Jan Frances Care Center
815 North Country Club Road, Ada, OK 74820 · Pontotoc County · (580) 332-5328
132 certified beds, about 45 residents a day · For profit - Corporation · Medicare and Medicaid since 1995
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
1 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375243 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 9, 2025, inspectors cited 1 health deficiency (the Oklahoma average is 6.4, the national average 9.2).
Of 41 health citations since September 2022, 5 were rated as actual harm or immediate jeopardy to residents (5 immediate jeopardy).
CMS lists 1 fine totaling $13,733 in the last three years; the largest was $13,733, and the latest is dated August 1, 2025.
Nurses and nurse aides worked 3.06 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.
56.8% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
CMS links it to Bgm Estate, an affiliated group of 15 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
2809/22
112/23
203/24
205/24
110/24
101/25
103/25
304/25
208/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 41 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
2K
1L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
23E
2F
Potential for minimal harm
0A
0B
0C
August 1, 2025Complaint inspection · 2 citations
- K Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteOn 07/28/25 at 4:01 p.m., the Oklahoma State Department of Health was notified and verified the existence of an immediate jeopardy situation related to the facility's failure to provide supervision and interventions to prevent resident-to-resident abuse. Resident #1 and Resident #2 became involved in an altercation over cigarettes on 07/19/25. Resident #1 hit Resident #2 with a wet floor sign, causing a fracture to Resident #2's left arm. The facility did not implement interventions to prevent another incident. On 07/27/25, Resident #1 and Resident #4 were involved in an altercation over cigarettes which resulted in the residents slapping each other. No interventions or additional supervision were implemented to prevent another resident-to-resident altercation. [...]
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, the facility failed to report an incident of misappropriation of property for 1 (#4) of 2 residents sampled for misappropriation of funds. The administrator reported two incidents of misappropriation of resident funds.
April 7, 2025Complaint inspection · 3 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident's emergency contact was notified of medication changes and the physician and emergency contact were notified of a change in condition for 1(#1) of 3 sampled residents reviewed for notification of change. The AIT identifed 48 residents resided in the facility.
- D Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on record review and interview, the facility failed to obtain a urinalysis to detect signs of urinary infection and blood for 1 (#1) of 3 residents sampled for unnecessary medication. The AIT identified 48 residents resided in the facility.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure infection control practices were maintained during catheter care for 1 (#2) of 3 sampled residents reviewed for activities of daily living care for dependent residents. The AIT identified 48 residents resided at the facility.
March 19, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and interview, the facility failed to provide adequate supervision to prevent elopement for 1 (#1) of 3 sampled residents reviewed for elopement. The assistant administrator reported 50 residents resided in the facility. The facility elopement book identified four residents at risk for elopement.
January 9, 2025Standard inspection · 1 citation
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide hot water in resident bathroom sinks for three (#12, 22, and #26) of three residents sampled for comfortable and homelike environment. The administrator reported 46 residents resided in the facility. An undated Maintenance Policy, read in parts, The facility shall complete a routine maintenance and preventive maintenance program to assure the safety and comfort of the residents. The following items shall be tested weekly .water temperature. 1. On 01/07/25 at 11:42 a.m., Resident #12 reported the water in their bathroom sink never got hot. The water was checked with the surveyor holding their hand under the running water for two minutes and the water never warmed up. On 01/09/25 at 10:04 a.m., the water temperature was rechecked in Resident #12's bathroom. [...]
October 10, 2024Complaint inspection · 1 citation
- E Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure availability of hot water for three (#7, 8, and #9) of nine sampled residents reviewed for reasonable accommodations of needs. The ADON reported 39 residents resided in the facility.
May 22, 2024Complaint inspection · 2 citations
- E Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on record review and interview, the facility failed to ensure RN coverage for eight consecutive hours per day, seven days a week. The regional director reported 32 residents resided in the facility.
- E Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Inspectors wroteBased on record review and interview, the facility failed to have a licensed administrator.
March 27, 2024Complaint inspection · 2 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, the facility failed to ensure housekeeping services maintained a clean environment. The ADON reported 32 residents resided in the facility.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents received showers as scheduled for two (#3 and #6) of six residents reviewed for activities of daily living. The ADON reported 32 residents resided in the facility.
