40 Glenridge Drive, Augusta, ME 04330 · Kennebec County · (207) 626-2600
125 certified beds, about 123 residents a day · Non profit - Corporation · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 205139 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on March 26, 2026, inspectors cited 11 health deficiencies (the Maine average is 10.8, the national average 9.2).
None of its 19 health citations since October 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.33 hours per resident per day, against 4.34 across Maine and 3.86 nationally. Registered nurses accounted for 1.12 of those hours.
31.8% of nursing staff left within the year CMS measured (Maine average 46.7%).
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
Inspectors wroteBased on record review, observations, interviews, and facility policy, the facility failed to establish a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation and failed to ensure that two people who are authorized to administer medications signed the Shift Count page of the Bound Book [a logbook used to record controlled medications], indicating that they counted all controlled substances at the change of shift for multiple shifts, for 3 of 3 units observed (Cove Unit, Gardens Unit, and Valley Unit).
Inspectors wroteBased on observations and interviews, the facility failed to adequately provide housekeeping and maintenance services necessary to maintain the building in a sanitary, orderly, and comfortable environment on 1 of 3 Units (Cove Unit), a common area and the laundry room for 2 of 2 facility tours. (3/23/26 and 3/26/26)
Inspectors wroteBased on observation and interviews, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for an air conditioner, food disposal units, shelving, ceiling vents, a grease trap cover, a fan, and an exit door; failed to ensure foods were labeled and/or dated in the kitchen and walk-in refrigerator; and failed to ensure that kitchen staff members with facial hair wore facial hair protection for 1 of 1 kitchen tour.
Inspectors wroteBased on record reviews and interviews, the facility failed to provide residents/representatives with written information concerning the right to accept or refuse medical or surgical treatment and/or formulate an advance directive for 2 of 10 residents reviewed for advanced directives (Resident #12, #72).
Inspectors wroteBased on record reviews, interviews, and facility policy, the facility failed to notify the physician when a resident received an antibiotic to which the resident had a known allergy, resulting in the need for increased monitoring for 1 of 5 residents reviewed for unnecessary medications (Resident #40).
Inspectors wroteBased on record reviews, interviews, facility policy, and the facility assessment, the facility failed to ensure a resident's comprehensive care plan was developed and implemented to reflect the current needs of the resident for 2 of 27 residents reviewed for care planning (Residents #9, #40). The facility's Medication Management Policy #LTCMM-11, revised 7/24 noted IV: Procedure: A. Psychopharmacological Medication use: 9. The care plan will be developed/updated as appropriate including goals of therapy and evaluation of progress towards goals. The Facility assessment dated 2025 noted: Part 3:Services and Care Based on Residents Needs:1 Types of care that resident populations require and types of care that are provided at Glen Ridge. General care: medications - Specific Care or Practices: [...]
Inspectors wroteBased on observations and interviews, the facility failed to ensure that the resident's environment was free of accident hazards by ensuring doors had wood and/or protective covering that was not gouged/splintered and/or broken creating sharp edges on 1 of 3 units(Cove Unit) and a common area for 2 of 2 environmental observations on 1 of 4 days of survey. (3/23/26)
Inspectors wroteBased on observations, record review, interviews, and facility policy, the facility failed to maintain a sanitary environment to help prevent the development and transmission of disease and infection related to respiratory care for 2 of 2 residents reviewed for respiratory care (Residents #11, #82).
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure a resident was free from a significant medication error when an antibiotic to which the resident had a known allergy was prescribed and administered for 1 of 5 residents reviewed for unnecessary medications (Resident #40).
Inspectors wroteBased on observation and interview, the facility failed to maintain a garbage storage area and in a sanitary condition to prevent the harborage and feeding of pests for 1 of 2 trash dumpsters for 2 of 4 days of survey. (3/23/26 and 3/24/26)
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure written bed hold and transfer/discharge notices were provided in writing to the resident and/or their legal representative for a facility-initiated transfer/discharge for 4 of 4 sampled residents transferred/discharged to an acute care facility (Residents #5, #17, #56, #86).
Inspectors wroteBased on observations, interviews and record reviews the facility failed to provide Activities of Daily Living (ADL) care in the area of oral hygiene for 2 of 2 residents reviewed for dental care (Resident #40 and #10) and failed to follow the Self-care deficit care plan in the area of oral hygiene for 1 of 2 reviewed. (Resident #10)
Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner for 2 of 2 kitchen tours (1/6/25 and 1/7/25).
Inspectors wroteBased on interviews, facility policy, and observations, the facility failed to maintain and implement an infection control program to help prevent the development and transmission of disease and infection on 2 of 4 days of survey.
Inspectors wroteBased on facility policy, record reviews, and interviews, the facility failed to implement its Antibiotic Stewardship Program (ASP) that includes antibiotic use protocols and a system to effectively monitor antibiotic use. This has the potential to affect all residents receiving an antibiotic.
Inspectors wroteBased on record review and interview, the facility failed to ensure that 1 of 2 residents reviewed with a specialized mental health diagnosis, whose stay went beyond the expected 30 days, had been referred to the appropriate state-designated authority for Pre-admission Screening & Resident Review Level II (PASRR) evaluation and determination (Resident #26).
Inspectors wroteBased on record review and interview, the facility failed to obtain a physician's order with a supporting diagnosis for the use of an indwelling foley catheter and failed to ensure the physician order for the foley catheter included the size of the catheter and the size of the catheter balloon for 1 of 3 residents reviewed with urinary catheters (Resident #110).
Inspectors wroteBased on observations, interviews and record review, the facility failed to provide Activities of Daily Living (ADL) care in the area of personal hygiene for 2 of 25 sampled residents (Residents #2 and #49) during 2 of 4 days of survey.
