Home / California / Garden Grove
Garden Grove Post Acute
12882 Shackelford Lane, Garden Grove, CA 92841 · Orange County · (714) 638-9470
99 certified beds, about 93 residents a day · For profit - Corporation · Medicare and Medicaid since 1971
CMS Care Compare ratings, data as of September 1, 2026 · CCN 056145 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 25, 2026, inspectors cited 16 health deficiencies (the California average is 15.6, the national average 9.2).
None of its 56 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.71 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.47 of those hours.
28.3% of nursing staff left within the year CMS measured (California average 36.7%).
CMS links it to The Mandelbaum Family, an affiliated group of 18 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 56 health citations on file.
June 25, 2026Standard inspection · 16 citations
- E Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure the necessary discharge services was completed for two of four final sampled residents (Residents 6 and 41) reviewed for acute care hospitalization and one of three sampled residents (Resident 5) reviewed for closed records. * The facility failed to ensure the physician signed and dated the physician's discharge summary for Resident 5's transfer to the acute care hospital on 6/20/26. * The facility failed to ensure the physician signed and dated the physician's discharge summary for Resident 6's transfer to the acute care hospital on 4/15/26.* The facility failed to ensure the physician signed and dated the physician's discharge summary for Resident 41's transfer to the acute care hospital on 4/18/26. These failures had the potential for the residents to have an inappropriate discharge.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on interview, medical record review, facility P&P review, facility document review, and the California Code of Regulations, the facility failed to ensure a staff member was onsite during the night shift, who could provide respiratory services to the residents, in accordance with the residents' plan of care. * On 11/24/25, 11/25/25, 4/6/26, 4/12/26, 4/19/26, 6/8/26, 6/15/26, and 6/22/26, on the night shift, the facility failed to ensure a staff member was on site at the facility, who could provide respiratory services to the residents with oxygen titration orders. This failure had the potential to result in negative health outcomes for the residents.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the sanitary requirements were met in the kitchen. * The facility failed to ensure the cutting boards were maintained in sanitary condition and had smooth, cleanable surfaces. * The facility failed to ensure the heavy-duty blender used for puree preparation and three stainless steel square serving pans were air dried prior to stacking and storage. * The facility failed to maintain the hood over the stove in a clean and sanitary condition. * The facility failed to ensure the kitchen utensils had smooth, cleanable surfaces and were maintained in good repair. * The facility failed to ensure the kitchenware and kitchen utensils were clean and free of food particles or residue. [...]
- E Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview, and facility P&P review, the facility failed to ensure the garbage were properly stored in three of four garbage dumpsters. * The facility failed to ensure the lids of the three garbage dumpsters were fully closed. This failure had the potential to attract pest/rodents that carry diseases.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview, medical record review, and P&P review, the facility failed to ensure the medical record was complete and accurately maintained for six of 22 final sampled residents (Residents 3, 8, 11, 16, 48, and 79). * The facility failed to ensure Resident 3's POLST was completed accurately. * The facility failed to accurately document the administration of midodrine medication (medication used to low blood pressure) to Resident 8. In addition, the facility failed to ensure Resident 8's telephone orders were signed by the physician as per the facility's P&P. * The facility failed to ensure Resident 11's POLST was complete and contained the physician's printed name, phone number, license number, and date. * The facility failed to ensure Resident 16's POLST contained the physician's phone number and license number. [...]
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview, facility document review, and facility P&P review, the facility failed to implement their infection control surveillance program in accordance with the facility's P&P. * The facility failed to implement their infection control surveillance program for August 2025 through May 2026. The facility conducted surveillance of resident infections based on whether the residents were prescribed antimicrobial medications. The facility failed to determine whether residents who exhibited signs and symptoms of infection, and were not prescribed antimicrobial medications, met the facility's criteria for infection (McGeer's Criteria) and thus, failed to include these residents in the facility's infection control surveillance program. [...]
