Smithville Western Care Center
4110 East Smithville Western Road, Wooster, OH 44691 · Wayne County · (330) 345-9050
127 certified beds, about 92 residents a day · For profit - Corporation · Medicare and Medicaid since 1975
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365317 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 2, 2024, inspectors cited 11 health deficiencies (the Ohio average is 10.5, the national average 9.2).
Of 38 health citations since April 2019, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $42,777 in the last three years; the largest was $42,777, and the latest is dated October 31, 2024.
Nurses and nurse aides worked 3.63 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.
34.6% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Sprenger Health Care Systems, an affiliated group of 12 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 38 health citations on file.
April 28, 2025Complaint inspection · 2 citations
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review, staff interview, and review of the facility policy, the facility failed to ensure and maintain accurate and complete drug records for the residents. This affected four (Residents #38, #84, #95 and #99) of four residents reviewed for pharmacy services. The facility census was 89.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on resident and staff interview, review of the Almanac Weather History, medical record review, and review of the facility policy, the facility failed to ensure a resident's room maintained a comfortable temperature for Resident #97. This affected one (Resident #97) of three residents reviewed for safe environment. The facility census was 89.
January 15, 2025Complaint inspection · 3 citations
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on interview, record review and review of the facility policy the facility failed to ensure Resident #86 directed his own medical care. This affected one resident (Resident #86) out of three residents reviewed for resident rights. The facility census was 85.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on interview, record review, Self-Reported Incident (SRI) review, and review of facility policy the facility failed to ensure Resident #88's privacy was maintained. This affected one resident (Resident #88) out of three residents reviewed for privacy. The facility census was 88. Findings Include: Review of Resident #88's medical record revealed an admission date of 01/27/23, a re-entry date of 05/01/23 and a discharge date of 11/05/24. Diagnoses included paraplegia, type two diabetes mellitus with diabetic neuropathy, morbid obesity, bipolar disorder and anxiety disorder. Review of Resident #88's Quarterly Minimum Data Set assessment dated [DATE] revealed Resident #88 was cognitively intact. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, record review, and review of the facility policy the facility failed to ensure Resident #81's physician's orders were followed to ensure proper diabetic insulin management, and failed to ensure Resident #86's open area to his abdominal fold was evaluated and treated. This affected two resident's (Resident #81 and Resident #86) out of three residents reviewed for quality of care. The facility census was 85.
October 31, 2024Complaint inspection · 3 citations
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wrote2. Review of the medical record for Resident #25 revealed an admission date of 06/23/22 with diagnoses including diabetes mellitus, pressure ulcer to the sacral region and hypertension. Review of the physician's orders revealed Resident #25 had an order dated 10/16/24 for an appointment at the wound center on 10/21/24 at 9:00 A.M. He was to go via his wheelchair by facility transportation. Interview and observation on 10/21/24 at 8:50 A.M. with Resident #25 revealed he was waiting for transportation to an appointment with the wound care center which had been rescheduled numerous times. He stated when he returned from the wound care center he would provide additional information. Interview on 10/21/24 at 10:04 A.M. with the Director of Nursing (DON) revealed Resident #25 was unable to go to his wound care center appointment on 10/21/24 due to a mix-up with their transportation. [...]
- E Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents were seen by their physician once at least every 30 days for the first 90 days after an admission. This affected four residents ( #9, #10, #78 and #84) of seven residents reviewed for physician visits. The facility census was 77.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on closed medical record, interview, and policy review, the facility failed to notify the physician and/or nurse practitioner of abnormal lab results for Resident #78. This affected one resident (#78) of 17 residents reviewed for abnormal lab results. The census was 77.
July 2, 2024Standard inspection · 11 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interview and review of facility policy, the facility failed to maintain a clean and sanitary kitchen area and ensure foods were properly stored. This had the potential to affect all 90 residents who received meals from the kitchen. The facility census was 90.
- F Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, staff interview and review of facility policy, the facility failed to ensure garbage was properly disposed of. This had the potential to affect all 90 residents of the facility. The facility census was 90.
- F Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, staff interview, review of pest control reports and review of facility policy, the facility failed to maintain a kitchen area free of pests. This had the potential to affect all 90 residents who received meals from the kitchen. The facility census was 90.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, medical record review, staff interview and review of the facility policy, the facility failed to store medications in a safe manner. This affected one (#79) resident, with the potential to affect nine additional residents (#14, #28, #41, #52, #54, #62, #89, #197, and #198) who were identified by the facility as being independently mobile and cognitively impaired residing on the memory care unit. The facility census was 90.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure residents rooms were maintained in a clean/sanitary manner and were in good repair. This affected 10 (#16, #17, #20, #21, #23, #33, #36, #39, #66, and #85) of 10 residents reviewed for physical environment. The facility census was 90.
