What is Avira Health Pavilion's Medicare star rating?

CMS rates Avira Health Pavilion 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Avira Health Pavilion get at its last inspection?

3 health deficiencies at the standard inspection on July 24, 2025. The Illinois average is 12.6.

Has Avira Health Pavilion been fined?

CMS lists no fines in the last three years.

Does Avira Health Pavilion accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Avira Health Pavilion?

CMS lists 13 owners and managers. Legal business name: EAST BANK CENTER LLC.

Avira Health Pavilion: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on July 24, 2025, inspectors cited 3 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 23 health citations since August 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.63 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 1.24 of those hours.

62.7% of nursing staff left within the year CMS measured (Illinois average 44.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

708/23

102/24

609/24

101/25

204/25

206/25

307/25

103/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 23 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

15D

Potential for minimal harm

March 17, 2026Complaint inspection · 1 citation

D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 24, 2026

Inspectors wroteBased on observation, interview, and record review the facility failed to maintain a resident's sink in a safe, functional manner for 1 of 3 residents (R1) in the sample of 3.

July 24, 2025Standard inspection · 3 citations

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 7, 2025

Inspectors wroteBased on observation, interview, and record review, the facility failed to adequately store food items by not properly labeling and/or dating items; and failed to ensure the sanitizing solution was at the recommended level. This failure has the potential to affect all 29 residents currently residing in facility.
D

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2025

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents were able to operate their televisions for 2 of 2 residents (R31 & R8) reviewed for choices in the sample of 14.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2025

Inspectors wroteBased on observation, interview and record review the facility failed to ensure infection control was maintained and prevent any cross contamination during wound care for 1 of 1 residents reviewed for wounds in the sample of 14.

June 26, 2025Complaint inspection · 2 citations

E

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 2, 2025

Inspectors wroteBased on interview and record review the facility failed to accommodate residents' food preferences and choices for 4 of 6 residents (R2, R3, R5, R6) reviewed for residents' food preferences and choices in the sample of 6.
D

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 2, 2025

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure the breakfast meal was a smooth pureed consistency for 1 of 1 residents (R1) reviewed for pureed diets in the sample of 6.

April 3, 2025Complaint inspection · 2 citations

F

Ensure the activities program is directed by a qualified professional.

F680 · Quality of Life and Care · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) April 18, 2025

Inspectors wroteBased on observation, interview, and record review the facility failed to have a full time Activity Director. This applies to all 32 residents in the facility.
E

Provide activities to meet all resident's needs.

F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 18, 2025

Inspectors wroteBased on observation, interview, and record review the facility failed to provide an activity program to meet the individual interests of the residents for 5 or 5 residents (R4, R5,R6,R8,R9) reviewed for activities in the sample of 9.

January 9, 2025Complaint inspection · 1 citation

D

Ensure services provided by the nursing facility meet professional standards of quality.

F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 15, 2025

Inspectors wroteBased on interview and record review the facility failed to ensure two residents (R1, R2) received their evening medications in a timely manner. This applies to 2 of 10 residents (R1, R2) reviewed for nursing care in the sample of 10.

September 11, 2024Standard inspection · 6 citations

F

Keep all essential equipment working safely.

F908 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 19, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the walk in freezer was repaired and in safe working condition. This failure has the potential to affect all 24 residents residing in the facility.
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2024

Inspectors wroteBased on interview and record review the facility failed to obtain treatment orders for a resident with a stage 3 pressure injury. This applies to 1 of 2 residents (R5) reviewed for pressure injury in the sample of 12.
D

Provide enough food/fluids to maintain a resident's health.

F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2024

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure dietary supplements were provided for 2 of 5 residents (R28, R5) reviewed for weight loss in the sample of 12.
D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2024

Inspectors wroteBased on interview and record review the facility failed to ensure there was no delay in obtaining a medication from the pharmacy and failed to obtain a medication from the pharmacy for 2 of 5 residents (R235 and R11) reviewed for pharmacy services in the sample of 12.
D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2024

Inspectors wroteBased on interview and record review the facility failed to ensure PRN (as needed) psychotropic medication had a stop date not greater than 14 days for 1 of 5 residents (R11) reviewed for psychotropic medications in the sample of 12.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2024

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure staff wore the required personal protective equipment for a resident on enhanced barrier precautions for 1 of 12 residents (R15) reviewed for infection control in the sample of 12.