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to fully inform the resident or responsible party and obtain a completed informed consent prior to the use of the psychotropic medications for one of five final sampled residents (Resident 6) reviewed for unnecessary medications. * The facility failed to ensure Resident 6's consent form for the use of the hydroxyzine (a medication used for anxiety and itching caused by an allergic reaction) and temazepam (sedative medication) included the information about the medications' benefits and side effects. These failures had the potential for Resident 6 and the resident's responsible party to be unaware of the risks associated with the psychotropic medications.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, the facility failed to maintain a homelike environment for one of 22 final sampled residents (Resident 67). * Resident 67 resided in Room A. The wall behind the resident's bed was observed in disrepair as evidenced by several areas of chipped and peeled paint. This failure had the potential to negatively impact the resident's quality of life and well-being.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided prior to the transfer to the acute care hospital for one of four residents (Resident 6) reviewed for hospitalizations. * The facility failed to ensure Resident 6 was assessment and/or change in condition documentation was completed prior to Resident 6's transfer to the acute care hospital on 4/15/26. This failure had the potential to result in the resident's change in condition not being assessed thoroughly and addressed in a timely manner.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, facility document review, and facility P&P review, the facility failed to provide the drink preference as per physician's order for one of one resident (Resident 8) reviewed. * The facility failed to provide a health shake with meals to Resident 8 as ordered by the physician. This failure had the potential to not meet the resident's nutritional needs and negatively impact the resident's well-being.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to maintain the intravenous access for one of one sampled resident (Resident 16) reviewed for intravenous care. * The facility failed to ensure the peripheral IV line dressing for Resident 16 was labeled and dated. This failure had the potential for the use of the resident's outdated peripheral IV access and posed a risk for IV site complications.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview, medical record, facility document review, and facility P&P review, the facility failed to ensure the pharmacist recommendations identified during the Drug Regimen Review were followed through in two of five residents reviewed for unnecessary medications ( Residents 8 and 31). * The facility failed to ensure Resident 8's Drug pharmacy recommendation for levothyroxine (medication to treat underactive thyroid by replacing missing hormones), and Latanoprost (prescription eye drop used to treat open-angle glaucoma and ocular hypertension by lowering intraocular pressure) and cyclosporine (used to treat chronic dry eye disease by decreasing eye inflammation and increasing your natural tear production) medications were followed through in a timely manner. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on interview, observation, medical record review, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure the proper storage, labeling, and disposal of medications to one of three medication rooms and one of four medication carts inspected for labeling and storage of drugs and biologicals. * The facility failed to ensure Resident 55's opened vial of lidocaine HCl (medication used to temporarily numb specific areas of the body to block pain) was dated when the vial was opened. * The facility failed to ensure expired COVID-19 testing kits were removed from the medication supply room. These failures posed the risk for the resident's use of outdated medication and inaccurate testing results for the residents.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services for two of 22 final sampled residents (Residents 68 and 88) who received hospice services. * The facility failed to ensure the hospice skilled nurse visit notes and CHHA notes were available and included in Resident 68's medical records. Furthermore, the facility failed to ensure the staff awareness of the facility's hospice designee/coordinator. * The facility failed to ensure the hospice skilled nurse visit notes and CHHA notes were available and included in Resident 88's medical records. Furthermore, the facility failed to ensure staff awareness of the facility's hospice designee/coordinator. These failures posed the risk of delay in communication between the hospice provider and facility which may affect resident care.
- B Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, medical record and facility P&P review, the facility failed to ensure the appropriate respiratory care and services were provided for three of six residents (Residents 3, 7, and 80) reviewed for respiratory care. * The facility failed to ensure Resident 3 and 7's oxygen concentrators were free of dust like particles. * The facility failed to ensure Resident 80's nebulizer machine was maintained in a sanitary condition. These failures had the potential to negatively impact the residents' health outcomes.
- B Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure the physician signed the telephone orders for two out of 22 final sampled residents (Residents 6 and 41). * The physician failed to sign Resident 6's telephone orders on a timely manner. * The physician failed to sign Resident 41's telephone orders on a timely manner. These posed the risks for inaccurate treatment for the residents.
August 28, 2025Complaint inspection · 4 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to ensure two of seven sampled residents (Residents 4 and 7) attained and maintained the highest practicable physical well-being. * The facility failed to ensure Resident 4's sling was positioned properly to the resident's left arm as ordered by the physician. Additionally, the facility failed to provide toileting schedule as ordered by the physician for Resident 4. * The facility failed to ensure Resident 7's left thumb had a splint as ordered by the physician. These failures had the potential to negatively impact Residents 4 and 7 physical well-being.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to prevent a fall incident for one of seven sampled residents (Resident 4). * The facility failed to assess and notify the resident's physician and family member when Resident 4 was found on the floor mattress. These failures had the potential to negatively impact the resident's well-being.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the appropriate care and services related to GT were provided for two of seven sampled residents (Residents 2 and 3). * Resident 2 was provided with Glucerna (enteral feeding formula) 1.2 at 65 cc/hour via GT, when the physician's order specified it to be 50 cc/hour. * Resident 3 was provided with water flush at 30 cc/hour via GT, when the physician's order specified it to be 35 c/hour. These failures posed the risk for complications related to the use of GT for Residents 2 and 3.
