Home / Rhode Island / Woonsocket
Woonsocket Health Center
262 Poplar Street, Woonsocket, RI 02895 · Providence County · (401) 765-2100
150 certified beds, about 134 residents a day · For profit - Corporation · Medicare and Medicaid since 1975
CMS Care Compare ratings, data as of September 1, 2026 · CCN 415041 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 3, 2025, inspectors cited 6 health deficiencies (the Rhode Island average is 9.3, the national average 9.2).
Of 21 health citations since March 2023, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.52 hours per resident per day, against 3.71 across Rhode Island and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.
April 3, 2025Standard inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on surveyor observation and staff interview, it has been determined that the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety, relative to the main kitchen.
- E Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that residents who require dialysis (a treatment that removes excess fluid, waste, and toxins from the blood when the kidneys are no longer functioning properly) receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 of 1 resident reviewed for peritoneal dialysis (PD, a treatment for kidney failure that uses the lining of the abdomen to filter waste products from the blood), Resident ID #101 and for 2 of 3 residents reviewed for hemodialysis (a type of dialysis that filters blood to remove waste products and excess fluids), Resident ID #s 30 and 76.
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to establish an Infection Prevention and Control Program (IPCP) that must include, at a minimum, an antibiotic stewardship program which includes antibiotic use protocols and a system to monitor antibiotic use to ensure that residents who require an antibiotic, are prescribed the appropriate antibiotic for 4 of 4 residents reviewed for antibiotic orders, Resident ID #s 2, 101, 114, and 374.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure the resident's medical record includes documentation that the resident either received the pneumococcal vaccination or did not receive the vaccination due to medical contraindications or refusal, for 4 of 5 residents reviewed, Residents ID #s 3, 4, 39, and 101.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on record review, surveyor observation, resident and staff interviews, it has been determined that the facility failed to ensure that residents with pressure ulcers receive the necessary treatment and services, consistent with professional standards of practice, to promote healing for 1 of 3 residents reviewed with pressure ulcers, Resident ID #34.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that medications and biologicals were ordered by the prescriber for 1 of 3 residents reviewed for Lorazepam (a medication prescribed for anxiety) administration, Resident ID #30.
April 30, 2024Standard inspection · 10 citations
- F Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Inspectors wroteBased on record review and staff interview, it has been determined that the Medical Director failed to implement a resident care policy to coordinate care for residents related to the transcription and implementation of orders by providers.
- F Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on surveyor observations and staff interview, it has been determined that the facility failed to maintain a sanitary and comfortable environment relative to 4 of 4 kitchenettes observed.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to implement comprehensive person-centered care plans for 3 of 4 residents reviewed for anticoagulation therapy, relative to monitoring for bleeding (anticoagulant side effects), Resident ID #s 48, 62, and 118.
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on surveyor observation, record review and staff interview it has been determined that the facility failed to meet professional standards of quality regarding not following the facility's emergency cart equipment procedure for 4 out of 4 emergency carts observed and for 1 of 1 resident reviewed relative to psychiatric consultant orders, Resident ID # 86.
- E Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that the irregularities identified by the Clinical Consultant Pharmacist during the monthly pharmacist Medication Regimen Review (RR) were acted upon for 1 of 1 resident reviewed related to phenytoin (a medication that is used to control seizures) , Resident ID #118.
- E Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review and staff interview it has been determined that the facility failed to keep residents free from significant medication errors for 2 of 2 closed records reviewed, Resident ID #s 118 and 119.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to promptly identify and intervene for acute changes in a resident's condition for 1 of 1 resident reviewed, relative to a death in the facility, Resident ID #118.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to provide appropriate treatment and services for 2 of 3 residents reviewed with a suprapubic catheter (a device inserted through the abdomen into the bladder to drain urine), Resident ID #s 78 and 115.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on surveyor observation, record review and staff interview, it has been determined that the facility failed to ensure that residents who are fed by a feeding tube receive the appropriate treatment and services to prevent complications for 1 of 3 residents reviewed relative to a gastrostomy tube (often called a G tube, which is a surgically placed device used to give direct access to the stomach for supplemental feeding, hydration or medicine) Resident ID #51.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on record review and staff interview it has been determined that the facility failed to ensure nursing staff have the appropriate competencies and skill sets to provide nursing and related services to assure resident safety as identified in the plan of care for 1 of 1 resident reviewed for a change in condition, Resident ID #118.
December 22, 2023Complaint inspection · 2 citations
- E Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure residents were free from misappropriation of property relative to narcotic medications for 4 of 4 units reviewed, including 13 of 24 residents reviewed, Resident ID #s: 2, 4, 8, 9, 11, 13, 16, 17, 19, 21, 22, 24, and 25.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store and label drugs and biologicals in accordance with currently accepted professional principles for 1 of 3 medication storage rooms observed and 4 of 4 units observed.
