Home / South Carolina / Greenville
Magnolia Manor - Greenville
411 Ansel St., Greenville, SC 29601 · Greenville County · (864) 232-5368
99 certified beds, about 95 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1972
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425090 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 29, 2025, inspectors cited 4 health deficiencies (the South Carolina average is 3.7, the national average 9.2).
None of its 11 health citations since May 2022 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $4,271 in the last three years; the largest was $4,271, and the latest is dated June 21, 2024.
Nurses and nurse aides worked 3.17 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.
48.3% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
CMS links it to Fundamental Healthcare, an affiliated group of 66 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
105/22
506/24
110/24
407/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
2E
4F
Potential for minimal harm
0A
0B
0C
July 29, 2025Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on review of the facility policy, review of an Ecolab Manual, observations and interviews, the facility failed to ensure foods that are stored in the freezer, coolers and dry food storage were appropriately sealed, labeled, dated with an open or use by date, and/or discarded by the use by day in 1 of 1 walk in freezer, 1 of 1 walk in cooler, 1 of 1 reach in cooler and 1 of 1 Dry Food storage, reviewed. In addition, the facility failed to ensure that the dietary staff properly monitored the dishwasher ensuring that it reached the required temperature for safe/proper sanitation of the dishes. Review of facility policy titled, Food Safety in Receiving and Storage, last revised 6/20/23, revealed General Food Storage Guidelines. 3) Place food that is repacked in a leak-proof, pest-proof, nonabsorbent, sanitary container with a tight fitting lid. [...]
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of the facility policy and procedures, observations and interviews, the facility failed to ensure proper handling and processing of resident laundry during observation of laundry services. Review of the facility policy titled, Maintenance/Housekeeping Policies and Procedures Subject: Laundry states: Policy: Laundry services will comply with appropriate guidelines to assure that measures are implemented to provide pro effective laundry service. Procedures: 5. Personnel in the laundry services are properly garbed at all times. When handling soiled linens, gowns, and gloves, at a minimum will be donned. These are removed as soon as possible after completing of duties involving soiled linens. Personal protective equipment is not necessary when handling clean linens through uniforms or personal clothing should be clean. All Linens: 1. [...]
- F Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on review of facility policy, record review, observations and interviews, the facility failed to maintain an effective pest control program to ensure the facility remained free of pests. Review of the facility policy titled, Pest Control last revised on 09/19/24, documented, Policy: The hospital will maintain an effective pest control program to prevent or eliminate infestation of pests and rodents. Procedures: 6. Pest management decisions will be based on the results of regular inspections. If a pesticide is needed, the least hazardous pesticide is selected that will effectively control the pest problem. Pesticides used at this hospital will be applied by certified pesticide applicators or registered technicians that have working knowledge of IPM principles and practices. 8. Facility staff will: A. Note and report any evidence of pest activity (i.e. rodent droppings). [...]
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on review of the facility policy, observations, and interviews, the facility failed to 4 of 4 insulin prefilled syringes were labeled with an open date and 3 of 3 unopened prefilled insulin syringes were refrigerated, 2 of 2 medication carts were reviewed. Review of the facility's policy titled Medication Management: 6.4 Medication Labeling last revised [DATE] revealed, Policy . 2. The Facility shall ensure that all medications are labeled appropriately. Procedures 1. Ensure that all drugs and biologicals used in the facility are labeled in accordance with professional standards, including expiration dates and with appropriate accessory and cautionary instructions. Review of the facility's policy titled, Staff Education/Orientation Policies and Procedures last revised [DATE] stated, [sic] preparing the pen inspect expiration date on pen. [...]
October 23, 2024Complaint inspection · 1 citation
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Inspectors wroteBased on review of the facility policy, record review and interviews, the facility failed to provide Resident (R)2 with appropriate behavioral/mental health services as requested by their physician in a timely manner for 1 of 5 reviewed for behavioral health services.
June 21, 2024Standard inspection, Complaint inspection · 5 citations
- E Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on interview and record review, the facility failed to ensure the dialysis communication sheets were completed to ensure ongoing communication between the facility staff and the dialysis center for three (3) of four (4) sampled residents (R)13, R24, and R237). Portions of several of the Dialysis Communication Sheets were left blank including the section where staff should be checking the shunt for bruit post dialysis care.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, record review, review of the facility policy titled Enteral Feeding-Administering Medications, and staff interviews, the facility failed to ensure that medications were given according to standards of practice via enteral feeding tube by one (1) Licensed Practical Nurse (LPN) for one (1) Resident (R)66.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, record reviews and interviews with staff and resident the facility failed to provide Activities of Daily Living (ADL) care for one (1) resident out of 20 sampled residents.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, record review, review of the facility policy titled Enteral Feeding-Administering Medications, and staff interviews, the facility failed to ensure that medications were given according to standards of practice via enteral feeding tube by one (1) Licensed Practical Nurse (LPN)1 for one (1) resident (R)66). LPN1 failed to flush the gastric tube prior to administering five (5) medications, after each medication and when the medication administration. There were 26 medication opportunities and five (5) errors resulting a medication error rate of 19%.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, review of the facility policy titled Infection Prevention and Control Policy and Procedures for Enhanced Barrier Precaution, and staff interviews the facility failed to ensure that one (1) Licensed Practical Nurse (LPN) followed personal protective equipment (PPE) requirement while administering medication via a gastric tube to one (1) resident (R)66) to prevent the transfer of infectious organisms during high-contact procedures.
