Home / Ohio / Highland Heights
402 Golf View Lane, Highland Heights, OH 44143 · Cuyahoga County · (440) 443-0900
96 certified beds, about 78 residents a day · For profit - Corporation · Medicare and Medicaid since 2016
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366440 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on March 25, 2024, inspectors cited 6 health deficiencies (the Ohio average is 10.5, the national average 9.2).
Of 26 health citations since July 2019, 3 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 2 fines totaling $128,606 in the last three years; the largest was $100,330, and the latest is dated May 6, 2026.
Nurses and nurse aides worked 3.70 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.62 of those hours.
61.4% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Saber Healthcare Group, an affiliated group of 126 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
Inspectors wroteBased on closed record review, review of an Emergency Medical Service (EMS) report, review of the facility policy, review of National Institute of Health information, review of the Ohio Board of Nursing Standards of Practice and interview the facility failed to ensure Resident #91, who had advance directives for a Full Code status (life saving measures to be provided if necessary) was comprehensively assessed and provided timely monitoring after experiencing an acute change of condition to ensure prompt and necessary medical intervention was provided to the resident. Immediate Jeopardy with Actual Harm and subsequent death began on [DATE] at 10:05 A.M. when Resident #91 was noted to be pale, disoriented and confused; with changes to his eyes/vision and lung congestion. Resident #91 was assessed to be tachycardic with a pulse of 102 beats per minute. [...]
Inspectors wroteBased on observation, record review, hospital record review and interview, the facility failed to ensure adequate monitoring and treatment of urinary complications related to an indwelling catheter. Actual harm occurred on 04/27/26 to Resident #35 after an indwelling catheter was removed due to reported pain and burning, the resident's urine output was not thoroughly monitored, and when the catheter was re inserted the resident continued to have significant pain with no output, resulting in hospitalization where an acute kidney injury and approximately 1000 milliliters (mL) of urinary retention was identified. This affected one resident (#35) of two residents reviewed for urinary catheters. The facility census was 89.
Inspectors wroteBased on interview, record review, and review of the facility policy the facility failed to ensure facility staff notified Resident #90's responsible party of a change of condition. This affected one resident (Residents #90) out of three reviewed for notification. The facility census was 89.
Inspectors wroteBased on interview, record review, review of communication documentation, and facility policy review, the facility failed to ensure private information had not been shared with individuals that had not been authorized. This affected one resident (#78) of two reviewed for privacy. The facility census was 76.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure routine bathing care was provided to residents. This affected two residents (#23 and #31) of three residents reviewed for activities of daily living. The facility census was 76.
Inspectors wroteBased on record review, interview, review of relevant personnel records, and facility policy review, the facility failed to ensure timely incontinence care was provided to residents. This affected two residents (#23 and #24) of three residents observed and reviewed for incontinence care. The facility census was 76.
Inspectors wroteBased on record review, interview, review of self reported incident (SRI) and corresponding investigation, and facility policy review, the facility failed to ensure pain was comprehensively assessed and pain medications was administered timely after resident complaint of severe pain. This affected one resident (#18) of three residents reviewed for pain management. The facility census was 76.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure medications were not left unattended in residents' rooms. This affected one resident (#19) of four residents observed for unattended medications. The facility census was 76.
Inspectors wroteBased on observations, interviews and policy review, the facility failed to maintain a sanitary area surrounding the garbage dumpsters. This had the potential for affect all residents residing in the facility. The facility census was 77.
Inspectors wroteBased on observations, interviews, and policy review, the facility failed to maintain a sanitary homelike environment for residents. This had the potential to affect all residents residing in the facility. The facility census was 77.
Inspectors wroteBased on closed medical record review, hospital record review, review of a police and Emergency Medical Service (EMS) report, social media review, review of the Food and Drug Administration online medication information, policy review and interviews, the facility failed to timely respond and take appropriate action (e.g., suspending administration of an anticoagulant) in regard to an elevated International Normalized Ratio (INR) for Resident #11, who was receiving Warfarin (Coumadin) for atrial fibrillation. This resulted in Immediate Jeopardy and the potential for serious harm on 05/20/24 when the resident's INR, per laboratory testing, was abnormally high at 4.9 and staff failed to notify the physician or stop the administration of the medication, Coumadin. [...]
Inspectors wroteBased on record review and interview, the facility failed to ensure resident care needs were adequately and timely met to decrease/prevent residents from contacting the local fire and police department for care including routine care and assistance. This affected eleven residents (#4, #11, #12, #13, #19, #42, #51, #54, #75, #79, and #98) of 83 residents who resided in the facility.
