Home / Pennsylvania / Kennett Square
1660 East Street Road, Kennett Square, PA 19348 · Chester County · (610) 388-1441
60 certified beds, about 46 residents a day · Non profit - Corporation · Medicare since 1977
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395388 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on February 20, 2026, inspectors cited 2 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
Of 8 health citations since December 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $12,735 in the last three years; the largest was $12,735, and the latest is dated January 9, 2025.
Nurses and nurse aides worked 5.58 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 1.42 of those hours.
20.0% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
CMS links it to Kendal, an affiliated group of 5 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
Inspectors wroteBased on review of facility policy, review of facility documentation, and interview with staff, it was determined that the facility failed to thoroughly screen individuals prior to hire for one of five employee records reviewed (Employee E3).
Inspectors wroteBased on review of facility policy, clinical record review, and staff interviews, it was determined that the facility failed to ensure accurate documentation was completed for the disposition of medications upon discharge for one of the three closed records reviewed. (Resident 51) Review of the facility policy titled, Disposition of Medications (Noncontrolled), revised 12/2025, revealed disposition of medications of discharged residents will require the licensed nurse to remove all of the resident's medications from the medication cart and count the amount of medications remaining. The policy further states that the licensed nurse will document the disposition of medications by printing out the residents eMAR and documenting on the printout the amount of medications returned to pharmacy. [...]
Inspectors wroteBased upon review of clinical records, review of facility documentation, and staff interview it was determined the facility failed to follow a resident's care plan resulting in fall with subsequent actual harm of a hematoma requiring transportation to the emergency room for evaluation and treatment of a hematoma for one of three residents reviewed (Resident 52).
Inspectors wroteBased upon review of facility policy and procedure, clinical records, and review of facility documentation, it was determined the facility failed to investigate an incident that occurred as a result of possable abuse/neglect for one of one resident reviewed (Resident 52).
Inspectors wroteBased on a review of clinical records and staff interview, it was determined that the facility failed to ensure that assessments accurately reflected the resident's status for one of 24 residents reviewed (Resident 58).
Inspectors wroteBased on clinical record review, staff interviews, and facility policies it was determined that the facility failed to notify the physician in a timely manner of multiple medication errors experienced for 15 of 15 residents reviewed. (Residents R1, R2, R3, R4, R5, R6, R7, R8, R9, R10, R11, R12, R13, R14 and Resident R15).
Inspectors wroteBased on clinical record review, staff interviews, and facility policies it was determined that the facility failed to identify pharmacy delivery errors that in turn caused multiple medication errors experienced by 15 of 15 residents reviewed. (Residents R1, R2, R3, R4, R5, R6, R7, R8, R9, R10, R11, R12, R13, R14 and Resident R15). This deficient practice has been determined to be past non compliance.
Inspectors wroteBased on a review of facility policy, clinical records, and facility documentation review, and staff interview, it was determined that the facility failed to comprehensively investigate an injury of unknown origin for one of the 13 residents reviewed (Resident 42).
4 fire safety citations on file: 3 on December 28, 2023, 1 on January 27, 2023.
| Date | Penalty | Amount or length |
|---|---|---|
| January 9, 2025 | Fine | $12,735 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.58 | 3.89 | 3.86 |
| Registered nurses | 1.42 | 0.79 | 0.69 |
| All nursing staff on weekends | 4.94 | 3.53 | 3.42 |
| Nurse aides | 3.04 | ||
| Licensed practical nurses | 1.12 | ||
| Nursing staff turnover (share who left in a year) | 20.0% | 44.5% | 45.8% |
| Registered nurse turnover | 12.5% | 39.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.08 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.83 on weekdays and 4.94 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.56 in April to June 2025 to 5.58 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.58 | 1.42 | 5.83 | 4.94 | 0.0% | 0 of 90 | 46 |
| Oct to Dec 2025 | 5.45 | 1.39 | 5.67 | 4.88 | 0.0% | 0 of 92 | 46 |
| Jul to Sep 2025 | 5.05 | 1.18 | 5.24 | 4.56 | 0.0% | 0 of 92 | 50 |
| Apr to Jun 2025 | 5.56 | 1.28 | 5.78 | 5.01 | 0.0% | 0 of 91 | 46 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Pennsylvania, all employers | |||
| CNAs (nursing assistants) | $21.44 | $18.88 to $22.52 | 67,740 |
| LPNs and LVNs | $30.74 | $29.02 to $35.01 | 38,260 |
| Registered nurses | $46.36 | $38.75 to $50.35 | 146,520 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 20.8 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.9 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.7 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.3 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.7 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.5 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 9.7 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.3 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.2 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Crosslands's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (27.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
27.3% this home
Worse than the national rate
US median of homes 51.5% · Pennsylvania: 100 better, 108 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 52 eligible stays.
