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Complete Care at Wayne Hills Rehab & Resp Center

130 Terhune Drive, Wayne, NJ 07470 · Passaic County · (973) 839-4500

120 certified beds, about 104 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1969

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 315110 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 3, 2025, inspectors cited 13 health deficiencies (the New Jersey average is 8.6, the national average 9.2).

Of 35 health citations since February 2022, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 2 fines totaling $42,630 in the last three years; the largest was $35,364, and the latest is dated December 11, 2025.

Nurses and nurse aides worked 3.36 hours per resident per day, against 3.85 across New Jersey and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.

35.1% of nursing staff left within the year CMS measured (New Jersey average 39.7%).

CMS links it to Complete Care, an affiliated group of 85 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 35 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
27D
4E
1F
Potential for minimal harm
0A
0B
1C
June 12, 2026Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 21, 2026
    Inspectors wroteBased on observations, interview, and review of other pertinent documents on 6/11/26 and 6/12/26, it was determined that the facility failed to: a) ensure appropriate Enhanced Barrier Precautions (EBP, infection-control measures used in nursing homes to prevent the spread of multidrug-resistant organisms (MDROs)) were followed when Licensed Practical Nurse (LPN #1) was observed to not change gloves before performing closed tracheal suctioning (a sterile, self-contained device that allows healthcare providers to remove airway secretions without disconnecting the patient from a mechanical ventilator), a secondary high-contact task, and artificial airway, such as a tracheostomy), b) failed to ensure LPN #1 changed gloves after accessing a gastrostomy tube, a high-contact task, and before touching the privacy curtains and the window blinds in both Resident #4's and Resident #6's rooms, and [...]
January 29, 2026Complaint inspection · 3 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 30, 2026
    Inspectors wroteComplaint #2687290 Based on interviews, medical record reviews, and review of other pertinent facility documentation on 1/29/26, it was determined that the facility failed to a) implement adequate interventions to address the resident's risks for fall, and b) thoroughly assess and monitor a resident following a fall incident on 11/27/25, and after the identification of swelling and ecchymosis [bruise] on the resident's right hand on 12/01/25. According to Facility Reportable Event (FRE), a Licensed Practical Nurse (LPN #1) on the 11- 7 shift on 12/03/25, noticed bruising on the resident's bilateral lower extremities. According to an employee statement, Resident #1 was observed exhibiting signs of pain, and when staff assessed the resident on 12/03/25, the resident flinched like they were in pain. [...]
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 30, 2026
    Inspectors wroteComplaint # 2687290 Based on interviews, medical record reviews, and review of other pertinent facility documents on 1/29/26, it was determined that the facility failed to report to the New Jersey Department of Health (NJDOH), an injury of unknown origin by not reporting a bruise and swelling on the resident's right hand the facility found on 12/1/2025. This deficient practice was identified for 1of 4 residents reviewed (Resident #1) A review of Resident #1's admission Record (AR) revealed that the resident was admitted to the facility with diagnoses that included but was not limited to muscle weakness and functional quadriplegia (unable to move arms and legs). [...]
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 30, 2026
    Inspectors wroteComplaint #2687290Based on interviews, medical record reviews, and review of other pertinent facility documents on 1/29/26, it was determined that the facility failed to conduct thorough investigations into incidents on 11/27/25 and 12/1/25. This deficient practice was identified for 1 of 4 residents reviewed (Resident #1). The evidence was as follows: A review of Resident #1's admission Record (AR) revealed that the resident was admitted to the facility with diagnoses that included but was not limited to muscle weakness and functional quadriplegia. A review of Resident #1's comprehensive Minimum Data Set (MDS), an assessment tool dated 11/28/25, revealed that Resident # 1 had a Brief Interview Mental Status (BIMS) score of 9 out of 15, which indicated the resident was moderately cognitively impaired. [...]
December 11, 2025Complaint inspection · 2 citations
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2026
    Inspectors wroteComplaint # 2624450, 2661339 Based on interview, record review, and review of pertinent facility documentation on 11/12/25, it was determined that the facility failed to ensure that a resident who was dependent on staff for activities of daily living (ADLs) received the necessary assistance with breakfast in accordance with their assessed needs. This deficient practice was identified for 1 of 3 residents reviewed for ADLs (Resident #2). The evidence was as follows: A review of the admission Record (AR) revealed that Resident #2 was admitted to facility with diagnoses that include but were not limited to; functional quadriplegia, dementia, and severe protein calorie malnutrition. [...]
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 15, 2026
    Inspectors wroteBased on interview, record review and, review of other pertinent facility documents on 11/12/25, it was determined that the facility failed to ensure that a resident received wound care as ordered by the physician. This deficient practice was identified for 2 of 2 residents reviewed for wound care (Resident #1 and Resident #2). The evidenced was as follows: 1. A review of the admission Record (AR) revealed that Resident #1 was admitted to the facility with diagnoses that included but were not limited to; anoxic brain damage, stereotyped movement disorder, muscle spasm, and depressive disorder. A review Resident #1's quarterly Minimum Data Set (MDS) an assessment tool dated 9/4/25, revealed that the resident's cognition was severely impaired. A review of the Care Plan dated on 6/9/25, included a focus area that Resident #1 had actual skin breakdown; [...]
