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Autumn Lake Healthcare at Glen Hill

1 Glen Hill Rd, Danbury, CT 06811 · Western Ct County · (203) 744-2840

100 certified beds, about 94 residents a day · For profit - Individual · Medicare and Medicaid since 1967

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 075031 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 9, 2025, inspectors cited 10 health deficiencies (the Connecticut average is 13.4, the national average 9.2).

None of its 30 health citations since January 2021 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.31 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.71 of those hours.

40.0% of nursing staff left within the year CMS measured (Connecticut average 37.4%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
21D
8E
0F
Potential for minimal harm
0A
0B
1C
June 9, 2025Standard inspection, Complaint inspection · 11 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on observations of kitchen, facility policy and interview, the facility failed to ensure food was served in safe and sanitary conditions.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on observations, review of clinical records, facility policy and interviews for 2 of 2 residents reviewed for dignity (Resident # 41 and Resident # 71). The facility failed to ensure the residents were served lunch at the same time.
  3. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, interviews and facility policy for 1 of 3 residents (Resident #25) reviewed for abuse, the facility failed to conduct a thorough investigation regarding an allegation of injury of unknown origin.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on review of the clinical record reviews, facility policy and interviews for 1 of 3 residents (Resident #25) reviewed for abuse, the facility failed to ensure the plan of care for assistance of 2 staff members for all care provided was followed and for the only sampled resident ( Resident #46), the facility failed to develop a comprehensive plan of care to address the residents respiratory and sensory needs.
  5. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on review of the clinical record interview and facility policy and interviews for the only residents (Resident # 50) reviewed for bladder and bowel incontinence, the facility failed to ensure staff revised the care plan to reflect the current resident status.
  6. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on clinical record review, review of policy and staff interviews for 1 of 2 residents (Resident # 13) reviewed for ADL, the facility failed to ensure a resident received incontinence care promptly.
  7. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on review of the clinical record interview and facility policy and interviews for the only residents (Resident # 50) reviewed for bladder and bowel incontinence, the facility failed to ensure attempts were made to restore the residents bladder.
  8. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on clinical record review, observation, facility policy and interviews for the only sampled resident (Resident #46) reviewed for Respiratory care, the facility failed to ensure oxygen physician's order were current.
  9. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for the only sampled resident (Resident #48) reviewed for foley catheters, the facility failed to ensure the foley catheter drainage bag was not touching the floor when in wheelchair.
  10. C
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on observation, review of facility policy and interviews, the facility failed to ensure Grievance forms were readily available to residents, family members and visitors and the location of the forms. The facility failed to ensure the residents were made aware of the process for filing a grievance.
  11. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased clinical record review, observations, review of the clinical record and interviews for 1 of 6 residents (Resident #42) reviewed for accidents, the facility failed to provide adequate supervision to prevent a fall.
May 23, 2023Standard inspection · 16 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on observation, review of facility documentation, facility policy, and interviews, the facility failed to maintain a home-like environment in the resident's dining room.
  2. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on observation, review of facility documentation, facility policy and interview the facility failed to ensure that meals provided to the residents of the facility were based on the posted menu and failed to provide reasonable notification to the residents of any menu changes or substitutions.
  3. E
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    F809 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on observation, review of facility policy and interview for 8 residents (Residents #1, 6, 14, 22, 24, 48, 56 and 57) reviewed as part of the resident council task, the facility failed to consistently have available and offer an evening snack to all residents.
  4. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on observation, review of facility documentation, facility policy and interview, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner, and failed to ensure cold food items were stored at appropriate temperatures, and failed to ensure dietary staff used hair nets and beard guards while in the kitchen, and failed to ensure food items were handled and distributed in a safe and sanitary manner, and failed to ensure kitchen preparation equipment was clean, and failed to ensure ice machines were maintained and in good working order, and failed to ensure food items in resident nourishment refrigerators were labeled and dated.
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews, the facility failed to maintain water treatment protocols to prevent the growth of opportunistic water pathogens.
  6. E
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews, the facility failed to maintain comprehensive antibiotic stewardship logs for antibiotics prescribed in the facility.
  7. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy and interviews for 1 resident (Resident #30), reviewed for choices, the facility failed to ensure that the resident's meal preferences were honored.
  8. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #21) reviewed for advance directive, the facility failed to provide information on advance directive to the residents Conservator of Person (COP) on admission and readmission to ascertain their wishes.
  9. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 3 residents (Resident #54, 68 and 80) reviewed for unnecessary medications and nutrition, for Resident #54, the facility failed to notify the physician when the resident developed abnormal movements, for Resident #68 the facility failed to notify the physician when the resident did not meet the estimated fluid needs, and for Resident #80, the facility failed to ensure the physician was notified when a weight loss was identified.
  10. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #33) reviewed for enteral feeding, the facility failed clarify a physician's order to ensure medications were administered according to professional standards of practice.
  11. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 4 residents (Resident #49, 67, 68, and 80) reviewed for nutrition and falls, for Resident #49 and 68, the facility failed to ensure follow-up consultations with outside providers were scheduled as recommended, and for Resident #67 and 80, the facility failed to follow the physician orders for weights.
  12. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy and interview, for 1 of 2 residents (Resident # 85) reviewed for accidents, the facility failed to ensure that an elopement assessment was completed on admission to the facility.
  13. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #68) reviewed for hydration, the facility failed to ensure the resident had sufficient fluid intake to maintain proper hydration.
  14. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #17) reviewed for respiratory care, the facility failed to ensure a sleep study was scheduled as ordered.
  15. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #54) reviewed for unnecessary medications, the facility failed to follow up on pharmacy recommendations.
  16. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2023
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #54) who was receiving an antipsychotic medication and was reviewed for unnecessary medications, the facility failed to attempt a gradual dose reduction (GDR).
January 14, 2021Standard inspection · 3 citations
  1. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 25, 2021
    Inspectors wroteBased on a clinical record review, a review of facility documentation, staff interviews and a review of the facility policy, for 1 of 3 residents (Resident #14), reviewed for oxygen, the facility failed to obtain a physician's order for the administration of oxygen and for one sampled resident (Resident #56), reviewed for physician orders, the facility failed to follow physician orders for the use of hearing aides and ted stockings.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 25, 2021
    Inspectors wroteBased on observation, review of the clinical record, review of policy and procedures, review of facility documentation and interviews for 1 of 3 sampled residents (Resident #432) reviewed for pressure ulcers, the facility failed to ensure that the physician was notified of a significant change in condition related to the worsening of a wound.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 25, 2021
    Inspectors wroteBased on observations, a review of the clinical record, staff interviews, a review of the facility documentation, and a review of the facility policy, for 1 of 3 Residents reviewed for pressure ulcers (Resident #55), the facility failed to conduct an evaluation by a dietician when a pressure ulcer and deep tissue injury occurred.