- B Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the reasonable accommodations to meet the needs for one of seven sampled residents (Resident 4). * The facility failed to ensure Resident 4's call light was within the resident's reach. This failure had the potential to negatively impact the residents' physical and psychosocial well-being or result in a delay to receive care.
May 8, 2025Complaint inspection · 2 citations
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure one of four sampled residents (Resident1) was free from the unnecessary medications. * Resident 1 was administered Ozempic (medication used to manage type 2 diabetes) one mg subcutaneously (beneath the skin) for DM. However, Resident 1 had no diagnosis of DM. In addition, the facility failed to ensure Resident 1's plan of care addressed the use of the Ozempic medication and monitored the side effects of the medication. * Resident 1 was administered oxycodone (used to relieve severe pain) 10 mg medication when Resident 1's pain level was below the parameters ordered for the medication. These failures had the potential for Resident 1 to receive unnecessary medications and experience adverse effects from the medications.
- B Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure the proper safe storage of drugs for one of four sampled residents (Resident 2). * LVN 1 left a medication inside a clear cup unattended on Resident 2's bedside table. This failure posed the risk of other residents, visitors or unauthorized facility staff gaining access to the medication.
April 16, 2025Complaint inspection · 1 citation
- B Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure one of four sampled residents (Resident 1) was free from the significant medication errors. * The facility failed to administer Resident 1's ketotifen (an antiallergic medicationto help prevent asthma attacks) as ordered by Resident 1's physician. This failure had the potential to negatively affect the resident's well-being.
March 10, 2025Standard inspection · 17 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the food safety and sanitation requirements were met in the kitchen as evidenced by: * The facility failed to ensure the opened food items in the freezer were properly dated. * The facility failed to ensure the foods in refrigerator were properly labeled and dated, and failed to discard the items in the refrigerator that past the use-by date. * The facility failed to ensure the juice boxes and thickener were properly labeled and dated. * The facility failed to ensure the kitchen utensils and equipment were stored or kept in sanitary conditions. * The facility failed to ensure the food preparation equipment was in good condition. * The facility failed to ensure multiple bags of the English muffins did not have ice buildup inside. [...]
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the infection control practices designed to provide the safe and sanitary environment and help prevent the development and transmission of diseases and infections as evidenced by: * The facility failed to ensure the water management plan was available which addressed and identified where Legionella and other opportunistic waterborne pathogens could grow and spread, control measures to prevent the growth of the pathogens, and how to monitor them. * The facility failed to ensure the Administrator attended the quarterly infection control committee meetings. * The facility failed to ensure the Laundry Attendant performed proper hand hygiene prior to touching the clean linens. In addition, there were dirty items stored with the clean linens. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, medical record review, and facility document review, the facility failed to provide the necessary care and services to ensure one of 19 sampled residents (Resident 745) and one nonsampled resident (Resident 31) attained and maintained their highest practicable physical well-being. * Resident 745's measurements of abdominal girth were not documented. * The licensed nurse did not check Resident 31's last bowel movement prior to administering the stool softener medication to determine if it needed to be hold as per the physician's order. These failures had the potential for delay in providing the necessary care and services to the residents.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the treatment was provided to prevent a decline in ROM functions for one of 19 final sampled residents (Resident 80). * The physician's order to apply an extension splint to Resident 80's left elbow was not followed. In addition, Resident 80's skin was not assessed when the splint was applied. These failures had the potential for Resident 80 to sustain a decline in ROM functions, leading to muscle atrophy and decrease in functioning.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary care and services to prevent accidents for one of 19 final sampled residents (Resident 68). * The facility failed to ensure the floor mats were in place as per Resident 68's physician's order and care plan. This failure put Resident 68 at high risk for falls and serious injuries.