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Hilltop Manor Health and Rehabilitation Center

101 Kirkland Street, Union, MS 39365 · Neshoba County · (601) 774-8233

60 certified beds, about 55 residents a day · For profit - Corporation · Medicare and Medicaid since 2000

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 255260 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 5, 2024, inspectors cited 7 health deficiencies (the Mississippi average is 6.8, the national average 9.2).

None of its 25 health citations since January 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.49 hours per resident per day, against 4.18 across Mississippi and 3.86 nationally. Registered nurses accounted for 1.42 of those hours.

44.8% of nursing staff left within the year CMS measured (Mississippi average 45.7%).

CMS links it to Avardis Health, an affiliated group of 38 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
18D
4E
3F
Potential for minimal harm
0A
0B
0C
March 30, 2026Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to provide adequate supervision to prevent a cognitively impaired resident with a history of wandering from exiting the facility unattended for one (1) of three (3) residents reviewed for elopement risk, Resident #1. Findings Included:Record review of facility policy titled, Missing Patient/Resident, revealed An elopement occurs when a patient/resident leaves the premises or a safe area without authorization and/or any necessary supervision to do so, placing the patient/resident at risk of harm or injury. Record review of the facility investigation revealed on 3/22/26 at approximately 1:09 PM, a visitor observed Resident #1 standing near the front door. The visitor exited the facility and did not realize the resident followed him outside. [...]
December 5, 2024Standard inspection · 7 citations
  1. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on observations, staff and resident interviews, record review and facility policy review, the facility failed to provide an activities program seven (7) days a week as evidenced by a lack of structured activities on weekends for five (5) of six (6) residents at the Resident Council meeting, with the potential to affect all residents. Resident #8, #13, #36, #37 and #40. Findings Included: A record review of a facility policy, titled Group Activities with no revision date revealed Group activities are scheduled to enhance the resident's well-being and self-esteem . During a Resident Council meeting on 12/4/24 at 9:45 AM, Residents #8, #13, #36, #37, and #40 stated that church services are provided on Sundays, but no other activities occur on the weekends. [...]
  2. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on observation, resident and staff interview, and facility policy review, the facility failed to provide a resident with a clean, comfortable, and homelike environment when the facility failed to change the dirty, stained linen for (1) one of 53 residents' bed linens observed.
  3. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on staff interview, record review, and Resident Assessment Instrument (RAI) review, the facility failed to ensure that Minimum Data Set (MDS) was coded accurately for one (1) of 18 sampled residents. Resident #5.
  4. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on staff interview, record review, and facility policy review, the facility failed to accurately submit a resident's information for Preadmission Screening and Resident Review (PASRR) for a Level II evaluation for (1) one of (4) four residents reviewed for PASRR.
  5. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on observations, resident and staff interviews, record reviews, professional standards of practice, and facility policy review the facility failed to provide Peripherally Inserted Central Catheter (PICC) care for one (1) of four (4) residents with intravenous access. Resident #10.
  6. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on observation, resident and staff interview, record review and facility policy review, the facility failed to ensure that medications were securely stored as evidenced by medications observed on the bedside table for two (2) of 53 residents reviewed. Resident #13 and #22. Findings Include: Review of the facility policy titled, Medication and Medication Supply Storage and Disposal, with no revision date revealed, Central storage of medications is required for prescription, prescribed over-the-counter medications .Will be kept in a locked area .Procedure :1.) Storage is required for the following situations and will be locked with limited access: If the facility administers or assists with self-administration of medication . Resident # 13 An observation on 12/2/24 at 2:30 PM revealed a bottle of Travoprost 0.004% eye drops sitting on Resident #13's overbed table. [...]
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on observation, staff interview, record review, and facility policy review, the facility failed to prevent the possible transmission of infections when staff failed to use enhanced barrier precautions (EBP) during catheter care for one (1) one of (4) four direct care areas observed. (Resident #12)
August 3, 2023Standard inspection · 11 citations
  1. F
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on observations, resident and staff interviews, and facility policy review the facility failed to maintain an effective pest control program to prevent flying insects for four (4) of four (4) survey days. Findings Included: Record review of the facility policy titled Pest Control with an effective date of 11/30/2014 revealed under, Policy: The facility will maintain a pest control program, which includes inspection, reporting, and prevention. Also revealed under, Procedure: . 3. Treatment will be rendered as required to control insects and vermin. 4. Any unusual occurrence or sighting of insects should be reported immediately to the Supervisor (See policy- Maintenance Repair Request Form). Proper action will be taken . [...]
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on observations, resident and staff interviews, record review and facility policy review the facility failed to maintain a clean environment that was free of odors as evidenced by dirty walls and siderails and provide a sufficient supply of clean linen for two (2) of four (4) survey days.
  3. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on observations, resident and staff interviews and record review the facility failed to provide sufficient staff to provide the care needed to the individual residents for two (2) of four (4) days of survey. Findings Include: Review of the typed statement on facility letterhead dated August 2, 2023, and signed by the Administrator revealed, . (Proper Name of Facility) does not have a policy on staffing. Facility Staffing is based off of the acuity of the residents as described in the Facility Assessment. Review of the typed statement on facility letterhead revealed the facility does not have a policy on answering of call lights and was signed by the Administrator. Resident #46 An observation and interview on 07/31/23 at 11:05 AM with Resident #46 revealed a strong urine odor in the room. [...]