February 6, 2024Complaint inspection · 1 citation

D

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2024

Inspectors wroteBased on interview and record review, the facility failed to notify a resident's family member after the resident experienced a fall. This applies to 1 of 5 (R3) residents reviewed for falls in the sample of 6.

August 3, 2023Standard inspection · 7 citations

G

Provide safe, appropriate pain management for a resident who requires such services.

F697 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) August 24, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident's pain level was controlled. This resulted in the resident experiencing severe pain. This applies to 1 of 2 residents (R138) reviewed for pain in the sample of 17.
F

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 24, 2023

Inspectors wroteBased on observation, interview and record review the facility failed to ensure droplet precautions were maintained for residents positive with covid-19 by not keeping doors shut on rooms that were safe to have them shut and ensuring staff wore eye protection when entering a covid-19 positive residents' room. This has the potential to affect all the residents in the facility.
E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 24, 2023

Inspectors wroteBased on observation, interview and record review the facility failed to change a resident's (R14) PICC line dressing as scheduled or as needed and failed to ensure a resident's PICC line end cap was changed weekly. The facility failed to ensure blood glucose monitoring was completed before meals and before residents (R24 & R17) started eating. The facility failed to ensure daily weights were done for residents (R4, R1, R17, R137 & R132). This applies to 7 of 7 residents (R14, R24, R17, R4, R1, R137, & R132) reviewed for quality of care in the sample of 17.
D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 24, 2023

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a residents safety when the brakes on her wheelchair did not engage completely putting her at risk for falling for 1 of 2 residents (R87) reviewed for safety and supervision in the sample of 17.
D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 24, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to provide catheter care in a manner to prevent infection for 1 of 2 residents (R182) reviewed for catheters in the sample of 17.
D

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 24, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure an Licensed Practical Nurse did not provide IV (intravenous) care for residents, unless they were IV certified. This applies to 1 of 1 resident (R137) reviewed for competent nurse staffing in the sample of 17.
D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 24, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were not left at the resident's bedside for 3 of 3 residents (R12, R81, & R137) reviewed for medications in the sample of 17.

Fire safety inspections

26 fire safety citations on file: 7 on July 24, 2025, 3 on October 22, 2024, 9 on September 11, 2024, 7 on August 3, 2023.

Every fire safety citation26 citations

F
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · July 24, 2025 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · July 24, 2025 · Corrected (the home has a date of correction)
F
Have simulated fire drills held at unexpected times.

K 712 · July 24, 2025 · Corrected (the home has a date of correction)
E
Have exits that are accessible at all times.

K 271 · July 24, 2025 · Corrected (the home has a date of correction)
E
Provide properly protected cooking facilities.

K 324 · July 24, 2025 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · July 24, 2025 · Corrected (the home has a date of correction)
E
Have elevators that firefighters can control in the event of a fire.

K 531 · July 24, 2025 · Corrected (the home has a date of correction)
F
Provide a written emergency evacuation plan.

K 711 · October 22, 2024 · Corrected (the home has a date of correction)
E
Have restrictions on the use of portable space heaters.

K 781 · October 22, 2024 · Corrected (the home has a date of correction)
E
Meet requirements for the installation and maintenance of electrical systems.

K 911 · October 22, 2024 · Corrected (the home has a date of correction)
F
Address subsistence needs for staff and patients.

E 15 · September 11, 2024 · Corrected (the home has a date of correction)
F
Install proper backup exit lighting.

K 281 · September 11, 2024 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · September 11, 2024 · Corrected (the home has a date of correction)
E
Have properly located and lighted "Exit" signs.

K 293 · September 11, 2024 · Corrected (the home has a date of correction)
E
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · September 11, 2024 · Corrected (the home has a date of correction)
E
Install an approved automatic sprinkler system.

K 351 · September 11, 2024 · Corrected (the home has a date of correction)
E
Have elevators that firefighters can control in the event of a fire.

K 531 · September 11, 2024 · Corrected (the home has a date of correction)
D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

K 223 · September 11, 2024 · Corrected (the home has a date of correction)
D
Provide properly protected cooking facilities.

K 324 · September 11, 2024 · Corrected (the home has a date of correction)
F
Conduct testing and exercise requirements.

E 39 · August 3, 2023 · Corrected (the home has a date of correction)
F
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · August 3, 2023 · Corrected (the home has a date of correction)
F
Follow proper procedures when the fire alarm was out of service for more than 4 hours.