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to maintain the IV access for one of one final sampled resident (Resident 745) reviewed for IV care and failed to ensure the enteral feeding water bag was accurately labeled with the resident's name for one of 19 final sampled residents (Resident 30) reviewed for enteral feeding care. * The facility failed to ensure the baseline measurements of the PICC line external catheter length and arm circumference were confirmed and documented in the medical record prior to the administration of the IV antibiotics for Resident 745. In addition, the facility failed to ensure the PICC line external catheter length and arm circumference were measured and documented during the PICC dressing change as per the facility's P&P and Resident 745's care plan. [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the physician's order for oxygen therapy was followed for one of two final sampled residents (Resident 80) and one nonsampled resident (Resident 695) reviewed for oxygen administration. * The facility failed to follow the physician's order for the administration of the oxygen for Resident 695. Additionally, there was no care plan developed for the use of oxygen. * The facility failed to ensure Resident 80's nasal cannula was not touching the floor and the nebulizer tubing was dated and placed on a clear plastic bag when not in use. These failures had the potential to negatively impact the resident's medical condition.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services for one of two final sampled residents (Resident 34) reviewed for dialysis care. * The facility failed to ensure Resident 34 was assessed upon her return to the facility after dialysis treatment. * The facility failed to ensure the accurate documentation for the monitoring of Resident 34's fluid restriction. * The facility failed to ensure the emergency dialysis kit was kept at Resident 34's bedside. * The facility failed to ensure Resident 34's care plan was updated to include the dialysis transportation information as per the facility's P&P. These failures had the potential to negatively affect Resident 34's physical well-being.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary pharmaceutical services. * The facility failed to ensure the active ingredients for Resident 31's artificial tears medication were the same as the Resident 31's physician's order. * The facility failed to ensure the Controlled Drug Record matched the MAR for Resident 66's oxycodone hcl (a narcotic pain medication). These failures had the potential to negatively affect the resident's well-being and posed the risk of diversion of the controlled medication.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure one of five sampled residents (final sampled resident, Resident 56) reviewed for the use of psychotropic medications. * Resident 56 who had diagnoses including dementia (a disorder which causes a progressive decline in memory and behavior that affects the ability to perform everyday activities) was prescribed Seroquel (an antipsychotic medication). There was no documented diagnosis prior to starting the Seroquel medication. * The facility failed to ensure an informed consent was obtained and least restrictive measures were implemented prior to starting Resident 56's Seroquel medication. * The facility failed to ensure a care plan for the use and monitoring of Resident 56's Seroquel medication was created at the time Resident 56 started receiving the medication. [...]
- D Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Inspectors wroteBased on observation, interview, and facility P&P review, the facility failed to ensure the P&P regarding the outside food for the residents was updated to meet the state regulations and failed to ensure the visitors and staff were educated on safe food handling of outside food. These failures posed the risk for food borne illness to the residents who consumed food from outside sources.
- B Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the safe self-administration of medication for one of 19 final sampled residents (Resident 745). * Resident 745 had a bottle of the Glucosamine/Chondroitin (supplement) medication at the bedside. Resident 745 did not have a physician's order to keep the medication at bedside. Resident 745 reported to self-administer the medication despite not being qualified to self-administer. This failure had the potential to negatively impact Resident 745's physiological well-being as well as the potential for the medication interactions and inappropriate use of medications.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview and medical record review, the facility failed to ensure the MDS was coded accurately for one of 19 final sampled residents (Resident 34). This failure had the potential for the resident to not receive individualized plans of care to address individual care needs.
- B Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and medical record review, the facility failed to update the care plan regarding removing of oxygen for one of 19 sampled residents (Resident 49). This failure had the potential for not providing necessary care and services to the resident.
- B Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to provide the necessary pharmacy services to ensure proper storage and disposal of the medications. * Medication Cart B had oral medications stored with the externally used medication. * Medication Cart D had two expired skin staple removers. These failures had the potential to negatively impact the residents' well-being.
- B Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview, and medical record review, the facility failed to ensure the enteral feeding water bag was accurately labeled with the resident's name for one of 19 final sampled residents (Resident 30). This failure had the potential for the resident's care needs to not be met as their medical information was not complete and accurate.
