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Huntersville Health & Rehabilitation Center

13835 Boren Street, Huntersville, NC 28078 · Mecklenburg County · (704) 912-2222

90 certified beds, about 87 residents a day · For profit - Corporation · Medicare and Medicaid since 2016

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345570 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 12, 2026, inspectors cited 2 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

Of 14 health citations since January 2024, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $42,275 in the last three years; the largest was $42,275, and the latest is dated April 23, 2026.

Nurses and nurse aides worked 3.91 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.76 of those hours.

50.0% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

CMS links it to Lifeworks Rehab, an affiliated group of 64 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
8D
2E
0F
Potential for minimal harm
0A
1B
0C
June 12, 2026Standard inspection · 2 citations
  1. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2026
    Inspectors wroteBased on observations, record review, and resident and staff interviews, the facility failed to assess the ability of a resident to self-administer medications kept at bedside for 1 of 3 resident reviewed for self-administration (Resident #46).
  2. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2026
    Inspectors wroteBased on record review and staff interviews, the facility failed to submit a Level II Preadmission Screening and Resident Review (PASRR) evaluation request to North Carolina Medicaid Uniform Screening Tool (NC MUST-an internet-based application utilized to communicate and manage PASRR requests) for a resident diagnosed with a serious mental illness. This deficient practice affected 1 of 3 residents reviewed for coordination of PASRR assessments (Resident #10).
April 23, 2026Complaint inspection · 3 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 12, 2026
    Inspectors wroteBased on record review and interviews with staff, the facility failed to protect a resident's right to be free from staff to resident physical abuse when Nurse Aide #2 hit a severely cognitive impaired resident with an open hand three times during care. Resident #1 did not have the cognitive capacity to express an adverse psychosocial outcome. A reasonable person would have experienced feelings such as fear, anxiety, helplessness, and dehumanization from being abused by their caregiver. This deficient practice affected 1 of 3 residents reviewed for abuse (Resident #1).
  2. G
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 12, 2026
    Inspectors wroteBased on record review and interviews with staff, the facility failed to protect the resident's right to be free from physical restraints when Nurse Aide #2 was witnessed by another staff member (Nurse Aide #1) to hold Resident #1's hands down against her chest to restrict her arm movements during care when the resident became combative. Resident #1 did not have the cognitive capacity to express an adverse psychosocial outcome. A reasonable person would have experienced feelings such as panic, distress, anger, and fear from being physically restrained by their caregiver. This deficient practice affected 1 of 1 resident reviewed for physical restraints (Resident #1).
  3. G
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 12, 2026
    Inspectors wroteBased on record review and interviews with staff, the facility failed to implement their policy and procedure in the areas of protection, prevention and reporting abuse for 1 of 3 residents reviewed for abuse (Resident #1). NA # 2 witnessed NA # 1 strike a cognitively impaired resident (Resident #1) and did not effectively intervene or immediately report to nursing or administration; this resulted in NA # 2 striking the resident two more times. A reasonable person would expect a witness to remove a cognitively impaired, vulnerable resident from an abusive situation and protect them from further abuse. A reasonable person would feel very dehumanized and helpless from repeated physical abuse.
May 7, 2025Standard inspection, Complaint inspection · 4 citations
  1. D
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    F627 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review, Responsible Party, Medical Director, and staff interviews, the facility failed to ensure a safe and orderly discharge when the facility failed to remove a midline catheter (a long peripheral intravenous catheter, typically 6-15 centimeters in length, that is inserted into a large vein in the upper arm or forearm) before discharging a resident home for 1 of 3 residents reviewed for discharge (Resident #229).
  2. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review and staff interviews the facility failed to complete a Preadmission Screening and Resident Review (PASRR) level II for a resident with a level II PASRR that expired prior to admission to the facility. This deficient practice occurred for 1 of 2 residents reviewed for PASRR (Resident #43).
  3. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on record review, resident and staff interviews, the facility failed to provide a bagged meal or snack for 1 of 1 resident reviewed for dialysis (Resident #83).
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to follow their Hand Hygiene policy when the Treatment Nurse did not perform hand hygiene before each donning of clean gloves while providing wound care to Resident #53. This deficient practice occurred for 1 of 4 staff members observed for infection control practices (Treatment Nurse).
October 2, 2024Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 11, 2024
    Inspectors wroteBased on observations, record reviews, and staff interviews, the facility failed to implement their policy for Enhanced Barrier Precautions (EBP) when the Wound Nurse failed to don a gown before entering residents' room to provide care for Resident #1 who was under transmission-based precautions. The deficient practice occurred for 1 of 2 staff members observed for infection control practices.
January 25, 2024Standard inspection · 4 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 22, 2024
    Inspectors wroteBased on record reviews and staff interviews, the facility failed to remove expired food items, date open and perishable foods stored in 1 of 1 reach-in cooler and 1 of 1 walk-in freezer and ensure steamer pans were not stacked wet for 1 of 2 kitchen observations. These practices had the potential to affect food served to residents.
  2. E
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 22, 2024
    Inspectors wroteBased on observations, staff interviews and record review, the facility's Quality Assurance and Performance Improvement (QAPI) Committee failed to maintain implemented and effective procedures and monitor the interventions that the committee put into place following a recertification and complaint investigation dated 6/09/22 for one deficiency in the area of dietary services F 812. Also, the facility's Quality Assurance and Performance Improvement (QAPI) Committee failed to maintain implemented and effective procedures and monitor the interventions that the committee put into place following the complaint survey date 4/10/23 for one deficiency in the area of accurate medical records F 842. These deficiencies were cited during a recertification and complaint survey dated 1/25/24. [...]
  3. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 22, 2024
    Inspectors wroteBased on observations, a resident interview, staff interviews and record review, the facility failed to honor food preferences for 1 of 3 sampled residents reviewed for food preferences (Resident #281).
  4. B
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · deficient, provider has February 22, 2024
    Inspectors wroteBased on a resident interview, staff interviews and record review, the facility failed to accurately document an allergy (Resident #281) and the amount of nutritional supplement provided during medication administration (Resident #2). This failure occurred for 2 of 2 sampled residents reviewed for accuracy of the medical record.