December 3, 2025Standard inspection · 13 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 13, 2026
    Inspectors wroteBased on observations, document review, interviews, and policy review, the facility failed to ensure cold storage areas were clean, the freezer temperature was within standards, expired foods were disposed of properly, the ice machine was cleaned, and the food thermometer was cleaned between use for one of one kitchen and one of two food pantries affecting 84 of 104 residents who consumed food in the facility. This failure had the potential to lead to foodborne illnesses and cross contamination.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on observation, interview, record review, and policy review, the facility failed to protect a resident's right to dignity while receiving medication through a gastrostomy tube (G-tube-a tube inserted into the stomach for nutrition and medication) for one (Resident (R) 108) of one resident observed for G-tube medications out of a total sample of 27. This failure placed residents at risk of a diminished quality of life and embarrassment.
  3. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on interview, record review, and policy review, the facility failed to provide information on the risks and benefits of the use of a wander guard for one (Resident (R)10) of one resident reviewed for elopement in a total sample of 27. This failure placed the residents and/or representatives at risk of not being informed.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to ensure beds and baseboard heaters were maintained in a safe manner for three of 27 residents (Resident (R) 10, R54, and R13) whose environments were reviewed. This failure had the potential to cause injury.
  5. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on record review, interview, facility document review, and policy review, the facility failed to provide a notice of transfer to the resident, the representative, and Ombudsman; failed to ensure notices contained information related to the appeals process; and/or failed to record the reason for discharge in a language that could be understood for two of four resident (Resident (R) 8 and R28) reviewed for discharge requirements out of a total sample of 27. These failures had the potential to cause confusion for residents and representatives trying to make informed decisions when residents were transferred to the hospital.
  6. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on record review, interview, and policy review, the facility failed to ensure the accuracy of the Minimum Data Set (resident assessment) related to an antipsychotic medication for one of 27 residents (Resident (R) 75) reviewed creating an inaccurate assessment of the resident's psychological status.
  7. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on observation, record review, and interviews, the facility failed to develop and implement a comprehensive care plan for three of 27 residents (Resident (R) 11, R8, and R65) reviewed. Specifically, the facility failed to develop an individualized activity care plan for R11 creating the potential for individual interests to not be identified; failed to develop an individualized care plan for R8 related to her seizure disorder creating the potential for staff to not respond as needed; and failed to develop an individualized care plan for R65's preference for daily showers creating the potential for showers to be missed.
  8. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2026
    Inspectors wroteBased on interviews, record review, and policy review, the facility failed to ensure the Fall Care Plan was updated to include interventions to prevent falls after a resident had a fall with major injury for one (Resident (R) 13) of five residents reviewed for falls in a total sample of 27 residents. This failure placed the residents at risk for unmet care needs.
  9. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2026
    Inspectors wroteBased on observation, interviews, record review, and policy review, the facility failed to provide activities to meet the interests or needs of two of 27 residents (Resident (R) 11 and R8) reviewed. The failures created the potential for in-room visits to occur without the residents' individual interests or choice.
  10. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident's room was free of accident hazards for one of 27 sampled residents (Resident (R)8). Specifically, the facility failed to respond timely to a water leak which reached electrical cords to the ventilator, bed, and enteral feeding pump of the resident. This failure had the potential to cause injury or equipment failure.
  11. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on observation, record review, interviews, and policy review, the facility failed to ensure a physician order and consent was obtained for bed rail use for one of one resident (Resident (R) 65) reviewed for bed rails out of 27 sample residents. This failure had the potential to affect safety for all residents who had bed rails.
  12. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on observation, interviews, record review, and policy review, the facility failed to ensure medications were administered in accordance with infection control measures for one (Resident (R) 108) of six residents reviewed in a total sample of 27. This failure placed residents at risk of cross-contamination.
  13. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on observation, interview, and document review, the facility failed to post the daily staffing report. This deficient practice has the potential to affect all 104 residents and visitors by not accurately informing them of the available nursing staff to care for the residents.
July 18, 2025Complaint inspection · 1 citation
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 25, 2025
    Inspectors wroteComplaint #: NJ00183653 Based on observation, interviews, and review of pertinent facility documents on 07/14/2025, 07/15/2025, and 07/18/2025, it was determined that the facility failed to implement their abuse policy and procedure to ensure all residents were protected from abuse when a cognitively impaired resident (Resident #1) was discovered tied to their wheelchair by their roommate (Resident #3) on 01/15/2025, and the incident was not reported and Resident #1 remained with their roommate until 01/16/2025. This deficient practice was identified for 1 of 7 residents reviewed for abuse (Resident #1). A review of the Facility Reportable Event (FRE), dated 01/17/2025, revealed that Resident #1's Representative (RR #1) reported observing Resident #1 tied to their wheelchair on 01/15/2025. [...]