Inspectors wroteBased on record review and interview, the facility failed to ensure sufficient nursing staff with the appropriate competencies and skills sets were on duty and provided the necessary access to the resident's electronic health record to ensure medications were administered in a timely manner. This affected 15 residents (#5, #12, #29, #49, #53, #54, #55, #58, #59, #64, #67, #71, #72, #78 and #84's) assigned to Licensed Practical Nurse (LPN) #401 on 06/04/24. The facility census was 83.
Inspectors wroteBased on observation, record review, interview and policy review the facility failed to ensure Resident #40's non-pressure skin treatments were administered as ordered. This affected one (Resident #40) of three residents reviewed for skin alterations.
Inspectors wroteBased on closed record review, hospital record review, policy review and interview, the facility failed to ensure Resident #11 was administered pain medications as ordered. This affected one (Resident #11) of four residents reviewed for medication administration.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure a medication error rate of less than five percent (%). This affected one resident (Resident #33) of four residents reviewed for medication administration. A total of thirty medications were administered with two errors for a medication error rate of 6.66%.
Inspectors wroteBased on observation, interview, record review, and policy and procedure review, the facility failed to maintain a clean and sanitary kitchen and nursing unit areas, failed to ensure staff wore hairnets while in the kitchen, and failed to ensure scoops were not stored in the containers with the food items. This had the potential to affect all residents except three residents (#48, #66, and #69) who received nothing by mouth. The facility census was 88.
Inspectors wroteBased on observation and staff interview the facility did not ensure the laundry room was maintained in a clean and sanitary manner. This had the potential to affect all residents residing in the facility. The facility census was 88.
Inspectors wroteBased on observation, interview, record review, and review of the facility policy the facility failed to ensure hand hygiene was completed during medication administration for Resident's #9, #57 and #64 and failed to ensure Resident #31's soiled linens and soiled incontinence brief was not placed on the floor during incontinence care. This affected three residents (#9, #57 and #64) out of seven reviewed for medication administration and one resident (#31) of three residents reviewed for incontinence care. The census was 88.
Inspectors wroteBased on observation, interview, record review, and policy and procedure review, the facility failed to ensure residents received timely assistance getting dressed and hair shampooed per physician order. This affected one resident (#60) of three residents reviewed for activities of daily living (ADL). The facility census was 88.
Inspectors wroteBased on interview, record review, and review of the facility policy the facility failed to ensure Resident #85's neuro checks were completed as scheduled after a fall. This affected one resident (#85) out of four residents reviewed for falls. The facility census was 88.
Inspectors wroteBased on observation, interview, record review, and policy and procedure review, the facility failed to ensure timely incontinence care. This affected one resident (#13) of one resident reviewed for bowel and bladder incontinence. The facility census was 88.
Inspectors wroteBased on record review and interview the facility failed to administer insulin as ordered. This affected three (Resident #7, #8, #9) of eight residents who required insulin. The census was 75.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure call lights were within reach and accessible for Resident #25, #46 and #64. This affected three residents (#25, #46 and #64) of 32 residents reviewed for call light placement. Findings Include: 1. Record review revealed Resident #25 was admitted to the facility with diagnoses that included traumatic brain injury, heart failure and pneumonia. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #25 was severely cognitively impaired and required extensive assistance of activities of daily living. Observation of Resident #25 on 07/25/19 at 9:17 A.M. revealed Resident #25 was laying in bed with his eyes open. The call light was noted to be clipped around the call cord approximately six inches from the call light shut off switch and out of reach of Resident #25. [...]
Inspectors wroteBased on observation, record review and interview the facility failed to maintain a medication error rate of less than five percent. The medication error rate was calculate to be 9.37% and included three medication errors of 32 medication administration opportunities. This affected one resident (#40) of six residents observed for medication administration.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure intravenous (IV) medications were administered in a way that preserved proper infection control. This affected one resident (#282) of six residents observed for medication administration.