Inspectors wroteBased on record review and interview, the facility failed to ensure that a care plan was updated for 1 of 2 residents reviewed for Hospice. (Resident #2)
8 fire safety citations on file: 2 on March 26, 2026, 6 on January 9, 2025.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Maine | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.33 | 4.34 | 3.86 |
| Registered nurses | 1.12 | 1.05 | 0.69 |
| All nursing staff on weekends | 3.99 | 3.92 | 3.42 |
| Nurse aides | 3.03 | ||
| Licensed practical nurses | 0.18 | ||
| Nursing staff turnover (share who left in a year) | 31.8% | 46.7% | 45.8% |
| Registered nurse turnover | 31.3% | 40.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.19 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.47 on weekdays and 3.99 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.70 in April to June 2025 to 4.33 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.33 | 1.12 | 4.47 | 3.99 | 0.0% | 0 of 90 | 123 |
| Oct to Dec 2025 | 3.86 | 1.05 | 3.83 | 3.95 | 0.0% | 0 of 92 | 124 |
| Jul to Sep 2025 | 4.24 | 0.94 | 4.37 | 3.93 | 0.0% | 0 of 92 | 121 |
| Apr to Jun 2025 | 4.70 | 1.20 | 4.86 | 4.29 | 0.0% | 0 of 91 | 115 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Maine, Jan to Mar 2026 | 4.35 | 1.06 | 4.52 | 3.95 | 9.2% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Maine, all employers | |||
| CNAs (nursing assistants) | $22.63 | $21.25 to $24.13 | 8,540 |
| LPNs and LVNs | $35.19 | $30.54 to $37.22 | 760 |
| Registered nurses | $41.82 | $38.41 to $48.78 | 16,540 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Maine | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 35.0 | 24.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.9 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.4 | 2.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.2 | 4.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.1 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 28.9 | 25.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.3 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.9 | 20.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.9 | 20.8 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.3 | 16.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.4 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 2.0 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Mainegeneral Rehab & Long Term Care - Glenridge's Medicare short-stay residents. How to read these, and what Medicare pays for.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
US median of homes 51.5% · Maine: 16 better, 2 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 21 eligible stays.
9.8% this home
No different from the national rate
US median of homes 10.7% · Maine: 1 better, 0 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 27 eligible stays.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
US median of homes 7.1% · Maine: 0 better, 0 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 16 eligible stays.
56.5% this home
Median of homes: Maine55.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 23 residents counted.
0.0% this home
Median of homes: Maine0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 26 residents counted.
8.1% this home
Median of homes: Maine3.6% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 26 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Maine97.2% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 4 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: MAINEGENERAL HEALTH REHABILITATION & LONG TERM CARE.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Mainegeneral Health | 5% or greater direct ownership interest | Organization | 100% | 07/01/1997 |
| Alexander, Marci | Corporate director | Individual | 12/10/2007 | |
| Bullock, Scott | Corporate director | Individual | 03/07/2024 | |
| Diefenderfer, John | Corporate director | Individual | 01/01/2024 | |
| Heersink, Deirdre | Corporate director | Individual | 04/03/2024 | |
| Howell, Nathan | Corporate director | Individual | 07/01/2023 | |
| Labbe Trufant, Nicole | Corporate director | Individual | 01/01/2024 | |
| Peachey, Gary | Corporate director | Individual | 09/30/2016 | |
| Pelletier, Michele | Corporate director | Individual | 01/09/2023 | |
| Pizzo, Gregory | Corporate director | Individual | 10/01/1989 | |
| Purington, Joseph | Corporate director | Individual | 07/01/2023 | |
| Rico, Amy | Corporate director | Individual | 01/01/2022 | |
| Riley, Dorcas | Corporate director | Individual | 04/01/2025 | |
| Scott, Duane | Corporate director | Individual | 03/01/2025 | |
| Small, Scott | Corporate director | Individual | 09/30/2016 | |
| Tardiff, Matthew | Corporate director | Individual | 09/30/2016 | |
| Yeager, Courtney | Corporate director | Individual | 01/01/2025 | |
| Brann, Terrence | Corporate officer | Individual | 04/01/2015 | |
| Howell, Nathan | Corporate officer | Individual | 07/01/2023 | |
| Naas, Margaret | Corporate officer | Individual | 02/06/2017 | |
| Ouellette, Lisa | Corporate officer | Individual | 07/29/2024 | |
| Riggs, Jennifer | Corporate officer | Individual | 10/01/2014 | |
| Alexander, Marci | Operational/managerial control | Individual | 12/10/2007 | |
| Brann, Terrence | Operational/managerial control | Individual | 04/01/2015 | |
| Heersink, Deirdre | Operational/managerial control | Individual | 04/03/2024 | |
| Howell, Nathan | Operational/managerial control | Individual | 07/01/2023 | |
| Naas, Margaret | Operational/managerial control | Individual | 02/06/2017 | |
| Ouellette, Lisa | Operational/managerial control | Individual | 07/29/2024 | |
| Pizzo, Gregory | Operational/managerial control | Individual | 10/01/1989 | |
| Riggs, Jennifer | Operational/managerial control | Individual | 10/01/2024 | |
| Rodrigue, Tarsha | Operational/managerial control | Individual | 12/01/2020 | |
| Tompkins, Janelle | Operational/managerial control | Individual | 08/01/2024 | |
| Heersink, Deirdre | Adp of the SNF | Individual | 04/28/2025 | |
| Tompkins, Janelle | Adp of the SNF | Individual | 04/28/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
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