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Home / West Virginia / Bluefield

Bluestone Health and Rehabilitation

1600 Bland Street, Bluefield, WV 24701 · Mercer County · (304) 327-2485

60 certified beds, about 58 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2004

Special Focus Facility candidate CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 515186 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 30, 2026, inspectors cited 23 health deficiencies (the West Virginia average is 11.7, the national average 9.2).

Of 73 health citations since April 2023, 4 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 2 fines totaling $132,589 in the last three years; the largest was $80,400, and the latest is dated April 30, 2026.

Nurses and nurse aides worked 2.98 hours per resident per day, against 3.67 across West Virginia and 3.86 nationally. Registered nurses accounted for 0.51 of those hours.

35.0% of nursing staff left within the year CMS measured (West Virginia average 44.1%).

CMS links it to Hill Valley Healthcare, an affiliated group of 43 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 73 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
1K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
38D
25E
6F
Potential for minimal harm
0A
0B
0C
June 18, 2026Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 14, 2026
    Inspectors wroteBased on record review, observation, and staff interview, the facility failed to ensure precautions were taken for resident's when the smoking assessment and the resident's care plan indicated a need for the resident to wear a smoking apron for safety when smoking. This was true for one (1) of three (3) residents reviewed during the complaint survey process. Resident Identifier: #7. Facility Census: 54. Findings Included: a) Resident #7 A record review, completed on 06/17/26 at 8:50 PM, revealed Resident #7 had a smoking safety evaluation that was dated 05/08/26. The evaluation noted the resident was safe to smoke with a smoking apron and supervision. During an observation on 06/18/26 at 8:50 AM, Resident #7 was brought to the smoking area. Resident #7 was permitted to begin smoking with no smoking apron. [...]
April 30, 2026Standard inspection, Complaint inspection · 23 citations
  1. K
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased upon record review, staff interviews, resident interview, and observation, the facility failed to maintain a resident environment as free from accident hazards as possible. This was true for three (3) of the three residents reviewed during the long term care survey process. The facility's failure to thoroughly review circumstances and change the processes for deliveries to residents created a risk of serious harm related to residents ordering over-the-counter medications known to be abused as well as THC gummies and offering them to other residents. Resident identifiers: #27, #54, #57 #5 and #42. Facility census: 57.
  2. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on resident interview and record review the facility failed to protect two (2) residents from neglect by failing to provide care timely incontinence care Resident #1 and failing to provide the correct texture of food for Resident #3. Resident identiifers: #1, and #3. Resident #1 sustained actual physical harm from this action. Facility Census 57. Findings Included:
  3. F
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on record reviews and staff interviews the facility failed to develop and implement a person centered comprehensive care plan regarding activities for residents #37,#29,#25,#8,#1,#2, and accidents hazards for resident #54,#57 and Positioning and mobility for residents #7 and #18. These failed practices had the potential to affect more than a minimal number of residents residing in the Long Term Care Facility. Resident Identifier: #37,#29,#25,#8,#1,#2,#57 #7 and #18 Facility census: 57 Findings Included: a) Resident #37 Record review completed on 04/23/26 revealed the following Activities-Resident Preferences Evaluation Section A Daily Preferences Question nine (9) Daily preferences note Resident stated he likes to play cards and checkers. Resident enjoys taking showers in the evening. Section B Activity Preferences question two (2)a Preferred music genre(s): [...]
  4. F
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased upon record review, observation, and staff interview, the facility failed to post accurate nurse staffing data in a prominent location viewable by staff and visitors. This was found to be true for 22 days of 23 days of staffing reviewed during the long term care survey process. Facility census: 57.
  5. F
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on record review, resident interviews, staff interviews, observations, the facility administration failed to effectively operate the facility in a manner that ensured residents attained or maintained their highest practicable physical, mental, and psychosocial well-being. The facility failed to provide administrative oversight to ensure adequate staffing, resident protection systems, abuse/neglect reporting and investigation, and a person-centered activity program were implemented and monitored. These systemic failures resulted in repeat deficient practices and had the potential to affect all residents residing in the facility. Facility census: 57.
  6. F
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 14, 2026
    Inspectors wroteBased on record review and staff interviews the facility failed to maintain a complete accurate medical record for resident #54 regarding Nothing by Mouth (NPO) Resident #63's skin assessments, Resident#18's NPO orders, and Resident #63's POST form. These were random opportunities of discovery during the Long-Term care survey process and has the potential to affect more than a minimal number of residents residing in the facility. Resident identifier: #54, #63, #18 Facility census: 57 a) Resident #54 Record review of orders completed on 04/13/26 revealed the following intervention in the care plan may give all medications and liquids via gastrostomy tube r/t resident is NPO Further record review revealed the following orders; [...]
  7. E
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased upon record review and staff interview, the facility failed to notify the ombudsman and resident/resident representative of the resident's transfer and provide information on the bed hold notification. This was found to be true for two (2) of two (2) residents reviewed during the long term care survey process. Resident identifiers: #62, #27. Facility census: 57.
  8. E
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 14, 2026