May 6, 2022Standard inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and policy review, the facility failed to ensure floors, walls, ceiling, cold storage, dry storage, furniture, and equipment were kept clean and/or in good repair.
Fire safety inspections
16 fire safety citations on file: 5 on June 21, 2024, 8 on May 6, 2022, 3 on October 1, 2020.
Every fire safety citation16 citations
- D Provide properly protected cooking facilities.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have simulated fire drills held at unexpected times.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Address subsistence needs for staff and patients.
- D Have horizontal exits used in accordance with safety requirements.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Provide properly protected cooking facilities.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Ensure proper usage of power strips and extension cords.
- D Have proper medical gas storage and administration areas.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have restrictions on the use of portable space heaters.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 21, 2024 | Fine | $4,271 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.17 | 3.84 | 3.86 |
| Registered nurses | 0.65 | 0.63 | 0.69 |
| All nursing staff on weekends | 2.60 | 3.33 | 3.42 |
| Nurse aides | 1.85 | ||
| Licensed practical nurses | 0.67 | ||
| Nursing staff turnover (share who left in a year) | 48.3% | 45.9% | 45.8% |
| Registered nurse turnover | 29.4% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.68 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.40 on weekdays and 2.60 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 21.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.20 in April to June 2025 to 3.17 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.17 | 0.65 | 3.40 | 2.60 | 21.6% | 0 of 90 | 95 |
| Oct to Dec 2025 | 3.24 | 0.70 | 3.45 | 2.72 | 15.9% | 0 of 92 | 93 |
| Jul to Sep 2025 | 3.13 | 0.72 | 3.28 | 2.76 | 10.6% | 0 of 92 | 93 |
| Apr to Jun 2025 | 3.20 | 0.83 | 3.39 | 2.75 | 10.7% | 0 of 91 | 93 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.6 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.6 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.1 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.0 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.7 | 15.3 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.0 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.1 | 13.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.8 | 1.8 |
Owners and operators
Legal business name: THI OF SOUTH CAROLINA AT GREENVILLE, LLC. CMS links this home to Fundamental Healthcare, a group of 66 nursing homes averaging 2.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Thi of South Carolina, LLC | 5% or greater direct ownership interest | Organization | 100% | 08/30/2003 |
| Bryant, Tonya | W-2 managing employee | Individual | 05/14/2021 | |
| Bryant, Tonya | Corporate officer | Individual | 05/14/2021 | |
| Cox, Brenda | Corporate officer | Individual | 07/06/2006 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on October 23, 2024: "Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on July 29, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on July 29, 2025: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on July 29, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.60 hours per resident per day, below the South Carolina average of 3.33.
Other nursing homes nearby
- West Village Post Acute Greenville, 1.6 mi · 2 of 5 stars · 23 citations
- Greenville Post Acute Greenville, 2.6 mi · 2 of 5 stars · 21 citations
- Heartland Health Care Center - Greenville East Greenville, 4.2 mi · 2 of 5 stars · 13 citations
- Patewood Post Acute Greenville, 5.2 mi · 4 of 5 stars · 19 citations
- Linville Court at the Cascades Verdae Greenville, 5.4 mi · 5 of 5 stars · 2 citations
- Promedica Skilled Nursing and Reh- Greenville West Greenville, 5.7 mi · 5 of 5 stars · 8 citations
- The Gables of Pelham Skilled Nursing & Rehab Greenville, 6 mi · 2 of 5 stars · 10 citations
- The Arboretum at the Woodlands Greenville, 7 mi · 5 of 5 stars · 3 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is Magnolia Manor - Greenville's Medicare star rating?
- CMS rates Magnolia Manor - Greenville 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Magnolia Manor - Greenville get at its last inspection?
- 4 health deficiencies at the standard inspection on July 29, 2025. The South Carolina average is 3.7.
- Has Magnolia Manor - Greenville been fined?
- Yes. CMS lists 1 fine totaling $4,271 in the last three years.
- Does Magnolia Manor - Greenville accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Magnolia Manor - Greenville?
- CMS lists 4 owners and managers, and links the home to Fundamental Healthcare. Legal business name: THI OF SOUTH CAROLINA AT GREENVILLE, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.