K 346 · August 3, 2023 · Corrected (the home has a date of correction)
F
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

K 354 · August 3, 2023 · Corrected (the home has a date of correction)
F
Have simulated fire drills held at unexpected times.

K 712 · August 3, 2023 · Corrected (the home has a date of correction)
E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · August 3, 2023 · Corrected (the home has a date of correction)
E
Provide properly protected cooking facilities.

K 324 · August 3, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Illinois	United States
All nursing staff (RN, LPN and aides)	5.63	3.45	3.86
Registered nurses	1.24	0.72	0.69
All nursing staff on weekends	5.09	3.07	3.42
Nurse aides	3.08
Licensed practical nurses	1.32
Nursing staff turnover (share who left in a year)	62.7%	44.5%	45.8%
Registered nurse turnover	44.4%	41.8%	42.9%
Administrators who left	0

CMS expects 4.31 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.85 on weekdays and 5.09 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.88 in April to June 2025 to 5.63 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	5.63	1.24	5.85	5.09	0.0%	0 of 90	25
Oct to Dec 2025	4.93	1.05	5.16	4.36	0.0%	0 of 92	31
Jul to Sep 2025	5.36	1.16	5.61	4.73	0.0%	0 of 92	27
Apr to Jun 2025	4.88	0.99	5.09	4.37	0.0%	0 of 91	30
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Illinois, Jan to Mar 2026	3.26	0.65	3.40	2.92	5.4%	0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Illinois

Job	Median	Middle half	Employed
Illinois, all employers
CNAs (nursing assistants)	$22.10	$18.95 to $23.26	68,640
LPNs and LVNs	$36.06	$30.57 to $38.25	17,440
Registered nurses	$46.15	$38.47 to $50.94	138,910
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Illinois	US
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	2.2	1.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	34.1	26.1	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	19.7	13.8	12.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Avira Health Pavilion's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (63.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

63.0% this home

Better than the national rate

US median of homes 51.5% · Illinois: 106 better, 85 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 439 eligible stays.

Potentially preventable readmissions

11.0% this home

No different from the national rate

US median of homes 10.7% · Illinois: 2 better, 14 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 413 eligible stays.

Infections that led to a hospital stay

7.0% this home

No different from the national rate

US median of homes 7.1% · Illinois: 3 better, 10 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 252 eligible stays.

Self-care and mobility at discharge

53.7% this home

Median of homes: Illinois50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 162 residents counted.

Falls with major injury

1.3% this home

Median of homes: Illinois0.3% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 225 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Illinois1.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 225 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Illinois100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 37 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: EAST BANK CENTER LLC.

Name	Role	Type	Share	Since
Advanced Management Company	Direct ownership interest	Organization		06/05/2005
Palazzo, James	5% or greater indirect ownership interest	Individual	99%	06/15/2005
Dale, James	Indirect ownership interest	Individual		06/15/2005
Palazzo, James	Managing control - governing body	Individual		06/15/2005
Dale, James	Corporate officer	Individual		01/01/2022
Advanced Management Company	Operational/managerial control	Organization		06/15/2005
Disanti, Steven	Operational/managerial control	Individual		07/06/2017
Palazzo, James	Operational/managerial control	Individual		06/15/2005
Woods, Renee	Operational/managerial control	Individual		11/13/2023
Advanced Management Company	Adp of the SNF	Organization		06/01/2021
Disanti, Steven	Adp of the SNF	Individual		07/06/2017
Palazzo, James	Adp of the SNF	Individual		06/15/2005
Woods, Renee	Adp of the SNF	Individual		11/13/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on April 3, 2025: "Ensure the activities program is directed by a qualified professional."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on July 24, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on July 24, 2025: "Provide and implement an infection prevention and control program."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on September 11, 2024: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."

Other nursing homes nearby

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Mercyhealth Javon Bea Hospital -SNF
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Amberwood Care Centre
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Fairhaven Christian Ret Center
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Pa Peterson at the Citadel
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Illinois contacts for a concern about a nursing home

These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.

Common questions

What is Avira Health Pavilion's Medicare star rating?: CMS rates Avira Health Pavilion 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Avira Health Pavilion get at its last inspection?: 3 health deficiencies at the standard inspection on July 24, 2025. The Illinois average is 12.6.
Has Avira Health Pavilion been fined?: CMS lists no fines in the last three years.
Does Avira Health Pavilion accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Avira Health Pavilion?: CMS lists 13 owners and managers. Legal business name: EAST BANK CENTER LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.