- D Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspectors wroteBased on medical record review, review of resident fund records and staff interview, the facility failed to ensure resident funds were conveyed timely upon resident discharge from the facility. This affected one (#148) of one resident reviewed for funds conveyance. The facility census was 90.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure residents and/or resident representatives received written transfer notices when transferring to the hospital. This affected two residents (#11 and #51) of three residents reviewed for hospitalization. The facility census was 90.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on medical record review, observation and staff interview, the facility failed to ensure dependent residents received nail care. This affected one resident (#89) of three residents reviewed for podiatry care. The facility census was 90.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, medical record review, review of hospital records, staff interview and review of facility policy, the facility failed to ensure all fall interventions were implemented. This affected two (#41 and #45) of three residents reviewed for falls. In addition, the facility failed to follow procedures following a fall to prevent further injury. This affected one (#41) of three residents reviewed for falls. The facility census was 90.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on medical record review, resident interview and staff interview, the facility failed to ensure residents were free of unnecessary medication increases. This affected one (#74) of six residents reviewed for unnecessary medications. The facility census was 90.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wrote2. Review of the medical record for Resident #79 revealed an admission date of 01/02/24. Diagnoses included, but not limited to, altered mental status, depression and anxiety disorder. Review of the comprehensive MDS assessment dated [DATE] revealed Resident #79 had severe impaired cognition and required moderate assistance with activities of daily living (ADLs). Review of the care plan meeting documentation, completed by Social Services Designee (SSD) #900 with an effective date of 01/29/24 at 4:19 P.M., revealed a care conference meeting was held on 01/29/24 at 12:00 A.M. and the resident and resident representative attended. Review of the care plan meeting documentation, completed by Social Services Designee (SSD) #611 with an effective date of 04/29/24 at 10:32 P.M., revealed a care conference meeting was held on 01/29/24 at 12:00 A.M. [...]
April 11, 2024Complaint inspection · 1 citation
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review, staff interview, review of the Centers for Medicare and Medicaid Services (CMS) guidelines, and review of the Notice of Medicare Non-Coverage (NOMNC), the facility failed to ensure proper liability notices were received timely. This affected one resident (#104) of three residents reviewed for liability notices. The facility census was 101. Findings Include: Review of the closed medical record for Resident #104 revealed an admission date of 01/04/24 with diagnoses including Alzheimer's disease, dementia, and COVID-19. Review of the medical record revealed Resident #104 was discharged on 02/23/24. Review of the NOMNC revealed Resident #104 received notification that his skilled services would end effective 02/19/24 with the option to appeal no later than noon of the day before the effective date. [...]
February 8, 2024Complaint inspection, Infection control · 1 citation
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review, interview, and facility policy review the facility failed to ensure Minimum Data Set (MDS) assessments were accurate regarding resident vaccination status. This affected three residents (#28, #38, and #99) out of five residents reviewed for vaccinations. The facility census was 107. Findings Include: 1. Medical record review revealed Resident #28 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus, encephalopathy, anxiety disorder, and hypertension. Review of the quarterly MDS assessment dated [DATE] revealed Resident #28 was not offered the influenza vaccine. Further review of Resident #28's medical record revealed that she was offered and received the influenza vaccine on 10/17/23. Interview on 02/08/24 at 2:42 P.M. with MDS Licensed Practical Nurse (LPN) #313 verified that Resident #28's quarterly MDS was coded incorrectly. [...]
March 24, 2022Standard inspection · 8 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, record review, and policy review the facility failed to ensure the dishwasher provided sufficient sanitizer, all food was labeled, dated, and stored properly and food was prepared in a sanitary manner. This had the potential to affect all residents of the facility. The facility also failed to ensure all food in each of the three-unit resident refrigerators was covered and dated. This had the potential to affect all residents. The census was 93.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interviews, and record review the facility failed to maintain the air temperature above 71 degrees in Resident #49's room. This affected one (Resident #49) of 31 residents on the 500-hall. Facility census was 93.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview the facility failed to ensure Resident's #28 and #34 had a comprehensive care plan for smoking. This affected two of 21 residents reviewed for care plans. The facility census was 93.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, taste test, and recipe review the facility failed to prepare pureed foods at a consistency appropriate for safe swallowing. This had the potential to affect eight residents (Resident's #6, #12, #20, #31, #47, #72, #74 and #386) who were prescribed a pureed diet and consumed meals from the facility's kitchen. The facility census was 93.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure fortified soup was of honey thick consistency for Resident #6. This affected one (Resident #6) of two residents (Resident's #6 and #30) who received honey thick liquids and fortified foods. The facility census was 93.