October 10, 2023Complaint inspection · 1 citation
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to implement a comprehensive person-centered care plan for 3 of 5 residents reviewed, relative to seizures, Resident ID #s 3, 4, and 5.
March 27, 2023Standard inspection · 2 citations
- L Provide and implement an infection prevention and control program.
Inspectors wroteBased on surveyor observation, record review, staff and resident interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections relative to a norovirus outbreak for 4 of 4 units and Extended spectrum beta-lactamases (ESBLs) for 1 of 1 residents reviewed, Resident ID #79.
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that a resident received adequate supervision to prevent elopement from the facility for 1 of 4 closed records reviewed, Resident ID #127.
Fire safety inspections
5 fire safety citations on file: 1 on April 3, 2025, 4 on April 30, 2024.
Every fire safety citation5 citations
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have simulated fire drills held at unexpected times.
- E Meet other general requirements that are deficient.
- E Install an approved automatic sprinkler system.
- D Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Rhode Island | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.52 | 3.71 | 3.86 |
| Registered nurses | 0.67 | 0.77 | 0.69 |
| All nursing staff on weekends | 3.26 | 3.34 | 3.42 |
| Nurse aides | 2.49 | ||
| Licensed practical nurses | 0.36 | ||
| Nursing staff turnover (share who left in a year) | not reported | 40.6% | 45.8% |
| Registered nurse turnover | not reported | 37.9% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.16 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.62 on weekdays and 3.26 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.94 in April to June 2025 to 3.52 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.52 | 0.67 | 3.62 | 3.26 | 0.8% | 0 of 90 | 134 |
| Oct to Dec 2025 | 3.43 | 0.61 | 3.51 | 3.22 | 0.0% | 0 of 92 | 128 |
| Jul to Sep 2025 | 3.83 | 0.65 | 4.04 | 3.31 | 0.0% | 0 of 92 | 123 |
| Apr to Jun 2025 | 3.94 | 0.70 | 4.09 | 3.57 | 0.0% | 0 of 91 | 120 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Rhode Island, Jan to Mar 2026 | 3.67 | 0.69 | 3.82 | 3.30 | 5.4% | 1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Rhode Island | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.1 | 19.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.8 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.1 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.1 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.8 | 16.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.6 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 25.4 | 22.5 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.0 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.9 | 14.6 | 12.0 |
Owners and operators
Legal business name: CON-V-CARE, INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Pezzelli, Peter | 5% or greater direct ownership interest | Individual | 100% | 08/12/2020 |
| Brooks-Mancini, Robbin | W-2 managing employee | Individual | 01/01/2007 | |
| Pezzelli, Peter | Corporate director | Individual | 08/03/2021 | |
| Pezzelli, Peter | Corporate officer | Individual | 08/03/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on April 3, 2025: "Provide safe, appropriate dialysis care/services for a resident who requires such services."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on April 3, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on April 3, 2025: "Implement a program that monitors antibiotic use."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on April 30, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.26 hours per resident per day, below the Rhode Island average of 3.34.
Other nursing homes nearby
- Adviniacare Oakland Grove LLC Woonsocket, 0.8 mi · 1 of 5 stars · 52 citations
- Cedar Haven Operations Holding LLC Valley View Hea Woonsocket, 1.3 mi · 1 of 5 stars · 52 citations
- The Friendly Home Woonsocket, 2.4 mi · 2 of 5 stars · 38 citations
- St. Antoine Residence North Smithfield, 2.7 mi · 4 of 5 stars · 24 citations
- Holiday Operator, LLC Dba Holiday Rehabilitation a Manville, 3 mi · 2 of 5 stars · 29 citations
- Mount St. Rita Health Centre Cumberland, 4.2 mi · 2 of 5 stars · 29 citations
- The Gardens at Cedarwood Franklin, 7.3 mi · 2 of 5 stars · 38 citations
- Cedar Haven Operations LLC Dba Lake Forest Health Smithfield, 7.6 mi · 1 of 5 stars · 42 citations
Rhode Island contacts for a concern about a nursing home
These are the official offices in Rhode Island. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Office of the RI State Long Term Care Ombudsman, Alliance for Better Long Term Care, (401) 785-3340. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: RIDOH Online License Verification, facility search, where Rhode Island publishes its own records on licensed homes.
Common questions
- What is Woonsocket Health Center's Medicare star rating?
- CMS rates Woonsocket Health Center 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Woonsocket Health Center get at its last inspection?
- 6 health deficiencies at the standard inspection on April 3, 2025. The Rhode Island average is 9.3.
- Has Woonsocket Health Center been fined?
- CMS lists no fines in the last three years.
- Does Woonsocket Health Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Woonsocket Health Center?
- CMS lists 4 owners and managers. Legal business name: CON-V-CARE, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.