- B Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and medical record review, the facility failed to ensure the influenza vaccine (a vaccine which provides immunity to a variety of influenza viruses) was consented to be provided to one of five final sampled residents reviewed for vaccinations (Resident 38). * Resident 38 was administered the influenza vaccine on 9/20/24. There was no informed consent from Resident 38's responsible party for the influenza vaccine to be administered to Resident 38. This failure had the potential for violating Resident 38's right to refuse the vaccine.
October 3, 2024Complaint inspection · 1 citation
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to thoroughly investigate the allegations of abuse for one of two sampled residents (Resident 1). * Resident 1 claimed he was hit in the head by a staff member. The facility failed to ensure other residents were interviewed by the facility's Abuse Coordinator. This failure had the potential to put Resident 1 and other residents at risk of not being protected against the alleged abuse.
April 15, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to provide the services to attain or maintain the highest practicable well-being for two of 18 final sampled residents (Residents 4 and 5). * The facility failed to ensure the Xeloda (capecitabine - chemotherapy drug used to treat colorectal cancer) medication was administered as per the physician's orders for Resident 5. * The facility failed to follow up with the physician timely when Resident 4 had a change of condition involving an episode of hypertension (high blood pressure) of 180/100 mmHg. These failures had the potential to negatively affect the resident's health conditions and well-being.
March 5, 2024Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview, medical record review, and facility document review, the facility failed to protect the resident's rights to be free from the physical abuse by the staff. * Resident 3 was hit on the right of the head by CNA 1 with an open hand, which was witnessed by another staff. This failure had the potential to cause injury and physical and/or psychosocial harm to the resident.
September 21, 2023Standard inspection · 13 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, facility document review, and facility P&P review, the facility failed to store the drugs and biologicals in a safe manner. * The facility failed to ensure the proper storage temperature of medications in Medication room [ROOM NUMBER]. The temperature of Medication room [ROOM NUMBER] was 81 degrees F; however, the medications stored in Medication room [ROOM NUMBER] showed to store at the controlled room temperature between 68 to 77 degrees F. This failure posed the risk for administration of deteriorated medication. * The facility failed to maintain the acceptable temperature of the medication refrigerator in Medication rooms [ROOM NUMBERS]. The temperatures of the medication refrigerators were below 36 to 46 degrees Fahrenheit. This failure posed the risk for administration of deteriorated medication. [...]
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and facility document review, the facility failed to ensure the food safety and sanitation requirements were met in the kitchen as evidenced by: * The facility failed to ensure the kitchen staff performed hand hygiene during dishwashing. * The facility failed to ensure the heavy-duty blender used for puree preparation was air dried prior to storing. * The facility failed to ensure the microwave oven was clean and free of food particles. * The facility failed to ensure the cutting boards were in sanitary condition and with cleanable surface. These failures had the potential to cause foodborne illnesses in a medically vulnerable resident population who consumed food prepared in the kitchen.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and medical record review, the facility failed to ensure the comprehensive care plan was implemented for one of 20 final sampled residents (Resident 22). * The facility failed to ensure Resident 22's bed was maintained in the lowest possible position in accordance with Resident 22's at risk for fall/injury care plan. This failure placed the resident at risk for not being provided appropriate, consistent, and individualized care.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to provide the necessary care and services to ensure one of 20 final sampled residents (Resident 25) attained and maintained the highest practicable physical well-being. * The facility failed to coordinate with the contracted hospice agency to provide the services to Resident 25 regarding the plan of care. This failure created the risk of not providing the appropriate and consistent care to Resident 25.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure two of 20 final sampled residents (Residents 22 and 72) remained free from accident hazards. * The facility failed to ensure Resident 22's bed was maintained in the lowest possible position as per the physician's order. Resident 22 was assessed to be at risk for falls. * The facility failed to accurately document Resident 72's history of falls on the Fall Risk Evaluation form resulting in an inaccurate fall risk score status post an unwitnessed fall. These failures had the potential to place the residents at risk for serious injury.