September 10, 2024Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 7, 2024
    Inspectors wroteComplaint #: NJ00176749 Based on interviews and a review of the medical records and other facility documentation, it was determined that the facility staff failed to report an allegation of sexual abuse made by a resident (Resident #2) to the New Jersey Department of Health (NJDOH) as required. This deficient practice was identified for 1 of 4 residents (Resident #2) and was evidenced by the following: The surveyor reviewed Resident #2's medical record on 09/10/2024. The admission Record reflected the Resident #2 was admitted to the facility with medical diagnoses which included but not limited to: Type 2 Diabetes, Acute and Chronic Respiratory Failure, Morbid Obesity, Tracheostomy Status, Hypertension, Anxiety Disorder, Chronic Obstructive Pulmonary Disorder, and Other Seizures. [...]
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 7, 2024
    Inspectors wroteComplaint #: NJ00176749 Survey Dates: 09/10/2024 Census: 85 Sample Size: 4 Based on interviews and a review of the medical records and other facility documentation, it was determined that the facility staff failed to investigate an alleged incident of sexual abuse made by a resident (Resident #2) to the New Jersey Department of Health (NJDOH) as required. This deficient practice was identified for 1 of 4 residents (Resident #2) and was evidenced by the following: The surveyor reviewed Resident #2's medical record on 09/10/2024. The admission Record reflected the Resident #2 was admitted to the facility with medical diagnoses which included but not limited to: Type 2 Diabetes, Acute and Chronic Respiratory Failure, Morbid Obesity, Tracheostomy Status, Hypertension, Anxiety Disorder, Chronic Obstructive Pulmonary Disorder, and Other Seizures. [...]
May 24, 2024Standard inspection · 5 citations
  1. E
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    F711 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 7, 2024
    Inspectors wroteBased on the interview and record review, it was determined that the facility failed to ensure that the resident's primary physicians a.) signed and dated monthly physician orders and b.) wrote physician progress notes every other month alternating with the nurse practitioner. The deficient practice was observed for 10 of 20 residents (Resident #38, 37, 45, 72, 74, 16, 41, 63, 1, and 78) reviewed and occurred over a 6-month period. The deficient practice was evidenced by the following: 1. A review of the hybrid medical record for Resident #38 revealed the physician electronically signed monthly physician orders for the month of March 2024. There were no other monthly physician orders signed within the past 6 months. Additionally, there were no monthly progress notes written by the physician in the previous 6 months. 2. [...]
  2. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2024
    Inspectors wroteBased on the interview and record review, it was determined that the facility failed to complete and submit electronically the Minimum Data Set (MDS), an assessment tool used to facilitate the management of care of all residents, within 14 days of completing the resident's assessment and in accordance with the Center's for Medicare and Medicaid Services (CMS) Resident Assessment Instrument (RAI) Manual. This deficient practice was identified for 1 of 20 residents (Residents #136). This deficient practice was evidenced by the following: On 05/14/24, at 9:41 AM, the surveyor observed Resident #63 lying in bed watching television. The resident was able to answer the surveyor's inquiry. Resident #63's electronic medical record (eMR) revealed the following information: [...]
  3. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2024
    Inspectors wroteBased on the interview and record review, it was determined that the facility failed to accurately code the Minimum Data Set (MDS), an assessment tool used to facilitate the management of care of all residents, in accordance with the federal guidelines for 2 of 20 residents (Resident #63, and #85) reviewed for the accuracy of MDS coding. The deficient practice was evidenced by the following: 1. On 5/14/24, at 9:41 AM, the surveyor observed Resident #63 lying in bed watching television, able to answer the surveyor's inquiry. The resident stated that they had a bowel movement at least once daily and had no problem. Resident #63's electronic Medical Record (eMR) revealed the following information: According to the admission Record (an admission summary) (AR), Resident #63 was admitted to the facility with diagnoses that included but were not limited to urinary tract infections. [...]
  4. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2024
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to maintain the nursing professional standard of clinical practices by not accurately documenting the bowel elimination status of 1 of the 20 residents (Resident #63) who had been reviewed for urinary catheter. Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding; reinforcing the patient and family teaching program through health teaching, health counseling and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist. The deficient practice was evidenced by the following: [...]
  5. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2024
    Inspectors wroteBased on observation, interview, and review of other pertinent provided facility documents, it was determined that the facility failed to ensure that oxygen care and services were provided according to the standard of clinical practice in one (1) of (1) residents observed for respiratory care. The deficient practice was evidenced by the following: On 5/15/24 at 11:34 AM, the surveyor interviewed Resident #85. During the interview, the surveyor observed that the resident was receiving oxygen by a nasal cannula (a tube attached to an oxygen source that delivers oxygen to the resident via the nostrils). The surveyor observed that the nasal cannula was not positioned in the nostrils of the resident and was located to the left of the resident's nose, on the cheek. [...]
September 26, 2023Complaint inspection · 1 citation
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) October 25, 2023
