West View Healthy Living
1715 Mechanicsburg Road, Wooster, OH 44691 · Wayne County · (330) 264-8640
93 certified beds, about 85 residents a day · Non profit - Other · Medicare and Medicaid since 1998
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366152 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 30, 2025, inspectors cited 3 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 20 health citations since September 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.75 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.35 of those hours.
53.9% of nursing staff left within the year CMS measured (Ohio average 48.7%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
January 30, 2025Standard inspection · 3 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure isolation precautions were followed for Resident #7 and #25, and failed to properly monitor Resident #74's stools to ensure proper precautions were in place for Clostridioides Difficile. This affected three residents (Resident #7, Resident #25, and Resident #74) and had the potential to affect all 87 residents residing in the facility.
- E Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on record review and staff interview the facility failed to ensure residents received interest on resident funds greater than 100 dollars. This affected seven (Residents #5, #13, #20, #26, #30, #38 and #187) of seven residents reviewed for personal funds with the potential to affect all 16 residents whose funds were managed by the facility. The facility census was 87.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility did not ensure oxygen tubing was dated and changed as required. This affected three residents (Residents #38, #59, and #71) out of five residents on respiratory care. The facility census was 87.
March 20, 2024Complaint inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and review of facility policy, the facility failed to ensure staff implemented proper infection control practices related to hand hygiene. This affected two residents (Resident #14 and Resident #28) who were reviewed for incontinence care. The facility census was 84.
September 29, 2022Standard inspection · 8 citations
- F Implement a program that monitors antibiotic use.
Inspectors wroteBased on review of the infection control tracking log and staff interview the facility failed to ensure monthly completion of the infection control tracking log. This had the potential to affect all 72 residents residing in the facility.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and staff interview the facility failed to ensure advance directives matched in the electronic health record and paper medical record. This affected one resident (#65) of 18 residents reviewed for advance directives.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, facility policy and procedure review and interview the facility failed to ensure Resident #177's physician and the dietitian were notified of significant weight changes. This affected one resident (#177) of three residents reviewed for nutrition.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and staff interview the facility failed to ensure a Preadmission Screening and Review Review (PASARR) assessment was resubmitted for review after a new mental health diagnosis was added for Resident #14. This affected one resident (#14) of one resident reviewed for PASARR assessments.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, facility policy and procedure review and interview the facility failed to ensure proper infection control practices were followed during Resident #53's dressing change to prevent a wound infection. This affected one resident (#53) of four residents reviewed for pressure ulcers.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on record review and staff interview the facility failed to ensure Resident #65, who had a gastrostomy tube with enteral feeding, was provided water flushes as ordered by the physician. This affected one resident (#65) of one resident reviewed for enteral feedings.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observation, record review, facility policy and procedure review and interview the facility failed to obtain physician's orders for hemodialysis treatments for Resident #177 and failed to ensure the resident's hemodialysis access site was monitored/assessed for patency and/or complications. This affected one resident (#177) of one resident reviewed for hemodialysis.
- C Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, facility policy and procedure review and interview the facility failed to properly dispose of garbage and refuse in outside dumpsters. This had the potential to affect all 72 residents residing in the facility.
September 19, 2019Standard inspection · 8 citations
- F Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on review of personnel files, review of the facility new hire list, review of the facility abuse policy, and staff interview, the facility failed to effectively implement their abuse policy and procedure to ensure all potential staff hires were checked against the Nurse Aide Registry (NAR) prior to employment to ensure the employee did not have a finding entered into the State Nurse Aide Registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of property. This affected 15 dietary personnel, three Housekeeping personnel, one Maintenance personnel, one Life Enrichment Director, one Medical Records Coordinator and one Director of Dietary Services and had the potential to affect all 69 residents residing in the facility. Findings Include: [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, record review and interview the facility failed to provide a dignified dining experience for Resident #2, Resident #6 and Resident #49. This affected three residents (#2, #6 and #49) of 11 residents who were identified to eat in the Tuscan dining room. Findings Include: An observation on 09/16/19 at 5:20 P.M. revealed State Tested Nursing Assistant (STNA) #758 was assisting Resident #2, Resident #6 and Resident #49 with the dinner meal. STNA #758 was standing at the table, walking around the table giving each resident a bite of food then moving on the next resident. STNA #758 never sat down to feed a specific resident. During an interview on 09/16/19 at 5:30 P.M. STNA #785 verified she had been standing while feeding Resident #2, Resident #6 and Resident #49. An interview on 09/16/19 at 5:40 P.M. [...]