  4. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on observation, resident and staff interview, record review and facility policy review the facility failed to honor the choice of a resident to get up early for one (1) of 23 residents in the sample. Resident #36 Findings Include: Record review of the facility policy titled, Policies and Procedures: Resident and Patient Rights with a revision date of 09/01/2017 revealed, Policy .It is the policy of the company that all employees will conduct themselves in a professional manner at all times, respecting the rights of each resident or patient to privacy, personal care, self-respect and confidentiality . An observation and interview on 07/31/23 at 12:43 PM, with Resident #36 revealed he was sitting up in his wheelchair in his room and the resident revealed that this facility needs staff bad. Resident #36 stated they do not have enough people to take care of us. [...]
  5. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on observations, resident and staff interviews, record review and facility policy review, the facility failed to resolve a grievance in a timely manner for one (1) of six (6) residents reviewed for bathing, Resident #49, and foul odors inside the facility for five (5) of 12 residents reviewed during resident council. Resident #9, Resident #14, Resident #28, Resident #41, Resident #53. Findings Include: Record review of the facility policy titled Complaint/Grievance with a revision date of 10/24/22 revealed, under, Policy: The center will support each resident's right to voice a complaint/grievance without fear of discrimination or reprisal. The center will make prompt efforts to resolve the complaint/grievance and informed the resident of progress towards resolution. [...]
  6. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on staff interview, record review, and facility policy review the facility failed to correctly code a Minimum Data Set (MDS) related to weight loss for one (1) of 23 MDS records reviewed. Resident #11.
  7. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on staff interview, record review and facility policy review the facility failed to develop a person-centered care plan for a resident receiving oxygen for Resident #23 & Resident #106, and a resident's choice for Resident #36. The facility failed to implement a person-centered care plan for resident's dependent on staff for their Activities of Daily Living (ADL) for Resident #22, Resident #35, and Resident #44 and for a resident requiring a splint Resident #29 for seven (7) of 23 residents reviewed for care plans.
  8. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on observations, resident and staff interviews, record review and facility policy review the facility failed to shave, clean and trim nails and bath residents that were dependent on staff for their Activities of Daily Living (ADL) for five (5) of 59 residents reviewed on the initial tour. Resident #22, Resident #35, Resident #38, Resident #44, and Resident 49.
  9. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on observations, staff interview, record review and facility policy review the facility failed to apply a splint to a resident as ordered for one (1) of 16 residents reviewed with contractures.
  10. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to post oxygen in use signage on the door for two (2) of 11 residents receiving respiratory care.
  11. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on observation, staff and resident interview and record review, the facility failed to store oxygen tubing in a bag to prevent the possibility of contamination and infection for two (2) of 12 resident receiving respiratory treatments. Resident #23 and Resident #106.
January 6, 2022Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 6, 2022
    Inspectors wroteBased on observations, staff interviews, record review and facility policy review, the facility failed to provide a safe and clean environment for preparation and storage of food and ice for two (2) of three (3) kitchen tours.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 6, 2022
    Inspectors wroteBased on observation, staff interviews, record review and facility policy review the facility failed to prevent the possible spread of infection as evidenced by failure to conduct hand hygiene during meal tray distribution and properly clean and disinfect a multiple use blood pressure cuff and an oxygen saturation monitor in between uses. This occurred on two (2) of (2) hallways. Findings Include: Review of the facility's policy titled, Infection Control, with a revision date of October 2018 revealed under the policy statement, This facility's infection control policies and practices are intended to facilitate maintaining a safe, sanitary and comfortable environment and to help prevent and manage transmission of diseases and infections. [...]
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 6, 2022
    Inspectors wroteBased on observations, staff interviews and facility policy review, the facility failed to maintain an environment that was clean and free of odors for two (2) of three (3) days of survey.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2022
    Inspectors wroteBased on observation, staff and resident interview, record review and facility policy review, the facility failed to provide Activities of Daily Living (ADL) care for dependent residents as evidenced by long facial and neck hair and long fingernails for two (2) of 24 residents reviewed. Resident #1 and Resident #1. Findings Include: Review of the facility policy titled, Care of Nails with a revision date of 9/1/2017, revealed under, Procedure: trim fingernails and clean nails. Resident #11 An observation on 01/04/22 at 01:12 PM, revealed Resident # 11's hair was disheveled with long hair on the face and neck. Fingernails were long with a brown substance under one nail. An interview on 01/04/22 at 1:15 PM with Resident #11 confirmed that he wants a shave and his nails trimmed. [...]
  5. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2022
    Inspectors wroteBased on observations, staff interview, record review and facility policy review the facility failed to properly label, date and store oxygen nebulizer mask and oxygen (O2) tubing to prevent contamination for two (2) of 12 residents receiving oxygen therapy. Resident #35 and Resident #99.
  6. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2022
    Inspectors wroteBased on observation, record review, staff and resident interview and facility policy review, the facility failed to ensure that the call system was working for Resident # 8 for one (1) of 60 resident call lights in the facility.