    Inspectors wroteComplaint NJ # 167624 Based on observation, interview, and review of pertinent documentation, it was determined that the facility failed to follow Centers for Disease Control (CDC) guidance and implement infection control practices to mitigate the spread of multiple multi-drug resistant organisms (MDROs) during an outbreak which began on 09/15/23. The facility failed to: a) implement infection control surveillance per facility policy for MDROs- Carbapenem-Resistant Acinetobacter Baumannii (CRAB-bacteria resistant to nearly all antibiotics and difficult to control and irradicate from the environment), and Candida Auris (CA- a dangerous fungus that can be difficult to identify and treat), and b) staff donned (put on) the required personal protective equipment (PPE) prior to entry to a resident room who was on Transmission Based Precautions. [...]
February 23, 2022Standard inspection · 7 citations
  1. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 1, 2022
    Inspectors wroteBased on observation interview and review of facility records, it was determined that the facility failed to ensure an accurate inventory of controlled medications (narcotic medications) dispensed from the facility's automated medication dispensing system (AMDS). The deficient practice was observed on the automatic medication dispensing system located on the South Wing nursing office and evidenced by the following: On 2/18/22 at 10:05 AM, the surveyor reviewed the facility's DEA 222 forms and asked the Regional Clinical Specialist (RCS) a Registered nurse if he could provide the surveyor signed off logs showing that narcotics are being accounted for in the facility's AMDS. [...]
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 1, 2022
    Inspectors wroteBased on observation, interview, and record review it was determined the facility failed to follow accepted standards of infection control to reduce the spread of infection as observed for 2 of 2 Licensed Practical Nurses (LPN #1 and LPN #2) and 3 of 3 Housekeepers (HK #1, HK #2, and HK #3). The deficient practice is evidenced by the following. 1. On 2/16/22 at 11:00 AM the surveyor observed LPN #1 perform a pressure ulcer treatment on Resident #42. The surveyor and LPN #1 reviewed the physician's order on the electronic record - cleanse sacral pressure ulcer with normal saline solution, pat dry, pack wound with calcium alginate and cover with a dry dressing daily and as needed if soiled, initiated 12/25/21. LPN #1 stated the resident had a stage 4 (full thickness) pressure ulcer on the sacrum. [...]
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 1, 2022
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to maintain professional standards of clinical practice by failing to document injection sites on the electronic Medication Administration Record (eMAR) for 1 of 18 residents (Resident #70) reviewed. The deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: [...]
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 1, 2022
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure that oxygen therapy was administered to a resident in accordance with physician's orders. This was found with 2 of 6 residents reviewed, Resident #63 and Resident #61. The deficient practice was evidenced by the following: 1. On 2/11/22 at 11:00 AM, the surveyor observed Resident #63 walking from the bathroom to sit on bed. The surveyor observed Resident #63 putting on a tracheostomy collar over the tracheostomy (a surgical opening in the windpipe). The tracheostomy collar delivered the oxygen to the resident via the tracheostomy. The resident stated that he/she was encouraged to keep the oxygen on. The surveyor reviewed the electronic medical record (EMR) of Resident #63 which revealed the following: [...]
  5. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 1, 2022
    Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to consistently assess a resident upon return from the dialysis center. The deficient practice was observed for 1 resident, #74, of 1 reviewed for dialysis and is evidenced by the following. On 2/11/22 at 1:08 PM, the surveyor observed the resident in bed with eyes closed. The resident was discharged from the facility on 2/14/22. On 2/15/22 at 9:54 AM, the surveyor interviewed the unit Licensed Practical Nurse (LPN). The LPN stated the pre dialysis resident assessment was documented on the top of the Nursing Facility/Dialysis Center Communication Record (a paper which travels with the resident to and from the dialysis clinic). She stated the post dialysis assessment is documented in the electronic medical record nursing progress notes. [...]
  6. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 1, 2022
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to properly label, store and dispose of medications in 3 of 6 medication carts inspected. This deficient practice was evidenced by the following: On [DATE] at 10:20 AM, the surveyor inspected the East wing medication cart #1 in the presence of a Licensed Practical Nurse (LPN#1). The surveyor observed an opened bottle of Glucose testing solution and an opened Anoro Ellipta Inhaler that were not dated. The surveyor interviewed LPN #1 who stated that once a bottle of Glucose testing solution and an Anoro Ellipta inhaler are opened they should have been dated. On [DATE] at 11:15 AM, the surveyor inspected the East wing medication cart #2 in the presence of LPN #2. The surveyor observed an opened Humalog insulin vial that had an opened date of [DATE] and was expired. [...]
  7. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 1, 2022
    Inspectors wroteBased on observation, interview, record review and policy review, it was determined that the facility failed to a.) store potentially hazardous foods in a manner to prevent food borne illness, b.) failed to sanitize and air-dry steam table pans in a manner to prevent microbial growth and c.) failed to maintain the kitchen environment and equipment in a sanitary manner to prevent contamination from foreign substances and potential for the development a food borne illness. This deficient practice was evidenced by the following: On 2/14/22 at 9:47 AM, in the presence of the Dietary Supervisor and Regional Food Service Director, the surveyor observed the following: 1. In the food preparation area, on a shelf over top of the convection ovens, the surveyor observed three full sized sheet pans which were stacked with water between them. 2. [...]

