Home / Massachusetts / Hingham
Harbor House Nursing & Rehabilitation Center
11 Condito Road, Hingham, MA 02043 · Plymouth County · (781) 749-4774
142 certified beds, about 133 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225662 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 14, 2025, inspectors cited 3 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
None of its 22 health citations since May 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.54 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.
32.4% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
CMS links it to Banecare Management, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.
November 14, 2025Standard inspection · 3 citations
- E Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, interview, and record review, the facility failed to accommodate the Resident's preference for a Geri chair for comfort to enhance their out of bed tolerance and comfort for improved quality of life for one Resident (#4), out a total sample of 24 residents.
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, record review, and interviews, the facility failed to ensure two Residents (#12 and #77), out of a total sample of 24 residents, received care and treatment in accordance with professional standards. Specifically, the facility failed:1. For Resident #12, to ensure a physician's order for Lidocaine 4% Patch (pain relief patch) was complete and accurately reflected the location the patch was to be applied, ensure the Lidocaine Patch was applied timely per the physician's order, and to ensure the medication was administer by licensed staff; and2. For Resident #77, to ensure the correct dose of Amlodipine (blood pressure medication) was administered per physician's order.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent loss of range of motion (ROM) in both knees for one Resident (#4), out of 24 residents. Specifically, Resident #4 had ROM within functional limits during last physical therapy session in April 2025 and is now presenting with severely limited right knee flexion (bending the knee) ROM to 12 degrees and left knee flexion to 7 degrees.
December 2, 2024Complaint inspection · 1 citation
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on interviews and records reviewed, for one of three sampled residents (Residents #1), who had moderate cognitive impairment, the Facility failed to ensure they developed and implemented an Abuse Prohibition Policy that included written procedures for staff to follow related to the need to immediately report, and to whom, allegations of abuse when, on 11/08/24 at around 1:00 A.M., Resident #1 came to the nurses station with a skin tear and told Nurse #1 that someone named David stabbed him/her with a box cutter and Nurse #1 did not immediately report the allegation to the Director of Nursing or Administrator, and as a result, they were not made aware of the allegation until about 8 hours later, when the Director of Nursing reviewed Nurse #1's written Incident Report regarding Resident #1's injury.
September 30, 2024Complaint inspection · 1 citation
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on interviews and records reviewed, for one of three sampled residents (Resident #2), who was severely cognitively impaired and dependent upon staff for care, the Facility failed to ensure that staff implemented and followed the Facility Abuse Prohibition Policy when on 8/24/24 around 12:30 A.M., Nurse #1 was made aware of an allegation of abuse of Resident #2, that the door to his/her room was tied so that he/she could not exit if desired, and although Nurse #1 said he reported the allegation to Nurse #2, neither of them reported the allegation to facility Administration and, as a result, they were not aware of the allegation until more than 8 hours later, when Nurse #3 became aware and reported it, as required.
August 6, 2024Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to follow professional standards of practice for food safety and sanitation to prevent the potential spread of foodborne illness to residents who are at high risk. Specifically, the facility failed to: 1. Ensure facial hair was restrained during food preparation; and 2. Maintain a safe and clean microwave in one out of three kitchenettes; and 3. Maintain a safe and clean ice scoop in one out of three kitchenettes.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, policy review, and interview, the facility failed to ensure for one Resident (#323), out of a total sample of 24 residents, that the Resident received care and treatment in accordance with the medical care plan. Specifically, the facility failed to perform physician-ordered treatments to the Resident's external fixator pins.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and policy review, the facility failed to ensure staff stored all drugs and biologicals used in the facility in accordance with currently accepted professional principles for one Resident (#322), out of a total sample of 24 residents. Specifically, the facility failed for Resident #322, to ensure the medications were administered under direct supervision and not left at the bedside.
February 21, 2024Complaint inspection · 1 citation
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on records reviewed and interviews, for one of three sampled residents (Resident #1), who had experienced a fall at the Facility on 1/12/24 which resulted in him/her being diagnosed with a subdural hematoma (SDH, pool of blood between the brain and the outermost covering), the Facility failed to ensure nursing staff immediately notified his/her Physician, when on 01/31/24 at approximately 3:00 A.M., Resident #1 had a witnessed fall while being transferred by a Certified Nurse Aide (CNA), Resident #1 struck his/her head during the fall, had visible bruising and an injury to the right side of his/her face/head as a result of the fall, however the Physician was not notified until more than four hours later, at which time an order was obtained to transfer him/her to the Hospital Emergency Department (ED) for evaluation and treatment.
May 17, 2023Standard inspection · 13 citations
- F Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Inspectors wroteBased on observations, interviews, and review of the meal truck delivery schedule, the facility failed to offer a nourishing evening snack when there was a greater than 14 hours between dinner and breakfast service.
- E Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review and interview, the facility failed to hold the administration of insulin when the capillary blood glucose (CBG) was outside of the physician ordered parameters for one Resident (#86), out of a total sample of 25 residents. Specifically, the facility failed to hold the administration of insulin 26 times out of 228 administration opportunities from 2/25/23 through 5/15/23.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, policy review, and interview, the facility failed to ensure 4 of 5 nourishment kitchenettes were maintained in a sanitary manner to prevent potential illness or contamination of food. Specifically, the facility failed to: 1. Ensure foods brought in from the outside were labeled, dated, and discarded timely; and 2. Maintain kitchenette refrigerators, freezers, microwaves, counters, drawers, and cabinets in a clean sanitary manner.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and policy review, the facility failed to maintain a safe, sanitary and comfortable environment to help prevent the development and transmission of communicable diseases and infections. Specifically, the facility failed to: 1. For Resident #66, ensure intravenous tubing connections were disinfected prior to the administration of medication, per facility policy; 2. For Resident #108, a. Ensure staff changed their personal protective equipment in between tasks for the same Resident that could result in the introductions of hazardous germs into the system, b. Ensure staff stored an enteral irrigation syringe in a manner to prevent environmental debris and germs from contaminating it in between uses, and c. Ensure enteral food was labeled and dated per facility policy; and 3. Ensure hand hygiene was performed during medication pass administration.
