Home / Tennessee / Signal Mountain
Ascension Living Alexian Village Tennessee
671 Alexian Way, Signal Mountain, TN 37377 · Hamilton County · (423) 886-0100
114 certified beds, about 89 residents a day · Non profit - Corporation · Medicare and Medicaid since 1978
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445123 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 10, 2025, inspectors cited 8 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
Of 28 health citations since November 2019, 6 were rated as actual harm or immediate jeopardy to residents (5 immediate jeopardy).
CMS lists 2 fines totaling $226,846 in the last three years; the largest was $214,408, and the latest is dated December 8, 2025.
Nurses and nurse aides worked 4.05 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.66 of those hours.
49.0% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Ascension Living, an affiliated group of 12 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 28 health citations on file.
December 10, 2025Standard inspection, Complaint inspection · 8 citations
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on facility policy review, medical record review, facility investigation review, and interviews, and corrective action plans, the facility failed to prevent significant medication errors for 1 (Resident #99) resident of 4 residents reviewed for medication administration. Registered Nurse (RN) M administered medications intended for another resident to Resident #99 in error. The medication error caused Resident #99 to develop severe hypotension (low blood pressure) resulting in hospitalization. The facility's failure to administer medications according to physician's orders resulted in HARM to Resident #99. The facility was cited at F-760 as Past Non-Compliance. No further corrective actions are required. Non-Compliance began 9/1/2025 and ended on 11/17/2025.
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on review of facility policy, observation and interviews, the facility failed to ensure staff promoted resident dignity during dining for 1 resident (Resident #26) of 7 residents observed during dining. The findings Include:Review of the facility's undated policy titled, Tennessee Notices .Nursing Home Resident Rights, revealed .you [the resident] have the right to a dignified existence .a facility environment must treat each resident with respect and dignity and care for each resident in a manner .that promotes maintenance or enhancement of his or her quality of life .Review of the medical record revealed Resident #26 was admitted to the facility on [DATE] with diagnoses including History of Stroke with Hemiplegia, Aphasia, and Atrial Fibrillation. [...]
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on review of the facility policy, review of the medical record, observation, and interview, the facility failed to ensure call lights were within reach for 1 resident (Resident #41) of 18 residents reviewed on the 800-west hallway.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on review of the facility's policy, review of the medical records, observations, and interviews, the facility failed to implement the comprehensive care plan for an orthotic device for 1 resident (Resident #12) and failed to update the care plan for refusal of splint use for 1 resident (Resident #39) of 5 residents reviewed for Activities of Daily Living (ADLs)/Mobility. The findings Include:Review of the medical record revealed Resident #12 was admitted to the facility on [DATE] with diagnoses including Parkinson's Disease and Dysphagia. Review of the medical record revealed Resident #12 was transferred to the hospital on 9/11/2025, returned to the facility the same day with a new diagnosis of a fracture of the right distal fibula (bone in the lower leg toward the ankle), and the resident had a new physician's order for a tall walking boot at all times. [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on review of medical records and staff interview, the facility failed to ensure accurate documentation of a resident's meal intake which prevented the facility from determining whether the resident met the criteria for administering the ordered nutritional supplement for 1 resident (Resident #2) of 3 residents reviewed for nutrition. The findings Include: Review of the medical record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses including Specified Nutritional Anemia, Dysphagia, History of Subdural Hematoma, and Chronic Migraines. [...]
- D Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on review of the facility policy, review of the facility assessment, review of a facility document, review of resident council minutes, review of the medical record, observations, and interviews, the facility failed to ensure sufficient nursing staff as determined by the acuity of the resident population on 1 of 4 hallways observed.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on review of the facility policy, observation, and interviews, the facility failed to reconcile controlled medications for 3 residents (Residents #86, #13, and #67) of 8 residents reviewed for controlled substance reconciliation.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, medical record review, observations, and interviews, the facility failed to ensure proper infection control practices related to hand hygiene were followed during meal service when 1 staff member failed to offer hand hygiene assistance to 1 resident (Resident #24) of #24 residents observed during meal tray distribution on 1 of 4 hallways.