10.8% this home
No different from the national rate
US median of homes 10.7% · Pennsylvania: 3 better, 9 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 65 eligible stays.
6.2% this home
No different from the national rate
US median of homes 7.1% · Pennsylvania: 7 better, 5 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 31 eligible stays.
57.6% this home
Median of homes: Pennsylvania54.4% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 33 residents counted.
0.0% this home
Median of homes: Pennsylvania0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 33 residents counted.
0.0% this home
Median of homes: Pennsylvania2.0% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 33 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Pennsylvania100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 4 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: KENDAL-CROSSLANDS COMMUNITIES. CMS links this home to Kendal, a group of 5 nursing homes averaging 4.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Citizens Bank of Pennsylvania | 5% or greater mortgage interest | Organization | 12/01/2010 | |
| Citizens Bank of Pennsylvania | 5% or greater security interest | Organization | 12/01/2010 | |
| Evans, Patricia | Managing control - governing body | Individual | 06/13/2023 | |
| Grove, David | Managing control - governing body | Individual | 04/13/2021 | |
| Helle, Jennifer | Managing control - governing body | Individual | 11/12/2024 | |
| Huxtable, Jonathan | Managing control - governing body | Individual | 10/01/2023 | |
| Poutasse, Sarah | Managing control - governing body | Individual | 03/11/2025 | |
| Renz, Susan | Managing control - governing body | Individual | 02/09/2021 | |
| Spackman, Frederick | Managing control - governing body | Individual | 10/08/2019 | |
| Stover, Anthony | Managing control - governing body | Individual | 03/16/2021 | |
| Taylor, Andrea | Managing control - governing body | Individual | 02/08/2022 | |
| Evans, Patricia | Corporate director | Individual | 06/13/2023 | |
| Grove, David | Corporate director | Individual | 04/13/2021 | |
| Helle, Jennifer | Corporate director | Individual | 11/12/2024 | |
| Homayouni, Sam | Corporate director | Individual | 06/05/2026 | |
| Huxtable, Jonathan | Corporate director | Individual | 10/01/2023 | |
| Petrocelli, Susan | Corporate director | Individual | 12/13/2022 | |
| Poutasse, Sarah | Corporate director | Individual | 03/11/2025 | |
| Renz, Susan | Corporate director | Individual | 02/09/2021 | |
| Spackman, Frederick | Corporate director | Individual | 10/08/2019 | |
| Stover, Anthony | Corporate director | Individual | 03/16/2021 | |
| Taylor, Andrea | Corporate director | Individual | 02/08/2022 | |
| Ward, Clare | Corporate director | Individual | 05/13/2025 | |
| Evans, Patricia | Corporate officer | Individual | 03/11/2025 | |
| Grove, David | Corporate officer | Individual | 04/13/2021 | |
| Marsillo, Lisa | Corporate officer | Individual | 01/21/2020 | |
| Renz, Susan | Corporate officer | Individual | 04/11/2023 | |
| Spackman, Frederick | Corporate officer | Individual | 04/11/2023 | |
| Beaver, Seth | Operational/managerial control | Individual | 01/03/2017 | |
| Berardi, Michele | Operational/managerial control | Individual | 11/14/2011 | |
| Homayouni, Sam | Operational/managerial control | Individual | 06/04/2026 | |
| Lawrence, Thomas | Operational/managerial control | Individual | 06/24/2005 | |
| Marsillo, Lisa | Operational/managerial control | Individual | 01/21/2020 | |
| O'Brien, Timothy | Operational/managerial control | Individual | 01/02/2025 | |
| Pettiford, Quiana | Operational/managerial control | Individual | 08/20/2022 | |
| Taylor, Donna | Operational/managerial control | Individual | 06/01/2019 | |
| Citizens Bank of Pennsylvania | Adp of the SNF | Organization | 06/16/2025 | |
| Beaver, Seth | Adp of the SNF | Individual | 01/03/2017 | |
| Berardi, Michele | Adp of the SNF | Individual | 11/14/2011 | |
| Homayouni, Sam | Adp of the SNF | Individual | 06/04/2026 | |
| Lawrence, Thomas | Adp of the SNF | Individual | 06/24/2005 | |
| Marsillo, Lisa | Adp of the SNF | Individual | 01/21/2020 | |
| O'Brien, Timothy | Adp of the SNF | Individual | 01/02/2025 | |
| Pettiford, Quiana | Adp of the SNF | Individual | 08/29/2022 | |
| Taylor, Donna | Adp of the SNF | Individual | 06/01/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
Licensed assisted living residences and personal care homes in the same town or within 5 miles, each with its Pennsylvania licence record.
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.