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Home / Ohio / Wooster

Avenue at Wooster

1700 East Smithville Western Road, Wooster, OH 44691 · Wayne County · (330) 601-1001

82 certified beds, about 78 residents a day · For profit - Corporation · Medicare and Medicaid since 2018

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 366463 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 20, 2025, inspectors cited 10 health deficiencies (the Ohio average is 10.5, the national average 9.2).

Of 33 health citations since February 2020, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.28 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.38 of those hours.

35.8% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Progressive Quality Care, an affiliated group of 11 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
21D
6E
5F
Potential for minimal harm
0A
0B
0C
May 19, 2026Complaint inspection · 1 citation
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 2, 2026
    Inspectors wroteBased on observation , medical record review, review of policy, staff interviews and resident interview, the facility failed to ensure a resident who required physical assitance to get out of bed waa provided timely assitance. This affected one (#34) of three residents observed for assitance. The facility census was 79.
March 5, 2026Complaint inspection · 3 citations
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 17, 2026
    Inspectors wroteBased on record review, observation, interview, and facility policy review, the facility failed to maintain pressure reducing measures for a resident with a skin pressure injury. This deficient practice affected one resident (Resident #13) out of two residents reviewed for skin pressure injuries. The facility census was 79.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 17, 2026
    Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to implement safety measures for a resident who sustained impaired skin integrity from a hot liquid spill. This deficient practice affected one resident (Resident #1) out three residents reviewed for impaired skin integrity. The facility census was 79.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 17, 2026
    Inspectors wroteBased on record review, observation, interview, and facility policy review, the facility failed to implement Enhanced Barrier Precautions (EBP) for a resident with a skin wound. This deficient practice affected one resident (Resident #13) out of three residents reviewed for skin wounds. The facility census was 79.
March 20, 2025Standard inspection, Complaint inspection · 10 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on observation, interview, and review of the facility policy and procedures, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner and failed to ensure food was stored properly. This had the potential to affect all residents living at the facility. The facility census 81.
  2. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on record review, Psychotropic Drug Use policy review, Medication Regimen review, and interview the facility failed to ensure pharmacy recommendations were addressed appropriately by the physician for Resident #9, #16, and #41. The facility also failed to ensure an abnormal involuntary movement scale (AIMS) assessment was completed for Resident #70. This affected four (Resident #9, #16, #41, and #70) out of five residents reviewed for unnecessary medications. The facility census was 81.
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased of closed record review, policy review, review of the facility self-reported incidents, facility investigation review, and interviews, the facility failed to report to the state survey agency an allegation of abuse by a staff member to Resident #72. This affected one (Resident #72) out of one residents reviewed for abuse. The facility census was 81.
  4. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased of record review, Abuse Prohibition policy review, facility investigation, and interviews, the facility failed to thoroughly investigate an allegation of possible abuse by a staff member to Resident #72. This affected one (Resident #72) out of one residents reviewed for abuse. Facility census was 81.
  5. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on observation, medical record review, interview and policy review the facility failed to ensure residents were provided their hearing aides/amplifiers to assist with their identified hearing loss. This affected one (Resident #16) three residents reviewed for activities of daily living. Findings Include: Review of Resident #6's medical record revealed the resident was admitted to the facility on [DATE]. Diagnoses included dementia with psychotic and mood disturbance, heart disease, anxiety and depression. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #16 had severe impaired cognition, and moderate hearing impairment. Review of the Care Plan dated 03/01/25 revealed the resident was at risk for communication related to a hearing deficit and dementia. [...]
  6. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on medical record review, observations, and staff interviews the facility failed to ensure pressure reducing devices were in place for residents at risk for developing pressure injuries. This affected one resident (Resident #1) of two residents reviewed for pressure injuries. The facility census was 81.
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on closed record review, facility investigation review, and interview, the facility failed to implement appropriate fall prevention interventions for Resident #9 after a fall. This affected one (Resident #9) of four residents reviewed for accidents. The facility census was 81.
