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Heritage House of Marshall Health & Rehabilitation

5915 Elysian Fields Road, Marshall, TX 75672 · Harrison County · (903) 935-6700

125 certified beds, about 67 residents a day · For profit - Individual · Medicare and Medicaid since 2008

Inside a hospital Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
3 of 5
Staffing
1 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 676187 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 29, 2025, inspectors cited 2 health deficiencies (the Texas average is 9.4, the national average 9.2).

Of 49 health citations since May 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $67,706 in the last three years; the largest was $67,706, and the latest is dated June 26, 2024.

Nurses and nurse aides worked 3.29 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.18 of those hours.

91.7% of nursing staff left within the year CMS measured (Texas average 55.3%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 49 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
34D
11E
0F
Potential for minimal harm
0A
1B
2C
April 23, 2026Complaint inspection · 1 citation
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 6, 2026
    Inspectors wroteBased on record review and interviews, the facility failed to ensure the resident's right to dignity and respect by regarding financial matters by not providing necessary assistance with a Medicaid application for 2 (Resident #11 and Resident #22) of 4 residents resulting in delayed eligibility and a coverage gap. The facility failed to ensure the residents were treated with dignity and respect regarding financial matters by not providing necessary assistance with a Medicaid application, resulting in delayed eligibility and a coverage gap for Resident #11 and Resident #22. These failures compromised the resident's right of personal dignity and self-determination.
February 19, 2026Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 18, 2026
    Inspectors wroteBased on interview and record review the facility failed to provide pharmaceutical services, including procedures that assured the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals, to meet the needs of each resident for 1 of 6 residents (Resident #32) reviewed for pharmacy services. The facility failed to administer the injectable Repatha (a prescription-strength, injectable used to significantly lower bad [LDL-low density lipoprotein] cholesterol and reduce the risk of heart attack and stroke) for Resident #32 on 01/26/2026. This failure could place residents at risk for not receiving the intended therapeutic benefit of their medications.
December 2, 2025Complaint inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 20, 2026
    Inspectors wroteBased on interview, and record review the facility failed to develop and implement comprehensive person-centered care plan that includes measurable objectives and time frames to meet a resident medical and nursing needs to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being for 1 (Resident #1) of 1 resident reviewed for care plans in that: The facility failed to ensure CNA D followed the comprehensive person-centered care plan for a proper transfer on 11/10/25 with Resident #1. This failure could place residents in the facility at risk of injury, not receiving the necessary care and services and having personalized plans developed to address their needs. [...]
July 29, 2025Standard inspection · 2 citations
  1. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure the notice to residents when changes in coverage were made to items and services covered by Medicare as soon as is reasonably possible was provided to 2 of 3 residents (Resident #15 and Resident #39) reviewed for Medicare services. 1. The facility failed to notify Resident #15 at least 2 days before the end of Medicare Part A coverage.2. The facility failed to notify Resident #15 with a complete Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNF ABN) form before the end of Medicare Part A coverage.3. The facility failed to notify Resident #39 and/or his representative in writing of potential non-coverage due to the end of Medicare Part A coverage. These failures could affect residents who use skilled services and could place them at risk of not being aware of changes to provided services.
  2. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure parenteral fluids was maintained consistent with professional standards of practice for 1 of 1 residents (Resident #76) reviewed for parenteral fluids central venous lines (a thin, flexible tube that's inserted into a large vein to provide access to the circulatory system. The facility failed to change a midline catheter (a type of central venous line) dressing according to facility protocol for Resident #76. Resident #76 midline catheter dressing change was due on 7/25/25 and was not changed until 7/27/25. This failure could place residents with central venous lines at risk of an infection and hospitalization.
April 9, 2025Complaint inspection · 3 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 10, 2025
    Inspectors wroteBased on interview and record review, the facility failed to treat each resident with respect and dignity and provide care in a manner that promoted maintenance or enhancement of his or her quality of life for 2 of 8 residents reviewed for resident rights. (Resident #1 and Resident #2) The facility failed to provide care to Resident #1 in a respectful manner on 4/4/25. The facility failed to provide care to Resident #2 in a respectful manner within the last three months. These failures could place residents at risk for decreased quality of life, decreased self-esteem and increased anxiety.
