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Kindred Hospital East Greensboro

2401 South Side Boulevard, Greensboro, NC 27406 · Guilford County · (336) 271-2800

23 certified beds, about 20 residents a day · For profit - Corporation · Medicare and Medicaid since 1988

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345273 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 19, 2025, inspectors cited 7 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

None of its 14 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 6.77 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 1.37 of those hours.

36.7% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

CMS links it to Kindred Healthcare, an affiliated group of 4 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
5E
0F
Potential for minimal harm
0A
3B
0C
December 19, 2025Standard inspection · 7 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observations, record review and staff interviews, the facility failed to implement infection control policy and procedures when Nurse #3 failed to perform wound cleansing and treatments for several wounds separately and failed to remove gloves and perform hand hygiene between cleansing each wound and providing the treatment for each wound. Nurse #3 also touched a new wound observed on the resident's right leg wearing a soiled glove (Resident #14). In addition, Nurse #2 failed to wear a gown when entering the room for a resident on contact precautions (Resident #13). The deficient practice occurred for 2 of 2 staff members observed for infection control practices (Nurse #3 and Nurse #2).
  2. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on record review and staff interviews, the facility failed to submit a request for an evaluation for level II Preadmission Screening and Resident Review (PASRR) determination for a resident with serious mental health diagnoses. This deficient practice was for 1 of 1 resident reviewed for PASRR (Resident #6).
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on record review, staff, Consultant Pharmacist, and Physician interviews the facility failed to have clinical documentation to support a diagnosis of schizophrenia for 1of 5 residents reviewed for unnecessary medications (Resident #6).
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to provide tracheostomy (a hole surgeons make through the front of the neck and into the wind pipe, also known as the trachea) care consistent with professional standards of practice for 1 of 1 resident observed for tracheostomy care (Resident #2).
  5. D
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on record review, and resident, staff, and physician interviews, the facility failed to provide the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for 1 of 5 residents reviewed for unnecessary medications (Resident #6).
  6. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on record review, and staff, Consultant Pharmacist, and Physician interviews, the facility failed to monitor a TSH (thyroid stimulating hormone) level for a resident prescribed amiodarone (a medication used to treat life-threatening irregular heartbeats). This deficient practice was identified for 1 of 5 residents reviewed for unnecessary medications (Resident #19).
  7. B
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · no revisit needed January 16, 2026
    Inspectors wroteBased on observation, record review, and staff interviews, the facility failed to ensure the medical record was accurate related to pressure ulcer documentation and pressure ulcer treatment orders for 1 of 8 residents reviewed for accuracy of resident records (Resident #14).
September 18, 2024Standard inspection, Complaint inspection · 7 citations
  1. E
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record reviews, Pharmacy Nurse Consultant and staff interviews, the facility failed to protect the residents' right to be free from misappropriation of narcotic medications (Hydrocodone and Oxycodone) prescribed to treat pain and an antianxiety medication (Lorazepam) prescribed to treat anxiety. This affected 6 of 6 residents reviewed for misappropriation of resident property (Residents #5, #17, #223, #224, #225 and #226).
  2. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 12, 2024
    Inspectors wroteBased on record reviews and staff interview, the facility failed to submit an initial report to the state regulatory agency within 24 hours of a discovery of misappropriation of resident property. This was for 6 of 6 residents (Residents #5, #17. #223, #224, #225 and #226) reviewed.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 12, 2024
    Inspectors wroteBased on observations, record review, and interviews with the Registered Dietitian (RD) and staff, the facility failed to remove expired foods from refrigerated storage, store dented canned goods separate from foods available for use, store potentially hazardous foods in sealed containers with a label that recorded the date of storage and the use by date. This failure had the potential to affect food served to 7 of 21 residents.
  4. E
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 12, 2024
    Inspectors wroteBased on record review and staff interviews, the facility failed to include dementia management training and care for cognitively impaired residents as part of the required annual training for 3 of 6 nurse aide (NA)s reviewed for annual staff training (NA #4, NA #5 and NA #6).
  5. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 12, 2024
    Inspectors wroteBased on observations, record review and interviews with the Registered Dietitian (RD) and staff, the facility failed to provide a four-ounce portion of pureed beef taco meat per the approved menu and prepare pureed foods per the recipe (beef taco meat, bean and corn salsa and cilantro lime rice). This failure occurred for 1 of 1 resident with a diet order for pureed textured foods (Resident #4).
  6. B
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, pattern · deficient, provider has October 12, 2024
    Inspectors wroteBased on record review, family, and staff interviews, the facility failed to provide the responsible party (RP) written notification of the reason for a hospital transfer for 1 of 1 resident reviewed for hospitalization (Resident #10).
  7. B
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, pattern · deficient, provider has October 12, 2024
    Inspectors wroteBased on observations, staff interviews and record review, the facility failed to post daily nurse staffing data at the beginning of two shifts, post accurate daily nurse staffing data for two shifts and maintain records of posted daily nurse staffing data for two shifts. This failure occurred for 6 of 45 days of daily nurse staffing data reviewed.
September 15, 2023Standard inspection · 0 citations