  8. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on record review, policy review, and interview, the facility failed to ensure there was consistent communication between the facility and the dialysis center regarding Resident #15's hemodialysis treatments. This affected one (Resident #15) of one residents reviewed for dialysis. The facility census was 81.
  9. D
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on medical record review, observations, staff interview, and facility policy review the facility failed to ensure dietary dining equipment was made available for residents requiring adaptive dining equipment to maintain independence with eating. This deficient practice affected one Resident (Resident #14) out of one resident reviewed for use of dining adaptive equipment. The facility census was 81. Findings Include: Review of Resident #17's medical record revealed admission date 02/29/22 with diagnoses including but not limited to stroke with right side hemiplegia, squamous cell carcinoma of the scalp, and type two Diabetes. Resident #14 had moderate cognitive impairment with a Brief Interview of Mental Status (BIMS) score of nine out of a possible 15 dated 01/28/25. [...]
  10. D
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on record review, Antibiotic Stewardship policy review, and interviews, the facility failed to ensure the appropriate antibiotics were administered for Resident #9 and #23. The facility also failed to ensure Resident #46 did not receive duplicate antibiotic therapy. This affected three (Resident #9, #23, and #46) out of five residents reviewed for unnecessary medications. Facility census was 81.
October 22, 2024Complaint inspection · 2 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 7, 2024
    Inspectors wroteBased on observation, open and closed medical record review, resident, staff and Wound Care Certified Nurse Practitioner (WCCNP) interviews and review of facility policies, the facility failed to develop and implement a comprehensive and individualized pressure ulcer prevention and treatment program to ensure residents' skin impairments were assessed, physician notification was made for treatment orders and treatment was initiated timely. Actual Harm occurred on 09/29/24 to Resident #54, who was at risk for developing pressure ulcers, when the facility identified the resident had impaired skin upon readmission from the hospital but failed to assess and describe the wound, failed to notify the physician for treatment orders and further failed to initiate any treatments until 10/11/24. [...]
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 7, 2024
    Inspectors wroteBased on medical record review, staff interview and review of facility policy, the facility failed to implement treatment for a venous wound timely. This affected one resident (#56) of three residents reviewed for wounds. The facility census was 80.
May 23, 2024Complaint inspection · 1 citation
  1. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 31, 2024
    Inspectors wroteBased on medical record review, staff interview and policy review, the facility failed to notify the physician or nurse practitioner regarding significant weight loss and ensure the dietitian's recommendations for weight loss were addressed. This affected two (Residents #63 and #66) of three residents (#57, #63 and #66) who were identified as having an unplanned weight loss. The facility census was 79.
March 14, 2024Complaint inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observation, interview with staff, and review of facility policy, the facility failed to ensure the kitchen staff wore beard nets and hair nets appropriately to prevent contamination of food. This affected all 76 residents in the facility who ate meals from the kitchen except Resident #37 who the facility identified as receiving nothing by mouth (NPO). The facility census was 77.
  2. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observation, record review, interviews with staff and review of facility policy, the facility failed to ensure appropriate meal substitutions were given to residents ordered pureed and mechanical soft diets. This affected 11 residents (Resident #2, #5, #10, #13, #19, #23, #26, #43, #50, #54, #63) the facility identified as requiring a pureed or mechanical soft diet of 76 residents receiving meals from the kitchen. The facility identified Resident #37 as receiving nothing by mouth (NPO) The facility census was 77.
  3. D
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    F773 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on record review and staff interviews, the facility did not ensure timely notification to the physician or nurse practitioner (NP) of abnormal laboratory values for Resident #68. This affected one resident (Resident #68) of three reviewed for laboratory tests. The facility census was 77.
December 27, 2022Standard inspection · 8 citations
  1. F
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 10, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure meals were palatable and served at an appetizing temperature. This finding had the potential to affect 77 residents who received meals from the kitchen. The facility census was 77.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 10, 2023