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure Resident #48 was comprehensively assessed for the use of a seatbelt restraint in a motorized wheelchair. This affected one resident (#48) of one resident reviewed for restraints. Findings Include: Review of Resident #48's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses of multiple sclerosis, paraplegia, diabetes, foot drop and depression. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #48 had moderately impaired cognition, required staff extensive assistance with bed mobility and toilet use and required total assistance from staff for transfer. The assessment revealed the resident did not have a restraint. Observations on 09/17/19 at 9:15 A.M., 1:45 P.M., 4:20 P.M. and on 09/18/19 at 9:00 A.M. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview the facility failed to ensure adequate and ongoing monitoring and comprehensive assessments were completed of skin impairments identified by the facility to be non-pressure related for Resident #120. This affected one resident (#120) of two residents reviewed for non-pressure skin concerns. Findings Include: Review of Resident #120's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses that included heart failure, chronic non-pressure ulcers to bilateral lower legs, and cellulitis of bilateral legs. Review of progress note dated 09/12/19 at 9:55 P.M. revealed Resident #120's dressings to bilateral lower legs were changed. A scant amount of serosanguineous (mixture of blood and serum) drainage was noted from the left leg. [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review and interview the facility failed to adequately assess and monitor pressure ulcers for Resident #27 #120 and #22. This affected three residents (#27, #120 and #22) of three residents reviewed for pressure ulcers. Findings Include: 1. Review of Resident #27's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses that included displaced fracture of third cervical, venous insufficiency, and pressure ulcer of sacral region. A progress note dated 02/12/19 at 4:20 P.M. revealed Resident #27's bottom was reddened and had shearing. Resident #27 was admitted to the facility with a Mepilex (foam dressing) to the buttocks for protection. Further review of February 2019 progress notes revealed no mention of a wound or Resident #27 rejecting care. [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure Resident #55 received nutritional supplements and thickened liquids as ordered, the amount of supplement consumed was documented and re-weights were obtained to ensure the resident maintained adequate parameters of nutrition. This affected one resident (#55) of two residents reviewed for nutrition. Findings Include: Review of Resident #55's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses of Alzheimer's disease, dementia, tremor, abdominal aortic aneurysm, and dysphagia. [...]
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview the facility failed to ensure the attending physician provided rationale for continued use of psychotropic medications for Resident #31 and failed to ensure the physician addressed a gradual dose reduction for Resident #46. This affected two residents (#31 and #46) of five residents reviewed for unnecessary medication use Findings Include: 1. Review of a consultation report, dated 09/12/18 revealed a pharmacist recommendation to the attending physician for Resident #31. The recommendation stated Resident #31 had been receiving Diazepam at 5 mg three times a day as needed for anxiety, agitation and restlessness. The order was written on 03/03/18. If the as needed (PRN) use was to continue, the physician must document indication, duration and rationale for an extended time frame. [...]
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and interview the facility failed to ensure Resident #31 was prescribed an antipsychotic medication with a clinical indication for use. This affected one resident (#31) of five residents reviewed for unnecessary medication use. Findings Include: Review of a note to the attending physician dated 03/06/19 and the consultant pharmacist's medication regimen review dated 03/06/19 revealed Resident #31 had been receiving Quetiapine (Seroquel) 50 milligrams (mg) twice a day since December 2018 for anxiety, agitation and restlessness. Record review revealed Resident #31 had an order dated 04/01/19 for Quetiapine (Seroquel) 50 milligrams (mg) twice a day for dementia with Lewy bodies. [...]
