Home / Arkansas / Fayetteville
1923 East Joyce Blvd, Fayetteville, AR 72703 · Washington County · (479) 695-8065
87 certified beds, about 41 residents a day · Non profit - Corporation · Medicare since 1986
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045125 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on December 5, 2025, inspectors cited 0 health deficiencies (the Arkansas average is 2.7, the national average 9.2).
Of 14 health citations since May 2023, 3 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $58,006 in the last three years; the largest was $58,006, and the latest is dated March 6, 2025.
Nurses and nurse aides worked 5.98 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.85 of those hours.
67.8% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
Inspectors wroteBased on observations, interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to identify, assess, and evaluate the nursing staff's knowledge, skill level, and ability to provide emergent care in life threating situations or maintain and utilize available emergency medical equipment when reviewed for competently skilled nursing services.
Inspectors wroteBased on observations, interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to maintain the manufacturer's integrity of a sealed controlled medication prescribed for a resident and securely stored by the facility for 1 (Resident #1) of 7 Residents reviewed for personal property, specifically a sealed bottle of liquid opioid pain medication recorded and stored by staff nurses, was opened and missing part of its contents without the request of, or assessed need for, the prescribed resident.
Inspectors wroteBased on interviews, record review, facility document review, facility policy review, it was determined that the facility failed to a resident was free from a significant medication error for 1 (Resident #1) of 3 residents reviewed for medication administration.
Inspectors wroteBased on observations, interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to dispense a pharmacy bubble packaged pain medication according to professional standards for 1 (Resident #3) of 3 residents reviewed for pharmacy services.
Inspectors wroteBased on observations, interviews, record review, and facility document review, it was determined the facility failed to ensure dignity was maintained when providing wound care for 1 resident (Resident # 42) and when administering an insulin injection for 1 resident (Resident # 11).
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure oxygen was administered only when ordered by a physician to prevent potential respiratory complications for 1 (Resident #9) of 1 sampled resident.
Inspectors wroteBased on observations, interviews, record review, and facility document review, it was determined the facility failed to maintain infection control practices as evidenced by wound care being provided to a resident sitting at a dining table for 1 (Resident # 42) of 1 resident observed with wounds.
Inspectors wroteBased on record review and interview, the facility failed to ensure a discharge summary was provided for 1 (Resident #45) of 1 sampled resident to ensure education, a recapitulation of the resident's stay, and reconciliation of all pre- and post-discharge instructions were provided and to ensure clarification.
Inspectors wroteBased on interview, and record review, the facility failed to identify the risk of side rail entrapment which resulted in actual harm for 1 (Resident #7) of 37 (Residents #1, #2, #3, #4, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #19, #20, #21, #22, #25, #26, #27, #29, #30, #32, #33, #34, #35, #36, #37, #38, #39, #40, #41, #43 and #96) sampled residents who had side rails on their bed as documented on a list provided by Administrator on 05/27/23 at 7:45 AM, and failed to identify risk and respond to multiple elopements for 2 (Residents #13 and #40) of 4 (Residents #13, #38, #40 and #43) sampled residents who were at risk for wandering as documented on a list provided by Administrator on 05/27/23 at 7:45 AM.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure food items stored in the refrigerator, freezer and dry storage areas were sealed or covered; the ice machine was maintained in a clean and sanitary condition, and expired food items and drinks were promptly removed from stock to prevent the potential for bacteria growth for residents who received meal trays from 1 of 1 kitchen. These failed practices had the potential to affect 40 residents who received meals from the kitchen (total census: 40), as documented on a list provided by the Administrator on 05/25/23 at 7:45 AM.
Inspectors wroteBased on observation, and interview, the facility failed to include the ongoing monitoring of bed siderails as part of their routine maintenance program for 40 beds observed during initial screening of residents and as documented on a list provided by the Administrator on 05/25/23 at 7:45 AM.
Inspectors wroteBased on record review, the facility failed to ensure an Individualized Plan of Care was implemented on the use of side rails and the potential for entrapment for 1 (Resident #7) of 37 (Residents #1, #2, #3, #4, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #19, #20, #21, #22, #25, #26, #27, #29, #30, #32, #33, #34, #35, #36, #37, #38, #39, #40, #41, #43 and #96) sampled residents who had a diagnosis of Dementia and side rails on their beds as documented on a list provided by Administrator on 05/27/23 at 7:45 AM and failed to ensure an Individualized Plan of Care was implemented for 2 (Residents #13 and #40) of 4 (Residents #13, #38, #40 and #43) sampled residents who were at risk for wandering as documented on a list provided by Administrator on 05/27/23 at 7:45 AM.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident was adequately assessed for possible entrapment risk prior to utilization of bed rails, to prevent potential accident or injury for 1 (Resident #7) of 37 (Residents #1, #2, #3, #4, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, #19, #20, #21, #22, #25, #26, #27, #29, #30, #32, #33, #34, #35, #36, #37, #38, #39, #40, #41, #43 and #96) who used side rails as documented on a list provided by Administrator on 05/27/23 at 7:45 AM.