    Inspectors wroteBased on record review and staff interview, the facility failed to update the Pre-admission Screening and Resident Review (PASARR) when a diagnoses of Post Traumatic Stress Disorder (PTSD), was added for Resident #5. This was true for one (1) of four (4) residents reviewed for PASARR. Resident identifier: #5. Facility census: 57.
  9. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on resident interviews, Resident Council review, record review, observations, and staff interviews, the facility failed to provide an ongoing, person-centered activity program that met the interests and needs of the resident population, including providing age-appropriate activities, evening programming, and individualized/sensory activities for low-functioning residents. This deficient practice had the potential to affect all residents residing in the facility by failing to promote psychosocial well-being, meaningful engagement, and quality of life. Resident identifier; #48,#19,#25,#8,#1,#2,#3,#37,#45,#23 Facility Census
  10. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on observation, staff interview, staff postings review and resident interview the facility failed to ensurse sufficient nursing staff across all shifts and units to meet the needs of depdendent residents. Resident identifiers: #1. Facility census: 57. a)
  11. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on observation and resident and staff interviews, the facility failed to provide meals that were palatable and attractive. This had the potential to affect all residents receiving nutrition from the kitchen. Resident identifiers: #2, #35 and #27. Census: 57Findings include: a) Resident #2 During initial interviews on 04/20/26 at 12:55PM, Resident #2 stated that the food is terrible. b) Resident #35 On 04/21/26 1:47 PM Resident #35 stated the food is sometimes cold and it does not taste good A sample tray with hamburger and french fries was brought to state surveyors on 04/28/26. The hamburger was not apealing to they eye, the French Fries were mushy and pale, the hamburger lacked seasoning and left a tasted not desired after eating, On 04/28/26 at 1:00 PM Registered Nurse Consultant #87 confirmed the meal looked unappetizing. [...]
  12. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on record review and staff interviews, the facility failed to ensure Resident #3 received food in the form to meet her needs. This was a random opportunity for discovery during the Long-Term Care Survey Process. Census: 57 Resident identifier: #3Findings include: a) Resident #3 A review of the progress notes dated 04/26/26 for Resident #3 reads, Resident was given grilled cheese on dinner tray. Her diet order is for mechanical soft. Resident ate some of the grilled cheese before the [Certified Nurse Aid] CNA noticed and she coughed a few times and then was fine. CNA took the tray and got her another one that she could eat without problem. Lumina contacted and spoke with [the provider] and she ordered to document situation and if there were any further coughing or congestion episodes to call back. [...]
  13. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on observations and staff interview the facility failed to ensure pans were dry before stacking rusulting in Wet nesting a dangerous practice of stacking or storing washed, wet items (like bowls, plates, or pots) together before they are fully dry. This trapped moisture creates a dark, low-air environment that allows bacteria to grow rapidly this failed practice had the potential to affect more than a minimal number of residents residing in the long termcare facility. Facility censuse:57During the initial tour of the kitchen on 04/20/26 with the Dietary Manager, two (2) metal pans and one clear plastic serving container was observed on the shelf stacked and wet. The Dietary Manager pulled them and stated, I'll take care of these now. On 04/21/26 at 10:00 AM during a follow-up kitchen tour, another metal pan was observed wet on the shelf. [...]
  14. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 14, 2026
    Inspectors wroteBased on observations and staff interview the facility failed to ensure call light was within reach of Resident #54. This was a random opportunity for discovery. Resident identifier: #54 Facility census: 57Findings Include: a) Resident #54On 04/22/26 at 2:10 PM the surveyor observed Resident #54 in a geri chair beside his bed. The call light was hanging off the back of the headboard, out of reach. During an interview on 04/22/26 2:30 PM with Nurse Aide (NA) #30 this surveyor asked where his call light was, NA#30 stated, We normally hook it to his shirt but he can point and tell us what he needs,it should be within reach to get our attention. An interview with the Director of Nursing (DON) on 4/23/26 at approximately 11:00 AM confirmed that the call light should be within resident's reach.
  15. D
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    F559 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on record review, staff and resident interview, the facility failed to ensure a resident's right to receive written notice, including reason for change, before resident's room or roommate is changed. Resident identifiers: #45, and #25. Facility census: 57.
  16. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on observation, resident interview and staff interview, the facility failed to allow a resident and/or their responsible party to exercise his or her right to file an anonymous grievance for facility and follow grievance policy on a grievance completed for another resident. Resident identifier: #22. Facility census: 57. a) Resident Council Resident Council meeting was held on 04/21/2026 at 11:00 AM with a group of 11 (eleven) residents who reported they had no method to anonymously file a grievance. Residents reported they did not want to report complaints for fear of retaliation. They felt concerns brought up in the resident council were not taken seriously. An interview with the Social Worker on 04/21/26 at 6:39 PM revealed there was no method for an anonymous grievance. She reported residents and family members had to ask a nurse or department head for a grievance form. [...]
  17. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on resident interview and record review the facility failed to report a resident allegation of neglect involving not having a brief changed and an instance where a resident was given the wrong consistency of food. The facility also failed to report the reasonable suspicion of a crime where a resident brought in THC gummies and distributed them to other residents. Resident identifiers: #3 and #1. Facility census: 57. Findings Included: a) Resident #1 A policy titled, Abuse includes a definition for neglect that reads, neglect is the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. [...]
