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Indianola Rehabilitation and Healthcare Center

401 Highway 82 West, Indianola, MS 38751 · Sunflower County · (662) 887-2682

75 certified beds, about 62 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1994

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 255185 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 24, 2025, inspectors cited 6 health deficiencies (the Mississippi average is 6.8, the national average 9.2).

Of 9 health citations since May 2022, 3 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 2 fines totaling $23,413 in the last three years; the largest was $14,901, and the latest is dated January 14, 2026.

Nurses and nurse aides worked 4.03 hours per resident per day, against 4.18 across Mississippi and 3.86 nationally. Registered nurses accounted for 0.68 of those hours.

32.8% of nursing staff left within the year CMS measured (Mississippi average 45.7%).

CMS links it to Nexion Health, an affiliated group of 51 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
4D
2E
0F
Potential for minimal harm
0A
0B
0C
January 14, 2026Complaint inspection · 1 citation
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 5, 2026
    Inspectors wroteBased on observation, staff and resident interviews, record review, and facility policy review, the facility failed to provide adequate supervision to prevent a resident who was identified as having exit-seeking behaviors from leaving the facility unnoticed and unsupervised for one (1) of three (3) residents reviewed for wandering/elopement risk (Resident #1). On 12/30/25 around 7:30 PM Resident #1 was able to gain access to an unlocked door and exited the building and was in the courtyard area, unattended and unsupervised for an undetermined amount of time. The temperature was 34 degrees at the time between 8:00 PM and 9:00 PM when staff revealed the resident was found and brought back inside the building. The elopement placed Resident #1, as well as other residents at risk for wandering and elopement, at risk for the likelihood of serious injury, harm, impairment, or death. [...]
April 24, 2025Standard inspection · 6 citations
  1. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on resident and staff interviews, record review, and facility policy review, the facility failed to promptly resolve resident grievances related to food quality and temperature for five (5) of nine (9) residents attending the Resident Council meeting. Residents #11, #14, #21, #25, and #46 Findings Include: Review of the facility policy titled Filing Grievances/Complaints, revised 6/2024 revealed under, Policy Statement: Our facility will assist residents, their representatives (sponsors), other interested family members, or advocates in filing grievances or complaints when such request are made . An interview with Resident #21 (Resident Council president) on 4/22/25 at 10:55 AM revealed they (the residents) have been discussing concerns with the food quality and temperature (cold food) in the previous monthly meetings. [...]
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on observation, staff interview, and facility policy review, the facility failed to ensure a medication cart was kept locked and attended for one (1) of three (3) survey days. Findings Include: Review of the facility policy titled Storage of Medications unrevised, revealed under, Policy Statement: The facility stores all drugs and biologics in a safe, secure, and orderly manner. Additionally revealed, 9. Unlocked medications carts are not left unattended. On 4/22/25 at 10:11 AM and again at 1:20 PM, an unlocked medication cart was observed parked in front of the A Hall nurses' station with no staff nearby or in sight. An interview with Registered Nurse (RN) #1 on 4/22/25 at 1:28 PM, confirmed she left the medication cart unlocked and unattended. She revealed the cart should never be left unlocked and explained that a resident could get medication out and overdose. [...]
  3. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on observation, resident and staff interviews, record review and facility policy review, the facility failed to ensure that a resident's call light was within reach, which limited the ability to request assistance as needed for two (2) of three (3) survey days.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on observation, staff interview, and facility policy review, the facility failed to provide a clean, home-like environment for one (1) of 68 resident rooms observed. Room A-21-W.
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on observation, staff interview, record review, and facility policy review, the facility failed to implement a person-centered care plan for providing personal hygiene for two (2) of 30 sampled residents care plans reviewed. Resident #23 and Resident #62. Findings Include: Review of the facility policy titled Care Plans, Comprehensive Person-Centered, with a review date January 2023, revealed: Policy Statement: A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident . Resident #23 Record review of the Care Plan Report for Resident #23 revealed: [...]
  6. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on observation, staff interview, record review, and facility policy review, the facility failed to provide personal hygiene for two (2) of 30 sampled residents. Resident #23 and Resident #62. Findings Include: Review of the facility policy titled Activities of Daily Living (ADL), Supporting with a revision date of March 2018, revealed: Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good grooming and personal hygiene . Resident #23 An observation on 4/22/25 at 10:45 AM revealed Resident #23's fingernails were approximately one-half (1/2) inch in length past the fingertip and each nail had a brown substance underneath. An observation on 4/23/25 at 10:37 AM revealed no change in Resident #23's fingernails. [...]
July 31, 2024Complaint inspection · 2 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 11, 2024
    Inspectors wroteBased on observations, interviews, record review and facility policy and procedure review, the facility neglected to provide an environment free from abuse/neglect for Resident #1. Certified Nursing Assistant (CNA) #1 did not report to anyone that Resident #1 hit his head during resident care. This resulted in a serious right eye injury with fractures to his orbital bones which remained untreated and unassessed by the facility staff for several hours after the injuries to Resident #1 were discovered for one (1) of 27 residents reviewed for abuse and neglect.
  2. G
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 11, 2024
    Inspectors wroteBased on interview, record review and facility policy and procedure review the facility failed to implement the Activities of Daily Living (ADL) care plan when Certified Nursing Assistant (CNA) #1 did not notify the charge nurse supervisor when a resident was resisting care. This failure resulted in Resident #1 receiving fractures to his orbital bones during an altercation with CNA #1 during care for one (1) of 27 residents reviewed. Resident #1.
October 12, 2023Standard inspection · 0 citations
May 12, 2022Standard inspection · 0 citations

