Covenant Village Care Center
9211 W Broward Blvd, Plantation, FL 33324 · Broward County · (954) 370-8982
60 certified beds, about 61 residents a day · Non profit - Corporation · Medicare and Medicaid since 1988
CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105604 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 15, 2025, inspectors cited 5 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 13 health citations since November 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.77 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 1.20 of those hours.
15.3% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Covenant Living, an affiliated group of 15 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
311/22
101/24
402/24
505/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
0E
0F
Potential for minimal harm
0A
0B
0C
May 15, 2025Standard inspection · 5 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to initiate a care plan for monitoring behaviors and side effects for 2 of 5 sampled residents on psychotropic medications (Resident #268 and Resident #33). Facility also failed to initiate a care plan for monitoring pain for 1 of 5 sampled residents on narcotic medications (Resident #268).
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interviews, record review and policy review, the facility failed to remove narcotics from 2 of 3 medication carts for residents who have no current orders for the narcotics.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on observations, interview, and record review, the facility failed to implement interventions to monitor side effects and behaviors related to antidepressant medication for 1 out of 5 residents reviewed for Unnecessary Medications (Resident # 13).
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, record and policy review, it was determined that the medication error rate was 7.14 percent, 2 medication errors were identified while observing a total of 28 opportunities, affecting Resident #323.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and policy review, the facility staff failed to lock the medication cart during medication administration for 1 of 9 residents observed for medication administration and failed to properly dispose a wasted drug during medication administration.
February 29, 2024Standard inspection · 4 citations
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interviews and record review, the facility failed to provide assistance during dining (Resident #30) and failed to provide fingernails grooming (Resident #1) for 2 of 3 residents reviewed for Activities of Daily Living (ADLs).
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on record review, observation and interviews, the facility failed to practice appropriate infection prevention and control and failed to follow wound care physician orders during wound care observation for 1 of 1 resident sampled for wound care review (Resident #45).
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interviews and record review, the facility failed to ensure that a Gradual Dose Reduction (GDR) for Psychotropic medication was being followed as per the Physician's orders for 1 of 5 residents reviewed for unnecessary medications (Resident #32).
- D Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide the appropriate diet consistency per the Physician ' s orders for 1 of 5 sampled residents reviewed for nutrition (Resident #308).
January 5, 2024Complaint inspection · 1 citation
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview, review of policy and procedure, and record review, the facility failed to promptly notify the resident's responsible party of the resident's fall in the facility for 1 of 2 sampled residents (Resident #1).
November 16, 2022Standard inspection · 3 citations
- D Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on review of policy and procedure, record review, and interview, it was determined that the facility failed to ensure that it maintained sufficient nursing staff, on a 24-hour basis to provide nursing and related services to residents, in order to maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, record review, and policy review, it was determined the facility failed to ensure accurate accountability and reconciliation of controlled medications for 1 of 6 sampled residents (Resident #204).
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on records review and interviews, the facility failed to ensure that an interdisciplinary hospice comprehensive care plan reflected the facility's responsibility for 1 of 2 sample residents (Resident #5).
Fire safety inspections
5 fire safety citations on file: 3 on May 15, 2025, 2 on November 16, 2022.
Every fire safety citation5 citations
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.77 | 3.82 | 3.86 |
| Registered nurses | 1.20 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.43 | 3.49 | 3.42 |
| Nurse aides | 2.34 | ||
| Licensed practical nurses | 0.22 | ||
| Nursing staff turnover (share who left in a year) | 15.3% | 41.4% | 45.8% |
| Registered nurse turnover | 14.3% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.70 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.90 on weekdays and 3.43 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.36 in April to June 2025 to 3.77 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.77 | 1.20 | 3.90 | 3.43 | 0.0% | 0 of 90 | 61 |
| Oct to Dec 2025 | 3.86 | 1.26 | 3.99 | 3.55 | 0.0% | 0 of 92 | 61 |
| Jul to Sep 2025 | 4.19 | 1.32 | 4.34 | 3.82 | 0.3% | 0 of 92 | 56 |
| Apr to Jun 2025 | 4.36 | 1.40 | 4.49 | 4.03 | 0.1% | 0 of 91 | 54 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.1 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.5 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.4 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.1 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 32.9 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.8 | 9.1 | 12.0 |
Owners and operators
Legal business name: COVENANT LIVING OF FLORIDA, INC.. CMS links this home to Covenant Living, a group of 15 nursing homes averaging 4.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Covenant Living Communities & Services | 5% or greater direct ownership interest | Organization | 100% | 03/21/1978 |
| Cunliffe, Terri | W-2 managing employee | Individual | 03/19/2009 | |
| Bentley, Sarah | Corporate director | Individual | 07/01/2020 | |
| Buettner, Kathy | Corporate director | Individual | 07/01/2020 | |
| Creaney, Janet | Corporate director | Individual | 07/01/2020 | |
| Eastburg, Mark | Corporate director | Individual | 07/01/2013 | |
| Manlove, Matt | Corporate director | Individual | 07/01/2017 | |
| Peterson, Loann | Corporate director | Individual | 07/01/2020 | |
| Reppe, Dixie | Corporate director | Individual | 07/01/2020 | |
| Cunliffe, Terri | Corporate officer | Individual | 03/19/2009 | |
| Erickson, David | Corporate officer | Individual | 01/31/2008 | |
| Covenant Living Communities & Services | Operational/managerial control | Organization | 03/21/1978 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on May 15, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 29, 2024: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on May 15, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on February 29, 2024: "Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.43 hours per resident per day, below the Florida average of 3.49.
Other nursing homes nearby
- Broward Oaks Nursing and Rehabilitation Plantation, 1.2 mi · 2 of 5 stars · 34 citations
- Nspire Healthcare Plantation Plantation, 2.5 mi · 2 of 5 stars · 33 citations
- Regents Park of Sunrise Sunrise, 3.4 mi · 2 of 5 stars · 23 citations
- Springtree Rehabilitation & Health Care Center Sunrise, 3.8 mi · 5 of 5 stars · 13 citations
- Nspire Healthcare Lauderhill Lauderhill, 3.9 mi · 2 of 5 stars · 33 citations
- Plantation Nursing & Rehabilitation Center Plantation, 4 mi · 5 of 5 stars · 14 citations
- Sunrise Health & Rehabilitation Center Sunrise, 4.2 mi · 4 of 5 stars · 28 citations
- Life Care Center at Inverrary Lauderhill, 4.6 mi · 4 of 5 stars · 22 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Covenant Village Care Center's Medicare star rating?
- CMS rates Covenant Village Care Center 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Covenant Village Care Center get at its last inspection?
- 5 health deficiencies at the standard inspection on May 15, 2025. The Florida average is 7.1.
- Has Covenant Village Care Center been fined?
- CMS lists no fines in the last three years.
- Does Covenant Village Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Covenant Village Care Center?
- CMS lists 12 owners and managers, and links the home to Covenant Living. Legal business name: COVENANT LIVING OF FLORIDA, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.