  18. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on resident interview and record review the facility failed to identify and thoroughly investigate allegations of neglect which included two (2) residents not receiving timely incontinence care and a resident receiving the incorrect texture of food. Resident identifiers: #1, #3 and #22. Facility Census 57. Findings Included:
  19. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on observation, record review and staff interview, the facility failed to recognize standards of practice that address the identified limitations in ability to perform activities of daily living (ADL) to ensure Resident #57 received assistance with meals. This was true for one (1) of four (4) sampled for nutrition during the Long-Term Care Survey Process. Census: 57 Resident identifier: #57Findings include: a) Resident #57 The surveyor watched the lunch service on 04/22/26. Resident #57 was served his tray at 12:02 PM. Resident was observed falling asleep periodically during this meal. He finished his meal at 1:27 PM, and staff picked up the tray after he ate 51-75% of the meal. Staff provided no cueing during this time nor offered to reheat his meal. [...]
  20. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on observation, record review and staff interviews, the facility failed to ensure residents received treatment and care in accordance with professional standards. This failure occurred because orders and a care plan directed applying a splint to the wrong hand for Resident #18. The facility also failed to notify the medical provider when a resident's blood sugar was over 400. Resident identifiers: #18 and #27. Facility census: 57.
  21. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on resident interview, record review and staff interviews, the facility failed to provide appropriate equipment to maintain mobility with the maximum practicable independence regarding Resident #2's bed rails. This was true for one (1) of three (3) residents sampled for activities of daily living during the Long-Term Care Survey Process. Census: 57 Resident identifier: #2Findings include: A policy titled, Bed Rail Risk and Safety reads: any resident being considered for using a bed with bed rail(s) is evaluated by the facility's interdisciplinary team to determine whether the resident's functional status and bed mobility is improved through the use of bed rail(s), to identify any bed rail that might constitute physical restraint, and to identify individual characteristics that may increase the risk of entrapment by bed rails or mattress. [...]
  22. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on observation, record review, and staff interviews, the facility failed to ensure Resident #48 and Resident #57 received adequate hydration. This was true for two (2) of four (4) residents sampled for hydration during the Long-Term Care Survey Process. Resident identifiers: #48, #57. Census: 57. a) Resident #48 A policy titled, Resident Hydration and Prevention of Dehydration states that nursing staff will provide and encourage intake of bedside, snack, and meal fluids, on a daily and routine basis as part of daily care. During the initial tour of the facility on 04/20/26 at approximately 1:00 PM, it was noted that Resident #48 did not have water at his bedside while in bed. Resident #48 stated that if he needed water, he had to ask for it. He also stated he needed a lot of water because he had undergone a kidney transplant. [...]
  23. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 14, 2026
    Inspectors wroteBased on observation and staff interview the facility failed to maintain proper infection prevention by leaving Resident #54's tube feeding syringe open to the elements, this was a random opportunity of discovery during the long term care survey process. Resident Identifier: #54. Facility Census:
December 17, 2025Complaint inspection · 7 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 6, 2026
    Inspectors wroteBased on observation, resident interview, and staff interview the facility failed to ensure a safe, clean, comfortable, homelike environment by not maintaining appropriate temperatures in the residents shower room. This failed practice was a random opportunity for discovery and had the potential to effect more than a limited number of residents during the complaint survey. Facility Census 59. Findings Include:a) Short hall shower roomA tour of the short hall shower room on 12/15/25 at 11:45 AM, found that when you walk in the door of the shower room, it felt to be a good temperature. In the shower stall where the residents sit under the water felt to be cool. The Director of Maintenance (DOM), took the temperature of the room and confirmed that where the residents shower, was currently at 61 degrees Fahrenheit. [...]
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 6, 2026
    Inspectors wroteBased on observation, resident interview, and record review the facility failed to provide Activities of Daily Living (ADL) care to dependent resident in a timely manner. This failed practice was found true for (5) five of (5) five residents reviewed for ADL care during the complaint survey. Resident identifiers #19, #17, #49, #2, #10, #37. Facility census 59. Findings Include: Findings Include:a) Resident #19On 12/11/25 Program Manager II was on the phone with Resident #19 for 52 minutes. The call started at 8:32 AM. Resident #19 said she currently had a Urinary Tract Infection (UTI) and was soiled. She said they (nurse aides) had taken people out to smoke, and no one was answering her call light. Resident #19 confirmed that her call light was on. [...]
  3. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 6, 2026
    Inspectors wroteBased on observation, resident interview, family interview, and staff interview the facility failed to assure that there is sufficient nursing staff available at all times to provide nursing and related services to meet the needs of the residents. This failed practice was a random opportunity for discovery and had the potential to effect all residents currently living in the facility during the complaint survey process. Resident identifiers #60, #37, #19, #10, #19, #49, #2. Facility Census 59. Findings Include:a) Resident #60During an interview on 12/15/25 at 1:08 PM, Resident #60's Medical Power of Attorney (MPOA) stated, It was a constant battle .there were always issues especially on night shift with getting him changed. He would watch the clock, and it has been from 2 hours to 11 hours waiting to be changed. They always seemed short-staffed and constantly new staff. [...]
