Home / Pennsylvania / West Chester
Barclay Friends
700 North Franklin, West Chester, PA 19380 · Chester County · (610) 696-5211
64 certified beds, about 59 residents a day · Non profit - Corporation · Medicare and Medicaid since 1991
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395848 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 16, 2026, inspectors cited 0 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 1 health citation since May 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.47 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.98 of those hours.
CMS links it to Kendal, an affiliated group of 5 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 1 health citation on file.
July 16, 2026Standard inspection · 0 citations
June 13, 2025Standard inspection · 1 citation
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on facility requirements according to the Affordable Care Act (ACA), review of Payroll Based Journal (PBJ) Staffing Data Reports, and staff interview, it was determined that the facility failed to electronically submit accurate direct care staffing information for one of the last four quarters (Quarter One of 2025).
May 17, 2024Standard inspection · 0 citations
Fire safety inspections
10 fire safety citations on file: 3 on June 13, 2025, 4 on May 17, 2024, 3 on July 20, 2023.
Every fire safety citation10 citations
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Install a two-hour-resistant firewall separation.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have proper medical gas storage and administration areas.
- D Use approved construction type or materials.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.47 | 3.89 | 3.86 |
| Registered nurses | 0.98 | 0.79 | 0.69 |
| All nursing staff on weekends | 4.26 | 3.53 | 3.42 |
| Nurse aides | 2.63 | ||
| Licensed practical nurses | 0.86 | ||
| Nursing staff turnover (share who left in a year) | not reported | 44.5% | 45.8% |
| Registered nurse turnover | not reported | 39.9% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.69 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.56 on weekdays and 4.26 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.48 in April to June 2025 to 4.47 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.47 | 0.98 | 4.56 | 4.26 | 0.0% | 0 of 90 | 59 |
| Oct to Dec 2025 | 4.40 | 0.95 | 4.50 | 4.13 | 0.0% | 0 of 92 | 61 |
| Jul to Sep 2025 | 4.44 | 0.99 | 4.54 | 4.20 | 0.0% | 0 of 92 | 62 |
| Apr to Jun 2025 | 4.48 | 1.15 | 4.58 | 4.21 | 0.0% | 0 of 91 | 61 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 31.4 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.3 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.4 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 8.3 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 22.4 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.1 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.1 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.2 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.8 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.5 | 1.2 | 1.8 |
Owners and operators
Legal business name: BARCLAY FRIENDS. CMS links this home to Kendal, a group of 5 nursing homes averaging 4.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Wilmington Trust Company | Indirect ownership interest | Organization | 12/22/2009 | |
| Boyd, Timothy | Corporate director | Individual | 01/01/2024 | |
| Charter, David | Corporate director | Individual | 01/01/2024 | |
| Davis, Matthew | Corporate director | Individual | 01/01/2024 | |
| Gemberling, Cendrine | Corporate director | Individual | 01/01/2024 | |
| Gerhardt, John | Corporate director | Individual | 01/01/2024 | |
| Gilbert, Ellen | Corporate director | Individual | 01/01/2024 | |
| Gleason, Kevin | Corporate director | Individual | 09/23/2024 | |
| Hacking, Marina | Corporate director | Individual | 04/21/2025 | |
| Karp, Jolie | Corporate director | Individual | 01/01/2024 | |
| Lawrence, Thomas | Corporate director | Individual | 01/01/2024 | |
| Pessognelli, Marianne | Corporate director | Individual | 01/01/2024 | |
| Randolph, Terrance | Corporate director | Individual | 01/01/2024 | |
| Scheuren, Michael | Corporate director | Individual | 01/01/2024 | |
| Spangler, John | Corporate director | Individual | 01/01/2024 | |
| Santangelo, Maria | Corporate officer | Individual | 04/03/2024 | |
| Barclay Friends | Operational/managerial control | Organization | 07/01/2014 | |
| The Kendal Corporation | Operational/managerial control | Organization | 01/01/1991 | |
| Santangelo, Maria | Operational/managerial control | Individual | 04/03/2024 | |
| Functional Pathways of Tennessee LLC | General partnership interest | Organization | 03/05/2024 | |
| Peace Church Risk Retention Group | General partnership interest | Organization | 04/01/2020 | |
| Rkl LLP | General partnership interest | Organization | 01/01/2025 | |
| The Kendal Corporation | General partnership interest | Organization | 01/01/1991 | |
| Wilmington Trust Company | General partnership interest | Organization | 12/22/2009 | |
| Lawrence, Thomas | General partnership interest | Individual | 02/01/2019 | |
| Peace Church Risk Retention Group | Adp of the SNF | Organization | 12/29/2025 | |
| Rkl LLP | Adp of the SNF | Organization | 12/29/2025 | |
| Wilmington Trust Company | Adp of the SNF | Organization | 12/29/2025 | |
| Hacking, Marina | Adp of the SNF | Individual | 04/21/2025 | |
| Lawrence, Thomas | Adp of the SNF | Individual | 02/01/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on June 13, 2025: "Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data."
Other nursing homes nearby
- Park Lane Post Acute LLC West Chester, 0.9 mi · 5 of 5 stars · 25 citations
- West Chester Rehabilitation and Healthcare Center West Chester, 1.6 mi · 2 of 5 stars · 42 citations
- Aventura at Pembrooke West Chester, 3.6 mi · 1 of 5 stars · 38 citations
- Exton Post Acute Exton, 4.4 mi · 3 of 5 stars · 35 citations
- Pocopson Home West Chester, 5.6 mi · 5 of 5 stars · 5 citations
- Green Meadows Nursing & Rehabilitation Center Malvern, 5.6 mi · 4 of 5 stars · 14 citations
- Crosslands Kennett Square, 6.3 mi · 5 of 5 stars · 8 citations
- St. Martha Center for Rehabilitation & Healthcare Downingtown, 6.6 mi · 5 of 5 stars · 11 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Barclay Friends's Medicare star rating?
- CMS rates Barclay Friends 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Barclay Friends get at its last inspection?
- 0 health deficiencies at the standard inspection on July 16, 2026. The Pennsylvania average is 10.
- Has Barclay Friends been fined?
- CMS lists no fines in the last three years.
- Does Barclay Friends accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Barclay Friends?
- CMS lists 30 owners and managers, and links the home to Kendal. Legal business name: BARCLAY FRIENDS.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.