Home / Rhode Island / Manville
Holiday Operator, LLC Dba Holiday Rehabilitation a
30 Sayles Hill Road, Manville, RI 02838 · Providence County · (401) 765-1440
170 certified beds, about 136 residents a day · For profit - Individual · Medicare and Medicaid since 1980
CMS Care Compare ratings, data as of September 1, 2026 · CCN 415075 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 13, 2025, inspectors cited 7 health deficiencies (the Rhode Island average is 9.3, the national average 9.2).
Of 29 health citations since March 2023, 4 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $46,118 in the last three years; the largest was $46,118, and the latest is dated August 22, 2024.
Nurses and nurse aides worked 4.26 hours per resident per day, against 3.71 across Rhode Island and 3.86 nationally. Registered nurses accounted for 0.27 of those hours.
44.7% of nursing staff left within the year CMS measured (Rhode Island average 40.6%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.
June 10, 2026Complaint inspection · 3 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, and staff and resident interview, the facility failed ensure that Resident ID #2's environment remained free of accident hazards, as possible, relative to the resident's assessed transfer needs and facility policy. Specifically, the facility failed to implement the Physical Therapist's recommendation for the use of a mechanical lift following the resident's identified decline in strength and mobility on 5/11/2026 and failed to ensure staff utilized a gait belt during manual transfers. As a result, Resident ID #2 was subjected to unsafe transfer practices including, being lifted under the arm and elbow area, which resulted in swelling, extensive bruising, and increased pain to the resident's left upper extremity. Requiring medical evaluation, diagnostic testing, pain medication, and ongoing monitoring. [...]
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to ensure that a resident with an injury of unknown origin was thoroughly investigated for 1 of 1 resident reviewed for bruising, Resident ID #2.
- D Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on clinical record review and resident and staff interviews, the facility failed to provide dental services for 1 of 2 residents reviewed with dentures, Resident ID #1. Additionally, the facility failed to have a policy that addressed instances when a resident's dentures are lost or damaged.
May 8, 2026Complaint inspection · 6 citations
- G Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on surveyor observation, record review, and staff interview, the facility failed to ensure that a resident receives timely and appropriate pain and symptom management consistent with professional standards of practice, for end-of life-care including the prompt administration of physician-ordered medications for pain and anxiety, for 1 of 2 residents reviewed who were receiving hospice services, Resident ID #1. This failure resulted in the resident experiencing unmanaged pain, terminal agitation, and psychosocial distress during his/her final hours of life.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to ensure that an allegation involving an accident resulting in serious injury, which occurred prior to a resident's death, was reported to the appropriate authorities, including the State Survey Agency, as required by State law, for 1 of 1 resident reviewed Resident ID #1.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to ensure each resident's care plan is revised by the interdisciplinary team, for 1 of 2 residents reviewed relative to falls, Resident ID #2.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to ensure that residents receive treatment and services in accordance with professional standards of practice and physician orders, relative to the transcription and implementation of physician-approved hospice medication orders, for 1 of 2 residents reviewed, Resident ID #1.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to ensure residents receive care and services in accordance with professional standards of practice related to post-fall assessments, neurological monitoring, care plan revision, and adherence to advance directives, for 1 of 1 resident who sustained a fall with head injury, Resident ID #1.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on clinical record review and staff interview, it has been determined that the facility failed to ensure that hospice services meet professional standards of principles that apply to individuals providing services in the facility for 1 of 2 residents reviewed who are receiving hospice services, Resident ID #1.
April 17, 2026Complaint inspection · 1 citation
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on clinical record review, resident and staff interview, the facility failed to keep a resident free of significant medication errors for one of two residents reviewed, Resident ID #3.
December 23, 2025Complaint inspection · 2 citations
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to ensure that a resident with an injury of unknown origin was thoroughly investigated for 1 of 1 resident reviewed for bruising, Resident ID #3.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to ensure that residents receive care, consistent with professional standards of practice relative to physician's orders, for 1 of 1 resident who requires two staff members at all times during care, Resident ID #3 and for 1 of 1 resident who requires a cardiology consult, Resident ID #1.
June 13, 2025Standard inspection · 7 citations
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, relative to 4 of 8 residents reviewed with an air mattress, Resident ID #s 86, 91, 111, and 135, 1 of 3 residents reviewed for oxygen administration, Resident ID #70, and for 1 of 1 resident reviewed with an order for daily weights, Resident ID #93.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to accurately maintain the resident's medical record in accordance with accepted professional standards and practices relative to 3 of 8 residents reviewed with an mattress, Resident ID #s 86, 91, and 135, 1 of 3 residents reviewed for oxygen administration, Resident ID #70, and for 1 of 1 resident reviewed for the use of an incentive spirometer (a handheld medical device used to help patients improve the functioning of their lungs, by training patients to take slow and deep breaths), Resident ID #66.