  4. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 6, 2026
    Inspectors wroteBased on record review and staff interview, the facility failed to provide an accurate and complete documentation for three (3) of 11 residents. Resident #60, #17 and #2. Facility Census: 59. Findings Include:a) Resident #60On 12/15/25 at 1:00 PM, a record review was completed for Resident #60. The review included a complaint dated 12/04/25 as well as a facility-reported incident (FRI) dated 12/02/25. The allegation was neglect; not providing incontinence care on 12/01/25 as well as 12/02/25. The facility did complete the investigation and found the resident was provided care. The NAs were not documenting each time care was provided to Resident #60. [...]
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 6, 2026
    Inspectors wroteBased on observation and staff interview, the facility failed to maintain an infection control program. Staff were observed transporting soiled linen through the 100 Hallway while wearing soiled gloves. Trash Barrells sitting in resident a hallway full of soiled briefs were unable to be closed due to being so full. In addition, the 100 Hall Shower Room had a soiled washcloth, candy wrapper and open bottle of shampoo present. These were random opportunities for discovery that had the potential to affect more than an isolated number of residents. Facility Census: 59. a) 100 hall shower roomOn 12/15/25 at 11:44 AM, a tour of the shower room in 100 hall was completed. The tour found a soiled washcloth under the sink, a used hand wipe and candy wrapper on the floor, and an open bottle of soap sitting on the shower bar. [...]
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 6, 2026
    Inspectors wroteBased on record review and staff interview, the facility failed to implement the care plan for Resident # 2 regarding taking blood pressures in a restricted arm due to a mastectomy. This is true for one (1) of 11 residents reviewed during the survey process. Resident Identifier: #2. Facility Census: 59.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 6, 2026
    Inspectors wroteBased on record review, and staff interview the facility failed to ensure it had a complete and accurate medical record. This failed practice was found true for (2) two of 11 residents reviewed for medical record accuracy during the Complaint Survey process. Resident identifiers #49, #2. Facility Census 59. b) Resident #2 On 12/16/25 at 1:00 PM, a record review was completed for Resident #2. The review found a physician's order dated 08/28/25 stating, No B/P (blood pressure) or venipuncture to left arm related to malignant neoplasm of unspecified site of left female breast. The resident's left arm is restricted due to a mastectomy. The following dates the blood pressures were taken in the restricted arm: [...]
October 23, 2025Complaint inspection · 2 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 26, 2025
    Inspectors wroteBased on observation and staff interview the facility failed to provide a safe, clean, comfortable, homelike environment. This failed practice was a random opportunity for discovery, and had the potential to effect more than a limited number of residents during the complaint survey process. Facility Census 59. a) Packaged Terminal Air Conditioner (PTAC) unitsAn observation on 10/20/25 at 11:10 AM, revealed that the PTAC units in rooms 113, 125, 130, 131 and 132 had dirty filters that were covered with layers of dust. Additionally, room [ROOM NUMBER]'s PTAC unit had a dried, brown substance inside of the unit's vents. [...]
  2. E
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 26, 2025
    Inspectors wroteBased on record review, and staff interview the facility failed to provide a staff posting that was accurate with actual nurse staffing numbers. This failed practice was a random opportunity for discovery during the complaint survey. Facility Census 59.a) Nursing staff postingsA review on 10/21/25 at 2:00 PM, of the Nurse Staff Postings from 09/2025 to present, revealed that of the 50 days reviewed, 16 of those appeared to be under the staff minimum of 2.25 for the day. Further review on 10/22/25 of the staff punch forms for the days in question, revealed punches for all days in questions, that put the staffing above the minimum. During an interview on 10/22/25 at 9:30 AM, the Director of nursing confirmed that the staff punch forms were correct and accurate and that the staff posting for the 16 days was incorrect.
February 13, 2025Complaint inspection · 4 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on record review, resident representative interview, and staff interview the facility failed to ensure a resident who entered the facility without a pressure ulcer did not develop an avoidable pressure ulcer during their stay. In addition the facility failed to identify and treat the pressure ulcer once it was developed. Resident #59 entered the facility without a pressure ulcer she was discharged back to her previous living arrangement and with in hours the nurse who worked for the behavioral health company discovered multiple wounds which required her to be sent to the hospital once discovered. The facility documentation mentioned no wounds and no treatments for the wounds were ever ordered. This resulted in actual harm for Resident #59. This was true for one (1) of three (3) residents reviewed for pressure ulcers during a complaint survey. Resident Identifiers: #59. [...]
  2. D
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    F559 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on record review, family interview and staff interview the facility failed to notify the residents responsible party of a room change prior to moving the resident. This was a random opportunity for discovery during the compliant survey. Resident Identifier: #60. Facility Census: 58. Findings Include: a) Resident #60 During an interview with Resident #60's responsible party on 02/10/25 at 12:03 PM during a telephone interview , she stated, The last time they moved him they did not tell me. They just came in and packed up all his stuff and moved him. A review of the medical record on 02/10/25 in the afternoon found no indication the residents responsible party was notified of his room move. An interview with the Director of Nursing (DON) on the afternoon of 02/13/25 confirmed there was no evidence the residents responsible party was notified of his room move. [...]