September 25, 2024Standard inspection · 3 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on facility policy review, medical record review, observations and interviews, the facility failed to provide a homelike environment for 2 residents (Resident #12 and Resident #7) of 83 residents reviewed for a homelike environment.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to develop Enhanced Barrier Precautions (EBP) on the comprehensive care plan for 3 residents (Residents #36, Resident #12 and Resident #24) of 21 residents reviewed for care plans.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to implement Enhanced Barrier Precautions (EBP) for 3 residents (Residents #36, Resident #12, and Resident #24) of 7 residents reviewed for indwelling devices.
August 7, 2024Complaint inspection · 3 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on facility policy review, Resident Assessment Instrument (RAI) Manual 3.0 review, medical record review, and interview, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for 1 resident (Resident #6) of 15 residents reviewed.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on facility policy review, medical record review, facility investigation review, and interviews, the facility failed to ensure discontinued narcotics were removed from the inventory after discontinued for 1 resident (Resident #11) of 4 residents reviewed for narcotic administration. The facilities failure to timely remove discontinued drugs from inventory resulted in discontinued medications documented as withdrawn from stock but not accounted for in the medical record.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on facility policy review, medical record review, and interviews, the facility failed to ensure the medical record was complete for 1 resident (Resident #4) of 15 residents reviewed for complete medical records.
December 13, 2023Complaint inspection · 3 citations
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on facility policy review, facility investigation documentation, and interviews, the facility failed to report allegations of abuse to include injuries of unknown origin, to Adult Protective Service (APS) for 13 resident investigations (Residents #2, #19, #38, #39, #3, #37, #42, #43, #68, #69, #70, #71, and #72) of 26 resident investigations reviewed.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on facility policy review, observation, and interviews, the facility failed to ensure investigations were completed for allegations of abuse and injuries of unknown origin for 4 resident investigations (Resident #1, #19, #38, and #39) of 24 resident investigations reviewed for abuse including injuries of unknown origin.
- D Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on facility policy review, facility document review, medical record review, observation and interview, the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to assess and monitor concerns with reporting allegations of abuse, injury of unknown origin, misappropriation, and neglect for 15 resident investigations (Residents #1, #2, #19, #38, #39, #3, #37, #42, #43, #64, #68, #69, #70, #71, and #72) of 26 resident investigations reviewed. The facility failed to maintain an effective QAPI program that was successful in identifying, prioritizing and implementing strategies related to ensuring incident investigations were thorough and complete as well as the reporting to all entities required. The QAPI program failed to ensure systems and processes were implemented facility wide and consistently followed by staff.
October 11, 2023Complaint inspection · 10 citations
- J Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview, record review, review of the Hospitalists Discharge Summary, and review of the facility's policy, the facility failed to revise the Comprehensive Care Plan with newly identified problem areas and with new interventions for one of 35 sampled residents (Resident (R) 7). On 07/30/23, R7 was transferred to the hospital after he was discovered entrapped between his mattress and a grab bar attached to his bed. When R7 was readmitted to the facility on [DATE], his care plan was not revised to include updated interventions related to his entrapment. Additionally, while being treated at the hospital for the entrapment incident, it was discovered that R7 had a fecal impaction. [...]
- J Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, record review, and review of a facility document, the facility failed to ensure services were provided to meet acceptable professional standards for six out of six sampled residents (Resident (R) 4, R7, R8, R20, R21, and R22) reviewed for accidents, bowel monitoring, and supplemental oxygen therapy, out of a total sample of 35. On 07/30/23, R7 was found entrapped between the grab bar and mattress and sustained multiple fractures to his ribs. The nurse on duty assigned to R7 failed to complete a thorough assessment of R7 and failed to accurately report the incident to the resident's physician. Additionally, the facility failed to ensure R7 received supplemental oxygen therapy per the physician orders. [...]
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interviews, record reviews, and review of the facility's policy, the facility failed to ensure six of six residents (Resident (R) 4, R7, R8, R20, R21, and R22) reviewed for bowel movement monitoring received the necessary care and treatment in accordance with professional standards of practice. On 07/30/23, R7 was transferred to the hospital after becoming entrapped in between his mattress and grab bar. While receiving treatment, it was discovered that R7 had a fecal impaction. Record review revealed there were no documented bowel movements for R7 for five days leading up to the fecal impaction diagnosis. Additional record reviews revealed the facility's systemic failure of ensuring residents' bowel movements were monitored to prevent constipation. The facility's systemic failure has the potential to affect all residents who resided at the facility. [...]