15 fire safety citations on file: 1 on July 6, 2026, 4 on March 25, 2024, 5 on February 7, 2022, 5 on July 25, 2019.
| Date | Penalty | Amount or length |
|---|---|---|
| May 6, 2026 | Fine | $100,330 |
| June 14, 2024 | Fine | $28,276 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.70 | 3.69 | 3.86 |
| Registered nurses | 0.62 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.16 | 3.28 | 3.42 |
| Nurse aides | 2.06 | ||
| Licensed practical nurses | 1.02 | ||
| Nursing staff turnover (share who left in a year) | 61.4% | 48.7% | 45.8% |
| Registered nurse turnover | 66.7% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.30 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.92 on weekdays and 3.16 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.45 in April to June 2025 to 3.70 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.70 | 0.62 | 3.92 | 3.16 | 4.1% | 0 of 90 | 78 |
| Oct to Dec 2025 | 3.64 | 0.59 | 3.80 | 3.23 | 4.6% | 0 of 92 | 81 |
| Jul to Sep 2025 | 3.66 | 0.61 | 3.85 | 3.18 | 4.3% | 0 of 92 | 78 |
| Apr to Jun 2025 | 3.45 | 0.61 | 3.67 | 2.88 | 4.3% | 1 of 91 | 80 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Ohio, all employers | |||
| CNAs (nursing assistants) | $18.76 | $17.93 to $21.44 | 63,280 |
| LPNs and LVNs | $29.78 | $27.34 to $31.68 | 39,900 |
| Registered nurses | $39.67 | $38.08 to $47.61 | 143,730 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 1.8 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.0 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.7 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.9 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.2 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.1 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 26.4 | 12.9 | 12.0 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Highland Pointe Health & Rehab Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (53.1% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
53.1% this home
No different from the national rate
US median of homes 51.5% · Ohio: 147 better, 20 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 57 eligible stays.
10.6% this home
No different from the national rate
US median of homes 10.7% · Ohio: 3 better, 7 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 60 eligible stays.
6.4% this home
No different from the national rate
US median of homes 7.1% · Ohio: 1 better, 4 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 32 eligible stays.
38.5% this home
Median of homes: Ohio55.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 26 residents counted.
2.5% this home
Median of homes: Ohio0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 40 residents counted.
0.0% this home
Median of homes: Ohio1.4% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 40 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Ohio100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 10 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: HIGH POINTE HEALTH & REHAB CENTER LLC. CMS links this home to Saber Healthcare Group, a group of 126 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Weisberg, William | Managing control - governing body | Individual | 08/18/2017 | |
| Volpe, Benjamin | Corporate director | Individual | 03/01/2019 | |
| Weisberg, William | Corporate director | Individual | 03/01/2019 | |
| Nicoluzakis, Gregory | Corporate officer | Individual | 03/01/2019 | |
| Volpe, Benjamin | Corporate officer | Individual | 03/01/2019 | |
| Weisberg, William | Corporate officer | Individual | 03/01/2019 | |
| Saber Governance LLC | Operational/managerial control | Organization | 09/01/2019 | |
| Shg Management LLC | Operational/managerial control | Organization | 09/01/2019 | |
| Braddock, Kelly | Operational/managerial control | Individual | 05/13/2024 | |
| Youell, Valerie | Operational/managerial control | Individual | 01/01/2024 | |
| Weisberg, William | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 09/08/2025 | |
| Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020) | Adp of the SNF | Organization | 12/06/2024 | |
| Bnv Dynasty LLC | Adp of the SNF | Organization | 12/06/2024 | |
| Citrin Cooperman Advisors LLC | Adp of the SNF | Organization | 10/01/2015 | |
| Decanted William I. Weisberg Family Dynasty Trust (dated Sept 30, 2020 | Adp of the SNF | Organization | 12/06/2024 | |
| LTC Realty VII, LLC | Adp of the SNF | Organization | 12/06/2024 | |
| Saber Governance LLC | Adp of the SNF | Organization | 09/01/2019 | |
| Saber Healthcare Group LLC | Adp of the SNF | Organization | 10/01/2015 | |
| Shg Management LLC | Adp of the SNF | Organization | 09/01/2019 | |
| Tcf National Bank | Adp of the SNF | Organization | 12/06/2024 | |
| Wiw Dynasty LLC | Adp of the SNF | Organization | 12/06/2024 | |
| Ashraf, Syed | Adp of the SNF | Individual | 07/09/2015 | |
| Braddock, Kelly | Adp of the SNF | Individual | 05/13/2024 | |
| Nicoluzakis, Gregory | Adp of the SNF | Individual | 03/01/2019 | |
| Volpe, Benjamin | Adp of the SNF | Individual | 03/01/2019 | |
| Weisberg, William | Adp of the SNF | Individual | 10/01/2015 | |
| Youell, Valerie | Adp of the SNF | Individual | 01/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.