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and staff interview the facility failed to ensure all allegations of abuse and/or neglect was thoroughly investigated. This was true for Resident #59 and was a random opportunity of discovery during a complaint survey. This was determined to be past non-compliance because the facility had identified the failure and implemented an effective plan of correction to correct the non- compliance prior to the first day of the complaint survey. Resident Identifier: #59. Facility Census: 58. Findings Include: a) Resident #59 A review of the facility's reportable incidents on 02/10/25 found a reportable incident dated 02/15/24 pertaining to Resident #59. A review of the report found the following under the brief description of the incident: [...]
  4. D
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    F626 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on resident representative interview, staff interview, hospital staff interview, long term care ombudsman interview and record review the facility failed to ensure Resident #60 who was discharged from their facility and was expected to return was readmitted to the first available bed when medically stable. Resident #60 has remained in the hospital from [DATE] until the time of this survey. The facility has admitted other male residents instead of Resident #60 with claims they did not have suitable bed for him. Resident #60 has experienced actual psychosocial harm as a result of these failures. The resident has experienced anxiety, agitation, and feelings of despair thinking he has done something wrong to cause this. This was true for one (1) of three (3) facility residents whom were reviewed during this complaint survey. Resident Identifiers: #60. Facility Census: 58. [...]
January 15, 2025Standard inspection, Complaint inspection · 24 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review, staff interview, and resident interview, the facility failed to provide services that are necessary to avoid emotional distress by transferring Resident #29 from the bed to a wheelchair via the mechanical lift on shower days, despite the resident being fearful of the lift. Multiple staff confirmed the resident would cry and scream. As soon as the transfer was complete, the resident would stop crying. This has resulted in psychosocial harm as evidenced by the mental anguish suffered by the resident while in the lift. The mental anguish was evidenced by the resident crying and yelling while in the lift. This has happened on multiple occasions and is not an isolated incident. This failed practice was true for (1) one of (3) three residents reviewed for abuse and neglect during the Long-Term Care Survey Process. Resident identifier: #29. Facility Census 58. [...]
  2. F
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to complete an accurate facility assessment related to the overall acuity of care needed for its population. This failed practice was a random opportunity for discovery and had the potential to affect more than a limited number of residents during the Long-Term Care Extended Survey Process. Facility census 58. Findings Included: a) Facility Assessment (FA) A review on 01/14/24 at 11:30 AM of the Facility Assessment revealed the facility reviewed their FA on 10/24/24. Under over all acuity of residents the following calculations were determined: [...]
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on resident interview, medical record review, staff interview and Resident Council Meeting discussion, the facility failed to ensure the resident shower room was at a comfortable temperature for resident use. This failed practice had the potential to affect more than a limited number of residents. Resident Census: 58. Findings Included: a) Resident Shower Room During an interview with Resident #26 on 01/07/25 at 11:39 AM, he stated he refused a shower the day before because the shower room was too cold. He stated one shower room was being renovated, and the other room is always too cold. [...]
  4. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to revise care plan for Resident #40 for one (1) on one (1) activities and Resident #19 and Resident #29 for behaviors. This failed practice was found true for three (3) of 21 residents reviewed for the care planning care area. Resident identifiers: #40, #19, and #29. Facility census: 58.
  5. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure residents were provided activities of interests that he/she was care planned for. This was found true for one (1) of six (6) residents reviewed for the activities care area. Resident identifier: #40. Facility census: 58.
  6. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice. This deficient practice had the potential to affect four (4) of 21 residents in the long-term care survey sample. Physician's orders to obtain weights were not followed for Resident #26 and Resident #19. Insulin was held without physician orders or notification for Resident #32. Neurological checks were not completed after an unwitnessed fall for Resident #53. Resident identifiers: #26, #32, #53, and #19. Facility census: 58.
  7. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on observation and staff interview, the facility failed to ensure the resident environment over which it had control was as free from accident hazards as possible. A storage room containing hazardous items was found to be unlocked. This was a random opportunity for discovery that had the potential to affect any resident able to access the closet. Facility census: 58.
  8. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review, staff interview and policy review, the facility failed to ensure a licensed pharmacist completed a monthly drug regimen review, reported any irregularities to the attending physician and the attending physician responded to any recommendations within the time frame established by the facility policy. This was true for three (3) of five (5) residents reviewed for the care area of unnecessary medications during the Long term care survey process. Resident Identifiers: #30, #53, and #32. Facility Census: 58. Findings Included: a) Resident #30 A review of Resident #30's medical record on the morning of 01/13/25 found no evidence that the pharmacist had reviewed Resident #30's drug regimen in the months of 08/2024, 09/2024, and 10/2024. [...]
  9. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on resident interview, record review and staff interview, the facility failed to ensure food was served at a palatable temperature. This failed practice had the potential to affect more than an limited number of residents. Facility Census: 58. Findings Included: a) Grievance review A review of the grievances found the following grievances noted: Resident #13 and Resident #15, filed a grievance dated 03/22/24. The Residents stated the food is cool and they are not using the plate warmer. Resident #11 filed a grievance dated 08/21/24 and stated, when her tray is delivered it is cold almost every time at dinner time. Resident #1 filed a grievance dated 11/20/24 the resident indicated the pancakes were cold, not enough sausage, and the pancake was so hard she could not cut it. [...]