  2. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to ensure each resident had the right to be free from misappropriation of property, and exploitation for 1 of 5 residents (Resident #3) reviewed for misappropriation of property. The facility failed to prevent the misappropriation of Resident #3's Promethazine-Dextromethorphan (is commonly used to reduce coughing and other symptoms from allergies or common cold) on 2/25/25. The noncompliance was identified as PNC. The noncompliance began on 2/25/25 and ended on 2/27/25. The facility had corrected the noncompliance before the investigation began on 4/8/25. This failure could place residents at risk for misappropriation of physician ordered medications which could result in residents not having medications/treatments available and a decline in health.
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 10, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure that all alleged violations involving abuse are reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for 1 of 8 (Resident #4) residents reviewed for abuse and neglect. Confidential Staff C failed to report to the Administrator CNA B allegedly called Resident #4 pissy and smelly. Confidential Staff C said the incident had happened within the last 3-6 months. [...]
January 29, 2025Complaint inspection · 1 citation
  1. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 30, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide pharmaceutical services including procedures that assure the accurate acquiring, receiving, and dispensing of routine drugs and biologicals to meet the needs of each resident for 4 of 4 resident's reviewed for pharmacy services. (Resident's #1, #2, #3, and #4) 1. The facility failed to ensure LVN A reconciled Resident #1's hydrocodone-acetaminophen (controlled medication used for pain) on the individual control drug record after it was given on 01/28/25. 2. The facility failed to ensure LVN A reconciled Resident #2's hydrocodone-acetaminophen (controlled medication used for pain) on the individual control drug record after it was given on 01/28/25. 3. [...]
June 26, 2024Standard inspection · 20 citations
  1. J
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure treatment and services was provided, consistent with professional standards of practice, to promote healing and prevent new ulcers from developing for 1 of 4 residents reviewed for quality of care. (Resident #38) 1. The facility failed to appropriately assess Resident #38's skin and wounds after readmission from 06/20/24 through 06/23/24. A new wound to the right lateral glute was identified by the facility on 06/24/24 when it was a Stage III pressure injury (a full thickness loss of skin extending to the subcutaneous tissue). 2. The facility failed to follow previous wound care recommendations from the wound care physician for wounds to the sacrum and left foot for Resident #38 from 06/20/24 through 06/23/24. 3. [...]
  2. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 20, 2024
    Inspectors wroteBased on interview and record review the facility failed to consider the views of a resident or family group and act promptly upon the grievances and recommendations of such groups concerning issues of resident and life in the facility and be able to demonstrate their response and rationale for the response for 7 of 7 anonymous residents (AR) reviewed for grievances. (AR#1-AR#7) The facility failed to follow-up and monitor previous grievances to resolve resident concerns for AR#1-AR#7. This failure could place residents at risk of not having the right to voice their concerns and grievances to be followed-up on in a timely manner.
  3. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure assessments accurately reflected the resident's status for 4 of 16 resident reviewed (Residents #30, #36, #45 and #212) for assessments. 1. The facility failed to ensure Resident #30's diagnosis of anxiety was coded on her MDS. 2. The facility failed to ensure Resident #36's dialysis (is a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly) status was coded on his MDS. 3. The facility failed to ensure Resident #45's vision impairment was reflected on his MDS. 4. The facility failed to ensure Resident #212's fall on 04/03/24 was coded on her MDS. These failures could place residents at risk of not having individual needs met.
  4. E
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure dialysis service were provided consistently with professional standards of practice for 3 of 3 resident reviewed for dialysis services. (Resident #36, Resident #212, and Resident #112) 1. The facility failed to ensure post-dialysis assessments were completed and documented on Resident #36 and Resident #212's dialysis communication forms. 2. The facility failed to document Resident #112's dialysis communications. These failures could place residents who received dialysis at risk for complications and not receiving proper care and treatment to meet their needs.
  5. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide pharmaceutical services including procedures that assure the accurate administering of all drugs and biologicals, to meet the needs of 1 of 16 residents reviewed for pharmacy services. (Residents #45) The facility failed to keep, in stock, medications for Resident #45. Resident #45 did not receive Levetiracetam (is a medicine used to treat epilepsy (seizures)), Hydrochlorothiazide (is commonly used to treat high blood pressure), or Scopolamine patch (helps prevent nausea and vomiting) on 06/04/24, 06/05/24 and 06/06/24. This failure could place residents at risk for inaccurate drug administration.