    Inspectors wroteBased on observation, record review, interview, and facility policy review the facility failed to ensure staff donned the appropriate personal protective equipment (PPE) when testing residents and staff for COVID-19 and failed to ensure staff completed appropriate hand-hygiene when exiting resident rooms who were placed on contact isolation precautions. This finding affected Resident #66 and had the potential to affect all other residents and staff who entered the facility. The facility census was 77.
  3. E
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2023
    Inspectors wroteBased on record review, self-reported incident review, facility investigation review, policy and procedure review, and interview the facility failed to ensure misappropriation of medications did not occur for Residents #17, #44, #188, and #190. This affected four (Residents #17, #44, #188, and #190) out of six residents reviewed for misappropriation. The facility census was 77.
  4. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2023
    Inspectors wroteBased on record review, self-reported incident review, facility investigation review, policy and procedure review, and interview the facility failed to follow their policy for the prevention of misappropriation of resident medication for Residents #17, #44, #188, and #190. This affected four (Residents #17, #44, #188, and #190) out of six residents reviewed for misappropriation. The facility census was 77.
  5. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2023
    Inspectors wroteBased on observation, record review, and interview the facility failed to ensure expired medications were discarded as appropriate. This finding affected four Residents (#20, #24, #36 and #182) during review of four medication administration carts.
  6. E
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    F800 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure residents who received pureed diets were served the correct portion sizes. This finding affected seven Residents (#6, #13, #22, #31, #35, #57 and #73) of seven residents who required a pureed consistency diet. The facility census was 77.
  7. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 10, 2023
    Inspectors wroteBased on observation, record review, and interview the facility failed to ensure residents were assisted with meals timely. This finding affected of one (Resident #185) of ten residents (Residents #13, #26, #31, #35, #57, #62, #73, #185, #227 and #277) who required direct assistance with meals. The facility census was 77 and all residents receive meals from the kitchen.
  8. D
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    F809 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 10, 2023
    Inspectors wroteBased on observation, record review, interview, and facility policy review the facility failed to deliver meal trays in a timely manner. This finding affected two Residents (#10 and #227) of 77 residents who receive meals from the kitchen.
February 20, 2020Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 9, 2020
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure food was served in a sanitary manner. This had the potential to affect 77 of 78 residents receiving food from the kitchen (Resident #21 received nothing by mouth). The facility census was 78 residents.
  2. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 9, 2020
    Inspectors wroteBased on record review, interview and observation, the facility failed to ensure a resident with a percutaneous endoscopic gastrostomy (PEG) tube had appropriate care and services provided during medication administration This affected one resident (Resident #21) out of five residents reviewed for unnecessary medications. Findings Included: Record review revealed Resident #21 was admitted to the facility with diagnoses including cerebral infarction, protein calorie malnutrition, flaccid hemiplegia, hypovolemic shock, and metabolic encephalopathy. According to this resident's Minimum Data Set assessment dated [DATE] this resident had severe cognitive impairment. Functionally he needed extensive assistance of two people for bed mobility and transfers. He was totally dependent on staff for eating, toileting and personal hygiene. On 02/19/20 at 11:00 A.M. [...]
  3. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 9, 2020
    Inspectors wroteBased on interview and record review the facility failed to ensure pharmacy services were provided to meet the needs of the residents. This affected one (Resident #41) of seven residents reviewed for medication availability. The census was 78. Findings Included: Review of the medical record for Resident #41 revealed admission date of 02/15/19. Diagnoses included cardiomegaly, atrial fibrillation, cardiomyopathy, cardiac pacemaker, aortocoronary bypass graft and heart failure. Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/04/20, revealed the resident had intact cognition. Review of the physician orders for February 2020 revealed the resident had an order for diltiazem CD ER (heart medication) 120 milligram (mg) daily for cardiomegaly. Review of the Medication Administration Record (MAR) 02/2020 revealed diltiazem was not given on 2/15 and 2/16. [...]
  4. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 9, 2020
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure pureed pulled pork was the proper texture. This had the potential to affect all seven (Resident #6, Resident #16, Resident #19, Resident #59, Resident #79, Resident #80, and Resident #283) of seven residents on a pureed diet.
  5. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 9, 2020
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure water temperatures were maintained within safe parameters. This affected three (Resident #31, Resident #44, and Resident #81) of eight residents whose bathroom water temperatures were tested.