  10. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on observation and and staff interview, the facility failed to ensure food was stored and an served in a safe and sanitary manner. There were multiple items in the walk-in cooler that was either out of date or not dated to indicate when they had been opened. Additionally two (2) vents in the kitchen ceiling had a collection of dust around the vents on the ceiling. The vent on the HVAC unit in the kitchen had a collection of dust on the outer metal grate covering the filter. The filter itself was also completely covered in dust. This failed practice had the potential to affect all residents currently receiving nutrition from the facility's kitchen. Facility Census: 58. Findings Included: a) Walk in cooler: An initial tour of the kitchen with the Dietary Manager (DM) on 01/07/25 beginning at 10:47 AM found the following food storage issues in the walk in cooler: [...]
  11. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on observation and staff interview, the facility failed to follow proper infection control practices, by dropping cartons of milk on the floor and placing them back in the cart with clean cartons, by sending uncovered cups full of coffee out onto the floor from the kitchen, and by failing to ensure enhanced barrier precautions were followed and posted for Residents #20 and 58. This was a random opportunity for discovery. This has the potential to affect more than a limited number of residents. Resident identifiers: 20, 58. Facility census: 58.
  12. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to administer pneumococcal vaccines in accordance with Centers for Disease Control (CDC) guidelines. This deficient practice had the potential to affect more than a limited number of residents. Resident identifiers: #6 and #17. Facility census: 58.
  13. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on resident interview, record review, and staff interview, the facility failed to allow residents to make choices important to them. This deficient practice had the potential to affect one (1) of 21 residents in the long-term care survey sample. The facility did not honor Resident #49's choice as to when to have his dressing changed. Resident identifier: #49. Facility census: 58.
  14. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure a complete and accurate bed hold notice was given to the resident representative when Resident #60 was transferred to the emergency room. This was true for one (1) of three (3) residents reviewed for the care area of hospitalizations during the long-term care survey process. Resident Identifier: #60. Facility Census: 58. Findings Included: a) Resident #60 A review of Resident #60's medical record on 01/08/25 found she was discharged to the emergency room on [DATE]. A copy of the resident's bed hold notice which was sent to the resident representative was requested on 01/09/24. The bed hold notice when provided was not complete. The notice contained the resident's name and medical record number and was signed by the nurse. [...]
  15. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure Resident #60's and Resident #59's Minimum Data Set (MDS) were accurately completed. This was true for two (2) of 21 sample residents reviewed during the long term care survey process. Resident Identifiers: #59 and #60. Facility Census: 58. Findings Include: a) Resident #59 A review of Resident #59's medical record on 01/14/25 at 10:00 AM, found the resident was discharged home on [DATE]. The son had asked the facility to prepare for the discharge on [DATE]. The facility made all arrangements for the discharge including a referral for home health. The Discharge MDS with and Assessment Reference Date (ARD) of 12/05/24 found the MDS identified the residents discharge as unplanned, even though the discharge was planned. [...]
  16. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to identify medical diagnoses of Major Depressive disorder on the Preadmission Screening and Resident Review (PASARR). This was found true for one (2) of three (3) residents reviewed under PASARR care area. Resident identifiers: #40 and #30. Facility census 58.
  17. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to implement the care plan for Resident #19, by failing to identify triggers for behaviors. This was true for one (1) of twenty-one (21) resident care plans reviewed during the survey process. Resident identifier: #19. Facility census: 58.
  18. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review, observation, resident interview, and staff interview, the facility failed to provide Activities of Daily Living (ADL) care to dependent residents. This failed practice was found true for (1) one of (5) five residents reviewed for ADL care during the Long-Term Care Survey Process. Resident identifier #34. Facility Census 58. Findings Included: a) Resident #34 During the initial observation and interview on 01/07/25 at 2:15 PM, Resident #34's teeth were covered with a white substance with some black spots. Resident #34 stated, I can not tell you when the last time they brushed my teeth. I cannot do it myself. I do have a tooth brush in here, but I cannot tell you where it is. A record review on 01/08/25 at 1:30 PM, of Resident #34's Brief Interview for Mental Status (BIMS) score, dated 12/17/24 revealed a BIMS score of 14. [...]
  19. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to prevent, identify, assess, and treat pressure ulcers in accordance with professional standards of treatment. This deficient practice had the potential to affect one (1) of three (3) residents reviewed for the care area of pressure ulcers. Resident identifier: #6. Facility census: 58.
  20. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview the facility failed to ensure a resident who is fed by enteral means receives the appropriate treatment and services to prevent complications of enteral feeding. This was true for one (1) of two (2) residents reviewed for the care area of tube feeding during the long term care survey. Resident Identifier: #60. Facility Census: 58. Findings Included: a) Resident #60 1. Residual Order A review of Resident #60's medical record on the morning of 01/14/25 found the following physician order: Enteral Feed Order: every shift Check feeding tube residual every (provider please specify) Hold tube feeding if residual is greater than (provider to specify). This order had a start date of 01/08/25 and was the current order at the time of this review. [...]
  21. D
