F
    Have proper power supply for life support equipment.
    K 915 · February 6, 2025 · Corrected (the home has a date of correction)
  5. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 6, 2025 · Corrected (the home has a date of correction)
  6. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · February 6, 2025 · Corrected (the home has a date of correction)
  7. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · February 6, 2025 · Corrected (the home has a date of correction)
  8. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · February 6, 2025 · Corrected (the home has a date of correction)
  9. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · May 26, 2022 · Corrected (the home has a date of correction)
  10. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · May 26, 2022 · Corrected (the home has a date of correction)
  11. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 26, 2022 · Waiver
  12. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · May 26, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
November 26, 2024Fine $10,842

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)4.003.693.86
Registered nurses0.780.640.69
All nursing staff on weekends3.403.283.42
Nurse aides2.20
Licensed practical nurses1.03
Nursing staff turnover (share who left in a year)65.8%48.7%45.8%
Registered nurse turnover76.9%43.9%42.9%
Administrators who left2

CMS expects 3.57 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.24 on weekdays and 3.40 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.91 in April to June 2025 to 4.00 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.000.784.243.40 2.1%0 of 9062
Oct to Dec 20254.040.534.293.40 2.0%0 of 9266
Jul to Sep 20253.790.454.053.15 2.0%0 of 9268
Apr to Jun 20253.910.494.143.36 1.9%0 of 9165
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Ohio

JobMedianMiddle halfEmployed
Ohio, all employers
CNAs (nursing assistants)$18.76$17.93 to $21.4463,280
LPNs and LVNs$29.78$27.34 to $31.6839,900
Registered nurses$39.67$38.08 to $47.61143,730
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

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For Arbors at Streetsboro. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.05.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.53.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.66.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.73.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
18.88.815.4

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Arbors at Streetsboro's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Ohio: 147 better, 20 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 23 eligible stays.

Potentially preventable readmissions

10.8% this home

No different from the national rate

US median of homes 10.7% · Ohio: 3 better, 7 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 29 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Ohio: 1 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 12 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Ohio55.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 6 residents counted.

Falls with major injury

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Ohio0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 11 residents counted.

New or worsened pressure ulcers

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Ohio1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 11 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Ohio100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 6 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: STREETSBORO OPCO LLC. CMS links this home to Arbors at Ohio, a group of 16 nursing homes averaging 2.8 stars overall.

NameRoleTypeShareSince
Ark Opco Group, LLC5% or greater direct ownership interestOrganization100%07/01/2015
B&y Healthcare S Corp5% or greater indirect ownership interestOrganization07/01/2015
B&y Trust5% or greater indirect ownership interestOrganization07/01/2015
Cody Healthcare S Corp5% or greater indirect ownership interestOrganization07/01/2015
Craig Flashner 2007 Trust5% or greater indirect ownership interestOrganization07/01/2015
Norcross, RobertContracted managing employeeIndividual07/01/2015
Rogers, StaceyContracted managing employeeIndividual07/01/2015
Kirk, KristineW-2 managing employeeIndividual09/01/2016
Flashner, CraigCorporate officerIndividual07/01/2015
Perlstein, YitzchokCorporate officerIndividual07/01/2015
Noble Healthcare Management, LLCOperational/managerial controlOrganization07/01/2015
Prestige Administrative Services, LLCOperational/managerial controlOrganization01/01/2016
Flashner, CraigOperational/managerial controlIndividual07/01/2015
Perlstein, YitzchokOperational/managerial controlIndividual07/01/2015

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 16 problems in this area, most recently on March 3, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 8 problems in this area, most recently on March 3, 2026: "Respond appropriately to all alleged violations."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on July 28, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on March 3, 2026: "Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home."
  5. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Common questions

What is Arbors at Streetsboro's Medicare star rating?
CMS rates Arbors at Streetsboro 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Arbors at Streetsboro get at its last inspection?
14 health deficiencies at the standard inspection on March 3, 2026. The Ohio average is 10.5.
Has Arbors at Streetsboro been fined?
Yes. CMS lists 1 fine totaling $10,842 in the last three years.
Does Arbors at Streetsboro accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Arbors at Streetsboro?
CMS lists 14 owners and managers, and links the home to Arbors at Ohio. Legal business name: STREETSBORO OPCO LLC.

Sources

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