- D Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure Resident #40 received assistive devices for meals. This affected one of three residents (Residents #15, #40 and #72) reviewed for nutrition. The facility census was 93.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, medical record review, policy review, and interview, the facility failed to ensure a resident exhibiting symptoms of new onset shortness of breath, cough, and decreased oxygen saturation levels was tested to rule out COVID-19. This affected one (Resident #69) of 24 residents reviewed for infections. The facility census was 93.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and interviews the facility failed to provide a safe and homelike environment. This affected three (Resident's #35, #66, and #77) of 24 residents reviewed for environment. The facility census was 93.
April 18, 2019Standard inspection · 9 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure the operation of the kitchen was maintained in a sanitary manner related to the dish machine, cleaning of the thermometers and monitoring appropriate food temperatures prior to service in the north dining room. This had the potential to affect the 102 residents who received meals from the facility and the 15 residents (Residents #40, #55, #94, #3, #104, #102, #15, #67, #71, #69, #97, #41, #75, #43 and #7) who received meals from the north dining room.
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure residents were afforded dignified dining experiences in the north dining room including receiving timely meals, adequate supplies of service ware such as silverware, plates, cups, bowls, and ordered/requested food items. This had the potential to affect the 15 residents (Residents #40, #55, #94, #3, #104, #102, #15, #67, #71, #69, #97, #41, #75, #43 and #7) who received meals from the north dining room and one of one resident reviewed for food concerns (Resident #3).
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure resident's code status were clearly and/or easily identified. This affected two of two residents reviewed for accuracy of code status (Residents #57 and #71).
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure a resident was comprehensively assessed, care planned and had a physicians order for the use of a seatbelt while in his electric wheelchair. This affected one of one residents reviewed for restraints (Resident #57).
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interviews, the facility failed to re-evaluate a resident via a Pre-admission Screening and Resident Review (PASARR) after being newly diagnosed with psychosis. This affected one (Resident #6) of one resident reviewed for PASARR assessments.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure a comprehensive care conference for a resident to ensure all concerns were addressed. This affected one of one residents reviewed for care conferences (Resident #3).
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure a resident had a comprehensive bladder program in place when the resident needed assistance of staff for toileting to ensure the resident was able to maintain as much continence as possible. This affected one of one residents reviewed for bladder incontinence (Resident #12).
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on medical record review and staff interview, the facility failed to provide timely and effective pain management for Resident #60's continued pain following a fall. This affected one (Resident #60) of three residents reviewed for falls. The facility census was 102 residents.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure coordination of care for a resident who received hemodialysis from an outside facility. This affected one of one residents reviewed for dialysis (Resident #57) and affected four of four residents on fluid restrictions (Resident's #96, #2, #10 and #57) .
Fire safety inspections
23 fire safety citations on file: 12 on July 2, 2024, 5 on March 24, 2022, 6 on April 18, 2019.
Every fire safety citation23 citations
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Have simulated fire drills held at unexpected times.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install corridor and hallway doors that block smoke.
- E Have properly installed electrical wiring and gas equipment.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- C Address subsistence needs for staff and patients.
- C Establish procedures for tracking staff and patients during an emergency.
- C Establish policies and procedures including evacuation.
- C Establish policies and procedures for medical documentation.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Have properly installed electrical wiring and gas equipment.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Ensure proper usage of power strips and extension cords.
- C Have simulated fire drills held at unexpected times.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| October 31, 2024 | Fine | $42,777 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.63 | 3.69 | 3.86 |
| Registered nurses | 0.59 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.26 | 3.28 | 3.42 |
| Nurse aides | 1.80 | ||
| Licensed practical nurses | 1.24 | ||
| Nursing staff turnover (share who left in a year) | 34.6% | 48.7% | 45.8% |
| Registered nurse turnover | 38.5% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.72 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.79 on weekdays and 3.26 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.29 in April to June 2025 to 3.63 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.63 | 0.59 | 3.79 | 3.26 | 2.0% | 0 of 90 | 92 |