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    F741 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to implement non-pharmacological interventions for behaviors exhibited by Resident #19. This was true for one (1) of one (1) residents reviewed for behaviors during the survey process. Resident identifier: 19. Facility census: 58.
  22. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to monitor Resident #53 for psychotropic medication side effects in November of 2024, during which time, the resident had an unwitnessed fall. This was true for one (1) of five (5) residents reviewed for unnecessary medications during the survey process. Resident identifier: 53. Facility census: 58.
  23. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review, observation, and resident and staff interview, the facility failed to accommodate Resident #36's food preferences by serving her eggs. This was a random opportunity for discovery. Resident identifier: #36. Facility census: 58.
  24. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2025
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure complete and accurate medical records for two (4) of 21 residents in the long-term care survey sample. Resident #49 had an incomplete Physician Orders for Scope of Treatment (POST) form. Resident #6 had an inaccurate medication order and care plan. Resident identifiers: #49, and #6. Facility census: 58.
March 6, 2024Complaint inspection · 1 citation
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on observations and staff interview, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections with regards to the water management program to reduce Legionella growth and spread in the facility. This practice had the potential to affect all residents that reside in the facility. Facility census: 52.
January 10, 2024Complaint inspection · 2 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 15, 2024
    Inspectors wroteBased on observation and staff interview, the facility failed to promote dignity during dining. Residents were not served lunch trays at the same time as roommates for dining within the residents' room. This was a random opportunity for discovery and had the potential to affect only a limited number of residents. Resident identifiers: #14, #45. Facility census: 55.
  2. D
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 15, 2024
    Inspectors wroteBased on observation and staff interview the facility failed to serve food and drink that was palatable and at a safe and appetizing temperature for Resident # 54. This was a random opportunity for discovery. Resident identifier: 54. Facility census: 55.
April 28, 2023Standard inspection · 9 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 24, 2023
    Inspectors wroteBased on record review and staff interview the facility failed to complete infection surveillance for residents who are actively being treated for Multidrug-resistant organisms (MDRO.) In addition, the facility failed to track and trend other infections. This failed practice had the potential to affect more than a limited number of residents that currently reside in the facility. Facility census 48.
  2. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 24, 2023
    Inspectors wroteBased on observation, resident interview, and staff interview, the facility failed to ensure resident privacy was available during the delivery of personal care. Windows were not covered and a resident's room door was not closed during care.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 24, 2023
    Inspectors wroteBased on Observation, record review and staff interview the facility failed to develop a comprehensive person-centered care plan in the care area of pressure injury preventions, privacy cover on a Foley catheter collection bag, and having a resident placed in contact isolation. This was true for three (3) out of 16 residents reviewed for care plans. Facility census 48.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 24, 2023
    Inspectors wroteBased on record review, staff interview and resident interview, the facility failed to hold a care plan meeting and involve R #17 in his individual care planning process. This was true for one (1) of 16 Residents reviewed for care plans. Resident identifier: #17. Facility census: 48.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 24, 2023
    Inspectors wroteBased on record review, staff interview and resident interview, the facility failed to provide appropriate care for elevated blood glucose levels for one (1) of one (1) Resident reviewed for unnecessary medications. Resident identifier: #21. Facility census: 48.
  6. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 24, 2023
    Inspectors wroteBased on observation and staff interview the facility failed to ensure residents receive care, consistent with professional standards of practice, for care of pressure ulcers. This was true for one (1) of one (1) resident reviewed for pressure ulcer care. Resident identifiers: Resident identifier: # 107. Facility census 48.
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 24, 2023
    Inspectors wroteBased on observation, record review and staff interview the facility failed to ensure the environment is free from accident hazards. This was true for one (1) of one (1) resident reviewed for the care area of accidents related to smoking and one (1) was a random act of discovery. Resident identifiers: #11 and #3. Facility Census: #48 Findings Included: a) Resident #11 On 04/24/23 at 2:55 PM records revealed Resident #11 is a smoker. Further record review found the following: 06/15/22 Quarterly Tobacco Use Observation assessment, Description: Annual Assessment 10/11/22 Quarterly Tobacco Use Observation assessment, Description: Quarterly Assessment 11/22/22 Quarterly Tobacco Use Observation assessment, Description: Quarterly Assessment The next Quarterly Tobacco Use Observation assessment was due 02/22/23 and had not performed. The care plan reflects the following: Approach: [...]
  8. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 24, 2023
    Inspectors wroteBased on observation, medical record review, and staff interview the facility failed to follow physicians' orders for ensuring the Foley Catheter collection bag was covered at all times. This was true for one (1) of one (1) resident reviewed for catheter care. Resident identifier: #107. Facility census 48.
  9. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 24, 2023
    Inspectors wroteBased on record review and staff interviews the facility failed to offer pneumococcal immunizations to all residents. This was true for two (2) out of five (5) reviewed for immunizations. Resident Identifiers: #107, and #41. Facility census 48.