December 7, 2023Standard inspection, Complaint inspection · 1 citation
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain housekeeping services necessary to provide a clean, comfortable, and homelike environment. The Administrator reported 27 residents resided in the facility.
September 19, 2022Standard inspection · 28 citations
- L Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteOn [DATE], an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to designate a registered nurse to serve as DON on a full-time basis and ensure a registered nurse served in the facility for at least eight consecutive hours a day, seven days a week to assess residents and provide oversight for facility staff. Res #152 admitted to the facility from the hospital on [DATE] for skilled nursing services. Res #152's medical records did not document an admission assessment, skilled services progress notes, ADL documentation, meal or fluid intake, completed medication administration record, vital signs, or ongoing assessment of resident status. There was no registered nurse or DON to manage staff or provide oversight to ensure these tasks were completed seven days per week from [DATE] to [DATE]. Res #152 expired in the facility four days after admission. [...]
- K Ensure that residents are free from significant medication errors.
Inspectors wroteOn [DATE], an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure ensure residents were free of significant medication errors. Res #152 admitted to the facility on [DATE] for skilled nursing services with orders including midodrine (a medication that raises blood pressure) 10 mg three times daily. Medication administration records documented Res #152 did not receive this medication at any time during his admission. Res #152 expired in the facility four days after admission. During the course of the investigation, five additional residents (#3, 14, 34, 40, and #56) were found to have significant medication errors. [...]
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteOn [DATE], an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure residents were free from neglect. Res #152 admitted to the facility from the hospital on [DATE] for skilled nursing services. Res #152's medical records did not document an admission assessment, skilled services progress notes, ADL documentation, meal or fluid intake, completed medication administration record, vital signs, or ongoing assessment of resident status. Res #152 expired in the facility four days after admission. On [DATE] at 1:13 p.m., the Oklahoma State Department of Health was notified and verified the existence of the IJ situation. On [DATE] at 1:19 p.m., the administrator was notified of the IJ situation related to neglect for Res #152. On [DATE] at 9:32 a.m., an acceptable plan of removal was submitted to the Oklahoma State Department of Health. [...]
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteOn [DATE], an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to assess, monitor and provide interventions for Res #152. Res #152 admitted to the facility from the hospital on [DATE] for skilled nursing services. Res #152's medical records did not document an admission assessment, skilled services progress notes, ADL documentation, meal or fluid intake, completed medication administration record, vital signs, or ongoing assessment of resident status. Res #152 expired in the facility four days after admission. On [DATE] at 1:13 p.m., the Oklahoma State Department of Health was notified and verified the existence of the IJ situation. On [DATE] at 1:19 p.m., the administrator was notified of the IJ situation related to quality of care for Res #152. [...]
- F Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on record review, observation, and interview, the facility failed to have an effective administration to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility failed to ensure: a. residents were not in common areas of the facility while wearing hospital gowns instead of appropriate clothing and foot coverings. b. grievances presented during resident council meetings were acted on or provide rationale as to why concerns could not be met. c. advanced directives (Do Not Resuscitate) were completed to include the required signatures. d. residents were free from neglect. e. resident assessments accurately reflected the resident status. f. a registered nurse reviewed, dated, signed, and transmitted the resident assessments to CMS when completed. g. [...]
- F Hire a qualified full-time social worker in a facility with more than 120 beds.
Inspectors wroteBased on record review and interview, the facility failed to employ the services of a qualified social worker on a full time basis. The Resident Census and Conditions of Residents form documented 53 resident resided in the facility.
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on record review and interview, the facility failed to act upon grievances presented during resident council meetings or provide rationale as to why concerns could not be met. The Resident Census and Conditions of Residents report documented 53 residents resided in the facility.
- E Ensure a qualified health professional conducts resident assessments.