| Oct to Dec 2025 | 3.44 | 0.59 | 3.58 | 3.10 | 8.7% | 0 of 92 | 99 |
| Jul to Sep 2025 | 3.41 | 0.64 | 3.57 | 3.00 | 8.0% | 0 of 92 | 92 |
| Apr to Jun 2025 | 3.29 | 0.67 | 3.43 | 2.92 | 10.2% | 0 of 91 | 91 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.4 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.0 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.5 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.6 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 1.6 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.0 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.2 | 12.9 | 12.0 |
Owners and operators
Legal business name: SMITHVILLE WESTERN INC.. CMS links this home to Sprenger Health Care Systems, a group of 12 nursing homes averaging 3.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Wayne Manor, Inc. | 5% or greater direct ownership interest | Organization | 100% | 10/01/2001 |
| Bluesky Healthcare Inc | 5% or greater indirect ownership interest | Organization | 10/01/2001 | |
| Sprenger Enterprises, Inc | 5% or greater indirect ownership interest | Organization | 10/01/2001 | |
| Hutsenpiller, Wendie | 5% or greater indirect ownership interest | Individual | 07/01/2008 | |
| Malanowski, Kenneth | 5% or greater indirect ownership interest | Individual | 07/01/2008 | |
| Sprenger, Nicole | 5% or greater indirect ownership interest | Individual | 07/01/2008 | |
| Sprenger, Tracey | 5% or greater indirect ownership interest | Individual | 07/01/2008 | |
| Fox, Emily | Corporate officer | Individual | 12/31/2024 | |
| Kuhn, Shannon | Corporate officer | Individual | 12/31/2024 | |
| Malanowki, Brandon | Corporate officer | Individual | 12/31/2024 | |
| Cms & Co. Management Services, Inc. | Operational/managerial control | Organization | 01/22/2001 | |
| Childs, Robert | Operational/managerial control | Individual | 01/06/2025 | |
| Fox, Emily | Operational/managerial control | Individual | 12/31/2024 | |
| Kuhn, Shannon | Operational/managerial control | Individual | 12/31/2024 | |
| Malanowki, Brandon | Operational/managerial control | Individual | 12/31/2024 | |
| Tyler, Christy | Operational/managerial control | Individual | 02/14/2022 | |
| Wilkins, Scott | Operational/managerial control | Individual | 01/15/2025 | |
| Bsh Investments LLC | Adp of the SNF | Organization | 11/04/2003 | |
| Citrin Cooperman and Company, LLP | Adp of the SNF | Organization | 02/01/2025 | |
| Cms & Co. Management Services, Inc. | Adp of the SNF | Organization | 07/31/2025 | |
| Delta Health Care Consultants, Inc. | Adp of the SNF | Organization | 01/01/2008 | |
| Huntington | Adp of the SNF | Organization | 10/01/2001 | |
| Sprenger Wayne Ltd. Co. | Adp of the SNF | Organization | 10/01/2001 | |
| Wellspring Staffing, Inc. | Adp of the SNF | Organization | 10/15/2021 | |
| Childs, Robert | Adp of the SNF | Individual | 01/06/2025 | |
| Fox, Emily | Adp of the SNF | Individual | 12/31/2024 | |
| Hutsenpiller, Wendie | Adp of the SNF | Individual | 07/01/2008 | |
| Kuhn, Shannon | Adp of the SNF | Individual | 12/31/2024 | |
| Malanowki, Brandon | Adp of the SNF | Individual | 12/31/2024 | |
| Malanowski, Kenneth | Adp of the SNF | Individual | 07/01/2008 | |
| Mallett, Christopher | Adp of the SNF | Individual | 07/01/2008 | |
| Sprenger, Mark | Adp of the SNF | Individual | 07/01/2008 | |
| Sprenger, Nicole | Adp of the SNF | Individual | 07/01/2008 | |
| Sprenger, Timothy | Adp of the SNF | Individual | 07/01/2008 | |
| Sprenger, Tracey | Adp of the SNF | Individual | 07/01/2008 | |
| Tyler, Christy | Adp of the SNF | Individual | 02/14/2022 | |
| Wilkins, Scott | Adp of the SNF | Individual | 01/15/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on April 28, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on January 15, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 7 problems in this area, most recently on July 2, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on July 2, 2024: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.26 hours per resident per day, below the Ohio average of 3.28.
Other nursing homes nearby
- Avenue at Wooster Wooster, 1.6 mi · 3 of 5 stars · 33 citations
- Glendora Health Care Center Wooster, 2.9 mi · 1 of 5 stars · 37 citations
- Wooster Community Hospital SNF Wooster, 3.2 mi · 5 of 5 stars · 2 citations
- West View Healthy Living Wooster, 4.4 mi · 4 of 5 stars · 20 citations
- Wayne County Care Center Wooster, 4.9 mi · 5 of 5 stars · 12 citations
- Accord Care Community Orrville LLC Orrville, 5.5 mi · 2 of 5 stars · 44 citations
- Orrville Pointe Orrville, 6 mi · 2 of 5 stars · 31 citations
- Apostolic Christian Home Inc Rittman, 7.7 mi · 5 of 5 stars · 7 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Smithville Western Care Center's Medicare star rating?
- CMS rates Smithville Western Care Center 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Smithville Western Care Center get at its last inspection?
- 11 health deficiencies at the standard inspection on July 2, 2024. The Ohio average is 10.5.
- Has Smithville Western Care Center been fined?
- Yes. CMS lists 1 fine totaling $42,777 in the last three years.
- Does Smithville Western Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Smithville Western Care Center?
- CMS lists 37 owners and managers, and links the home to Sprenger Health Care Systems. Legal business name: SMITHVILLE WESTERN INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.