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)6.773.853.86
Registered nurses1.370.620.69
All nursing staff on weekends6.243.423.42
Nurse aides2.92
Licensed practical nurses2.48
Nursing staff turnover (share who left in a year)36.7%49.0%45.8%
Registered nurse turnover28.6%45.6%42.9%
Administrators who left0

CMS expects 9.45 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.98 on weekdays and 6.24 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.68 in April to June 2025 to 6.77 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20266.771.376.986.24 0.0%1 of 9020
Oct to Dec 20256.661.246.916.00 0.0%3 of 9220
Jul to Sep 20256.281.406.635.40 0.0%1 of 9221
Apr to Jun 20256.681.307.125.57 0.0%0 of 9121
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for North Carolina

JobMedianMiddle halfEmployed
North Carolina, all employers
CNAs (nursing assistants)$18.49$17.28 to $21.0864,010
LPNs and LVNs$30.42$28.50 to $33.5118,010
Registered nurses$40.56$37.87 to $49.06111,120
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Kindred Hospital East Greensboro. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.12.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.41.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
20.95.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
17.814.015.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.31.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Kindred Hospital East Greensboro's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · North Carolina: 93 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 20 eligible stays.

Potentially preventable readmissions

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 10.7% · North Carolina: 1 better, 4 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 16 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · North Carolina: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 14 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: North Carolina54.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 16 residents counted.

Falls with major injury

0.0% this home

Median of homes: North Carolina0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 31 residents counted.

New or worsened pressure ulcers

1.6% this home

Median of homes: North Carolina2.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 31 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: North Carolina97.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 2 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: KINDRED HOSPITALS EAST LLC. CMS links this home to Kindred Healthcare, a group of 4 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Kindred Healthcare Operating LLCDirect ownership interestOrganization07/02/2018
Kentucky Hospital Holdings Jv LPIndirect ownership interestOrganization07/02/2018
Kentucky Hospital Holdings LLCIndirect ownership interestOrganization07/02/2018
Kentucky Hospital Intermediate LLCIndirect ownership interestOrganization07/02/2018
Kindred Healthcare LLCIndirect ownership interestOrganization07/02/2018
Knight Health Holdings LLCIndirect ownership interestOrganization12/23/2021
Knight Health LLCIndirect ownership interestOrganization12/23/2021
Bean, MichaelManaging control - governing bodyIndividual12/14/2004
Graeser, ScottManaging control - governing bodyIndividual03/17/2025
Khan, SaadatManaging control - governing bodyIndividual03/15/2025
Laroche, MarkManaging control - governing bodyIndividual01/01/2021
Schiavone, DeannaManaging control - governing bodyIndividual08/22/2022
Rock, DanaOperational/managerial controlIndividual12/09/2024
Thornton, CassandraOperational/managerial controlIndividual03/14/2011
Traylor, JohnettaOperational/managerial controlIndividual12/09/2024
Khan, SaadatAdp of the SNFIndividual03/15/2025
Thornton, CassandraAdp of the SNFIndividual03/17/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on December 19, 2025: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on December 19, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on September 18, 2024: "Protect each resident from the wrongful use of the resident's belongings or money."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on September 18, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Kindred Hospital East Greensboro's Medicare star rating?
CMS rates Kindred Hospital East Greensboro 3 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Kindred Hospital East Greensboro get at its last inspection?
7 health deficiencies at the standard inspection on December 19, 2025. The North Carolina average is 4.7.
Has Kindred Hospital East Greensboro been fined?
CMS lists no fines in the last three years.
Does Kindred Hospital East Greensboro accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Kindred Hospital East Greensboro?
CMS lists 17 owners and managers, and links the home to Kindred Healthcare. Legal business name: KINDRED HOSPITALS EAST LLC.

Sources

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