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview, record review, and policy review, the facility failed to implement their Antibiotic Stewardship program and ensure antimicrobial medications were used for an acceptable and prescribed indication and duration of time for two Residents (#15 and #24), in a total sample of 25 residents.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to ensure Advance Directives were formulated and signed by the residents, for two Residents (#339 and #8), out of a total sample of 25 residents.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, interview, and policy review, the facility failed to consistently update and implement a fall care plan with interventions to prevent further falls for one Resident (#117), out of a total sample of 25 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, policy review, and interview, the facility failed for two Residents (#108 and #117) to maintain professional standards of practice, out of a total sample of 25 residents. Specifically, the facility failed to: 1. For Resident #108, a. Ensure medications that were administered through an enteral feeding tube met professional standards and the facility policy, and b. Provide enteral feedings as ordered by a physician; and 2. Follow the pharmacist recommendation to administer Tegretol (Carbamazepine - used to treat seizures, nerve pain, and bipolar disorder), with food for Resident #117.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation, record review, and policy review, the facility failed to ensure that a licensed nurse had completed the necessary competencies prior to administering medication and enteral feeding through a gastrointestinal tube (tube goes into the stomach) for one Resident (#108).
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the facility failed to ensure a recommendation from the consultant pharmacist was acted upon timely for one Resident #119, out of a total sample of 25 residents.
- D Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide a therapeutic diet as ordered by the physician for one Resident (#41), out of a total sample of 25 residents.
- C Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review and interview, the facility failed to ensure its staff issued transfer notices to one Resident (#138) or their Resident Representative of three closed records and two Residents (#108 and #122) or their Resident Representatives, out of a total sample of 25 residents.
- C Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on record review and interview, the facility failed to ensure that its staff issued bed hold notices to one Resident (#138) or their Resident Representative of three closed records and two Residents (#108 and #122) or their Resident Representatives, out of a total sample of 25 residents.
Fire safety inspections
1 fire safety citation on file: 1 on August 6, 2024.
Every fire safety citation1 citation
- C Develop and maintain an Emergency Preparedness Program (EP).
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.54 | 3.86 | 3.86 |
| Registered nurses | 0.56 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.27 | 3.48 | 3.42 |
| Nurse aides | 1.94 | ||
| Licensed practical nurses | 1.03 | ||
| Nursing staff turnover (share who left in a year) | 32.4% | 38.2% | 45.8% |
| Registered nurse turnover | 45.0% | 42.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.62 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.65 on weekdays and 3.27 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.63 in April to June 2025 to 3.54 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.54 | 0.56 | 3.65 | 3.27 | 0.0% | 0 of 90 | 133 |
| Oct to Dec 2025 | 3.49 | 0.65 | 3.59 | 3.26 | 0.0% | 0 of 92 | 126 |
| Jul to Sep 2025 | 3.54 | 0.62 | 3.67 | 3.23 | 0.0% | 0 of 92 | 129 |
| Apr to Jun 2025 | 3.63 | 0.57 | 3.71 | 3.43 | 0.0% | 0 of 91 | 131 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.5 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.5 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.9 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.4 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.6 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.1 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.5 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.1 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.5 | 1.8 |
Owners and operators
Legal business name: BANE HARBOR HOUSE LLC. CMS links this home to Banecare Management, a group of 7 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Morris Health Management LLC | 5% or greater direct ownership interest | Organization | 100% | 01/28/2022 |
| Faria, Marie | W-2 managing employee | Individual | 01/28/2022 | |
| Morris, Kevin | Corporate officer | Individual | 01/28/2022 | |
| Bane Care Management LLC | Operational/managerial control | Organization | 07/01/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on November 14, 2025: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on August 6, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on November 14, 2025: "Ensure services provided by the nursing facility meet professional standards of quality."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on August 6, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.27 hours per resident per day, below the Massachusetts average of 3.48.
Other nursing homes nearby
- Pope Nursing Home Weymouth, 3.5 mi · 2 of 5 stars · 21 citations
- Royal Braintree Nursing and Rehabilitation Center Braintree, 4 mi · 2 of 5 stars · 33 citations
- Linden Ponds Hingham, 4.2 mi · 4 of 5 stars · 6 citations
- South Cove Manor Nursing & Rehabilitation Center Quincy, 4.3 mi · 5 of 5 stars · 16 citations
- Care One at Weymouth Weymouth, 4.4 mi · 2 of 5 stars · 31 citations
- Hancock Park Rehabiliation and Nursing Center Quincy, 4.9 mi · 2 of 5 stars · 24 citations
- John Scott House Nursing & Rehabilitation Center Braintree, 4.9 mi · 5 of 5 stars · 14 citations
- Regalcare at Quincy Quincy, 5 mi · 1 of 5 stars · 29 citations
Common questions
- What is Harbor House Nursing & Rehabilitation Center's Medicare star rating?
- CMS rates Harbor House Nursing & Rehabilitation Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Harbor House Nursing & Rehabilitation Center get at its last inspection?
- 3 health deficiencies at the standard inspection on November 14, 2025. The Massachusetts average is 6.8.
- Has Harbor House Nursing & Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Harbor House Nursing & Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Harbor House Nursing & Rehabilitation Center?
- CMS lists 4 owners and managers, and links the home to Banecare Management. Legal business name: BANE HARBOR HOUSE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.