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Miller's at Oak Pointe

411 N Wolf Rd, Columbia City, IN 46725 · Whitley County · (260) 248-8141

82 certified beds, about 49 residents a day · For profit - Corporation · Medicare and Medicaid since 1972

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 155128 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 22, 2025, inspectors cited 2 health deficiencies (the Indiana average is 7.2, the national average 9.2).

None of its 5 health citations since January 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.20 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.95 of those hours.

51.5% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Miller's Merry Manor, an affiliated group of 14 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
1D
1E
3F
Potential for minimal harm
0A
0B
0C
December 22, 2025Standard inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 14, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food and kitchen was maintained to prevent food borne illnesses. 48 of 48 residents residing in the facility ate food prepared in the facility kitchen.
  2. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 14, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure quality assurance policies were followed to prevent recurrent deficiencies. 48 of 48 residents lived in the facility.
July 16, 2025Complaint inspection · 1 citation
  1. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 30, 2025
    Inspectors wroteBased on interview, record review and observation, the facility failed to ensure a physical restraint position changing alarm device was ordered and monitored for 1 of 1 resident reviewed (Resident B).
November 14, 2024Standard inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 20, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure left overs were labeled, equipment was cleaned, gloving, and hand hygiene was observed during tray pass. 52 of 52 residents ate food prepared in the kitchen and were served ice from the ice machine.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 20, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure medications and treatment supplies were secured, insulin was dated upon opening and discarded upon expiration for 4 of 11 reviewed (Resident 15, Resident 27, Resident 45, and Resident 1).
January 17, 2024Standard inspection · 0 citations

Fire safety inspections

1 fire safety citation on file: 1 on December 22, 2025.

Every fire safety citation1 citation
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 22, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)4.203.693.86
Registered nurses0.950.670.69
All nursing staff on weekends3.653.253.42
Nurse aides2.26
Licensed practical nurses1.00
Nursing staff turnover (share who left in a year)51.5%45.9%45.8%
Registered nurse turnover25.0%40.3%42.9%
Administrators who left0

CMS expects 3.92 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.42 on weekdays and 3.65 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 15.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.89 in April to June 2025 to 4.20 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.200.954.423.65 15.8%0 of 9049
Oct to Dec 20254.391.014.663.69 17.6%0 of 9247
Jul to Sep 20254.090.794.293.57 16.9%0 of 9252
Apr to Jun 20253.890.734.113.32 11.4%0 of 9153
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Indiana

JobMedianMiddle halfEmployed
Indiana, all employers
CNAs (nursing assistants)$18.43$17.80 to $21.3633,640
LPNs and LVNs$31.60$29.35 to $35.3014,480
Registered nurses$40.14$37.86 to $48.2868,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Miller's at Oak Pointe. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.511.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.41.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.83.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.311.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.53.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
1.713.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
32.022.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.710.812.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Miller's at Oak Pointe's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (62.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

62.2% this home

Better than the national rate

US median of homes 51.5% · Indiana: 111 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 63 eligible stays.

Potentially preventable readmissions

10.5% this home

No different from the national rate

US median of homes 10.7% · Indiana: 0 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 72 eligible stays.

Infections that led to a hospital stay

6.9% this home

No different from the national rate

US median of homes 7.1% · Indiana: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 42 eligible stays.

Self-care and mobility at discharge

33.3% this home

Median of homes: Indiana60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 48 residents counted.

Falls with major injury

0.0% this home

Median of homes: Indiana0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 56 residents counted.

New or worsened pressure ulcers

4.1% this home

Median of homes: Indiana1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 56 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Indiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 7 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: JOHNSON MEMORIAL HOSPITAL. CMS links this home to Miller's Merry Manor, a group of 14 nursing homes averaging 3.5 stars overall.

NameRoleTypeShareSince
Johnson Memorial Hospital5% or greater direct ownership interestOrganization100%12/01/2014
Lake City Bank5% or greater mortgage interestOrganization08/01/2022
Mhs Columbia City, LLC5% or greater mortgage interestOrganization12/01/2014
Decola, RobertManaging control - governing bodyIndividual01/01/2025
Berkhouse, StevenCorporate directorIndividual10/18/2021
Boyle, PatrickCorporate directorIndividual01/01/2025
Dunkle, DavidCorporate directorIndividual03/01/2019
Haug, LoriCorporate directorIndividual01/01/2025
Robinson, TinaCorporate directorIndividual01/01/2025
Berkhouse, StevenCorporate officerIndividual10/18/2021
Decola, RobertCorporate officerIndividual01/01/2025
Dunkle, DavidCorporate officerIndividual03/01/2019
Forvis Mazars LLPOperational/managerial controlOrganization06/01/2023
Miller's Health Systems IncOperational/managerial controlOrganization12/01/2014
Theracare IncOperational/managerial controlOrganization01/01/2025
Baker, StephenOperational/managerial controlIndividual01/01/2025
Boyle, PatrickOperational/managerial controlIndividual01/01/2025
Decola, RobertOperational/managerial controlIndividual01/01/2025
Dunkle, DavidOperational/managerial controlIndividual01/01/2025
Haug, LoriOperational/managerial controlIndividual01/01/2025
Robinson, TinaOperational/managerial controlIndividual01/01/2025
Van Den Driessche, ThomasOperational/managerial controlIndividual01/01/2025
Baker, StephenAdp of the SNFIndividual07/07/2025
Van Den Driessche, ThomasAdp of the SNFIndividual07/07/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on December 22, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on December 22, 2025: "Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on July 16, 2025: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on November 14, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."

Other nursing homes nearby

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Miller's at Oak Pointe's Medicare star rating?
CMS rates Miller's at Oak Pointe 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Miller's at Oak Pointe get at its last inspection?
2 health deficiencies at the standard inspection on December 22, 2025. The Indiana average is 7.2.
Has Miller's at Oak Pointe been fined?
CMS lists no fines in the last three years.
Does Miller's at Oak Pointe accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Miller's at Oak Pointe?
CMS lists 24 owners and managers, and links the home to Miller's Merry Manor. Legal business name: JOHNSON MEMORIAL HOSPITAL.

Sources

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