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to establish an Infection Prevention and Control Program (IPCP) that must include, at a minimum, an antibiotic stewardship program which includes antibiotic use protocols and a system to monitor antibiotic use to ensure that residents who require an antibiotic, are prescribed the appropriate antibiotic for 3 of 5 residents reviewed for antibiotic use, Resident ID #s 69, 85, and 135.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on surveyor observations, record review, and staff interview, it has been determined that the facility failed to ensure that a resident receives treatment and care in accordance with professional standards of practice for 1 of 1 resident reviewed with edema (swelling due to excess fluid trapped in the body's tissues), Resident ID #51.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections, relative to staff wearing the appropriate personal protective equipment (PPE) for 1 of 1 resident observed for wound care and transfers, Resident ID #21.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure the resident's medical record includes documentation that the resident was offered or received the indicated pneumococcal vaccination or did not receive the vaccination due to medical contraindications or a refusal for 2 of 5 residents reviewed, Resident ID #s 88 and 111. Additionally, the facility failed to have updated policies regarding pneumococcal immunizations.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on surveyor observation and staff interview, it has been determined that the facility failed to maintain a safe, functional, and comfortable environment relative to 1 of 3 kitchenettes and the main kitchen.
August 22, 2024Complaint inspection · 3 citations
- G Provide appropriate foot care.
Inspectors wroteBased on record review and staff interview it has been determined that the facility failed to ensure that residents receive foot care and treatment, in accordance with professional standards of practice, including to prevent complications from the resident's medical condition(s) relative to peripheral vascular disease for 1 of 3 residents reviewed, Resident ID #1.
- G Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed have sufficient nursing staff with the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well being of each resident relative to skin assessments for 6 of 6 licensed nursing staff reviewed, Staff IDs A, C, D, E, F and G.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to maintain medical records on each resident that are complete and accurately documented relative to skin assessments for 1 of 3 residents reviewed, Resident ID #1.
May 16, 2024Standard inspection · 2 citations
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review, and staff and resident interview, it has been determined that the facility failed to meet professional standards of quality relative to following physician's orders for 1 of 1 resident reviewed for the utilization of a Freestyle Libre sensor (a continuous glucose monitoring system that is designed to replace finger sticks and lessen the need for test strips for persons with diabetes), Resident ID #2.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review and staff interview it has been determined that the facility failed to keep residents free from significant medication errors for 1 of 3 residents reviewed for insulin, Resident ID #2.
December 6, 2023Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review and staff interview it has been determined that the facility failed to keep a resident free from physical abuse for 1 of 3 residents reviewed for staff to resident abuse, Resident ID #1.
November 22, 2023Complaint inspection · 1 citation
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review, and staff interview, it has been determined that the facility failed to ensure that services provided by the facility meet professional standards of quality relative to following a physician's order for 1 of 1 resident reviewed with 15-minute checks for behaviors, Resident ID #1.
March 30, 2023Standard inspection · 3 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on surveyor observation, record review and staff interview, it has been determined that the facility failed to ensure that each resident receives adequate supervision to prevent elopements, for 1 of 1 residents reviewed for a successful elopement, Resident ID #52.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review and staff interview it has been determined that the facility failed to ensure a resident's drug regimen is free from unnecessary drugs for 1 of 1 resident reviewed for Narcan (a medication used for the emergency treatment of known or suspected opioid overdose) use, Resident ID #131.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections for 1 of 1 resident's reviewed for Methicillin-resistant Staphylococcus aureus (MRSA, an infection is caused by a type of staph bacteria that's become resistant to many of the antibiotics) and for 1 of 1 resident's reviewed for Extended spectrum beta-lactamases (ESBL, an infection that is resistant to specific types of antibiotics), Resident ID #s 3 and 89. Additionally, the facility failed to have a completed water management plan.
Fire safety inspections
15 fire safety citations on file: 4 on June 13, 2025, 5 on May 16, 2024, 6 on March 30, 2023.
Every fire safety citation15 citations
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Inspect, test, and maintain automatic sprinkler systems.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Install an approved automatic sprinkler system.
- F Ensure proper usage of power strips and extension cords.