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews, record reviews, and review of the facility's policies, the facility failed to ensure residents were free from accidents and hazards for one of three resident (Resident (R) 7) reviewed for accidents out of a sample of 35. On 07/30/23, R7 was discovered entrapped between his low air loss mattress and the grab bar attached to his bed. The resident sustained multiple fractures to his right and left ribs. Additionally, the facility failed to complete a timely and thorough investigation into the incident. An Immediate Jeopardy was identified on 09/26/23 and was determined to exist starting on 07/30/23, in §483.25(d) F689: Accidents. The Administrator was notified on 09/26/23 at 3:45 PM of the failure to prevent accidents and hazards for R7. [...]
- J Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on interview, record review, and review of the facility's Administrator's and Director of Nursing's (DON) Job Descriptions, the facility failed to be administered in a manner that enabled effective use of its resources to attain and maintain the highest practicable physical, mental, and psychosocial well-being of each resident in the facility. During an abbreviated survey, five Immediate Jeopardies were identified, with the highest scope and severity (S/S) of a L and four standard level tags were cited with the highest S/S being an F. [...]
- F Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure resident records were complete, and staff accurately documented care and services provided for six of six sampled residents reviewed for bowel movement monitoring and/or respiratory care (Resident (R) 4, R7, R8, R20, R21, and R22). Review of bowel monitoring documentation revealed there was inconsistent documentation by the facility staff. Additionally, the Director of Nursing (DON) assessed R7's oxygen saturations after it was discovered his oxygen concentrator was not working properly; however, the DON did not document the assessment in the resident's medical record, nor did she document any details of the event in the resident's medical record.
- E Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on observation, record review, interview, document review, and policy review, the facility failed to ensure there was no suspected misappropriation of property, specifically narcotic mediations for six (Residents (R) 4, R9, R10, R11, R17, and R18) from two of two agency nurses, Licensed Practical Nurse (LPN) 2 and LPN3. This had the potential for these residents to have insufficient pain medications when needed to control their pain.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview, record review, and review of the facility's policy, the facility failed to immediately notify the resident's physician when there was an accident which resulted in injury and required physician intervention for one of one resident (Resident (R) 7) reviewed for notification of accidents out of a total sample of 35. On 07/30/23 R7 was discovered entrapped between his mattress and the grab bar attached to his bed. The physician was not notified until four hours after the event. Additionally, when the nurse did notify the physician, she did not report pertinent details of the resident being entrapped. R7 was later transferred to the hospital for treatment for injuries sustained during the entrapment which included several fractured ribs.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, record review, and review of the facility's policy, the facility failed to provide the necessary respiratory care and services consistent with professional standards of practice for one of four sampled residents (Resident (R) 7) and of one unsampled resident. On 09/26/23, R7 was not receiving supplemental oxygen as ordered, causing his oxygen saturation to drop below 90%.
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observations, interviews, record reviews, review of the Invacare Bed User's manual, and review of the facility's policy, the facility failed to assess and obtain consent prior to use of a grab for one of one resident sampled for bed rails (Resident (R) 7) out of a total sample of 35. The facility failed to follow the manufacturer's recommendations related to grab bars being attached to residents' beds. On 07/30/23 R7 became entrapped between the mattress and the grab bar attached to his bed sustaining injuries which included multiple rib fractures. Additionally, the facility did not complete assessments nor obtain consents prior to installing grab bars to residents' beds which had the potential to affect all 87 residents of the facility.
November 20, 2019Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to follow infection control practices during medication administration observations for 1 of 4 nurses observed administering medications to 1 (#7) of 5 residents.
Fire safety inspections
6 fire safety citations on file: 2 on December 10, 2025, 3 on September 25, 2024, 1 on November 20, 2019.
Every fire safety citation6 citations
- D Install corridor and hallway doors that block smoke.
- D Have simulated fire drills held at unexpected times.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- D Install corridor and hallway doors that block smoke.
- D Have proper medical gas storage and administration areas.