Fire safety inspections

1 fire safety citation on file: 1 on August 3, 2023.

Every fire safety citation1 citation
  1. D
    Have exits that are accessible at all times.
    K 271 · August 3, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMississippiUnited States
All nursing staff (RN, LPN and aides)3.494.183.86
Registered nurses1.420.640.69
All nursing staff on weekends3.043.503.42
Nurse aides1.86
Licensed practical nurses0.20
Nursing staff turnover (share who left in a year)44.8%45.7%45.8%
Registered nurse turnover12.5%38.5%42.9%
Administrators who left0

CMS expects 3.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.67 on weekdays and 3.04 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.61 in April to June 2025 to 3.49 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.491.423.673.04 0.0%0 of 9055
Oct to Dec 20253.541.353.703.12 0.0%0 of 9253
Jul to Sep 20253.601.353.813.07 0.0%0 of 9253
Apr to Jun 20253.611.153.862.99 0.0%0 of 9155
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Mississippi, Jan to Mar 20264.090.604.353.446.2%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Mississippi

JobMedianMiddle halfEmployed
Mississippi, all employers
CNAs (nursing assistants)$15.15$14.19 to $16.9214,200
LPNs and LVNs$24.14$22.50 to $27.909,850
Registered nurses$37.06$31.22 to $40.6229,060
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMississippiUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.620.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.31.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.62.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.03.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.92.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
16.919.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.36.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
12.021.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.927.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
16.215.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.42.41.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.92.91.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Hilltop Manor Health and Rehabilitation Center's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Mississippi: 21 better, 14 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 18 eligible stays.