Fire safety inspections

6 fire safety citations on file: 2 on June 12, 2026, 2 on May 7, 2025, 2 on January 25, 2024.

Every fire safety citation6 citations
  1. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 12, 2026 · Not yet corrected
  2. D
    Have proper medical gas storage and administration areas.
    K 923 · June 12, 2026 · Not yet corrected
  3. D
    Use approved construction type or materials.
    K 161 · May 7, 2025 · Corrected (the home has a date of correction)
  4. D
    Have an alternate power supply for its alarm system.
    K 344 · May 7, 2025 · Corrected (the home has a date of correction)
  5. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · January 25, 2024 · Corrected (the home has a date of correction)
  6. D
    Have proper medical gas storage and administration areas.
    K 923 · January 25, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 23, 2026Fine $42,275

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)3.913.853.86
Registered nurses0.760.620.69
All nursing staff on weekends3.463.423.42
Nurse aides1.96
Licensed practical nurses1.20
Nursing staff turnover (share who left in a year)50.0%49.0%45.8%
Registered nurse turnover38.9%45.6%42.9%
Administrators who left0

CMS expects 4.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.09 on weekdays and 3.46 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.96 in April to June 2025 to 3.91 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.910.764.093.46 0.2%0 of 9087
Oct to Dec 20253.920.734.093.48 0.0%0 of 9286
Jul to Sep 20253.900.734.093.40 0.0%0 of 9287
Apr to Jun 20253.960.724.173.42 0.0%0 of 9186
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for North Carolina

JobMedianMiddle halfEmployed
North Carolina, all employers
CNAs (nursing assistants)$18.49$17.28 to $21.0864,010
LPNs and LVNs$30.42$28.50 to $33.5118,010
Registered nurses$40.56$37.87 to $49.06111,120
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Huntersville Health & Rehabilitation Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.315.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.02.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.93.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.81.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
21.218.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.45.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
4.014.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.922.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.712.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.11.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Huntersville Health & Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (65.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

65.5% this home

Better than the national rate

US median of homes 51.5% · North Carolina: 93 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 776 eligible stays.