Inspectors wroteBased on observation, record review, and interview the facility failed to ensure a registered nurse (RN) coordinated, signed, and transmitted the resident assessments to CMS when completed for three (#2, #6, and #3) of three residents reviewed for assessments over 120 days. The Resident Census and Conditions of Residents form documented 53 residents who resided in the facility.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review, and interview, the facility failed to develop a comprehensive care plan which reflected the residents' current status for four, (#14, 51, 56, and #60) of 20 residents whose records were reviewed. The Resident Census and Conditions of Residents form documented 53 residents who resided in the facility.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents' care plans were reviewed and updated and failed to ensure the resident and/or representative participation in the care plan process for three (#8, 24, and #34) of twenty residents whose records were reviewed for care planning. The Resident Census and Conditions of Residents form documented 53 residents resided in the facility.
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident with an indwelling catheter received the appropriate care and services to prevent urinary tract infections for three (#8, 45, and #56) of three residents reviewed for indwelling urinary catheters. The Resident Census and Conditions of Residents form documented six residents with indwelling or external catheters.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure respiratory orders were followed for one (#5) of one resident sampled for respiratory care. The Resident Census and Conditions of Residents form documented eight residents who received respiratory treatments.
- E Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, record review, and interview, the facility failed to assess and monitor for pain every shift according to the plan of care for one (#40) of one resident reviewed for pain. The Resident Census and Conditions of Residents form documented 53 residents who resided in the facility.
- E Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observation, record review, and interview, the facility failed to perform ongoing assessment and oversight of the resident after dialysis treatments for one (#49) of one resident sampled for dialysis. The Resident Census and Conditions of Residents form documented two residents resided in the facility who required dialysis.
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on observation, record review, and interview, the facility failed to monitor blood pressure before administering medications for one (#45) of five residents reviewed for unnecessary medication. The Resident Census and Conditions of Residents report documented 53 residents resided in the facility.
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, record review, and interview, the facility failed to monitor for behaviors and side effects related to psychotropic medications for five (#3, 5, 25, 34, and #40) of five residents reviewed for unnecessary psychotropic medications. The Resident Census and Conditions of Residents report documented 38 residents received psychotropic medications.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a medication error rate below five percent for two (#14 and #42) of five residents observed during medication pass. The Resident Census and Conditions of Residents form documented 53 residents resided in the facility.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to ensure expired supplies and medications were disposed of. The Resident Census and Conditions of Residents form documented 53 residents resided in the facility.
- E Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteBased on record review and interview, the facility failed to ensure the person designated to serve as the DM had a current certification. The Resident Census and Conditions of Residents form documented 53 residents who resided in the facility with two resident who received tube feedings.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and interview, the facility failed to provide food which was palatable and at a safe and appetizing temperature. The Resident Census and Conditions of Residents form identified 53 residents who resided in the facility. The corporate director, documented the facility did not have any residents who were NPO.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure food was prepared, stored, and distributed in a sanitary manner. The Resident Census and Conditions of Residents form documented 53 residents resided in the facility. The corporate director documented all residents receive food from the kitchen.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents' medical records were complete, readily accessible, and systematically organized for three, (#8, 56, and #152) of 20 residents whose records were reviewed. The Resident Census and Conditions of Residents form documented 53 resident resided in the facility.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents were not in common areas of the facility while wearing hospital gowns instead of appropriate clothing and foot coverings for one (#31) of one residents reviewed for dignity. The Residents Census and Conditions of Residents form documented 53 residents resided in the facility.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to ensure advanced directives (Do Not Resuscitate) were completed to include the required signatures for one (#7) of one sampled resident who was reviewed for advanced directives. The Resident Census and Conditions of Residents form documented 53 residents who resided in the facility.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure resident assessments accurately reflected the resident status for one (#56) of 20 residents whose assessments were reviewed. The Resident Census and Conditions of Residents form documented 53 residents resided in the facility.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on observation, record review, and interview, the facility failed to initiate a baseline care plan and provide a copy of the care plan to one (#60) of 20 residents whose records were reviewed. The new resident Roster/Sample Matrix documented seven residents were admitted in the previous 30 days.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident's fall was investigated and steps to prevent recurrence of falls were initiated for one (#8) of one resident sampled for falls. The Corporate Director of Operations reported 41 residents fell in the previous six months.
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident's nutritional preference was accommodated and provide substitutions for food dislikes for one (#23) of four residents reviewed for food. The Resident Census and Conditions of Residents form documented 53 residents resided in the facility. The corporate director documented all residents receive food from the kitchen.