  6. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 28, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infections for 2 of 3 resident reviewed for infection control. (Resident #46 and Resident #50) The facility failed to isolate Resident #46 and Resident #50 after urine cultures (test checks urine for germs (microorganisms) that cause infections) revealed ESBL (enzymes break down and destroy some commonly used antibiotics) in their urine. This failure could place residents at risk for being exposed to health complications and infectious diseases. Find included: 1. [...]
  7. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 20, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure each resident was informed before, or at the time of admission, and periodically during the residents stay, of services available in the facility and of charges for those services, which included charges for services not covered under Medicare/Medicaid or by the facility's per diem rate for 2 of 3 residents (Resident #31 and Resident #212) reviewed for Medicare/Medicaid coverage. 1. The facility failed to ensure Resident #31 and Resident #212 were given a NOMNC (is a notice that indicates when your care is set to end from a home health agency, skilled nursing facility, comprehensive outpatient rehabilitation facility, or hospice) when discharged from skilled services prior to his covered days being exhausted. 2. [...]
  8. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 2, 2024
    Inspectors wroteBased on interview and record review the facility failed coordinate assessments with the Pre-admission Screening and Resident Review (PASRR) program under Medicaid for 1 of 5 residents (Resident #23) reviewed for PASRR screenings. The facility failed to conduct an accurate PASRR Level 1 and 2 screening for Resident #23. This failure could place residents at risk for not receiving appropriate services, depression, and decreased quality of life.
  9. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 2, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure all Pre-admission Screening and Resident Review (PASRR) Level I residents with mental illness and intellectual disabilities were provided with a PASRR Evaluation assessment for 2 of 5 residents (Residents #32 and #58) reviewed for PASRR screening, in that: 1. The facility failed to coordinate with the Local Intellectual/Developmental Disability and/or Local Mental Health Authority (Local Authority) to ensure an accurate PASRR Level I Evaluation and a PASRR Level II Evaluations were conducted for Resident #32 who had a serious mental illness. 2. [...]
  10. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure a baseline care plan was developed and implemented for each resident that included the instructions for resident care needed to provide effective and person-centered care of the resident that met professional standards of quality of care for 2 of 4 residents (Residents #163 and #213) reviewed for baseline care plans. 1. The facility failed to complete a baseline care plan with Resident #163 and Resident #213 within 48 hours of admission. 2. The facility failed to provide Resident #213 or Resident #213's RP, a copy of the summary of the baseline care plan. These failures could place residents at risk of not receiving care and services to meet their needs.
  11. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident consistent with the resident rights that included measurable objectives and timeframes to meet a resident's medical, nursing, mental and psychosocial needs that are identified in the comprehensive assessment for 1 of 16 residents (Resident #45) reviewed for care plans. The facility failed to ensure Resident #45 care plan was implemented when the resident did not have his abdominal binder (is a wide compression belt that encircles your abdomen) over his PEG feeding tube (Percutaneous endoscopic gastrostomy; is a tube inserted surgically into the stomach through the abdominal wall) on 06/24/24 which was a care plan intervention. [...]
  12. D
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure residents had a discharge summary that included a recapitulation of the resident's stay that included, but was not limited to diagnoses, course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results for 1 of 2 residents (Resident #61) reviewed for discharge summaries. The facility failed to ensure Resident #61 had a discharge summary. This failure could place residents at risk for interruption of care after discharge, receiving the wrong care after discharge, and rehospitalization after discharge.
  13. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 28, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide the necessary services to maintain personal hygiene for 1 of 4 resident reviewed for quality of life. (Resident #213) The facility failed to remove Resident #213's unwanted facial hair. This failure could place residents who required assistance from staff for ADLs at risk of not receiving care and services to meet their needs which could result in poor care, feelings of poor self-esteem, lack of dignity and health.
  14. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that each resident received adequate supervision and assistance devices to prevent accidents for 3 of 10 residents (Resident #54, Resident #16, Resident #52) reviewed for quality of care. 1. The facility failed to distribute Residents #54, #16, and #52 protective smoking aprons. Residents #54, #16, and #52 were observed smoking without a protective smoking apron on 06/24/2024 at the 9:00 a.m., smoke break. This failure could place residents at the facility who smoked at risk for contributing to burns or serious injuries. Findings Included: 1. [...]
