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Aviata at Shoal Creek

500 Hospital Drive, Crestview, FL 32539 · Okaloosa County · (850) 689-3146

120 certified beds, about 106 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2000

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 106028 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 7, 2026, inspectors cited 2 health deficiencies (the Florida average is 7.1, the national average 9.2).

Of 14 health citations since May 2023, 4 were rated as actual harm or immediate jeopardy to residents (4 immediate jeopardy).

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.37 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.91 of those hours.

54.5% of nursing staff left within the year CMS measured (Florida average 41.4%).

CMS links it to Aviata Health Group, an affiliated group of 50 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
4J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
4E
0F
Potential for minimal harm
0A
0B
0C
January 7, 2026Standard inspection · 2 citations
  1. D
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    F770 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 19, 2026
    Inspectors wroteBased on record reviews and interview, the facility failed follow the physician orders for lab services for 1 of 5 residents sampled for medication review. (Resident #6)
  2. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 19, 2026
    Inspectors wroteBased on observation, policy review, and interviews, the facility failed to discard spoiled foods and failed to store food in a sanitary manner that is in accordance with professional standards to prevent foodborne illness.
August 29, 2024Standard inspection · 3 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 13, 2024
    Inspectors wroteBased on observations and staff interview, the facility failed to provide housekeeping and maintenance services to maintain a clean and orderly environment for 7 of 26 sampled resident rooms. (Rooms 701, 703, 705, 706, 707, 708, and 710)
  2. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 13, 2024
    Inspectors wroteBased on observations, staff interviews, review of the electronic medical record (EMR), and review of the facilities policies and procedures for individual activities, the facility failed to provide recreational activities designed to meet the interests of and support the physical, mental, and psychosocial well-being for one of one resident sampled for activities. (Resident #4)
  3. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 13, 2024
    Inspectors wroteBased on record review, staff interview, and policy review, the facility failed to ensure the provider documented a resident specific rationale for declination of a pharmacist's request for a gradual dose reduction for a psychotropic medication for 1 of 5 sampled residents reviewed for unnecessary medications. (Resident #25)
May 19, 2023Standard inspection · 9 citations
  1. J
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    F802 · Nutrition and Dietary · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observations, interviews, record review, diet manual review and facility policy review, the facility failed to ensure sufficient food and nutrition services support staff that had the appropriate competencies and skill sets to accurately prepare, plate and serve modified consistency diets for 2 of 5 residents sampled for mechanically altered diets (Resident #46 and Resident #278). This failure resulted on a choking incident on 05/06/2023 for Resident #46 when she was served an intact meat patty instead of the ground or pureed meat that she was ordered to receive. On Sunday 05/14/2023, the facility contracted Dietary Manager (Dining Services Director) was removed from the position and the rest of the food and nutrition services staff resigned at the same time. [...]
  2. J
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observations, staff interviews, clinical record review, menu review, diet manual review, and policy review, the facility food and nutrition services staff failed to follow the Dysphagia (difficulty swallowing) Advanced Texture and Dysphagia Mechanically Altered diets for 2 of 5 residents sampled for mechanically altered diets (Resident #46 and Resident #278). On 05/06/2023 Resident #46 was served the incorrect diet texture during the lunch meal which resulted in the resident choking on a meat patty necessitating the immediate medical intervention of abdominal thrusts by a Registered Nurse (RN) to clear the meat from the resident's airway. On 05/17/2023, Resident #278, who was ordered a Dysphagia Mechanically Altered diet, did not receive the correct diet texture during the dinner meal. Resident #278 was ordered to receive pureed bread, but instead received a whole hamburger bun. [...]
  3. J
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on meal observation, staff interview, resident interview, clinical record review, review of the diet manual, and policy review, the facility failed to prepare and serve food designed to meet individual needs for 2 of 2 residents sampled who required mechanically altered diets (Residents #46 and #278). Resident #46 had diet orders for ground meat due to dysphagia (difficulty swallowing). On 05/06/2023, Resident #46 was served a whole hamburger patty and had a subsequent choking event requiring abdominal thrusts to remove airway blockage. Resident #46 had diet orders for a Dysphagia Advanced diet which required all meats to be mechanically altered by chopping or grinding methods. On the evening of 05/17/2023, Resident #278 was served a sandwich with whole slices of bread for dinner. [...]
  4. J
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observations, staff interviews, clinical record review, review of the quality assurance performance plan, and policy review, the facility failed to implement their corrective action plan for educating staff on ensuring the residents were served the correct diets as ordered for 2 of 5 residents selected for modified texture diets. (Resident #46 and #278). On 05/6/2023, Resident #46 was served the incorrect diet texture during the lunch meal that resulted in the resident choking on a meat patty, necessitating the Heimlich Maneuver (abdominal thrusts) by Registered Nurse (RN) D in order to clear the meat from the resident's airway. [...]
  5. E
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteResident #2 On 5/15/23, a record review was conducted for Resident #2. The resident, admitted on [DATE], had diagnoses of major depressive disorder, general anxiety disorder and vascular dementia. The PASARR dated 9/18/20, did not list these diagnosis. The facility did not correct the PASARR upon admission and had not updated the form at the time of this survey. On 5/17/23 at approximately 3:49 PM, an interview was conducted with the DON who stated she does the PASARR if the resident comes from home or a hospice. If they come from the hospitals, they usually come in with a PASARR already completed. The DON stated that they always review to make sure the PASARRs are appropriate and completed and signed. [...]
  6. E
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    F800 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observations, resident and staff interviews, record review, and policy review, the facility failed to provide 6 of 7 residents sampled with palatable meals and snacks that took resident preferences into consideration (Residents #49, #8, #63, #278, #26, and #34).
  7. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observations, interviews, record reviews of temperature logs, maintenance logs, and policy review, the facility failed to maintain 1 of 2 ice machines and 2 of 2 nourishment room refrigerators located on A and B wing, in a sanitary and safe operating condition. The unsanitary condition of the ice machine represented a potential source of pathogen exposure to all residents served ice. Inadequate temperature control of residents' food during refrigeration indicates an unsafe food storage practice that can promote bacterial growth thereby increasing the nursing home residents' risk of food borne illness.
  8. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on staff interviews, clinical record reviews, and review of facility investigations, the facility failed to submit federal immediate reports for 2 of 2 residents sampled for abuse reporting (Residents #46 and #76). The facility failed to report an allegation of neglect for Resident #46 in May 2023, and an allegation of resident to resident abuse for Resident #76 in January 2023.
  9. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observations, resident interviews, staff interviews, and record reviews, the facility failed to provide appropriate wound care and treatment for 1 of 1 residents sampled for non-pressure related skin conditions. (Resident #34)