Potentially preventable readmissions

10.9% this home

No different from the national rate

US median of homes 10.7% · North Carolina: 1 better, 4 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 714 eligible stays.

Infections that led to a hospital stay

5.6% this home

No different from the national rate

US median of homes 7.1% · North Carolina: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 515 eligible stays.

Self-care and mobility at discharge

64.2% this home

Median of homes: North Carolina54.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 310 residents counted.

Falls with major injury

1.4% this home

Median of homes: North Carolina0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 426 residents counted.

New or worsened pressure ulcers

2.6% this home

Median of homes: North Carolina2.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 426 residents counted.

Medication list given at discharge

95.9% this home

Median of homes: North Carolina97.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 49 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HUNTERSVILLE OPERATOR LLC. CMS links this home to Lifeworks Rehab, a group of 64 nursing homes averaging 2.1 stars overall.

NameRoleTypeShareSince
Huntersville Holdings I LLC5% or greater direct ownership interestOrganization100%05/28/2021
Charles 1994 Family Grantor Trust5% or greater indirect ownership interestOrganization05/28/2021
Ck 2008 Family Trust5% or greater indirect ownership interestOrganization05/28/2021
Drm South LLC5% or greater indirect ownership interestOrganization05/28/2021
Edward 1998 Family Grantor Trust5% or greater indirect ownership interestOrganization05/28/2021
Lauren 2020 Family Grantor Trust5% or greater indirect ownership interestOrganization05/28/2021
Lauren 2020 LLC5% or greater indirect ownership interestOrganization05/28/2021
Leps 2003 Family Trust5% or greater indirect ownership interestOrganization05/28/2021
Norman 5571 & Family LLC5% or greater indirect ownership interestOrganization05/28/2021
Norman 5571 Family Grantor Trust5% or greater indirect ownership interestOrganization05/28/2021
Norman 5571 LLC5% or greater indirect ownership interestOrganization05/28/2021
Rl 2008 Family Trust5% or greater indirect ownership interestOrganization05/28/2021
Robin 2008 Family Grantor Trust5% or greater indirect ownership interestOrganization05/28/2021
Robin 2008 LLC5% or greater indirect ownership interestOrganization05/28/2021
Saul 2012 Family Grantor Trust5% or greater indirect ownership interestOrganization05/28/2021
Springrock South LLC5% or greater indirect ownership interestOrganization05/28/2021
Summer South LLC5% or greater indirect ownership interestOrganization05/28/2021
Gardin, WilliamW-2 managing employeeIndividual09/11/2023
Rsbrm South Manager LLCOperational/managerial controlOrganization05/28/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on June 12, 2026: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on April 23, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on June 12, 2026: "Allow residents to self-administer drugs if determined clinically appropriate."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on May 7, 2025: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Huntersville Health & Rehabilitation Center's Medicare star rating?
CMS rates Huntersville Health & Rehabilitation Center 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Huntersville Health & Rehabilitation Center get at its last inspection?
2 health deficiencies at the standard inspection on June 12, 2026. The North Carolina average is 4.7.
Has Huntersville Health & Rehabilitation Center been fined?
Yes. CMS lists 1 fine totaling $42,275 in the last three years.
Does Huntersville Health & Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Huntersville Health & Rehabilitation Center?
CMS lists 19 owners and managers, and links the home to Lifeworks Rehab. Legal business name: HUNTERSVILLE OPERATOR LLC.

Sources

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