Home / Tennessee / Chattanooga
Life Care Center of Red Bank
1020 Runyan Dr, Chattanooga, TN 37405 · Hamilton County · (423) 877-1155
148 certified beds, about 84 residents a day · For profit - Corporation · Medicare and Medicaid since 1989
Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445240 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 17, 2024, inspectors cited 9 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
Of 24 health citations since July 2019, 5 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $8,512 in the last three years; the largest was $8,512, and the latest is dated February 29, 2024.
Nurses and nurse aides worked 3.59 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.57 of those hours.
61.2% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
407/19
710/21
402/24
907/24
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
5G
0H
0I
Potential for more than minimal harm
16D
0E
3F
Potential for minimal harm
0A
0B
0C
July 17, 2024Standard inspection · 9 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy review, observation, and interview the facility failed to ensure food items were stored properly in the kitchen and in 2 of 2 nourishment rooms and failed to ensure dishes and food preparation equipment were clean and sanitary which had the potential to affect 84 of 85 residents.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, medical record review, observations, and interviews the facility failed to implement Enhanced Barrier Precautions (EBP) for 8 residents (Residents #34, #1,#43,#50,#21,#72,#66, and #587) of 85 residents reviewed for invasive devices.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to ensure medical information was not visible for 1 resident (Resident #52) of 85 residents observed.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to notify resident representatives of a change in condition for 2 residents (Residents #14 and #46) of 6 residents reviewed.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on facility policy review, review of the Resident Assessment Instrument (RAI) Manual 3.0, medical record review, and interview the facility failed to accurately complete Minimum Data Set (MDS) assessments for 4 residents (Resident #1, #84, #45 and #52) of 42 residents reviewed for accuracy of MDS assessments.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on facility policy review, medical record review and interview, the facility failed to resubmit a Pre-admission Screening and Resident Review (PASARR) timely after a new mental health diagnosis for 2 residents (Residents #11 and #39) of 10 residents reviewed for PASARR.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to change a tube feeding bag and tubing every 24 hours for 1 resident (Resident #587) of 2 residents reviewed for tube feeding.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on facility policy review, medical record review, observation and interview, the facility failed to store the nebulizer and the Continuous Positive Airway Pressure (CPAP - equipment used for individuals with sleep apnea) masks appropriately for 3 residents (Residents #587, #588, and #589) of 21 residents reviewed for respiratory equipment.
- D Dispose of garbage and refuse properly.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure 1 of 1 garbage and refuse storage area was kept in a sanitary condition.
February 29, 2024Complaint inspection · 4 citations
- G Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on facility policy review, facility procedure review, medical record review, facility investigation review, and interviews the facility failed to implement the comprehensive care plan for 1 resident (Resident #3) which resulted in actual Harm, of 5 residents reviewed for care plans for accidents. The facility was cited as past non-compliance and the facility is not required to submit a Plan of Correction for F-656. Non-compliance began on 9/26/2022 and ended on 8/28/2023.
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on facility policy review, facility procedure review, medical record review, review of facility investigation documentation, and interviews the facility failed to prevent falls with major injury for 1 resident (Resident #3) of 5 residents reviewed for accidents. The facility was cited as past non-compliance and the facility is not required to submit a Plan of Correction for F-689. Non-compliance began on 9/26/2022 and ended on 8/28/2023.
- G Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on facility policy review, review of facility documentation, and interview, the facility's Administration failed to provide effective oversight and follow the facility's corporate notification protocol for falls with major injury which resulted in actual Harm of Resident #3 of 5 residents reviewed for falls and had the potential to affect all 86 residents residing in the facility. The facility was cited as past non-compliance and the facility is not required to submit a Plan of Correction for F-835. Non-compliance began on 9/26/2022 and ended on 8/28/2023.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on facility policy review, medical record review, and interviews, the facility failed to maintain an accurate medical record for 1 resident (Resident #3) of 15 residents reviewed for medical records.
October 20, 2021Standard inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy, observation, and interview, the facility failed to date and label foods available for resident use and failed to discard molded food available for resident use in 1 of 1 kitchen, which had the potential to affect 80 of 85 residents.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to ensure medications were administered according to professional standards as well as the facility policy for 2 residents (Resident #52 and Resident #54) of 6 residents reviewed for medication administration.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on facility policy review, medical record review, facility investigation review, and interview, the facility failed to protect 1 resident (Resident #20) from abuse of 15 residents reviewed for abuse.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on facility policy review, medical record review, facility investigation review, and interview, the facility failed to report an allegation of abuse to the State Survey Agency for 1 resident (Resident #20) of 15 residents reviewed for abuse.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on facility policy review, medical record review, facility investigation review, and interview, the facility failed to thoroughly investigate an allegation of abuse for 1 resident (Resident #20) of 15 residents reviewed for abuse.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to ensure medications were stored and administered safely for 1 resident (Resident #51) of 4 residents reviewed for medication administration when a nurse left the resident's medication at the bedside unattended.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to ensure a Gradual Dose Reduction (GDR) was attempted for a psychotropic (a medication that affects behavior, mood, thoughts, or perception) medication and failed to reassess and renew a physician's order for an as needed (PRN) anti-anxiety medication timely for 1 resident (Resident #49) of 5 residents reviewed for unnecessary medications.