Inspectors wroteBased on interview, and record review, the facility failed to ensure resident medication orders and pharmacist reviews and recommendations were reviewed and signed timely by the Physician for 5 (Resident #1, #12, #17, #21 and #35) of 5 sampled residents for unnecessary medication review. This failed practice had the potential to affect 40 residents who received medications administered by the facility as documented on a list provided by the Administrator on 05/25/23 at 1:06 PM.
5 fire safety citations on file: 3 on December 5, 2025, 1 on July 11, 2024, 1 on May 26, 2023.
| Date | Penalty | Amount or length |
|---|---|---|
| March 6, 2025 | Fine | $58,006 |
| March 6, 2025 | Payment Denial | 1 days from April 4, 2025 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.98 | 4.02 | 3.86 |
| Registered nurses | 0.85 | 0.41 | 0.69 |
| All nursing staff on weekends | 5.08 | 3.45 | 3.42 |
| Nurse aides | 3.96 | ||
| Licensed practical nurses | 1.17 | ||
| Nursing staff turnover (share who left in a year) | 67.8% | 49.5% | 45.8% |
| Registered nurse turnover | 54.5% | 44.8% | 42.9% |
| Administrators who left | 2 |
CMS expects 2.78 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.34 on weekdays and 5.08 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.26 in April to June 2025 to 5.98 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.98 | 0.85 | 6.34 | 5.08 | 0.5% | 3 of 90 | 41 |
| Oct to Dec 2025 | 6.91 | 0.81 | 7.31 | 5.89 | 1.0% | 0 of 92 | 38 |
| Jul to Sep 2025 | 6.76 | 0.79 | 7.19 | 5.67 | 3.1% | 0 of 92 | 38 |
| Apr to Jun 2025 | 6.26 | 0.77 | 6.70 | 5.15 | 1.5% | 0 of 91 | 42 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Arkansas, all employers | |||
| CNAs (nursing assistants) | $16.55 | $14.52 to $17.34 | 17,260 |
| LPNs and LVNs | $27.22 | $23.82 to $29.43 | 10,010 |
| Registered nurses | $37.95 | $32.04 to $43.40 | 29,400 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.9 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.1 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 8.3 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.9 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.8 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.2 | 10.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 43.0 | 24.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.1 | 12.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.1 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Butterfield Trail Village's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (39.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
39.0% this home
No different from the national rate
US median of homes 51.5% · Arkansas: 7 better, 25 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 30 eligible stays.
10.3% this home
No different from the national rate
US median of homes 10.7% · Arkansas: 0 better, 3 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 37 eligible stays.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
US median of homes 7.1% · Arkansas: 0 better, 7 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 21 eligible stays.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Arkansas64.4% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 17 residents counted.
0.0% this home
Median of homes: Arkansas0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 20 residents counted.
0.0% this home
Median of homes: Arkansas2.7% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 20 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Arkansas98.8% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 2 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: BUTTERFIELD TRAIL VILLAGE INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Chapman, Kimberly | Corporate director | Individual | 01/01/2017 | |
| Clark, William | Corporate director | Individual | 01/01/2021 | |
| Culver, Ray | Corporate director | Individual | 01/01/2022 | |
| Duell, Marc | Corporate director | Individual | 01/01/2023 | |
| Nickle, Charles | Corporate director | Individual | 01/26/2022 | |
| Olmstead, Thomas | Corporate director | Individual | 01/01/2022 | |
| Simmons, Nina | Corporate director | Individual | 01/01/2024 | |
| Stults, Timothy | Corporate director | Individual | 01/01/2024 | |
| Vaughn-Wrobel, Beth | Corporate director | Individual | 01/01/2022 | |
| Williams, David | Corporate director | Individual | 01/01/2019 | |
| Chapman, Kimberly | Corporate officer | Individual | 01/01/2022 | |
| Clark, William | Corporate officer | Individual | 01/01/2021 | |
| Moore, Kimberly | Corporate officer | Individual | 01/01/2024 | |
| Nickle, Charles | Corporate officer | Individual | 01/26/2022 | |
| Spears, Michael | Corporate officer | Individual | 03/29/2024 | |
| Spears, Michael | Operational/managerial control | Individual | 04/01/2024 | |
| Wright, Michael | Adp of the SNF | Individual | 04/30/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.