Fire safety inspections

8 fire safety citations on file: 3 on March 20, 2025, 1 on December 27, 2022, 4 on February 20, 2020.

Every fire safety citation8 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · March 20, 2025 · Corrected (the home has a date of correction)
  2. F
    Install an approved automatic sprinkler system.
    K 351 · March 20, 2025 · Corrected (the home has a date of correction)
  3. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 20, 2025 · Corrected (the home has a date of correction)
  4. E
    Use approved construction type or materials.
    K 161 · December 27, 2022 · Corrected (the home has a date of correction)
  5. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · February 20, 2020 · Corrected (the home has a date of correction)
  6. F
    Provide properly protected cooking facilities.
    K 324 · February 20, 2020 · Corrected (the home has a date of correction)
  7. C
    Establish policies and procedures for volunteers.
    E 24 · February 20, 2020 · deficient, provider has
  8. C
    Provide a means of sharing information on occupancy/needs.
    E 34 · February 20, 2020 · deficient, provider has

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)3.283.693.86
Registered nurses0.380.640.69
All nursing staff on weekends2.763.283.42
Nurse aides1.73
Licensed practical nurses1.18
Nursing staff turnover (share who left in a year)35.8%48.7%45.8%
Registered nurse turnover22.2%43.9%42.9%
Administrators who left0

CMS expects 4.33 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.49 on weekdays and 2.76 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.53 in April to June 2025 to 3.28 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.280.383.492.76 0.0%0 of 9078
Oct to Dec 20253.750.503.963.21 0.0%0 of 9278
Jul to Sep 20253.580.493.753.13 0.0%0 of 9279
Apr to Jun 20253.530.343.683.17 0.0%0 of 9178
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
2.15.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.40.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.13.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.71.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
7.96.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.03.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.68.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
16.924.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
23.712.912.0

Owners and operators

Legal business name: PROGRESSIVE WOOSTER LLC. CMS links this home to Progressive Quality Care, a group of 11 nursing homes averaging 2.7 stars overall.

NameRoleTypeShareSince
Flank, Eitan5% or greater direct ownership interestIndividual20%06/10/2022
Flank, Liat5% or greater direct ownership interestIndividual20%06/10/2022
Flank, Matan5% or greater direct ownership interestIndividual20%06/10/2022
Flank, Shaul5% or greater direct ownership interestIndividual20%06/10/2022
Sausen, Joel5% or greater direct ownership interestIndividual20%06/10/2022
Flank, EitanCorporate officerIndividual06/25/2015
Flank, LiatCorporate officerIndividual06/25/2015
Flank, MatanCorporate officerIndividual06/25/2015
Flank, ShaulCorporate officerIndividual06/25/2015
Sausen, JoelCorporate officerIndividual06/25/2015
Shiller, DanielCorporate officerIndividual11/01/2017
Progressive Quality Care IncOperational/managerial controlOrganization01/01/2018
Giauque, ChadOperational/managerial controlIndividual06/13/2022
Nielsen, PaulOperational/managerial controlIndividual02/15/2018
Progressive Quality Care IncAdp of the SNFOrganization03/17/2025
Flank, EitanAdp of the SNFIndividual10/30/2017
Flank, LiatAdp of the SNFIndividual06/10/2022
Flank, MatanAdp of the SNFIndividual06/10/2022
Flank, ShaulAdp of the SNFIndividual06/10/2022
Giauque, ChadAdp of the SNFIndividual06/13/2022
Nielsen, PaulAdp of the SNFIndividual02/15/2018
Sausen, JoelAdp of the SNFIndividual06/10/2022
Shiller, DanielAdp of the SNFIndividual10/30/2017

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on May 19, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 9 problems in this area, most recently on March 20, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on March 20, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on March 5, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.76 hours per resident per day, below the Ohio average of 3.28.

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Common questions

What is Avenue at Wooster's Medicare star rating?
CMS rates Avenue at Wooster 3 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Avenue at Wooster get at its last inspection?
10 health deficiencies at the standard inspection on March 20, 2025. The Ohio average is 10.5.
Has Avenue at Wooster been fined?
CMS lists no fines in the last three years.
Does Avenue at Wooster accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Avenue at Wooster?
CMS lists 23 owners and managers, and links the home to Progressive Quality Care. Legal business name: PROGRESSIVE WOOSTER LLC.

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