  15. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 28, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that a resident who was incontinent of bladder received appropriate treatment and services, and an indwelling catheter is not used unless there is valid medical justification for catheterization and the catheter is discontinued as soon as clinically warranted for 1 of 3 residents (Resident #213) reviewed for quality of care. 1. The facility failed to ensure LVN L placed an order by MD K, to consult MD J, a local urologist (is a doctor who specializes in diagnosing and treating diseases of the urinary system), about removal of Resident #213 indwelling catheter and bladder retraining. 2. The facility failed to ensure LVN L successfully contact MD J's office to for consultation of removal of Resident #213 indwelling catheter and possible bladder retraining. [...]
  16. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 28, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure each resident's drug regimen was free from unnecessary medications (a medication used in excessive doses and including duplicate therapy or for excessive duration; or without adequate monitoring, or without adequate indications for its use; or in the presence of adverse consequences which indicated the dose should be reduced or discontinued) for 1 of 3 residents reviewed for pharmacy services. (Resident #30) The facility failed to ensure Resident #30 antibiotic was discontinued after her urine culture (checks urine for germs (microorganisms) that cause infections) results showed no organism growth. [...]
  17. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on interview, and record review, the facility failed to ensure residents do not receive psychotropic drugs pursuant to a PRN order unless that medication is necessary to treat a diagnosed specific condition that is documented in the clinical record and PRN orders for psychotropic drugs are limited to 14 days. Except if the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days, he or she should document their rationale in the resident's medical record and indicate the duration for the PRN order for 1 (Resident #4) of 16 residents reviewed for pharmacy services. The facility failed to ensure Resident # 4's prn lorazepam was discontinued or reviewed by a physician to extend usage after 14 days. [...]
  18. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that residents were free of significant medication errors for 1 of 5 residents (Residents #45) reviewed for pharmacy services. The facility failed to ensure Residents #45 received his prescribed Levetiracetam (is a medicine used to treat epilepsy (seizures)) as scheduled for 06/05/24 and 06/06/24. This failure could place residents at risk of medical complications and not receiving the therapeutic effects of their medications.
  19. C
    Ensure the activities program is directed by a qualified professional.
    F680 · Quality of Life and Care · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) June 30, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the activities program was directed by a qualified professional who was a qualified therapeutic recreation specialist or an activities professional who completed a training course approved by the State for 1 of 1 facility reviewed for quality of life. The facility did not ensure the Activity Director was qualified to serve as the director of the activities program. This failure could place residents at risk of not receiving a program of activities that meets their assessed activity needs.
  20. B
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure within 14 days after a facility completed a resident's assessment, a facility must transmit encoded, accurate, and complete MDS data, to the CMS System for 16 of 46 residents (Residents #25, #53, #162, #113, #5, #212, #115, # 20, # 117, #9, # 12, # 31, # 52, # 114, #112, and # 10) records reviewed for transmitted MDS records. The facility failed to ensure the MDS assessments were electronically transmitted as required for: Resident #25's discharge assessment dated [DATE] and entry record dated 05/28/2024. Resident #53's comprehensive assessment dated [DATE]. Resident # 162's discharge assessment dated [DATE] and entry record dated 06/04/2024. Resident #113's entry record dated 06/04/2024. Resident #5's quarterly assessment dated [DATE]. Resident #212's discharge assessment dated [DATE]. [...]
June 12, 2024Complaint inspection · 3 citations
  1. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 13, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to implement written policies and procedures that prohibit and prevent abuse, neglect, exploitation, or mistreatment of residents for 1 of 4 residents (Resident #1) reviewed for abuse and neglect. The facility failed to suspend an alleged perpetrator immediately following an accusation of abuse. This failure could place residents at risk for continued abuse and neglect due to inappropriate interventions and failure to report the allegations of abuse timely.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 13, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, were reported immediately, but not later than 2 hours after the allegation was made, if the events that caused the allegation involved abuse or resulted in serious bodily injury, or not later than 24 hours if the events that caused the allegation did not involve abuse and did not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for 1 of 6 residents (Resident #1) reviewed for abuse and neglect. [...]