Fire safety inspections
14 fire safety citations on file: 5 on January 30, 2025, 8 on September 29, 2022, 1 on September 19, 2019.
Every fire safety citation14 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Provide properly protected cooking facilities.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Have generator or other power source capable of supplying service within 10 seconds.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Provide properly protected cooking facilities.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Have generator or other power source capable of supplying service within 10 seconds.
- E Have proper medical gas storage and administration areas.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.75 | 3.69 | 3.86 |
| Registered nurses | 0.35 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.30 | 3.28 | 3.42 |
| Nurse aides | 2.44 | ||
| Licensed practical nurses | 0.96 | ||
| Nursing staff turnover (share who left in a year) | 53.9% | 48.7% | 45.8% |
| Registered nurse turnover | 50.0% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.55 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.94 on weekdays and 3.30 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.71 in April to June 2025 to 3.75 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.75 | 0.35 | 3.94 | 3.30 | 8.2% | 0 of 90 | 85 |
| Oct to Dec 2025 | 4.49 | 0.47 | 4.77 | 3.77 | 13.6% | 0 of 92 | 85 |
| Jul to Sep 2025 | 4.51 | 0.58 | 4.81 | 3.76 | 15.9% | 0 of 92 | 86 |
| Apr to Jun 2025 | 4.71 | 0.64 | 5.00 | 4.00 | 12.3% | 0 of 91 | 82 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.3 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.4 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.2 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 23.5 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.9 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.6 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.4 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 20.0 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.8 | 1.8 |
Owners and operators
Legal business name: WEST VIEW MANOR INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Force, Michael | Corporate officer | Individual | 11/28/2016 | |
| Hall, Bonnie | Operational/managerial control | Individual | 03/26/2014 | |
| Hill, Erin | Operational/managerial control | Individual | 02/14/2000 | |
| Jech, Daniel | Operational/managerial control | Individual | 11/13/2023 | |
| Oleghe, Efewongbe | Operational/managerial control | Individual | 08/01/2022 | |
| Hall, Bonnie | Adp of the SNF | Individual | 07/10/2025 | |
| Jech, Daniel | Adp of the SNF | Individual | 06/10/2025 | |
| Oleghe, Efewongbe | Adp of the SNF | Individual | 06/10/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on January 30, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on January 30, 2025: "Honor the resident's right to manage his or her financial affairs."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on January 30, 2025: "Provide and implement an infection prevention and control program."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on September 19, 2019: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
Other nursing homes nearby
- Wooster Community Hospital SNF Wooster, 1.5 mi · 5 of 5 stars · 2 citations
- Avenue at Wooster Wooster, 3.3 mi · 3 of 5 stars · 33 citations
- Wayne County Care Center Wooster, 4.2 mi · 5 of 5 stars · 12 citations
- Smithville Western Care Center Wooster, 4.4 mi · 2 of 5 stars · 38 citations
- Glendora Health Care Center Wooster, 4.5 mi · 1 of 5 stars · 37 citations
- Country Pointe Wooster, 7.2 mi · 5 of 5 stars · 4 citations
- Accord Care Community Orrville LLC Orrville, 9.2 mi · 2 of 5 stars · 44 citations
- Orrville Pointe Orrville, 9.4 mi · 2 of 5 stars · 31 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is West View Healthy Living's Medicare star rating?
- CMS rates West View Healthy Living 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did West View Healthy Living get at its last inspection?
- 3 health deficiencies at the standard inspection on January 30, 2025. The Ohio average is 10.5.
- Has West View Healthy Living been fined?
- CMS lists no fines in the last three years.
- Does West View Healthy Living accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns West View Healthy Living?
- CMS lists 8 owners and managers. Legal business name: WEST VIEW MANOR INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.