Fire safety inspections

20 fire safety citations on file: 3 on June 9, 2025, 12 on May 23, 2023, 5 on January 14, 2021.

Every fire safety citation20 citations
  1. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 9, 2025 · Corrected (the home has a date of correction)
  2. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · June 9, 2025 · Corrected (the home has a date of correction)
  3. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 9, 2025 · Corrected (the home has a date of correction)
  4. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 23, 2023 · Corrected (the home has a date of correction)
  5. F
    Have simulated fire drills held at unexpected times.
    K 712 · May 23, 2023 · Corrected (the home has a date of correction)
  6. E
    Provide properly protected cooking facilities.
    K 324 · May 23, 2023 · Corrected (the home has a date of correction)
  7. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · May 23, 2023 · Corrected (the home has a date of correction)
  8. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · May 23, 2023 · Corrected (the home has a date of correction)
  9. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 23, 2023 · Corrected (the home has a date of correction)
  10. D
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · May 23, 2023 · Corrected (the home has a date of correction)
  11. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · May 23, 2023 · Corrected (the home has a date of correction)
  12. D
    Have restrictions on the use of portable space heaters.
    K 781 · May 23, 2023 · Corrected (the home has a date of correction)
  13. D
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · May 23, 2023 · Corrected (the home has a date of correction)
  14. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 23, 2023 · Corrected (the home has a date of correction)
  15. D
    Ensure proper usage of power strips and extension cords.
    K 920 · May 23, 2023 · Corrected (the home has a date of correction)
  16. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · January 14, 2021 · Corrected (the home has a date of correction)
  17. E
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · January 14, 2021 · Corrected (the home has a date of correction)
  18. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · January 14, 2021 · Corrected (the home has a date of correction)
  19. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · January 14, 2021 · Corrected (the home has a date of correction)
  20. D
    Have an enclosure around a vertical opening shaft.
    K 311 · January 14, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeConnecticutUnited States
All nursing staff (RN, LPN and aides)3.313.733.86
Registered nurses0.710.690.69
All nursing staff on weekends3.173.373.42
Nurse aides1.88
Licensed practical nurses0.72
Nursing staff turnover (share who left in a year)40.0%37.4%45.8%
Registered nurse turnover37.5%38.6%42.9%
Administrators who left1

CMS expects 4.37 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.37 on weekdays and 3.17 on weekends, 6% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 19.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.32 in April to June 2025 to 3.31 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.310.713.373.17 19.0%0 of 9094
Oct to Dec 20253.400.773.443.28 19.6%0 of 9291
Jul to Sep 20253.300.673.373.13 17.3%0 of 9292
Apr to Jun 20253.320.673.413.08 10.1%0 of 9192
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Connecticut, Jan to Mar 20263.660.613.803.316.0%1.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeConnecticutUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
16.717.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.11.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.93.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.81.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.516.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.34.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
13.417.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.924.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.610.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.62.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.51.8

Owners and operators

Legal business name: 1 GLEN HILL RD OPCO LLC.

NameRoleTypeShareSince
Kc Derby Gh Opco Jv LLC5% or greater direct ownership interestOrganization100%09/01/2024
Glen Ct Holdings LLC5% or greater indirect ownership interestOrganization100%09/01/2024
Schwartz, MarkOperational/managerial controlIndividual09/01/2024
Accurate Staffing LLCAdp of the SNFOrganization09/01/2024
Brand Sonnenschine LLPAdp of the SNFOrganization09/01/2024
Perez, RheaAdp of the SNFIndividual09/01/2024
Ruxin, RobertAdp of the SNFIndividual09/01/2024
Stern, SamuelAdp of the SNFIndividual09/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on June 9, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on June 9, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on June 9, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on June 9, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.17 hours per resident per day, below the Connecticut average of 3.37.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Autumn Lake Healthcare at Glen Hill's Medicare star rating?
CMS rates Autumn Lake Healthcare at Glen Hill 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Autumn Lake Healthcare at Glen Hill get at its last inspection?
10 health deficiencies at the standard inspection on June 9, 2025. The Connecticut average is 13.4.
Has Autumn Lake Healthcare at Glen Hill been fined?
CMS lists no fines in the last three years.
Does Autumn Lake Healthcare at Glen Hill accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Autumn Lake Healthcare at Glen Hill?
CMS lists 8 owners and managers. Legal business name: 1 GLEN HILL RD OPCO LLC.

Sources

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