Fire safety inspections

6 fire safety citations on file: 2 on April 30, 2026, 4 on January 15, 2025.

Every fire safety citation6 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 30, 2026 · Corrected (the home has a date of correction)
  2. F
    Install corridor and hallway doors that block smoke.
    K 363 · April 30, 2026 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 15, 2025 · Corrected (the home has a date of correction)
  4. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · January 15, 2025 · Corrected (the home has a date of correction)
  5. C
    Install an approved automatic sprinkler system.
    K 351 · January 15, 2025 · Corrected (the home has a date of correction)
  6. C
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 15, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 30, 2026Fine $80,400
January 15, 2025Fine $52,189

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWest VirginiaUnited States
All nursing staff (RN, LPN and aides)2.983.673.86
Registered nurses0.510.730.69
All nursing staff on weekends2.633.173.42
Nurse aides1.59
Licensed practical nurses0.88
Nursing staff turnover (share who left in a year)35.0%44.1%45.8%
Registered nurse turnover50.0%42.3%42.9%
Administrators who left1

CMS expects 3.99 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.12 on weekdays and 2.63 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.01 in April to June 2025 to 2.98 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.980.513.122.63 0.0%0 of 9058
Oct to Dec 20252.950.443.062.69 0.0%0 of 9258
Jul to Sep 20252.870.392.982.61 0.0%0 of 9258
Apr to Jun 20253.010.413.162.61 0.0%0 of 9158
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
West Virginia, Jan to Mar 20263.560.673.753.083.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWest VirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.214.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.51.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.44.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.91.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.715.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.64.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
17.313.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
18.522.423.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.611.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.81.81.8

Owners and operators

Legal business name: MAPLES SNF OPERATIONS LLC. CMS links this home to Hill Valley Healthcare, a group of 43 nursing homes averaging 1.7 stars overall.

NameRoleTypeShareSince
Hvh Maples Operations Holdings LLC5% or greater direct ownership interestOrganization100%09/28/2023
Marrs, JenniferW-2 managing employeeIndividual09/28/2023
Idels, ShimonCorporate officerIndividual05/24/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 21 problems in this area, most recently on June 18, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 13 problems in this area, most recently on April 30, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 12 problems in this area, most recently on April 30, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 7 problems in this area, most recently on April 30, 2026: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.63 hours per resident per day, below the West Virginia average of 3.17.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

West Virginia contacts for a concern about a nursing home

These are the official offices in West Virginia. NursingHomeClear cannot take or act on complaints.

Common questions

What is Bluestone Health and Rehabilitation's Medicare star rating?
CMS rates Bluestone Health and Rehabilitation 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Bluestone Health and Rehabilitation get at its last inspection?
23 health deficiencies at the standard inspection on April 30, 2026. The West Virginia average is 11.7.
Has Bluestone Health and Rehabilitation been fined?
Yes. CMS lists 2 fines totaling $132,589 in the last three years.
Does Bluestone Health and Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Bluestone Health and Rehabilitation?
CMS lists 3 owners and managers, and links the home to Hill Valley Healthcare. Legal business name: MAPLES SNF OPERATIONS LLC.

Sources

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