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Creekview Health and Rehabilitation

3300 Broadway Ne, Knoxville, TN 37917 · Knox County · (865) 686-7300

91 certified beds, about 75 residents a day · For profit - Corporation · Medicare and Medicaid since 1992

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 445297 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 17, 2025, inspectors cited 6 health deficiencies (the Tennessee average is 4.4, the national average 9.2).

None of its 23 health citations since October 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.37 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.57 of those hours.

66.7% of nursing staff left within the year CMS measured (Tennessee average 48.9%).

CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 23 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
17D
2E
4F
Potential for minimal harm
0A
0B
0C
November 17, 2025Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on facility policy review, observations, and interviews, the facility failed to ensure two dietary aides had a protective facial hair covering while working in the kitchen, failed to ensure food items were properly labeled (name, date opened, or expiration date), failed to ensure frozen food items were stored at a temperature for frozen food items to remain frozen solid which had the potential to affect 71 of 72 residents, and failed to ensure an expired nutritional supplement was discarded and unavailable for resident use on 1 of 2 medication carts observed.
  2. D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2025
    Inspectors wroteBased on medical record review, observation, and interview, the facility failed to ensure 1 resident (Resident #19) was treated with dignity during feeding assistance of 7 residents observed for dining.
  3. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on review of facility policy, review of medical record, and interview, the facility failed to resubmit a Pre-admission Screening and Resident Review (PASRR) after the resident was admitted to the facility with a mental health diagnosis for 1 resident (Resident #11) of 8 residents reviewed for PASRR.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on review of the facility policy, record review, observations and interviews, the facility failed to develop a comprehensive person-centered care plan for 1 resident (Resident #82) of 19 residents reviewed for care plans.
  5. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on review of the facility policy, review of manufacturer guidelines, medical record review, observations, and interviews the facility failed to ensure insulin medication was labeled appropriately to include an open date for 2 residents (Resident #46 and Resident #23) and failed to ensure eye medication was labeled appropriately to include an open date for 1 resident (Resident #67) of 3 residents reviewed for medication administration on 1 medication cart of 2 medication carts observed.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on review of the facility policy, medical record review, observations and interviews the facility failed to ensure staff followed infection control guidelines during wound care for 1 resident (Resident #44) of 3 residents reviewed for wounds.
June 28, 2022Standard inspection · 10 citations
  1. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 25, 2022
    Inspectors wroteBased on review of the Facility Assessment, review of facility's daily staffing sheets, review of facility shower schedules, medical record review, and interview, the facility failed to provide adequate staffing on the weekends to meet the needs of residents in the facility for 2 months (May and June 2022), which had the potential to affect all residents in the facility.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 25, 2022
    Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to properly store frozen foods in 1 of 1 freezer, failed to date 3 containers of dried foods in the kitchen area, and failed to maintain proper temperatures in 2 of 2 nourishment refrigerators, potentially affecting 58 of 60 residents in the facility.
  3. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 25, 2022
    Inspectors wroteBased on review of the facility policy, medical record review, observation, and interview, the facility failed to develop a comprehensive care plan to include a urinary catheter for 1 resident (Resident #12), to include Activities of Daily Living (ADL) for bathing for 4 residents (Residents #14, #29, #52, and #210), and to include use of psychotropic medications for 1 resident (Resident #35) of 20 residents reviewed for care plans.
  4. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 25, 2022
    Inspectors wroteBased on facility policy review, medical record review, facility shower schedule review, and interview, the facility failed to provide scheduled showers for 4 residents (Residents #14, #29, #52, and #160) of 10 residents reviewed for showers.
  5. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 25, 2022
    Inspectors wroteBased on review of the Resident Assessment Instrument (RAI) Version 3.0 Manual, medical record review, and interview, the facility failed to complete a comprehensive resident admission assessment within 14 calendar days after admission for 1 resident (Resident #1) of 20 residents reviewed.
  6. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 25, 2022
    Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to develop a baseline care plan to include the use of psychotropic medications for 1 resident (Resident #160) of 5 residents reviewed for unnecessary medications.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 25, 2022
    Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to follow a physician's order for wound treatment for 1 resident (Resident #10) of 4 residents reviewed for wounds.
  8. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 25, 2022
    Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to follow a physician's order for an oral nutritional supplement for weight loss for 1 resident (Resident #37) of 3 residents reviewed for weight loss.
  9. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 25, 2022
    Inspectors wroteBased on facility policy review, medical record review, pharmacy recommendation review, and interview, the facility failed to act timely on a pharmacy recommendation for 1 resident (Resident #8) of 5 residents reviewed for unnecessary medications.
  10. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 25, 2022
    Inspectors wroteBased on facility policy review, medical record review, pharmacy recommendation review, and interview, the facility failed to provide a gradual dose reduction per pharmacist recommendation for 1 resident (Resident #8) of 5 residents reviewed for unnecessary medications.
October 22, 2019Standard inspection · 7 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 3, 2019
    Inspectors wroteBased on facility policy review, observation, and interview the facility failed to store cooking/serving utensils in a sanitary manner, failed to properly air dry 6 pans of approximately 15 pans observed, and failed to ensure expired foods were not available for resident use potentially affecting 64 of 65 residents.
  2. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 3, 2019
    Inspectors wroteBased on review of The Centers for Medicare and Medicaid (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual, medical record review, and interview, the facility failed to accurately assess and document a Stage 2 pressure ulcer for 1 resident (#5) of 29 residents reviewed.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 3, 2019
    Inspectors wroteBased on facility policy review, medical record review, review of facility documentation, and interview, the facility failed to revise a care plan for 1 resident (#50) of 29 residents reviewed.
  4. D
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 3, 2019
    Inspectors wroteBased on medical record review and interview, the facility failed to ensure vision services were provided for 1 resident (#23) of 16 residents reviewed for vision.
  5. D
    Provide routine and 24-hour emergency dental care for each resident.
    F790 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 3, 2019
    Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to ensure dental services were provided for 1 resident (#23) of 29 residents sampled.
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 3, 2019
    Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to maintain an accurate medical record for 1 resident (#48) of 11 residents reviewed for medication administration.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 3, 2019
    Inspectors wroteBased on facility policy review, observation, and interview the facility failed to follow infection control guidelines during a wound observation for 1 resident (#5) of 3 wound observations.