Fire safety inspections
13 fire safety citations on file: 4 on January 9, 2025, 2 on December 7, 2023, 7 on September 19, 2022.
Every fire safety citation13 citations
- F Have simulated fire drills held at unexpected times.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Have properly located and lighted "Exit" signs.
- D Have an alternate power supply for its alarm system.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have proper medical gas storage and administration areas.
- F Have simulated fire drills held at unexpected times.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install an approved automatic sprinkler system.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- C Develop and maintain an Emergency Preparedness Program (EP).
- C Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| August 1, 2025 | Fine | $13,733 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.06 | 3.79 | 3.86 |
| Registered nurses | 0.36 | 0.34 | 0.69 |
| All nursing staff on weekends | 2.70 | 3.44 | 3.42 |
| Nurse aides | 1.92 | ||
| Licensed practical nurses | 0.78 | ||
| Nursing staff turnover (share who left in a year) | 56.8% | 55.5% | 45.8% |
| Registered nurse turnover | not reported | 53.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.45 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.20 on weekdays and 2.70 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.78 in April to June 2025 to 3.06 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.06 | 0.36 | 3.20 | 2.70 | 0.0% | 0 of 90 | 45 |
| Oct to Dec 2025 | 3.00 | 0.35 | 3.13 | 2.67 | 0.0% | 2 of 92 | 47 |
| Jul to Sep 2025 | 2.75 | 0.20 | 2.86 | 2.48 | 0.0% | 22 of 92 | 47 |
| Apr to Jun 2025 | 2.78 | 0.12 | 2.88 | 2.55 | 0.0% | 37 of 91 | 47 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 27.3 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.0 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 23.1 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.2 | 4.7 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.6 | 1.8 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.8 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.6 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 42.0 | 17.5 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.6 | 27.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 24.0 | 16.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.4 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 5.8 | 3.0 | 1.8 |
Owners and operators
Legal business name: JAN FRANCES CARE CENTER LLC. CMS links this home to Bgm Estate, a group of 15 nursing homes averaging 1.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bgm Estate LLC | 5% or greater direct ownership interest | Organization | 38% | 12/29/2020 |
| Gilbert F. Green Trust | 5% or greater direct ownership interest | Organization | 25% | 12/29/2020 |
| Philip M. Green Revocable Trust | 5% or greater direct ownership interest | Organization | 25% | 12/29/2020 |
| Mitchell, Kelly | 5% or greater direct ownership interest | Individual | 13% | 12/29/2020 |
| Mitchell, Kelly | 5% or greater indirect ownership interest | Individual | 9% | 12/29/2020 |
| Mitchell, Marcinda | 5% or greater indirect ownership interest | Individual | 9% | 12/29/2020 |
| Mitchell, Robert | 5% or greater indirect ownership interest | Individual | 9% | 12/29/2020 |
| Tabor, Angela | 5% or greater indirect ownership interest | Individual | 9% | 12/29/2020 |
| Simmons, Phillip | W-2 managing employee | Individual | 12/29/2020 | |
| Taylor, Sandra | W-2 managing employee | Individual | 12/29/2020 | |
| Morgan, Michael | Corporate officer | Individual | 12/29/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on April 7, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on March 19, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on September 19, 2022: "Ensure a qualified health professional conducts resident assessments."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on September 19, 2022: "Ensure that residents are free from significant medication errors."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.70 hours per resident per day, below the Oklahoma average of 3.44.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Ada Care Center Ada, 0 mi · 3 of 5 stars · 16 citations
- Ballard Nursing Center Ada, 1.6 mi · 3 of 5 stars · 18 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is Jan Frances Care Center's Medicare star rating?
- CMS rates Jan Frances Care Center 2 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Jan Frances Care Center get at its last inspection?
- 1 health deficiency at the standard inspection on January 9, 2025. The Oklahoma average is 6.4.
- Has Jan Frances Care Center been fined?
- Yes. CMS lists 1 fine totaling $13,733 in the last three years.
- Does Jan Frances Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Jan Frances Care Center?
- CMS lists 11 owners and managers, and links the home to Bgm Estate. Legal business name: JAN FRANCES CARE CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.