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the equipment utilized to provide the residents with oxygen therapy was labeled and changed in accordance with the facility's P&P, for three of 20 final sampled residents (Residents 22, 23, and 87). * The facility failed to ensure Resident 22's nasal cannula oxygen tubing and oxygen concentrator humidification bottle were labeled with the date when they were changed. * The facility failed to ensure Resident 23's nasal cannula oxygen tubing and oxygen concentrator humidification bottle were changed weekly and labeled with the date when they were changed. * The facility failed to ensure Resident 87's nasal cannula oxygen tubing was changed every seven days and as needed. These failures had the potential to result in negative health outcomes to the residents.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation, interview, and facility document review, the facility failed to ensure the nursing staff demonstrated the competencies and skill sets needed to provide safe nursing care to the residents. * CNA 6 failed to perform within their scope of practice when CNA 6 was observed turning off Resident 24's enteral feeding pump prior to performing ADL care. * The blood glucose test strips and control solution were not accurately tested with the Assure Platinum glucometer (device used to measure blood sugar levels). These failures had the potential to result in inadequate care and risk for adverse consequences for the residents.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure the pharmaceutical services were provided to meet the needs of one nonsampled resident (Resident 27) when Resident 27's losartan (blood pressure medication) was not available on 9/15 and 9/16/23. This failure resulted in Resident 27 not receiving the blood pressure medication for two days, which had the potential to result in poor health outcomes to the resident.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview, medical record review, and facility P&P review, the facility failed to ensure the side effect monitoring of blood thinner medications for two nonsampled residents (Residents 10 and 68). This failure had the potential to cause negative outcomes for Residents 10 and 68.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure one of 20 final sampled residents (Resident 43) were free from unnecessary psychotropic drugs (any drug that affects brain activity associated with mental processes and behavior). * Resident 43 who had diagnoses including dementia (a disorder which causes a progressive decline in memory and behavior that affects the ability to perform everyday activities) was prescribed quetiapine fumarate (Seroquel, an antipsychotic medication) for psychosis manifested by striking out at staff. There was no documented diagnosis of psychosis prior to starting the quetiapine fumarate medication. [...]
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the medication error rate was below 5%. The medication error rate was 13.79%. * The facility failed to administer eyedrops as per the facility's P&P and aspirin (blood thinner) chewable tablets as chewable to Resident 28. * The facility failed to administer aspirin chewable tablets as chewable for Resident 27. * The facility failed to administer Metamucil (fiber supplement) in accordance with the pharmacy label to Resident 94. These failures had the potential to negatively affect the residents' health.
- B Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on observation, interview, and medical record review, the facility failed to accurately complete the MDS for one of 20 final sampled residents (Resident 69). This posed the risk of the resident not receiving an individualized plan of care based on the resident's specific needs. * Resident 69 had an order to apply splints to left upper extremity and bilateral knee. The facility failed to code the use of splints in the annual MDS dated [DATE], and quarterly MDS dated [DATE].
- B Dispose of garbage and refuse properly.
Inspectors wroteBased on observation and interview, the facility failed to ensure garbage was properly stored in three of four garbage dumpsters. The failure had the potential to attract pest/rodents that carried diseases.
Fire safety inspections
12 fire safety citations on file: 7 on June 25, 2026, 3 on March 10, 2025, 2 on September 21, 2023.
Every fire safety citation12 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Properly provide smoke detection systems in areas open to corridors.
- D Properly install and monitor supervisory attachments on automatic sprinkler systems.
- C Implement emergency and standby power systems.
- C Have properly located and lighted "Exit" signs.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.71 | 4.52 | 3.86 |
| Registered nurses | 0.47 | 0.67 | 0.69 |
| All nursing staff on weekends | 4.14 | 4.09 | 3.42 |
| Nurse aides | 2.67 | ||
| Licensed practical nurses | 1.56 | ||
| Nursing staff turnover (share who left in a year) | 28.3% | 36.7% | 45.8% |