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 13, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure each resident received adequate supervision and assistance devices to prevent accidents for 1 of 3 residents (Resident #2) reviewed for accidents and supervision, in that: Resident #2 was transferred with only (1) staff member using a mechanical hydraulic lift by CNA D causing her foley catheter to become dislodged spilling urine on the resident and causing pain to Resident #2 by not supporting her right fractured leg that was non-weight bearing on 06/10/2024. This failure could place residents who are transferred by mechanical hydraulic lift at risk for avoidable accidents and could result in a decline in physical condition.
May 26, 2024Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 28, 2024
    Inspectors wroteBased on interview, and record review, the facility failed to provide Pharmaceutical Services that accuratly ensured the facility met the needs of each Resident for 1 of 29 residents reviewed for pharmacy services. (Resident #1) 1. The facility failed to ensure LVN A followed the facility's policy to reconcile medications for Resident #1 when admitted on [DATE]. 2. The facility failed to ensure LVN B followed the facility's policy to reconcile medications for Resident #1 when discharging on 09/26/23. This failure could place residents at risk of drug diversion and misuse of medication.
May 11, 2023Standard inspection · 16 citations
  1. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interview and record review the facility failed to demonstrate a response and rationale for resident council concerns and requests for 9 of 9 residents in a confidential interview. The facility did not provide a response or rationale to the resident council on their concerns regarding employee cell phone usage, privacy in the shower area, call lights being answered timely, laundry smelling of urine after being laundered, and the dining area not being cleaned between meals. This failure could place residents at risk for not having their needs met, diminished resident rights, and diminished feelings of self-worth.
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that included measurable objectives and time frames to meet residents' mental and psychosocial needs; and, services that were to be furnished to attain or maintain the residents' highest practicable physical, mental and psychosocial well-being for 7 (Residents #06, #07, #11, #15, #26, #33, and #48) of 16 residents reviewed for care plans. 1. The facility failed to develop a care plan for Resident #07's falls. 2. The facility failed to develop a care plan for Resident #15's PASRR diagnoses and goals. 3. The facility failed to follow a comprehensive person-centered care plan for Resident #26 by not monitoring or properly documenting skin changes. 4. [...]
  3. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that respiratory care was provided consistent with professional standards of practice for 3 of 6 residents reviewed for respiratory care. (Resident #6, Resident #11, Resident #50). The facility failed to properly store Resident #50's respiratory equipment. The facility failed to clean the oxygen concentrator filter of Resident #6, Resident #11, and Resident #50. These failures could place residents at risk of respiratory infections.
  4. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide pharmaceutical services including procedures that assure the accurate administering of all drugs and biologicals, to meet the needs of 4 of 16 residents reviewed for pharmacy services. (Residents #6, #11, #16, and #42) The facility failed to keep in stock all medications for Resident #6, #11, #16, and #42. This failure could place residents at risk for inaccurate drug administration and cause Resident #11 and #42 increased pain.
  5. E
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interview and record review, the facility failed to promote antibiotic stewardship by ensuring the appropriate use of antibiotic therapy and providing written rationale, by the provider, when an antibiotic was used despite criteria, to determine the appropriate the use of an antibiotic for 5 of 8 residents reviewed antibiotic use. (Resident #27, Resident #28, Resident #33, Resident #40, Resident #214) The facility failed to ensure Resident #33, Resident #40, and Resident #214 had lab work to support use of antibiotics. The facility failed to ensure physician order had diagnosis to support antibiotic therapy for Resident # 27, Resident #28, Resident #33, and Resident #40. The facility failed to ensure Resident #28 received the appropriate antibiotic to treat his urinary tract infection. [...]
  6. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observations, interviews, and record review the facility failed to treat each resident with respect and dignity and provide care in a manner that promotes maintenance or enhancement of his or her quality of life for 2 of 16 residents (Resident #07 and Resident #36) reviewed for resident rights in that: The facility failed to provide a shower curtain for Residents #07 and #36 while bathing in a multi-stall shower room while being observed by CNAs. This failure could place residents at risk for diminished quality of life, loss of dignity and self-worth.
  7. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interviews and record reviews the facility failed to ensure the residents had the right to be informed of the risks, and participate in, his or her treatment which included the right to be informed in advance, by the physician or other practitioner or professional, of the risks and benefits of proposed care, of treatment and treatment alternatives or treatment options and to choose the alternative or option he or she preferred, for 2 of 13 residents ( Resident #35, Resident #38) reviewed for resident rights . [...]