Potentially preventable readmissions

10.7% this home

No different from the national rate

US median of homes 10.7% · Mississippi: 1 better, 10 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 39 eligible stays.

Infections that led to a hospital stay

7.5% this home

No different from the national rate

US median of homes 7.1% · Mississippi: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 32 eligible stays.

Self-care and mobility at discharge

29.6% this home

Median of homes: Mississippi52.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 44 residents counted.

Falls with major injury

0.0% this home

Median of homes: Mississippi0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 72 residents counted.

New or worsened pressure ulcers

1.0% this home

Median of homes: Mississippi2.8% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 72 residents counted.

Medication list given at discharge

91.3% this home

Median of homes: Mississippi98.3% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 23 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: 101 KIRKLAND STREET OPCO LLC. CMS links this home to Avardis Health, a group of 38 nursing homes averaging 2 stars overall.

NameRoleTypeShareSince
North of Decatur Parentco LLCDirect ownership interestOrganization06/01/2025
Msop Holdco LLCIndirect ownership interestOrganization06/01/2025
Neshoba Holdco LLCIndirect ownership interestOrganization06/01/2025
Nu C II Irrevocable TrustIndirect ownership interestOrganization06/01/2025
Nu C Irrevocable TrustIndirect ownership interestOrganization06/01/2025
SNF Care Centers LLCIndirect ownership interestOrganization06/01/2025
Zenith Holdco II LLCIndirect ownership interestOrganization06/01/2025
Zenith Holdco LLCIndirect ownership interestOrganization06/01/2025
Fc Encore Union LLC5% or greater security interestOrganization05/01/2025
Hoback, TiffanyManaging control - governing bodyIndividual05/01/2025
SNF Mgr LLCOperational/managerial controlOrganization05/01/2025
Hoback, TiffanyOperational/managerial controlIndividual05/01/2025
Jones, TequillaOperational/managerial controlIndividual05/01/2025
Pace-Kilpatrick, MelisaOperational/managerial controlIndividual04/27/2026
Perry, WilliamOperational/managerial controlIndividual05/01/2025
Tate, CrystalOperational/managerial controlIndividual05/01/2025
Thomas, JohnOperational/managerial controlIndividual05/01/2025
Fc Encore Union LLCAdp of the SNFOrganization05/01/2025
SNF Mgr LLCAdp of the SNFOrganization04/17/2025
Hoback, TiffanyAdp of the SNFIndividual05/01/2025
Jones, TequillaAdp of the SNFIndividual05/01/2025
Pace-Kilpatrick, MelisaAdp of the SNFIndividual04/27/2026
Perry, WilliamAdp of the SNFIndividual05/01/2025
Tate, CrystalAdp of the SNFIndividual05/01/2025
Thomas, JohnAdp of the SNFIndividual05/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on March 30, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on December 5, 2024: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on December 5, 2024: "Ensure each resident receives an accurate assessment."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on December 5, 2024: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.04 hours per resident per day, below the Mississippi average of 3.50.

Other nursing homes nearby

Mississippi contacts for a concern about a nursing home

These are the official offices in Mississippi. NursingHomeClear cannot take or act on complaints.

Common questions

What is Hilltop Manor Health and Rehabilitation Center's Medicare star rating?
CMS rates Hilltop Manor Health and Rehabilitation Center 3 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Hilltop Manor Health and Rehabilitation Center get at its last inspection?
7 health deficiencies at the standard inspection on December 5, 2024. The Mississippi average is 6.8.
Has Hilltop Manor Health and Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does Hilltop Manor Health and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Hilltop Manor Health and Rehabilitation Center?
CMS lists 25 owners and managers, and links the home to Avardis Health. Legal business name: 101 KIRKLAND STREET OPCO LLC.

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