Fire safety inspections

20 fire safety citations on file: 6 on November 17, 2025, 7 on June 28, 2022, 7 on October 22, 2019.

Every fire safety citation20 citations
  1. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · November 17, 2025 · Corrected (the home has a date of correction)
  2. D
    Provide properly protected cooking facilities.
    K 324 · November 17, 2025 · Corrected (the home has a date of correction)
  3. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · November 17, 2025 · Corrected (the home has a date of correction)
  4. D
    Install corridor and hallway doors that block smoke.
    K 363 · November 17, 2025 · Corrected (the home has a date of correction)
  5. D
    Provide a written emergency evacuation plan.
    K 711 · November 17, 2025 · Corrected (the home has a date of correction)
  6. D
    Have restrictions on the use of portable space heaters.
    K 781 · November 17, 2025 · Corrected (the home has a date of correction)
  7. D
    Conduct risk assessment and an All-Hazards approach.
    E 6 · June 28, 2022 · Corrected (the home has a date of correction)
  8. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · June 28, 2022 · Corrected (the home has a date of correction)
  9. D
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · June 28, 2022 · Corrected (the home has a date of correction)
  10. D
    Provide properly protected cooking facilities.
    K 324 · June 28, 2022 · Corrected (the home has a date of correction)
  11. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 28, 2022 · Corrected (the home has a date of correction)
  12. D
    Install properly constructed and protected linen or trash chutes.
    K 541 · June 28, 2022 · Corrected (the home has a date of correction)
  13. D
    Provide a written emergency evacuation plan.
    K 711 · June 28, 2022 · Corrected (the home has a date of correction)
  14. F
    Conduct testing and exercise requirements.
    E 39 · October 22, 2019 · Corrected (the home has a date of correction)
  15. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · October 22, 2019 · Corrected (the home has a date of correction)
  16. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · October 22, 2019 · Corrected (the home has a date of correction)
  17. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · October 22, 2019 · Corrected (the home has a date of correction)
  18. E
    Have elevators that firefighters can control in the event of a fire.
    K 531 · October 22, 2019 · Corrected (the home has a date of correction)
  19. D
    Conduct risk assessment and an All-Hazards approach.
    E 6 · October 22, 2019 · Corrected (the home has a date of correction)
  20. D
    Provide properly protected cooking facilities.
    K 324 · October 22, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTennesseeUnited States
All nursing staff (RN, LPN and aides)3.373.803.86
Registered nurses0.570.600.69
All nursing staff on weekends2.823.313.42
Nurse aides1.89
Licensed practical nurses0.91
Nursing staff turnover (share who left in a year)66.7%48.9%45.8%
Registered nurse turnover28.6%43.2%42.9%
Administrators who left0

