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Life Care Center of Hixson

5798 Hixson Home Place, Hixson, TN 37343 · Hamilton County · (423) 842-0049

108 certified beds, about 85 residents a day · For profit - Corporation · Medicare and Medicaid since 1996

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 445380 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 2, 2026, inspectors cited 4 health deficiencies (the Tennessee average is 4.4, the national average 9.2).

Of 8 health citations since July 2019, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $22,205 in the last three years; the largest was $22,205, and the latest is dated May 2, 2026.

Nurses and nurse aides worked 4.17 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.66 of those hours.

44.0% of nursing staff left within the year CMS measured (Tennessee average 48.9%).

CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
0E
1F
Potential for minimal harm
0A
0B
0C
May 2, 2026Standard inspection · 4 citations
  1. J
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) May 25, 2026
    Inspectors wroteBased on interview, record review, document review, and facility policy review, the facility failed to ensure Certified Nursing Assistant (CNA) #1 did not operate outside the scope of a CNA when he flushed Resident #125's peripherally inserted central catheter (PICC) line (a PICC line is a long, thin, flexible tube inserted through a vein in the arm and threaded to a large vein near the heart. A PICC line provides long-term secure intravenous (IV) access for delivering medication, fluids, or nutrition, or for drawing blood, reducing the need for daily needle sticks). It was determined the facility's non-compliance with one or more requirements of participation had caused, or was likely to cause, serious injury, serious harm, serious impairment, or death to residents. [...]
  2. F
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 25, 2026
    Inspectors wroteBased on observation, interview, and document review, the facility failed to follow the menu serving size for the turkey and dumpling entree for the lunch meal on 04/29/2026 for 76 of 83 residents who received food from the kitchen.
  3. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 25, 2026
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure 1 (Resident #81) of 25 sampled residents was assessed for their ability to self-administer their own medications.
  4. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 25, 2026
    Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure staff administered as needed pain medication when requested for 1 (Resident #123) of 3 observed for medication administration.
October 12, 2022Standard inspection · 4 citations
  1. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 11, 2022
    Inspectors wroteBased on review of the Resident Assessment Instrument (RAI) Version 3.0 Manual, record review, and interview the facility failed to complete a discharge Minimum Data Set (MDS) assessment timely for 1 resident (Resident #2) of 18 residents reviewed for MDS assessments.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 11, 2022
    Inspectors wroteBased on review of the Resident Assessment Instrument Manual 3.0 (RAI), medical record review, and interview, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for 1 resident (Resident #75) of 18 residents reviewed for MDS assessments.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 11, 2022
    Inspectors wroteBased on facility policy review, record review, observation, and interview, the facility failed to implement an intervention to prevent falls for 1 resident (Resident #70) of 3 residents reviewed for falls.
  4. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 11, 2022
    Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to maintain accurate and complete medical records for 1 resident (Resident #43) of 24 residents reviewed for accuracy of medical records.
July 17, 2019Standard inspection · 0 citations

Fire safety inspections

2 fire safety citations on file: 2 on October 12, 2022.

Every fire safety citation2 citations
  1. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · October 12, 2022 · Corrected (the home has a date of correction)
  2. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · October 12, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
May 2, 2026Fine $22,205

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTennesseeUnited States
All nursing staff (RN, LPN and aides)4.173.803.86
Registered nurses0.660.600.69
All nursing staff on weekends3.643.313.42
Nurse aides2.50
Licensed practical nurses1.00
Nursing staff turnover (share who left in a year)44.0%48.9%45.8%
Registered nurse turnover50.0%43.2%42.9%
Administrators who left0

CMS expects 4.12 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.38 on weekdays and 3.64 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.05 in April to June 2025 to 4.17 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.170.664.383.64 0.0%0 of 9085
Oct to Dec 20254.120.754.293.68 0.0%0 of 9286
Jul to Sep 20253.970.874.093.67 0.0%0 of 9288
Apr to Jun 20254.050.824.263.54 0.0%0 of 9187
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Tennessee, Jan to Mar 20263.750.563.953.274.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Tennessee

JobMedianMiddle halfEmployed
Tennessee, all employers
CNAs (nursing assistants)$18.27$17.09 to $19.6627,040
LPNs and LVNs$28.31$23.64 to $30.1220,830
Registered nurses$39.18$36.28 to $45.7972,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTennesseeUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
19.114.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.21.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.03.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.41.71.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
32.617.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
11.75.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
22.816.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.922.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.611.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.61.8

Owners and operators

Legal business name: NORTH RIVER VALLEY OPERATIONS LLC. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.

NameRoleTypeShareSince
Cerino Sagrero, JonathanManaging control - governing bodyIndividual07/01/2024
Crum, ShirleyManaging control - governing bodyIndividual04/22/2024
Solomon, JenniferManaging control - governing bodyIndividual05/01/2019
Cross, CindyCorporate officerIndividual09/01/2016
Henry, TerryCorporate officerIndividual08/16/1999
Thurmond, JoanCorporate officerIndividual09/01/2016
Life Care Centers of America, Inc.Operational/managerial controlOrganization08/24/2015
Bryce, MarianOperational/managerial controlIndividual10/22/2020
Cerino Sagrero, JonathanOperational/managerial controlIndividual07/01/2024
Crum, ShirleyOperational/managerial controlIndividual04/22/2024
Fletcher, ToddOperational/managerial controlIndividual08/24/2015
Lay, LisaOperational/managerial controlIndividual08/24/2015
Preston, AubreyOperational/managerial controlIndividual11/27/2024
Preston, ForrestOperational/managerial controlIndividual08/24/2015
Solomon, JenniferOperational/managerial controlIndividual05/01/2019
Swanker, RichardOperational/managerial controlIndividual08/24/2015
Ziegler, JamesOperational/managerial controlIndividual08/24/2015
Life Care Centers of America, Inc.Adp of the SNFOrganization03/04/2025
Bryce, MarianAdp of the SNFIndividual03/04/2025
Cerino Sagrero, JonathanAdp of the SNFIndividual03/04/2025
Preston, ForrestAdp of the SNFIndividual11/23/2010

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 2, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on October 12, 2022: "Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on May 2, 2026: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on May 2, 2026: "Allow residents to self-administer drugs if determined clinically appropriate."

Other nursing homes nearby

Tennessee contacts for a concern about a nursing home

These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.

Common questions

What is Life Care Center of Hixson's Medicare star rating?
CMS rates Life Care Center of Hixson 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Life Care Center of Hixson get at its last inspection?
4 health deficiencies at the standard inspection on May 2, 2026. The Tennessee average is 4.4.
Has Life Care Center of Hixson been fined?
Yes. CMS lists 1 fine totaling $22,205 in the last three years.
Does Life Care Center of Hixson accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Life Care Center of Hixson?
CMS lists 21 owners and managers, and links the home to Life Care Centers of America. Legal business name: NORTH RIVER VALLEY OPERATIONS LLC.

Sources

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