Fire safety inspections

2 fire safety citations on file: 2 on May 12, 2022.

Every fire safety citation2 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · May 12, 2022 · Corrected (the home has a date of correction)
  2. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 12, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
January 14, 2026Fine $14,901
July 31, 2024Fine $8,512

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMississippiUnited States
All nursing staff (RN, LPN and aides)4.034.183.86
Registered nurses0.680.640.69
All nursing staff on weekends3.303.503.42
Nurse aides2.53
Licensed practical nurses0.81
Nursing staff turnover (share who left in a year)32.8%45.7%45.8%
Registered nurse turnover33.3%38.5%42.9%
Administrators who left1

CMS expects 3.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.32 on weekdays and 3.30 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.55 in April to June 2025 to 4.03 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.030.684.323.30 0.0%0 of 9062
Oct to Dec 20253.930.654.173.33 0.0%0 of 9266
Jul to Sep 20253.710.673.913.19 0.0%0 of 9265
Apr to Jun 20253.550.653.743.09 0.0%0 of 9167
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Mississippi, Jan to Mar 20264.090.604.353.446.2%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Mississippi

JobMedianMiddle halfEmployed
Mississippi, all employers
CNAs (nursing assistants)$15.15$14.19 to $16.9214,200
LPNs and LVNs$24.14$22.50 to $27.909,850
Registered nurses$37.06$31.22 to $40.6229,060
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMississippiUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.420.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.81.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.82.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.13.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.22.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
25.819.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
9.46.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
2.821.715.4

Owners and operators

Legal business name: NEXION HEALTH AT INDIANOLA INC. CMS links this home to Nexion Health, a group of 51 nursing homes averaging 2.2 stars overall.

NameRoleTypeShareSince
Nexion Health of Ohi Inc5% or greater direct ownership interestOrganization100%03/29/2018
Nexion Health Leasing, Inc.5% or greater indirect ownership interestOrganization03/29/2018
Nexion Health, Inc.5% or greater indirect ownership interestOrganization03/29/2018
Bolt, Bretton5% or greater indirect ownership interestIndividual03/29/2018
Kirley, Francis5% or greater indirect ownership interestIndividual03/29/2018
Danna, MarionW-2 managing employeeIndividual07/01/2018
Herdrich, WilliamCorporate directorIndividual03/29/2018
Kirley, FrancisCorporate directorIndividual03/29/2018
Lee, BrianCorporate directorIndividual03/29/2018
Oswald, JohnCorporate directorIndividual03/24/2022
Riner, MeeraCorporate directorIndividual03/29/2018
Kirley, FrancisCorporate officerIndividual03/29/2018
Lee, BrianCorporate officerIndividual03/29/2018
Pierce, DanielCorporate officerIndividual03/16/2021
Riner, MeeraCorporate officerIndividual03/29/2018
Nexion Health, Inc.Operational/managerial controlOrganization03/29/2018
Danna, MarionOperational/managerial controlIndividual07/01/2018
Kirley, FrancisOperational/managerial controlIndividual07/01/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on April 24, 2025: "Honor the resident's right to organize and participate in resident/family groups in the facility."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on January 14, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on April 24, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on April 24, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.30 hours per resident per day, below the Mississippi average of 3.50.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Mississippi contacts for a concern about a nursing home

These are the official offices in Mississippi. NursingHomeClear cannot take or act on complaints.

Common questions

What is Indianola Rehabilitation and Healthcare Center's Medicare star rating?
CMS rates Indianola Rehabilitation and Healthcare Center 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Indianola Rehabilitation and Healthcare Center get at its last inspection?
6 health deficiencies at the standard inspection on April 24, 2025. The Mississippi average is 6.8.
Has Indianola Rehabilitation and Healthcare Center been fined?
Yes. CMS lists 2 fines totaling $23,413 in the last three years.
Does Indianola Rehabilitation and Healthcare Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Indianola Rehabilitation and Healthcare Center?
CMS lists 18 owners and managers, and links the home to Nexion Health. Legal business name: NEXION HEALTH AT INDIANOLA INC.

Sources

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