  8. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interview and record review the facility failed to ensure each resident was informed before, or at the time of admission, and periodically during the resident's stay, of services available in the facility and of charges for those services, which included charges for services not covered under Medicare/Medicaid or by the facility's per diem rate for 2 of 3 residents (Resident #50, and Resident #54) reviewed for beneficiary notice. The facility failed to ensure Resident #50, and Resident #54 were given a Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) when discharged from skilled services at the facility prior to covered days being exhausted. This failure could place the residents who were discharged at risk of not having knowledge of changes to services in a timely manner to allow the resident or their representative the option of appealing the denial of services.
  9. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure the right of the residents to be free from abuse for 2 of 9 residents reviewed for abuse and neglect. (Resident #6, Resident #47) The facility failed to ensure Resident #6, and Resident #47 did not experience abuse from CNA M. This failure could place residents at risk of abuse, physical harm, mental anguish, and emotional distress.
  10. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that all alleged violations involving abuse, neglect, or mistreatment, including injuries of unknown source are reported immediately or not later than 24 hours for 1 of 16 residents reviewed for abuse and neglect. Resident #26 sustained an injury of unknown source that was not reported timely as required. This failure could place residents at risk for abuse and neglect .
  11. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interview and record review, the facility failed to assess each resident quarterly (every 3 months) using the MDS (minimum data set) form specified by the state and approved by CMS for 2 of 5 residents (Resident # 51, and Resident # 52) reviewed for quarterly assessments. The facility failed to ensure Residents # 51, and # 52 had a quarterly MDS assessment completed within 3 months from the previous assessment. This failure could place residents at risk of not receiving necessary care or receiving inappropriate care for their conditions.
  12. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure the baseline care plan that included the instructions for resident care needed to provide effective and person-centered care was completed and provided to the resident and/or their representative for 2 of 16 residents reviewed for new admissions (Resident #11 and Resident #44). 1. The facility did not provide a summary of the baseline care plan to Resident #11. 2. The facility failed to address Resident #11's social service needs and resident preference for being notified of updates to plan of care 3. The facility failed to complete a baseline care plan for Resident #44. These failures could place residents at risk of not receiving care and services to meet their needs.
  13. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interviews and record reviews, the facility failed to act upon the recommendations of the pharmacist report of irregularities for 2 of 5 residents (Resident #35 and #38) reviewed for (DRR) Drug Regimen Review. 1. The facility failed to clarify PRN use of Lorazepam (antianxiety) for Resident #35 and Resident #38 after pharmacist recommendations on 03/07/23. 2. The facility failed to clarify Resident #38's diagnosis and rationale for antipsychotic use after pharmacist recommendation on 03/07/23. 3. The facility failed to confirm correct diagnosis was included on the Form 3713 Antipsychotic consent for Resident #38 after pharmacist recommendation on 03/07/23. [...]
  14. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure, based on the comprehensive assessment of a resident, residents who had not used psychotropic drugs were not given these drugs unless the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record for 2 of 5 residents (Resident #35, Resident #38) reviewed for unnecessary psychotropic medications. The facility failed to have an appropriate diagnosis or indication of use for Resident #38's Seroquel (antipsychotic). The facility failed to limit Resident #35's and Resident #38's Lorazepam (anti-anxiety) prn medications to 14 days and the prescribing practitioner did not provide a rationale for extended use. These failures could put residents at risk of receiving unnecessary psychotropic medications.
  15. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure the resident's medical record included documentation that indicates the resident received education on the influenza and the pneumococcal immunizations of 2 of 16 residents (Residents #6, Resident #11) reviewed for immunizations. The facility failed to ensure Resident #6 received education on influenza and the pneumococcal immunization. The facility failed to offer and administer the influenza and pneumococcal vaccination to Resident #6. The facility failed to offer and administer the pneumococcal vaccination to Resident #11. These failures could place residents at risk for contracting a viral disease and cause respiratory complications, and potential adverse health outcomes.
  16. C
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) June 23, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure an encoded, accurate, and complete MDS assessment was transmitted to the CMS System within 14 days after completion for 2 of 5 residents (Resident #49, and Resident #53) reviewed for MDS assessments. The facility did not ensure Resident #49's quarterly MDS assessment and Resident #53's annual comprehensive MDS assessment were transmitted within 14 days of completion. This deficient practice could place residents at risk of not having records completed and submitted in a timely manner as required.