Fire safety inspections

4 fire safety citations on file: 4 on May 24, 2024.

Every fire safety citation4 citations
  1. F
    Implement emergency and standby power systems.
    E 41 · May 24, 2024 · Corrected (the home has a date of correction)
  2. F
    Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
    K 111 · May 24, 2024 · Corrected (the home has a date of correction)
  3. F
    Use approved construction type or materials.
    K 161 · May 24, 2024 · Corrected (the home has a date of correction)
  4. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 24, 2024 · Waiver

Fines and payment denials

DatePenaltyAmount or length
December 11, 2025Fine $7,266
July 18, 2025Fine $35,364

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew JerseyUnited States
All nursing staff (RN, LPN and aides)3.363.853.86
Registered nurses0.440.680.69
All nursing staff on weekends3.073.503.42
Nurse aides1.62
Licensed practical nurses1.30
Nursing staff turnover (share who left in a year)35.1%39.7%45.8%
Registered nurse turnover30.8%37.7%42.9%
Administrators who left0

CMS expects 4.74 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.48 on weekdays and 3.07 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.37 in April to June 2025 to 3.36 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.360.443.483.07 0.0%0 of 90104
Oct to Dec 20253.470.393.603.17 0.0%0 of 92105
Jul to Sep 20253.190.513.352.79 0.0%0 of 92105
Apr to Jun 20253.370.443.532.98 0.0%0 of 9191
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New Jersey, Jan to Mar 20263.680.593.823.3411.6%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for New Jersey

