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Promedica Skilled Nursing and Reh- Greenville West

600 Sulphur Springs Road, Greenville, SC 29611 · Greenville County · (864) 246-2721

88 certified beds, about 117 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1990

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 425294 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 18, 2025, inspectors cited 1 health deficiency (the South Carolina average is 3.7, the national average 9.2).

Of 8 health citations since February 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.12 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.54 of those hours.

48.0% of nursing staff left within the year CMS measured (South Carolina average 45.9%).

CMS links it to PACS Group, an affiliated group of 275 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
1E
1F
Potential for minimal harm
0A
0B
0C
July 1, 2026Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 27, 2026
    Inspectors wroteBased on review of the facility policy, record review, and interview, the facility failed to report to the State Survey Agency an allegation of abuse that occurred on 03/21/26. Specifically, Resident (R)1 alleged she was physically abused and neglected by a staff member on 03/21/26, for 1 of 3 residents reviewed for abuse.
December 18, 2025Standard inspection · 1 citation
  1. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2026
    Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure medications were stored securely in their original packaging. Specifically, 8 pills and 2 capsules were found loose in 1 of 6 medication carts reviewed. Additionally, the facility failed to discard expired medications for Resident (R)123, in 1 of 4 medication storage rooms reviewed.
October 24, 2024Standard inspection · 4 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observations, interviews, and facility policy review, the facility failed to ensure foods that were are stored in the freezer, refrigerators, and dry food storage were appropriately sealed, labeled, dated with a use by date, and/or discarded after the manufacturer's expiration date in 1 of 1 kitchen, and 1 of 3 nourishment rooms. This had the potential to affect all residents who received food from the kitchen.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observations, record reviews, interviews, review of facility policy and review of manufacturer labeling, the facility failed to ensure that medications were properly stored in 2 of 3 medication rooms and 5 of 10 medication carts.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on review of facility policy, record review, observation and interview, the facility failed to develop and implement Resident (R)71's Comprehensive Care Plan, to include the usage of a Continuous Positive Airway Pressure (CPAP) machine for treatment of obstructive sleep apnea.
  4. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on review of facility policy, observations, record review, and interviews, the facility failed to ensure Resident (R)56 was not served food based on allergies/preference, for 1 of 24 residents reviewed.
February 14, 2023Standard inspection · 2 citations
  1. J
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) March 21, 2023
    Inspectors wroteThis deficient practice has two Deficient Practice Statements A. Based on observations, record reviews, interviews, and policy review, the facility failed to ensure that 2 of 2 residents (Residents (R) 14 and R32) reviewed for tracheostomy (trach) care in the sample of 23 residents had the necessary supplies at the bedside in the event of a life-threatening emergency, and failed to train staff on appropriate emergency tracheostomy care in the event that a resident's airway was compromised, which placed residents with a tracheostomy at increased likelihood of serious harm or death. On [DATE] at 9:05 PM, the Administrator and the Regional Director of Operations were informed of an Immediate Jeopardy (IJ) at F695-J: Respiratory/Tracheostomy Care and Suctioning. [...]
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2023
    Inspectors wroteBased on observations, interviews, record review and review of the facility policy, the facility failed to ensure 1 Resident ((R) 56) of 2 sampled residents' urinary catheter collection bag was positioned above the level of R56's bladder. The facility's deficient practice increased R56's risk of urinary tract infections.

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeSouth CarolinaUnited States
All nursing staff (RN, LPN and aides)3.123.843.86
Registered nurses0.540.630.69
All nursing staff on weekends2.693.333.42
Nurse aides1.70
Licensed practical nurses0.89
Nursing staff turnover (share who left in a year)48.0%45.9%45.8%
Registered nurse turnover46.7%42.1%42.9%
Administrators who left1

CMS expects 3.29 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.30 on weekdays and 2.69 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 29.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.22 in April to June 2025 to 3.12 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.120.543.302.69 29.5%0 of 90117
Oct to Dec 20253.120.483.242.79 24.5%0 of 92118
Jul to Sep 20253.210.453.372.81 21.7%0 of 92117
Apr to Jun 20253.220.443.402.77 27.8%0 of 91118
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
South Carolina, Jan to Mar 20263.620.533.813.137.2%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for South Carolina

JobMedianMiddle halfEmployed
South Carolina, all employers
CNAs (nursing assistants)$17.90$16.81 to $19.0821,760
LPNs and LVNs$29.72$27.59 to $34.249,400
Registered nurses$39.60$37.17 to $46.7549,750
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Promedica Skilled Nursing and Reh- Greenville West. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeSouth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.111.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.60.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.31.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.83.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.31.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
3.912.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.05.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
12.915.315.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.524.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.313.912.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Promedica Skilled Nursing and Reh- Greenville West's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (60.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

60.9% this home

Better than the national rate

US median of homes 51.5% · South Carolina: 53 better, 21 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 107 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · South Carolina: 0 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 107 eligible stays.

Infections that led to a hospital stay

7.1% this home

No different from the national rate

US median of homes 7.1% · South Carolina: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 65 eligible stays.

Self-care and mobility at discharge

68.4% this home

Median of homes: South Carolina57.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 38 residents counted.

Falls with major injury

0.0% this home

Median of homes: South Carolina0.5% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 71 residents counted.

New or worsened pressure ulcers

5.0% this home

Median of homes: South Carolina2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 71 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: South Carolina98.3% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 36 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: REEDY RIVER COMMUNITY HEALTHCARE LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Sc Master Tenant, LLC5% or greater direct ownership interestOrganization100%09/13/2023
Providence Group Nh, LLC5% or greater indirect ownership interestOrganization100%01/09/2024
Apt, FrederickCorporate officerIndividual01/01/2024
Jergensen, JoshuaCorporate officerIndividual01/01/2024
Mitchell, JohnCorporate officerIndividual01/01/2024
Bradford, KodyOperational/managerial controlIndividual01/09/2024
Davis, AngelaOperational/managerial controlIndividual01/09/2024
Theriot Roley, LaurieOperational/managerial controlIndividual01/09/2024
Oakmont West Sc Owner LLCAdp of the SNFOrganization10/01/2023
Bradford, KodyAdp of the SNFIndividual08/22/2025
Theriot Roley, LaurieAdp of the SNFIndividual08/22/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on December 18, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on October 24, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 14, 2023: "Provide safe and appropriate respiratory care for a resident when needed."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on July 1, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.69 hours per resident per day, below the South Carolina average of 3.33.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

South Carolina contacts for a concern about a nursing home

These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Promedica Skilled Nursing and Reh- Greenville West's Medicare star rating?
CMS rates Promedica Skilled Nursing and Reh- Greenville West 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Promedica Skilled Nursing and Reh- Greenville West get at its last inspection?
1 health deficiency at the standard inspection on December 18, 2025. The South Carolina average is 3.7.
Has Promedica Skilled Nursing and Reh- Greenville West been fined?
CMS lists no fines in the last three years.
Does Promedica Skilled Nursing and Reh- Greenville West accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Promedica Skilled Nursing and Reh- Greenville West?
CMS lists 11 owners and managers, and links the home to PACS Group. Legal business name: REEDY RIVER COMMUNITY HEALTHCARE LLC.

Sources

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