Fire safety inspections

4 fire safety citations on file: 2 on July 29, 2025, 1 on June 26, 2024, 1 on May 11, 2023.

Every fire safety citation4 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 29, 2025 · Corrected (the home has a date of correction)
  2. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 29, 2025 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 26, 2024 · Corrected (the home has a date of correction)
  4. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 11, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
June 26, 2024Fine $67,706

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTexasUnited States
All nursing staff (RN, LPN and aides)3.293.393.86
Registered nurses0.180.430.69
All nursing staff on weekends2.812.983.42
Nurse aides1.93
Licensed practical nurses1.19
Nursing staff turnover (share who left in a year)91.7%55.3%45.8%
Registered nurse turnover83.3%54.6%42.9%
Administrators who left1

CMS expects 3.94 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.49 on weekdays and 2.81 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.51 in April to June 2025 to 3.29 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.290.183.492.81 0.0%0 of 9067
Oct to Dec 20253.740.293.943.23 0.0%0 of 9263
Jul to Sep 20253.490.293.702.95 0.0%0 of 9269
Apr to Jun 20253.510.353.812.77 0.0%0 of 9167
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Texas, Jan to Mar 20263.330.403.502.932.2%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Texas

JobMedianMiddle halfEmployed
Texas, all employers
CNAs (nursing assistants)$18.03$16.97 to $20.7188,680
LPNs and LVNs$29.92$27.46 to $32.8957,560
Registered nurses$46.14$38.06 to $50.53271,380
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Heritage House of Marshall Health & Rehabilitation. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
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Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTexasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
26.415.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.50.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.80.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.93.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
29.014.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.03.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.79.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.825.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
23.012.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
4.12.21.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.42.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Heritage House of Marshall Health & Rehabilitation's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (50.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

50.9% this home

No different from the national rate

US median of homes 51.5% · Texas: 116 better, 50 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 62 eligible stays.

Potentially preventable readmissions

10.2% this home

No different from the national rate

US median of homes 10.7% · Texas: 0 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 77 eligible stays.

Infections that led to a hospital stay

8.4% this home

No different from the national rate

US median of homes 7.1% · Texas: 4 better, 11 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 49 eligible stays.

Self-care and mobility at discharge

45.2% this home

Median of homes: Texas57.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 31 residents counted.

Falls with major injury

0.0% this home

Median of homes: Texas0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 40 residents counted.

New or worsened pressure ulcers

2.0% this home

Median of homes: Texas1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 40 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Texas98.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 18 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: NACOGDOCHES COUNTY HOSPITAL DISTRICT.

NameRoleTypeShareSince
Thurman, LindaW-2 managing employeeIndividual09/01/2022
Southwest LTC Marshall LtdOperational/managerial controlOrganization04/01/2017
Lindsey, LynnOperational/managerial controlIndividual01/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 12 problems in this area, most recently on December 2, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 10 problems in this area, most recently on February 19, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on April 23, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on July 29, 2025: "Provide for the safe, appropriate administration of IV fluids for a resident when needed."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.81 hours per resident per day, below the Texas average of 2.98.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

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Common questions

What is Heritage House of Marshall Health & Rehabilitation's Medicare star rating?
CMS rates Heritage House of Marshall Health & Rehabilitation 2 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Heritage House of Marshall Health & Rehabilitation get at its last inspection?
2 health deficiencies at the standard inspection on July 29, 2025. The Texas average is 9.4.
Has Heritage House of Marshall Health & Rehabilitation been fined?
Yes. CMS lists 1 fine totaling $67,706 in the last three years.
Does Heritage House of Marshall Health & Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Heritage House of Marshall Health & Rehabilitation?
CMS lists 3 owners and managers. Legal business name: NACOGDOCHES COUNTY HOSPITAL DISTRICT.

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