CMS expects 4.24 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.59 on weekdays and 2.82 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 26.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.27 in April to June 2025 to 3.37 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.370.573.592.82 26.5%1 of 9075
Oct to Dec 20253.300.543.482.85 26.5%2 of 9270
Jul to Sep 20253.310.603.542.73 28.9%0 of 9269
Apr to Jun 20253.270.493.522.64 25.1%0 of 9165
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Tennessee, Jan to Mar 20263.750.563.953.274.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Tennessee

JobMedianMiddle halfEmployed
Tennessee, all employers
CNAs (nursing assistants)$18.27$17.09 to $19.6627,040
LPNs and LVNs$28.31$23.64 to $30.1220,830
Registered nurses$39.18$36.28 to $45.7972,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Creekview Health and Rehabilitation. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTennesseeUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.414.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.71.71.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
10.817.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
10.05.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
15.816.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.422.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
0.011.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Creekview Health and Rehabilitation's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (50.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

50.0% this home

No different from the national rate

US median of homes 51.5% · Tennessee: 62 better, 16 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 43 eligible stays.

Potentially preventable readmissions

11.5% this home

No different from the national rate

US median of homes 10.7% · Tennessee: 1 better, 7 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 54 eligible stays.

Infections that led to a hospital stay

6.3% this home

No different from the national rate

US median of homes 7.1% · Tennessee: 2 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 33 eligible stays.

Self-care and mobility at discharge

46.9% this home

Median of homes: Tennessee58.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 32 residents counted.

Falls with major injury

0.0% this home

Median of homes: Tennessee0.8% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 58 residents counted.

New or worsened pressure ulcers

1.4% this home

Median of homes: Tennessee1.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 58 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Tennessee98.7% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 5 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: FIRST CREEK HEALTHCARE INC. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Rocky Top Healthcare LLC5% or greater direct ownership interestOrganization100%12/18/2023
Albrechtsen, TylerCorporate directorIndividual12/18/2023
Thatcher, BrentCorporate directorIndividual12/18/2023
Burnam, SoonCorporate officerIndividual12/18/2023
Sato, AmiCorporate officerIndividual09/09/2024
Albrechtsen, TylerOperational/managerial controlIndividual05/01/2024
Thatcher, BrentOperational/managerial controlIndividual05/01/2024
Hasemeier, EricAdp of the SNFIndividual05/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on November 17, 2025: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on June 28, 2022: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on November 17, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on November 17, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.82 hours per resident per day, below the Tennessee average of 3.31.

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Common questions

What is Creekview Health and Rehabilitation's Medicare star rating?
CMS rates Creekview Health and Rehabilitation 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Creekview Health and Rehabilitation get at its last inspection?
6 health deficiencies at the standard inspection on November 17, 2025. The Tennessee average is 4.4.
Has Creekview Health and Rehabilitation been fined?
CMS lists no fines in the last three years.
Does Creekview Health and Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Creekview Health and Rehabilitation?
CMS lists 8 owners and managers, and links the home to The Ensign Group. Legal business name: FIRST CREEK HEALTHCARE INC.

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