JobMedianMiddle halfEmployed
New Jersey, all employers
CNAs (nursing assistants)$22.52$21.13 to $23.4432,400
LPNs and LVNs$36.13$32.16 to $38.4517,410
Registered nurses$51.20$47.94 to $61.4192,680
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Complete Care at Wayne Hills Rehab & Resp Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew JerseyUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.88.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.50.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.22.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
4.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.18.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
10.25.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
19.412.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.524.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.58.112.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.72.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Complete Care at Wayne Hills Rehab & Resp Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (41.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

41.5% this home

No different from the national rate

US median of homes 51.5% · New Jersey: 130 better, 19 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 79 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · New Jersey: 2 better, 8 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 70 eligible stays.

Infections that led to a hospital stay

10.8% this home

Worse than the national rate

US median of homes 7.1% · New Jersey: 3 better, 13 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 55 eligible stays.

Self-care and mobility at discharge

82.0% this home

Median of homes: New Jersey68.7% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 39 residents counted.

Falls with major injury

1.0% this home

Median of homes: New Jersey0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 97 residents counted.

New or worsened pressure ulcers

2.5% this home

Median of homes: New Jersey1.7% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 97 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: New Jersey99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 13 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: COMPLETE CARE AT LAKEVIEW LLC. CMS links this home to Complete Care, a group of 85 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Lakeview Opco Holdco LLC5% or greater direct ownership interestOrganization100%11/03/2023
Lakeview Holdco LLC5% or greater indirect ownership interestOrganization11/03/2023
Sms 2021 Trust5% or greater indirect ownership interestOrganization11/03/2023
Des Capital LLCIndirect ownership interestOrganization11/03/2023
Jrk Investments LLCIndirect ownership interestOrganization11/03/2023
Klugman, JacobIndirect ownership interestIndividual11/03/2023
Stein, ShalomIndirect ownership interestIndividual11/03/2023
Sternbuch, DanielIndirect ownership interestIndividual11/03/2023
Stein, ShalomManaging control - governing bodyIndividual11/03/2023
Stein, ShalomCorporate officerIndividual11/03/2023
Grella, WilliamOperational/managerial controlIndividual11/03/2023
Muller, RaphoelOperational/managerial controlIndividual07/12/2023
Schwartz, HershelOperational/managerial controlIndividual11/03/2023
Stein, ShalomTrustee of the SNFIndividual11/03/2023
Des Capital LLCAdp of the SNFOrganization11/03/2023
Jrk Investments LLCAdp of the SNFOrganization11/03/2023
Lakeview Holdco LLCAdp of the SNFOrganization11/03/2023
Lakeview PC Propco LLCAdp of the SNFOrganization11/03/2023
Lakeview Propco Holdco LLCAdp of the SNFOrganization11/03/2023
Sms 2021 TrustAdp of the SNFOrganization11/03/2023
Grella, WilliamAdp of the SNFIndividual11/03/2023
Klugman, JacobAdp of the SNFIndividual11/03/2023
Kolinsky, SandraAdp of the SNFIndividual07/19/2023
Muller, RaphoelAdp of the SNFIndividual07/12/2023
Schwartz, HershelAdp of the SNFIndividual11/30/2023
Sternbuch, DanielAdp of the SNFIndividual11/03/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on January 29, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on December 3, 2025: "Ensure each resident receives an accurate assessment."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on January 29, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on June 12, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.07 hours per resident per day, below the New Jersey average of 3.50.

Other nursing homes nearby

New Jersey contacts for a concern about a nursing home

These are the official offices in New Jersey. NursingHomeClear cannot take or act on complaints.

Common questions

What is Complete Care at Wayne Hills Rehab & Resp Center's Medicare star rating?
CMS rates Complete Care at Wayne Hills Rehab & Resp Center 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Complete Care at Wayne Hills Rehab & Resp Center get at its last inspection?
13 health deficiencies at the standard inspection on December 3, 2025. The New Jersey average is 8.6.
Has Complete Care at Wayne Hills Rehab & Resp Center been fined?
Yes. CMS lists 2 fines totaling $42,630 in the last three years.
Does Complete Care at Wayne Hills Rehab & Resp Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Complete Care at Wayne Hills Rehab & Resp Center?
CMS lists 26 owners and managers, and links the home to Complete Care. Legal business name: COMPLETE CARE AT LAKEVIEW LLC.

Sources

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