- D Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| December 8, 2025 | Fine | $12,438 |
| October 11, 2023 | Fine | $214,408 |
| October 11, 2023 | Payment Denial | 63 days from November 10, 2023 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.05 | 3.80 | 3.86 |
| Registered nurses | 0.66 | 0.60 | 0.69 |
| All nursing staff on weekends | 3.75 | 3.31 | 3.42 |
| Nurse aides | 2.25 | ||
| Licensed practical nurses | 1.14 | ||
| Nursing staff turnover (share who left in a year) | 49.0% | 48.9% | 45.8% |
| Registered nurse turnover | 50.0% | 43.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.44 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.17 on weekdays and 3.75 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 13.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.22 in April to June 2025 to 4.05 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.05 | 0.66 | 4.17 | 3.75 | 13.4% | 0 of 90 | 89 |
| Oct to Dec 2025 | 3.99 | 0.72 | 4.13 | 3.63 | 22.9% | 0 of 92 | 87 |
| Jul to Sep 2025 | 4.20 | 0.69 | 4.30 | 3.95 | 14.6% | 0 of 92 | 82 |
| Apr to Jun 2025 | 4.22 | 0.58 | 4.32 | 3.97 | 20.6% | 0 of 91 | 84 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 25.9 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.4 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 26.9 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.7 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 23.1 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.7 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.7 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.6 | 1.8 |
Owners and operators
Legal business name: ALEXIAN VILLAGE OF TENNESSEE. CMS links this home to Ascension Living, a group of 12 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ascension Health Senior Care | 5% or greater direct ownership interest | Organization | 100% | 07/01/2014 |
| Shadbolt, Erin | Corporate director | Individual | 01/01/2024 | |
| Musgrave, Lisa | Corporate officer | Individual | 01/01/2024 | |
| Nieckula, Gregory | Operational/managerial control | Individual | 11/01/2017 | |
| Simmons, Teddie | Operational/managerial control | Individual | 03/28/2025 | |
| Ascension Health Senior Care | Adp of the SNF | Organization | 07/01/2015 | |
| Health Dimensions Consulting Inc | Adp of the SNF | Organization | 08/02/2019 | |
| House Healthcare Solutions LLC | Adp of the SNF | Organization | 06/10/2025 | |
| Medical Solutions LLC | Adp of the SNF | Organization | 06/16/2025 | |
| The Rose Group, Inc | Adp of the SNF | Organization | 06/16/2025 | |
| Musgrave, Lisa | Adp of the SNF | Individual | 01/01/2024 | |
| Nieckula, Gregory | Adp of the SNF | Individual | 11/01/2017 | |
| Shadbolt, Erin | Adp of the SNF | Individual | 01/01/2024 | |
| Simmons, Teddie | Adp of the SNF | Individual | 03/28/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on December 10, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on December 10, 2025: "Provide enough food/fluids to maintain a resident's health."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on December 10, 2025: "Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on December 10, 2025: "Ensure that residents are free from significant medication errors."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Life Care Center of Red Bank Chattanooga, 2.7 mi · 2 of 5 stars · 24 citations
- Siskin Subacute West Chattanooga, 6.6 mi · 5 of 5 stars · 16 citations
- Life Care Center of Hixson Hixson, 8 mi · 1 of 5 stars · 8 citations
- NHC Healthcare, Chattanooga Chattanooga, 8.3 mi · 4 of 5 stars · 10 citations
- NHC Healthcare Rossville Rossville, 11.5 mi · 2 of 5 stars · 15 citations
- Life Care Center of East Ridge Chattanooga, 12.8 mi · 3 of 5 stars · 14 citations
- Soddy-Daisy Health Care Center Soddy-Daisy, 13.1 mi · 3 of 5 stars · 8 citations
- Pruitthealth - Fort Oglethorpe Fort Oglethorpe, 13.6 mi · 3 of 5 stars · 20 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Ascension Living Alexian Village Tennessee's Medicare star rating?
- CMS rates Ascension Living Alexian Village Tennessee 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Ascension Living Alexian Village Tennessee get at its last inspection?
- 8 health deficiencies at the standard inspection on December 10, 2025. The Tennessee average is 4.4.
- Has Ascension Living Alexian Village Tennessee been fined?
- Yes. CMS lists 2 fines totaling $226,846 in the last three years.
- Does Ascension Living Alexian Village Tennessee accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Ascension Living Alexian Village Tennessee?
- CMS lists 14 owners and managers, and links the home to Ascension Living. Legal business name: ALEXIAN VILLAGE OF TENNESSEE.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.