July 31, 2019Standard inspection · 4 citations
- G Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview the facility failed to follow professional standards of practice per the comprehensive care plan for pain management for 1 resident (#87) of 3 residents reviewed for pain management of 21 sampled residents. The facility's failure to follow professional standards of practice for pain management resulted in actual HARM to Resident #87.
- G Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview the facility failed to provide effective pain management for 1 resident (#87) of 3 residents reviewed for pain of 21 sampled residents. The facility's failure to implement an effective pain management program for Resident #87 resulted in an increase in severe pain and actual HARM to Resident #87.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on medical record review and interview, the facility failed to make a referral to the state-designated authority for a Level II PASARR after newly identified serious mental disorders were diagnosed for 2 residents (#27, #44) of 6 residents reviewed for PASARR of 21 sampled residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on facility policy review, medical record review, and interview the facility failed to ensure adequate supervision for 1 resident (#26) of 3 residents reviewed for falls of 21 sampled residents.
Fire safety inspections
2 fire safety citations on file: 1 on July 17, 2024, 1 on July 31, 2019.
Every fire safety citation2 citations
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Install a fire alarm system that can be heard throughout the facility.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 29, 2024 | Fine | $8,512 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.59 | 3.80 | 3.86 |
| Registered nurses | 0.57 | 0.60 | 0.69 |
| All nursing staff on weekends | 2.95 | 3.31 | 3.42 |
| Nurse aides | 2.17 | ||
| Licensed practical nurses | 0.85 | ||
| Nursing staff turnover (share who left in a year) | 61.2% | 48.9% | 45.8% |
| Registered nurse turnover | 76.5% | 43.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.84 on weekdays and 2.95 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.56 in April to June 2025 to 3.59 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.59 | 0.57 | 3.84 | 2.95 | 0.0% | 0 of 90 | 84 |
| Oct to Dec 2025 | 3.44 | 0.53 | 3.65 | 2.90 | 0.0% | 0 of 92 | 85 |
| Jul to Sep 2025 | 3.46 | 0.53 | 3.61 | 3.08 | 0.0% | 0 of 92 | 81 |
| Apr to Jun 2025 | 3.56 | 0.51 | 3.76 | 3.07 | 0.0% | 0 of 91 | 83 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.0 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.8 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.9 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 28.4 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.5 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.6 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.3 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.7 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.6 | 1.8 |
Owners and operators
Legal business name: RED BANK OPERATIONS, LLC. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Broom, Sherry | W-2 managing employee | Individual | 03/23/2015 | |
| Cross, Cindy | Corporate officer | Individual | 08/24/2015 | |
| Thurmond, Joan | Corporate officer | Individual | 08/24/2015 | |
| Life Care Centers of America, Inc. | Operational/managerial control | Organization | 05/01/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on July 17, 2024: "Ensure each resident receives an accurate assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on July 17, 2024: "Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on July 17, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 17, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.95 hours per resident per day, below the Tennessee average of 3.31.
Other nursing homes nearby
- Ascension Living Alexian Village Tennessee Signal Mountain, 2.7 mi · 1 of 5 stars · 28 citations
- Siskin Subacute West Chattanooga, 4.5 mi · 5 of 5 stars · 16 citations
- NHC Healthcare, Chattanooga Chattanooga, 5.7 mi · 4 of 5 stars · 10 citations
- Life Care Center of Hixson Hixson, 6.2 mi · 1 of 5 stars · 8 citations
- NHC Healthcare Rossville Rossville, 9.7 mi · 2 of 5 stars · 15 citations
- Life Care Center of East Ridge Chattanooga, 10.3 mi · 3 of 5 stars · 14 citations
- The Health Center at Standifer Place Chattanooga, 10.9 mi · 4 of 5 stars · 15 citations
- Pruitthealth - Fort Oglethorpe Fort Oglethorpe, 11.5 mi · 3 of 5 stars · 20 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Life Care Center of Red Bank's Medicare star rating?
- CMS rates Life Care Center of Red Bank 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Life Care Center of Red Bank get at its last inspection?
- 9 health deficiencies at the standard inspection on July 17, 2024. The Tennessee average is 4.4.
- Has Life Care Center of Red Bank been fined?
- Yes. CMS lists 1 fine totaling $8,512 in the last three years.
- Does Life Care Center of Red Bank accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Life Care Center of Red Bank?
- CMS lists 4 owners and managers, and links the home to Life Care Centers of America. Legal business name: RED BANK OPERATIONS, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.