Fire safety inspections

4 fire safety citations on file: 3 on January 7, 2026, 1 on May 19, 2023.

Every fire safety citation4 citations
  1. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 7, 2026 · Corrected (the home has a date of correction)
  2. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · January 7, 2026 · Corrected (the home has a date of correction)
  3. D
    Install corridor and hallway doors that block smoke.
    K 363 · January 7, 2026 · Corrected (the home has a date of correction)
  4. D
    Install corridor and hallway doors that block smoke.
    K 363 · May 19, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeFloridaUnited States
All nursing staff (RN, LPN and aides)3.373.823.86
Registered nurses0.910.730.69
All nursing staff on weekends3.053.493.42
Nurse aides2.09
Licensed practical nurses0.37
Nursing staff turnover (share who left in a year)54.5%41.4%45.8%
Registered nurse turnover44.0%46.0%42.9%
Administrators who left2

CMS expects 3.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.49 on weekdays and 3.05 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.22 in April to June 2025 to 3.37 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.370.913.493.05 0.0%0 of 90106
Oct to Dec 20253.310.843.393.10 0.0%0 of 92108
Jul to Sep 20253.260.773.363.02 0.0%0 of 92110
Apr to Jun 20253.220.803.322.96 0.0%0 of 91109
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Florida, Jan to Mar 20263.760.703.903.441.1%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Florida

JobMedianMiddle halfEmployed
Florida, all employers
CNAs (nursing assistants)$18.03$17.33 to $20.3496,960
LPNs and LVNs$29.70$28.14 to $31.1138,620
Registered nurses$40.48$37.82 to $48.64229,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Aviata at Shoal Creek. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeFloridaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
9.08.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.71.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.52.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.51.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.09.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.14.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
24.08.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.126.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.09.112.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.12.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.51.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Aviata at Shoal Creek's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (51.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

51.3% this home

No different from the national rate

US median of homes 51.5% · Florida: 169 better, 109 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 155 eligible stays.

Potentially preventable readmissions

11.3% this home

No different from the national rate

US median of homes 10.7% · Florida: 2 better, 35 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 177 eligible stays.

Infections that led to a hospital stay

7.5% this home

No different from the national rate

US median of homes 7.1% · Florida: 6 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 103 eligible stays.

Self-care and mobility at discharge

60.9% this home

Median of homes: Florida55.1% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 92 residents counted.

Falls with major injury

1.4% this home

Median of homes: Florida0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 143 residents counted.

New or worsened pressure ulcers

1.6% this home

Median of homes: Florida1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 143 residents counted.

Medication list given at discharge

96.9% this home

Median of homes: Florida97.7% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 32 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: 500 HOSPITAL DR OPCO LLC. CMS links this home to Aviata Health Group, a group of 50 nursing homes averaging 2.4 stars overall.

NameRoleTypeShareSince
500 Hospital Dr Opco Parent LLCDirect ownership interestOrganization12/01/2023
500 Hospital Dr Opco Holdco LLCIndirect ownership interestOrganization12/01/2023
Freund, NochumCorporate officerIndividual12/01/2023
Christopher, IndumathiOperational/managerial controlIndividual12/05/2023
Freund, NochumOperational/managerial controlIndividual12/01/2023
Rimmer, AnthonyOperational/managerial controlIndividual12/01/2023
Dagan, AmitaiIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/03/2025
Goldberger, AbrahamIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/03/2025
Goldberger, FaigyIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/03/2025
Herskowitz, EliezerIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/03/2025
Herskowitz, YaakovIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/03/2025
Travitsky, AaronIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/03/2025
Aspire Mgt LLCAdp of the SNFOrganization12/01/2023
Christopher, IndumathiAdp of the SNFIndividual12/05/2023
Rimmer, AnthonyAdp of the SNFIndividual12/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on January 7, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on January 7, 2026: "Provide timely, quality laboratory services/tests to meet the needs of residents."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on August 29, 2024: "Provide activities to meet all resident's needs."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on August 29, 2024: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.05 hours per resident per day, below the Florida average of 3.49.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

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Common questions

What is Aviata at Shoal Creek's Medicare star rating?
CMS rates Aviata at Shoal Creek 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Aviata at Shoal Creek get at its last inspection?
2 health deficiencies at the standard inspection on January 7, 2026. The Florida average is 7.1.
Has Aviata at Shoal Creek been fined?
CMS lists no fines in the last three years.
Does Aviata at Shoal Creek accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Aviata at Shoal Creek?
CMS lists 15 owners and managers, and links the home to Aviata Health Group. Legal business name: 500 HOSPITAL DR OPCO LLC.

Sources

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