- C Have simulated fire drills held at unexpected times.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- D Have properly installed electrical wiring and gas equipment.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| August 22, 2024 | Fine | $46,118 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Rhode Island | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.26 | 3.71 | 3.86 |
| Registered nurses | 0.27 | 0.77 | 0.69 |
| All nursing staff on weekends | 4.08 | 3.34 | 3.42 |
| Nurse aides | 3.28 | ||
| Licensed practical nurses | 0.71 | ||
| Nursing staff turnover (share who left in a year) | 44.7% | 40.6% | 45.8% |
| Registered nurse turnover | 46.7% | 37.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.43 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.34 on weekdays and 4.08 on weekends, 6% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.16 in April to June 2025 to 4.26 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.26 | 0.27 | 4.34 | 4.08 | 9.4% | 0 of 90 | 136 |
| Oct to Dec 2025 | 3.93 | 0.30 | 3.96 | 3.86 | 12.5% | 0 of 92 | 143 |
| Jul to Sep 2025 | 4.20 | 0.30 | 4.27 | 4.01 | 8.3% | 0 of 92 | 138 |
| Apr to Jun 2025 | 4.16 | 0.27 | 4.29 | 3.83 | 7.9% | 0 of 91 | 146 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Rhode Island, Jan to Mar 2026 | 3.67 | 0.69 | 3.82 | 3.30 | 5.4% | 1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Rhode Island | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 24.2 | 19.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.5 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.7 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.3 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.1 | 16.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.8 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.1 | 22.5 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.4 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 0.0 | 14.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.7 | 1.8 |
Owners and operators
Legal business name: THE HOLIDAY RETIREMENT HOME, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Gurchin, Jeanne | 5% or greater direct ownership interest | Individual | 33% | 10/01/2015 |
| Roy, Donald | 5% or greater direct ownership interest | Individual | 33% | 10/01/2015 |
| Roy, Judith | 5% or greater direct ownership interest | Individual | 33% | 11/30/1983 |
| Darosa, Elizabeth | W-2 managing employee | Individual | 03/16/2015 | |
| Roy, Donald | Corporate director | Individual | 11/30/1983 | |
| Roy, Jeffrey | Corporate director | Individual | 10/18/2006 | |
| Roy, Judith | Corporate director | Individual | 11/30/1983 | |
| Gurchin, Jeanne | Corporate officer | Individual | 11/30/1983 | |
| Roy, Donald | Corporate officer | Individual | 11/30/1983 | |
| Roy, Jeffrey | Corporate officer | Individual | 10/18/2006 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on May 8, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on June 10, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on June 10, 2026: "Respond appropriately to all alleged violations."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on June 13, 2025: "Implement a program that monitors antibiotic use."
Other nursing homes nearby
- Adviniacare Oakland Grove LLC Woonsocket, 2.2 mi · 1 of 5 stars · 52 citations
- Cedar Haven Operations Holding LLC Valley View Hea Woonsocket, 2.5 mi · 1 of 5 stars · 52 citations
- Woonsocket Health Center Woonsocket, 3 mi · 4 of 5 stars · 21 citations
- The Friendly Home Woonsocket, 3.8 mi · 2 of 5 stars · 38 citations
- St. Antoine Residence North Smithfield, 3.9 mi · 4 of 5 stars · 24 citations
- Cedar Haven Operations LLC Dba Lake Forest Health Smithfield, 5.2 mi · 1 of 5 stars · 42 citations
- Mount St. Rita Health Centre Cumberland, 5.3 mi · 2 of 5 stars · 29 citations
- Grandview Center Cumberland, 6 mi · 5 of 5 stars · 22 citations
Rhode Island contacts for a concern about a nursing home
These are the official offices in Rhode Island. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Office of the RI State Long Term Care Ombudsman, Alliance for Better Long Term Care, (401) 785-3340. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: RIDOH Online License Verification, facility search, where Rhode Island publishes its own records on licensed homes.
Common questions
- What is Holiday Operator, LLC Dba Holiday Rehabilitation a's Medicare star rating?
- CMS rates Holiday Operator, LLC Dba Holiday Rehabilitation a 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Holiday Operator, LLC Dba Holiday Rehabilitation a get at its last inspection?
- 7 health deficiencies at the standard inspection on June 13, 2025. The Rhode Island average is 9.3.
- Has Holiday Operator, LLC Dba Holiday Rehabilitation a been fined?
- Yes. CMS lists 1 fine totaling $46,118 in the last three years.
- Does Holiday Operator, LLC Dba Holiday Rehabilitation a accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Holiday Operator, LLC Dba Holiday Rehabilitation a?
- CMS lists 10 owners and managers. Legal business name: THE HOLIDAY RETIREMENT HOME, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.