| Registered nurse turnover | 25.0% | 38.1% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.70 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.94 on weekdays and 4.14 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.43 in April to June 2025 to 4.71 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.71 | 0.47 | 4.94 | 4.14 | 0.0% | 0 of 90 | 93 |
| Oct to Dec 2025 | 4.53 | 0.47 | 4.78 | 3.91 | 0.0% | 0 of 92 | 91 |
| Jul to Sep 2025 | 4.43 | 0.49 | 4.66 | 3.84 | 0.0% | 0 of 92 | 92 |
| Apr to Jun 2025 | 4.43 | 0.51 | 4.65 | 3.85 | 0.0% | 0 of 91 | 92 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.8 | 10.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.7 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.3 | 1.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.8 | 9.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.4 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.9 | 12.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.7 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.6 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.1 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.6 | 1.8 |
Owners and operators
Legal business name: GARDEN GROVE CONVALESCENT HOSPITAL INC. CMS links this home to The Mandelbaum Family, a group of 18 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Mandelbaum, Brenda | 5% or greater indirect ownership interest | Individual | 100% | 01/01/2020 |
| Mandelbaum, Janet | Corporate director | Individual | 01/01/2023 | |
| Castro-Garcia, Maria | Corporate officer | Individual | 01/01/2023 | |
| Mandelbaum, Janet | Corporate officer | Individual | 01/02/2019 | |
| Castro-Garcia, Maria | Operational/managerial control | Individual | 01/01/2023 | |
| Christensen, Lily | Operational/managerial control | Individual | 03/01/2024 | |
| Diaz, Holly | Operational/managerial control | Individual | 01/27/2025 | |
| Hall, Dwayne | Operational/managerial control | Individual | 03/08/2023 | |
| Kelley, Connor | Operational/managerial control | Individual | 08/26/2024 | |
| Mandelbaum, Simcha | Operational/managerial control | Individual | 03/01/2026 | |
| Nacar, Ruth | Operational/managerial control | Individual | 08/03/2022 | |
| Pham, Julie | Operational/managerial control | Individual | 03/16/2000 | |
| Sarigan, Aurea | Operational/managerial control | Individual | 01/01/2011 | |
| Sitchon, Evangeline | Operational/managerial control | Individual | 10/09/2023 | |
| Tran, Roger | Operational/managerial control | Individual | 11/01/2024 | |
| Vasquez, Letty | Operational/managerial control | Individual | 03/31/1997 | |
| Williams, Clinton | Operational/managerial control | Individual | 05/04/2010 | |
| Castro-Garcia, Maria | Adp of the SNF | Individual | 11/06/2019 | |
| Christensen, Lily | Adp of the SNF | Individual | 03/01/2024 | |
| Diaz, Holly | Adp of the SNF | Individual | 01/27/2025 | |
| Hall, Dwayne | Adp of the SNF | Individual | 03/08/2023 | |
| Kelley, Connor | Adp of the SNF | Individual | 08/26/2024 | |
| Mandelbaum, Simcha | Adp of the SNF | Individual | 03/01/2026 | |
| Nacar, Ruth | Adp of the SNF | Individual | 08/03/2022 | |
| Pham, Julie | Adp of the SNF | Individual | 03/16/2000 | |
| Sarigan, Aurea | Adp of the SNF | Individual | 05/09/2025 | |
| Sitchon, Evangeline | Adp of the SNF | Individual | 10/09/2023 | |
| Tran, Roger | Adp of the SNF | Individual | 11/01/2024 | |
| Vasquez, Letty | Adp of the SNF | Individual | 03/31/1997 | |
| Williams, Clinton | Adp of the SNF | Individual | 05/04/2010 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 17 problems in this area, most recently on June 25, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 13 problems in this area, most recently on June 25, 2026: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on June 25, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on June 25, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Rowntree Gardens Stanton, 1 mi · 4 of 5 stars · 55 citations
- Extended Care Hospital of Westminster Westminster, 1.4 mi · 4 of 5 stars · 56 citations
- Mission Palms Healthcare Center Westminster, 1.9 mi · 3 of 5 stars · 48 citations
- Coventry Court Health Center Anaheim, 2.7 mi · 4 of 5 stars · 72 citations
- The Grove Post Acute Garden Grove, 2.9 mi · 5 of 5 stars · 40 citations
- Pacific Haven Subacute and Healthcare Center Garden Grove, 2.9 mi · 3 of 5 stars · 45 citations
- Chapman Care Center Garden Grove, 3 mi · 4 of 5 stars · 58 citations
- Buena Vista Care Center Anaheim, 3.1 mi · 3 of 5 stars · 70 citations
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Garden Grove Post Acute's Medicare star rating?
- CMS rates Garden Grove Post Acute 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Garden Grove Post Acute get at its last inspection?
- 16 health deficiencies at the standard inspection on June 25, 2026. The California average is 15.6.
- Has Garden Grove Post Acute been fined?
- CMS lists no fines in the last three years.
- Does Garden Grove Post Acute accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Garden Grove Post Acute?
- CMS lists 30 owners and managers, and links the home to The Mandelbaum Family. Legal business name: GARDEN GROVE CONVALESCENT HOSPITAL INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.